Las Vegas Hotels - FHR experience [2010 -2014]
Jul 29, 2013, 8:16 pm
#721
Join Date: Mar 2010
Posts: 444
has anyone successfully switched the credit card at checkin to a non-amex card on an fhr booking?
Jul 29, 2013, 8:52 pm
#722
Join Date: May 2002
Location: Arizona
Posts: 5,689
In my opinion and many other people Amex is worthless in Las Vegas. If you want service Franklin is your friend and his color is green. Not Black, Platinum, or gold. Good luck with your Amex perks.
Jul 30, 2013, 7:10 am
#723
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Well, worthless is a strong word. While you can certainly get far more value from a competent casino host, especially if you're a heavy gambler, IME FHR room rates are usually excellent. And non-gamblers will never get F&B comped, so getting your breakfasts and a meal (or spa credit, whatever) is better than nothing.
Jul 31, 2013, 5:43 am
#724
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
PALAZZO
Would a booking for a "Luxury Suite" at the 'Palazzo' mean an upgrade to a "Luxury View Suite"?
Aug 1, 2013, 11:17 am
#726
Join Date: Apr 2003
Location: New York, NY
Programs: AA EXP; SPG Gold; Hyatt Platinum; Amex Platinum; Meaningless to Everyone Else
Posts: 253
Encore Las Vegas
I am just back from a four night stay at Encore. I was there for a Thursday to Monday stay. I had booked an Encore Tower Suites king room using the 4th night free promotion. At check in I was informed, without asking, that I was upgraded to a Parlor Suite on the 8th floor facing North. Since I have been to Vegas many times, this was acceptable to me. I prefer being on the North side anyway since I do not want to hear the clubs all night long.
I used the spa credit at the Encore spa. The spa was nice, as everyone says, but the lady who did my massage was terrible. When I checked out I complained about the massage and my bill was reduced by 20% and the gratuity voided. I ended up paying only $41 after the reduction and FHR credit.
The $40 per day in breakfast credits were used each day for in room dining. Each day I ordered two of the "combo" meals that come with juice, coffee, and whatever food was part of the deal. Each day the total came to $88.63 with tax, delivery fee and gratuity. The entire amount was wiped out each day.
I did not use the 4pm check out but it was offered when I checked in.
I used the spa credit at the Encore spa. The spa was nice, as everyone says, but the lady who did my massage was terrible. When I checked out I complained about the massage and my bill was reduced by 20% and the gratuity voided. I ended up paying only $41 after the reduction and FHR credit.
The $40 per day in breakfast credits were used each day for in room dining. Each day I ordered two of the "combo" meals that come with juice, coffee, and whatever food was part of the deal. Each day the total came to $88.63 with tax, delivery fee and gratuity. The entire amount was wiped out each day.
I did not use the 4pm check out but it was offered when I checked in.
Aug 2, 2013, 8:01 am
#727
Join Date: Aug 2013
Posts: 3
We will be staying at TheHotel over Labor Day weekend. Has anyone had success using the $40 credit for breakfast with room service?
Aug 6, 2013, 6:41 am
#729
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
Aug 6, 2013, 9:59 pm
#730
Join Date: Mar 2013
Location: Racine Wi
Programs: Amex Centurion
Posts: 60
Aug 6, 2013, 11:26 pm
#731
Join Date: Apr 2011
Posts: 8
Mandarin Oriental
Great stay at the Mandarin Oriental.
4 nights, last night free.
Breakfast benefit could be used on all breakfast items, including room service; for room service, had to pay service charge and delivery charge separately.
Since this was my 5th stay there, they added a $50 food and beverage credit.
Didn't use the $100 spa credit. My previous favorite use (just getting a spa suite for an hour or two) is less usable now that they charge $100 per half hour rather than (I think) $110 or so/hour, which is what it used to be.
4 nights, last night free.
Breakfast benefit could be used on all breakfast items, including room service; for room service, had to pay service charge and delivery charge separately.
Since this was my 5th stay there, they added a $50 food and beverage credit.
Didn't use the $100 spa credit. My previous favorite use (just getting a spa suite for an hour or two) is less usable now that they charge $100 per half hour rather than (I think) $110 or so/hour, which is what it used to be.
Aug 11, 2013, 3:26 pm
#732
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
So does that mean a booking for a 'view luxury suit' mean an upgrade to a 'Fortune Suit'?
Aug 13, 2013, 7:16 am
#733
Join Date: Oct 2004
Posts: 115
Just got back from a 3 night stay at the Wynn. I have a Centurion and the other couple that met us booked with a Platinum. Both of us booked Tower Suites at the Wynn........and both of us got upgraded to a parlor suite.
As a cent i received a $100 resort credit above and beyond all the FHR benefits.
Our room wasn't ready for an early check-in, but we were willing to wait.
The Encore spa is much nicer than the Wynn spa, but my massage at the Wynn was better.
As a cent i received a $100 resort credit above and beyond all the FHR benefits.
Our room wasn't ready for an early check-in, but we were willing to wait.
The Encore spa is much nicer than the Wynn spa, but my massage at the Wynn was better.
Aug 13, 2013, 9:29 am
#734
Join Date: Oct 2005
Programs: UA 1K, Hertz 5*, IHG RA, Hyatt Diamond, Amex Plat, SPG Gold
Posts: 717
Depends on availability. Booking under FHR, a RA AND Platinum in the Palazzo's Grazie program and the best I got was an upgrade from luxury to luxury view. I made sure to remind the VIP agent the next time I was there and they upgraded me to a 2 bedroom Lago (I did have a reservation for 2 rooms so they may have been able to sell 2 rooms vs leaving the lago empty that weekend).
Aug 13, 2013, 9:45 am
#735
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Not Vegas-specific but yes I have. I have paid with the SPG Amex for SPG FHR stays, and I have also paid a large share of my bill in cash on occasions when I've had leftover foreign currency. Never had a problem. I believe the official Amex rule is that the FHR benefits are available as long as the bill is paid with any Amex card in the portfolio of a Platinum or Centurion cardholder, but YMMV.