Amex PERSONAL platinum 100k mr point sign-up bonus
May 9, 2011, 6:50 pm
#181
Join Date: Dec 2008
Programs: AA EXP, Bonvoy Lifetime Plat, Hilton Diamond
Posts: 90
I have had a business platinum for some time, but just got the personal platinum. Call MR to make sure the accounts were linked for points purposes, and asked about the 100k bonus, mentioning 3882. got okayed for the 100k after a $1000/3 month spend.
May 9, 2011, 7:17 pm
#182
Join Date: Mar 2008
Location: Seattle
Programs: AA PLT
Posts: 70
Just called the MR line. Wait about five minutes due to heavy call volumes, but after the rep came on it took less than two minutes for the points to post to my account.
May 9, 2011, 8:09 pm
#184
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 363
I sent a secure message about a week ago and was denied on the grounds that offer 3882 was only available to new American Express customers, not existing ones (I have owned a Gold card for a long time and just applied for a Platinum card in January). This didn't really seem right to me (I always thought applying for a new card and not upgrading was the only criteria) but I just accepted it and moved on. However, seeing that several people have successfully had the bonus applied retroactively even though they were already members motivated me to send another message.
I don't want to bother calling because I know it is a pain for them and because I personally don't have much time to sit on the phone. However, I must say that their initial response really turned me off. Basically they were saying that new customers are more valuable to them than existing customers (which may be true, but not a great idea to point it out to your existing customers). Also, they said there were promotions for existing customers, though apart from the token gift for being a card holder I can't really remember anything that was really limited to existing members, certainly nothing worth nearly 50k MR points. All this despite the fact that existing and new cardholders pay the same annual fee while the benefits for existing members is degraded since some benefits overlap.
As I was already debating the merits of the Platinum card I just may cancel my card early if they deny me the promotion again. SPG gold is worth less and less, other car membership rewards are worth less (and apparently the membership doesn't expire for a while anyway), and MR point values are slowly being degraded as well (no Continental/United, devalued Aeroplan). The PriorityClub membership was a nice compromise, but at this point cancelling my membership and getting back $200+ on the annual fee is looking better and better, particularly if AmEx is going to straight up tell me that they would rather have someone else as a cardholder.
I don't want to bother calling because I know it is a pain for them and because I personally don't have much time to sit on the phone. However, I must say that their initial response really turned me off. Basically they were saying that new customers are more valuable to them than existing customers (which may be true, but not a great idea to point it out to your existing customers). Also, they said there were promotions for existing customers, though apart from the token gift for being a card holder I can't really remember anything that was really limited to existing members, certainly nothing worth nearly 50k MR points. All this despite the fact that existing and new cardholders pay the same annual fee while the benefits for existing members is degraded since some benefits overlap.
As I was already debating the merits of the Platinum card I just may cancel my card early if they deny me the promotion again. SPG gold is worth less and less, other car membership rewards are worth less (and apparently the membership doesn't expire for a while anyway), and MR point values are slowly being degraded as well (no Continental/United, devalued Aeroplan). The PriorityClub membership was a nice compromise, but at this point cancelling my membership and getting back $200+ on the annual fee is looking better and better, particularly if AmEx is going to straight up tell me that they would rather have someone else as a cardholder.
May 9, 2011, 8:18 pm
#185
Join Date: May 2009
Location: Massachusetts
Programs: United/CO, AAdvantage, Hilton Diamond , Delta Gold, SPG Gold, Marriott & PC Plat
Posts: 102
calling is better
I got denied via secure message. Called in and they said no problem, points appeared within 90 minutes. Took all of 10 minutes on the phone.
Thanks again Flyertalk !!
Thanks again Flyertalk !!
May 9, 2011, 9:30 pm
#186
Join Date: Jul 2006
Location: Seoul (GMP/RKSS) HNL/PHNL
Programs: A3 *G, fmr DL PM
Posts: 404
Success. All it took was 15 minutes, a phone call to the Plat line, immediately asking to be transferred to MR. Applied on 1 Feb and qualified for offer 3882 using the Best Bonus program. Points were visible immediately.
May 10, 2011, 7:15 am
#188
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
5th or 6th try and.... SUCCESS!!!!!!!!!!!!
code 5748 worked since i was about a week late for 3882. was definitely worth the hassle for those extra 50k!
code 5748 worked since i was about a week late for 3882. was definitely worth the hassle for those extra 50k!
May 10, 2011, 8:06 am
#189
Join Date: Jun 2010
Location: New Orleans, LA
Programs: DL PM, AA Gold, A3 Gold, WN CP, and lots of points everywhere.
Posts: 344
I suspect there are several ways this is happening... from changing promo codes where possible to manual awarding of miles, and it probably varies a bit by rep and customer.
Anyway, true to their word, they did it.
No complaints from me about Amex.
May 10, 2011, 8:37 am
#190
Join Date: Apr 2004
Location: Boston, MA
Programs: AMEX Centurion/Platinum, SPG Platinum, ICH Platinum, UA 1K, Delta Gold, Hilton Gold
Posts: 441
I called, explained to them I love AMEX (and I do, own almost every card of theirs) and that I would like the difference.
Put on hold for 15 minutes, said she can't apply it until 6-8 weeks has passed since I spent $1,000, even though I already got the original 50k points. She noted my account and said to call back at the end of June and I will get the other 50k.
Strange how results are so different.
Put on hold for 15 minutes, said she can't apply it until 6-8 weeks has passed since I spent $1,000, even though I already got the original 50k points. She noted my account and said to call back at the end of June and I will get the other 50k.
Strange how results are so different.
May 10, 2011, 9:05 am
#191
Join Date: Jan 2008
Location: TPA
Programs: spg gold
Posts: 406
That's what I was told!
May 10, 2011, 9:14 am
#192
Join Date: Apr 2011
Programs: Delta Gold, Hilton Diamond, National Emerald Preferred, SPG Gold
Posts: 32
This forum is great, thank you OP. Called MR after applying in early February. Used code 3882 and mentioned that I wasn't aware of original offer. After 5 minutes on hold, agent made a "one-time exception, since I wasn't targeted for this offer" and I now have an additional 50MR points in my account, points posted instantly.
May 10, 2011, 9:49 am
#193
Join Date: Mar 2011
Programs: delta skymiles
Posts: 76
I called, explained to them I love AMEX (and I do, own almost every card of theirs) and that I would like the difference.
Put on hold for 15 minutes, said she can't apply it until 6-8 weeks has passed since I spent $1,000, even though I already got the original 50k points. She noted my account and said to call back at the end of June and I will get the other 50k.
Strange how results are so different.
Put on hold for 15 minutes, said she can't apply it until 6-8 weeks has passed since I spent $1,000, even though I already got the original 50k points. She noted my account and said to call back at the end of June and I will get the other 50k.
Strange how results are so different.
I emailed for code 3882, and got an email back from someone else with a 25k offer.
As of this time, only 25000 extra points have been added to my account, and I don't know which, the email or the phone call, got them credited. They were instant though, as I checked as soon as I got the email, which was before I finished the phone call. Will I get both 25K promises? time will tell.
May 10, 2011, 10:07 am
#194
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 363
Could you or someone else confirm that this works for existing American Express cardholders (just those who don't have Platinum)?
