Last edit by: mia
USA personal Platinum Card benefits site
USA Business Platinum Card benefits site
Activate card
USA cardholders work through this list to activate benefits:
Wait till Janaury 1st and purchase another $200 Airline ecerts (USA only)
USA Business Platinum Card benefits site
Activate card
USA cardholders work through this list to activate benefits:
- Enroll in Priority Pass Select .
- Enroll in Airline Fee Credit benefit and choose carrier. You must enroll and choose a carrier prior to making a reimbursable purchase. Read: AA AS B6 DL F9 HA UA WN
- Apply for Global Entry ($100 reimbursement) or TSA PreCheck ($85 reimbursement). Global Entry includes TSA PreCheck, but the application process is more involved.
- Enroll for Avis, Hertz and National Car Rental Privileges.
- Use National status to obtain Hertz Five Star status HERE.
- Enroll in Marriott Bonvoy Gold Elite status.
- Enroll in Hilton Gold Status
- Subscribe to Departures Extra email newsletter.
- Subscribe to Entertainment newsletter.
- Call 888-462-4725 to enroll in Neiman Marcus InCircle program.
- Activate free Shoprunner membership
- Order free supplementary Gold or Green cards for those whose airline or hotel accounts you plan to link to Membership Rewards. The additional card must be open for 90 days before linking is permitted.
- Business Platinum cardholders only: enroll in GoGo Preferred Program (in-flight internet access).
Wait till Janaury 1st and purchase another $200 Airline ecerts (USA only)
New Platinum Card: To-Do List
#16
Join Date: Dec 2009
Location: NB, Canada
Programs: Fairmont, Amex MR, Marriott
Posts: 2,531
Yes, a Canadian merchant and my card is Canadian. Originally was told they could stop future charges by changing the credit card number. When more charges went through the next AMEX employee said the first one was wrong.
It may be a pain to call in to pay each month, but if you set up auto-pay, your ability to threaten 'fix it or no money' is gone. Merchant knew this and told me too bad, you pay anyway.
Resolved the issue myself, no thank you American Express.
Until this experience, I really thought I was the customer. Now realize the merchant is the customer. I used to swear by AMEX customer service, no more.
It may be a pain to call in to pay each month, but if you set up auto-pay, your ability to threaten 'fix it or no money' is gone. Merchant knew this and told me too bad, you pay anyway.
Resolved the issue myself, no thank you American Express.
Until this experience, I really thought I was the customer. Now realize the merchant is the customer. I used to swear by AMEX customer service, no more.
#17
Original Poster
Join Date: Jul 2004
Location: New York, NY
Programs: Marriott Gold
Posts: 139
Is there anyone reading along who understands this issue and can tell me whether it's something that will affect me as a non-Canadian? Again, I'm new to AMEX. I've had good luck with mastercard taking my side in disputes, for the most part...
#18
Join Date: Jul 2009
Location: Los Angeles, CA
Programs: United 1K, AMEX Plat, Priority Club Plat, Starwood Gold
Posts: 280
I've never run into this problem of not being able to cancel a pending charge for cell phone/direct tv/etc. If I want to, I just log into the account, and change/delete the credit card info.
I would have to know more about the specific charge that couldn't be cancelled to be able to tell more. Others may have had a different experience.
If this is a major concern, don't set up automatic billing. Just call/log in every month and pay the bill with you credit card and do not give permission for automatic billing.
I would have to know more about the specific charge that couldn't be cancelled to be able to tell more. Others may have had a different experience.
If this is a major concern, don't set up automatic billing. Just call/log in every month and pay the bill with you credit card and do not give permission for automatic billing.
#19
Original Poster
Join Date: Jul 2004
Location: New York, NY
Programs: Marriott Gold
Posts: 139
If I understand correctly, the poster is not having a technical issue with canceling an automatic payment, but, rather, having a billing dispute with a vendor, and finding that having set up an automatic payment for that vendor has weakened his side in the dispute via AMEX.
#20
Join Date: Dec 2009
Location: NB, Canada
Programs: Fairmont, Amex MR, Marriott
Posts: 2,531
If I understand correctly, the poster is not having a technical issue with canceling an automatic payment, but, rather, having a billing dispute with a vendor, and finding that having set up an automatic payment for that vendor has weakened his side in the dispute via AMEX.
Last edited by drwilliams; Jan 25, 2010 at 10:55 am
#21
Original Poster
Join Date: Jul 2004
Location: New York, NY
Programs: Marriott Gold
Posts: 139
....in Canada (I'm American). And this according to one (undoubtedly perfectly sincere and intelligent) poster on the Internet. So I'm hoping for corroboration plus clarification re: the US/Canada diff!
#22
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,883
Regardless of what? It's not at all clear (to me) what you attempted to do. If you told the vendor to end the series of preauthorized charges, and further charges were submitted, American EXpress should allow you to dispute those individual charges. If, however, you tried to change your credit card account number rather than deal with the vendor I am not surprised it did not work.
#23
Join Date: Jan 2006
Location: NJ
Programs: Amex Plat, Hertz Plat, HHonnors Gold, SPG Gold, Marriot Rewards Regular, Hyatt Gold, PC Gold
Posts: 262
there is much more to register for when you get the platinum card. see link below
http://www.jblackbelt.com/cardbenefi...isterplat.html
http://www.jblackbelt.com/cardbenefi...isterplat.html
#24
Join Date: Apr 2005
Location: SFO
Programs: UA MM, SQ KrisFlyer, SPG/Marriott Titanium
Posts: 1,227
I recieved one of these upgrade offers; since UA and CO have a reciprocal agreement with their lounges, is Platinum Card membership considered a CO membership when accessing the RCC?
#25
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,883
#26
Join Date: Apr 2005
Location: SFO
Programs: UA MM, SQ KrisFlyer, SPG/Marriott Titanium
Posts: 1,227
Ah, it works like a pass then. Not sure how useful this benefit will be for me since I primarily fly UA. Thx.
#27
Join Date: Feb 2005
Location: Florida
Programs: Delta, American, United, Virgin Atlantic, BA, JetBlue, SW, etc.
Posts: 201
Platinum medivac etc.
Trying to decide whether to add son (who has a family gold card for emergencies) to platinum status. He'll be in Africa this summer under some rough conditions. Believe it or not, I cannot find any Am Ex link that specifies the details of the global assist policies.
#28
Join Date: Apr 2001
Location: TX
Posts: 219
Below are the links to the Global Assist websites to review the benefits:
https://www124.americanexpress.com/c...e=globalassist
http://amex.tgclientservices.com/
https://www124.americanexpress.com/c...e=globalassist
http://amex.tgclientservices.com/
#30
Join Date: Apr 2001
Location: TX
Posts: 219
Yes, I think that is a very good new account offer. Is it a targeted offer? Do you have a Bonus ID and expiration date that you can post?