Las Vegas Hotels - FHR experience [2010 -2014]

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Old Jun 16, 13, 5:25 pm
  #691  
zaf
 
Join Date: Oct 2008
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Originally Posted by alphabetsoup View Post
When I visited earlier this year, they did not upgrade my Tower Suite to a Parlor Suite. I'm guessing it's because they have limited capacity for Parlor Suites, and the difference between the two rooms is significant. You might have better luck though!
I am going there soon, and until now the Parlor suite is available.. I will keep you guys posted.

On a side note: Does anyone know if there is a rule against rollaway beds @ the Encore? I know some hotel don't like the idea.
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Old Jun 19, 13, 12:56 am
  #692  
 
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Question about FHR @ Bellagio - anyone out there been upgraded to the Salone suite from a Fountain View booking? We only see FV rooms available for our dates.

Thanks
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Old Jun 19, 13, 1:37 pm
  #693  
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Join Date: Apr 2013
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My report for LAS...

Stayed from a Sun-Wed @ the Palazzo; booked a Luxury Suite through FHR. At checkin, received an upgrade to the Luxury Suite with a view of the Strip, a $100 credit for one-time use at a number of select restaurants (we used it at CUT), daily continental breakfast at Grand Lux (which we never used since it's kind of crappy), and the rest of the usual stuff (late check out, etc.).

Overall it was a decent rate paid but definitely not the best perks I've received from a property from FHR.

Going to check out Bellagio next time.
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Old Jun 20, 13, 9:16 pm
  #694  
zaf
 
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Originally Posted by zaf View Post
I am going there soon, and until now the Parlor suite is available.. I will keep you guys posted.

On a side note: Does anyone know if there is a rule against rollaway beds @ the Encore? I know some hotel don't like the idea.
Booked the Encore King Tower Suite got upgraded to Wynn Parlor Suite. Not too bad..
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Old Jun 30, 13, 5:05 pm
  #695  
 
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Recently booked a Thu-Sat stay at the Mandarin Oriental in a Jr. Suite. Asked about upgrades at check-in but unfortunately no space was available (was expected based on looking at availability ahead of time, so wasn't too disappointed).

$100 spa credit and $51 breakfast credit applied automatically. Had breakfast at Mozen each day, but had the option to use credit for room service or at the pool. 4pm check-out was used as well.

Overall, this is probably my new favorite property in Vegas. Really liked the atmosphere and truly felt like a retreat, which is hard to find in Vegas. I do like to gamble so my main concern going in was not having a casino downstairs, but found that I could be at the Aria or Cosmo hotels within a 5 minute walk which wasn't bad at all.
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Old Jul 1, 13, 10:57 am
  #696  
 
Join Date: Jul 2012
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QQ at THEhotel

Just booked a room for my parents & I at THEhotel through FHR, arriving on July 4th. Have to say, THEhotel is probably one of the most under appreciated properties in Vegas, certainly for FHR benefits. But that's besides my point.

My point: FHR online portal only shows THEsuite available with 1 King bed, but after calling AMEX FHR at 1-800-551-1120, I had the phone agent call the hotel and he was able to get me into one of the THEsuite rooms with 2 queen beds and apply FHR benefits. I'm not expecting an upgrade with 2 queens, but maybe something with a nice view?

On top of the $200 I saved over standard AMEX travel, $240 in breakfast credits, $100 spa credit, noon july 4th check-in and 4pm check-out, I love everything about FHR.
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Old Jul 1, 13, 11:58 am
  #697  
 
Join Date: Apr 2011
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Originally Posted by globetraveler View Post
I've stayed at MO Las Vegas in conjunction with the AMEX FHR program, and while the breakfast benefit is nice, I find that that $100 spa credit is useless, particularly on the weekends when they raise the prices. I've booked a few rooms for later this month with the program and I wish that they would allow you to use this credit on F&B (even with a reduction in credit, such as $75 instead of $100).

Has anyone had luck convincing them to apply the credit towards something else?
The credit is enough for at least access to the spa, which is worth a visit (can't remember the exact access charge). Or, for a slight uplift (with tips) a pedicure. The AmEx rates and breakfast are the real draw for this property, not the spa credit, which is our favorite in LV. Service is spectacular, rooms are very nice.
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Old Jul 2, 13, 9:10 pm
  #698  
zaf
 
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I have to second that. My FHR experience so far has be really good. I have used them a few times, mostly in vegas. This last trip to vegas I had booked: a 1 king tower suite @ the encore suites. Got upgraded to a parlor suite at the wynn towers which was 3-4x the price of my room. Received an 80 dollars per day breakfast credit, early check in (my room was ready prior to 11 am) and they offered a 4 pm check out which I declined since I was leaving early. Additionally, 100 dollar spa credit.
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Old Jul 8, 13, 11:37 am
  #699  
 
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Palazzo seems to have changed their breakfast policy under FHR. In the past, you were required to order the "AMEX FHR Continental Breakfast" which consisted of 4 mini pastries, a box of fruit and either coffee or juice. It rang up about $22pp iirc.

When I checked in last week, the FHR welcome letter stated that breakfast at Grand Luxe "up to $40 daily". Upon check out, only tax showed up on bill. Big improvement and puts them on par with Wynn (although I believe their breakfast is $60?) although I think I value the $100 F&B credit over the $100 spa credit.
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Old Jul 8, 13, 8:12 pm
  #700  
 
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Originally Posted by silver-tls View Post
Palazzo seems to have changed their breakfast policy under FHR.
Very welcome news. Thanks for the update.
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Old Jul 8, 13, 8:20 pm
  #701  
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Originally Posted by silver-tls View Post
When I checked in last week, the FHR welcome letter stated that breakfast at Grand Luxe "up to $40 daily". Upon check out, only tax showed up on bill. Big improvement and puts them on par with Wynn (although I believe their breakfast is $60?)
Wynn is $80 value, but then again, eating at Wynn is more expensive than at the Grand Luxe. Subjectively, I think $80 at Wynn is "better" than $40 at Grand Luxe, even though you'd probably get more quantity at Grand Luxe (putting aside the Wynn buffet, which mid-week is only $20 for Bfast).

although I think I value the $100 F&B credit over the $100 spa credit.
Clearly a YMMV situation. I usually get a massage or facial when in Vegas, so the $100 is the $100. Though I was getting killed so much at the tables last visit, I used used the credit for two day passes to the spa ($40 each IIRC).
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Old Jul 9, 13, 8:07 am
  #702  
 
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so it's confirmed that we can just get a $40 credit at Grand Lux? This would help us out greatly since wife is gluten-free and wouldn't be able to eat any pastries. Menu shows "buffet" style is $17.95.
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Old Jul 9, 13, 1:30 pm
  #703  
 
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Yes, the welcome letter detailing the amenities under FHR state "up to $40 daily at Grand Luxe Cafe". Ignore the vouchers that the Palazzo prints out as it still says that you have to order the American Express FHR breakfast. I charged ~$50 for breakfast and $40 was automatically removed.
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Old Jul 9, 13, 1:31 pm
  #704  
 
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Originally Posted by mrredskin View Post
so it's confirmed that we can just get a $40 credit at Grand Lux? This would help us out greatly since wife is gluten-free and wouldn't be able to eat any pastries. Menu shows "buffet" style is $17.95.
The "buffet" is really small and you'll probably get better quality at the restaurant, though service is quite slow in the mornings.
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Old Jul 10, 13, 12:03 pm
  #705  
 
Join Date: Nov 2011
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Just came back from a Palazzo FHR stay, we got $40 breakfast credit, however you want to spend it at grant luxe. The dinner credit seems to have changed as well, when I check in I was told I can use my $100 dining credit however I want to combine them(as long as you spend it on the list of restaurant they provide). The old rule where you have to spend all $100, and you must do it all at once doesn't apply anymore. We had 2 rooms, so we spend one of our $100 for dinner, and 2 $50 for 2 lunches. $200 is not enough to cover it all, but I'm happy to pay for the rest. Overall it worked out perfectly for the 4 of us. Check in line was a long wait, room wasn't ready at 3pm. But service was great, will sure go back again.
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