Oct 10, 2013, 9:54 am
Last edit by: Prospero
Please edit or add information to this wiki as necessary.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
Terminals
At PHL, AA operates from five terminals:
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
Walking
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
- For flights within the United States: 45 minutes before scheduled departure
- For all other flights: At least 60 minutes before scheduled departure
Terminals
At PHL, AA operates from five terminals:
- A-West for Gates A14 to A26
- A-East for Gates A2 to A13
- B for Gates B1 to B16
- C for Gates C16 to C30
- F for Gates F1 to F39
- Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
- B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
- F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
- oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
- AerLingus check-in and gate is in A-East.
- Alaska Airlines (and Virgin America) use terminal D.
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
- Terminal A-West: 4:30 AM - 9:00 PM
- Terminal A-East: 3:30 AM - 8:30 PM
- Terminals B and C: 3:30 AM - 9:00 PM
- Terminal F: 4:00 AM - 10:30 PM
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
- Terminal A West: 5:15 am - 9:25 pm
- Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
- Terminal B: Open 24 hours
- Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
- Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
- Terminal F: 4:15 am - 8:55 pm
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
- Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
- Gate C16 (located between Terminal C and Terminal D) to Gate F10
- Gate F10 (located in the Terminal F Food Hub) to Gate A1
- Gate F10 (located in the Terminal F Food Hub) to Gate C16
Walking
- Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
- Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
- Landside: It is also possible to use the Economy Parking Shuttle between terminals
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
- Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
- SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, Penn Medicine (formerly University City) and three Center City stops. This train runs every half-hour (currently every hour on weekends due to pandemic related service reductions) and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations. If you are traveling to one of the three Center City stops, be sure to hold on to your ticket as you now need it to exit through the kiosks at those stations.
- SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
- Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.
Nov 13, 2018, 1:07 pm
#1411
Suspended
Join Date: Oct 2014
Posts: 16,871
Ok, just wondering. Guess I’ve been lucky that at most I can park one terminal over. But 99% right from where I leave.
Nov 20, 2018, 2:50 pm
#1413
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 865
Hi, just visiting from the BAEC forum and would appreciate some reassurance from PHL experts!
I've just booked a BAEC status run with AA next Easter. Because of some unspecified problems, I couldn't pay online at the end of the booking process, but did do so on the phone to AA (from the UK, where I live). The route in the US is JFK-PHX-PHL-JFK and my question is about the PHX-PHL-JFK connection.
I was apparently able to book this online and the person I made the booking with didn't say anything it, but the scheduled connection time is just 43 minutes. The incoming flight is AA655 (0650-1427 or 4h37m) and the outgoing flight is AA4039 (1510-1618 - operated by Envoy Air as American Eagle).
Is this going to be a tight transfer? I don't know PHL at all, so I don't know if I'll need to go to a different terminal to transfer. However, recent AA PHX-PHL flights (confusingly AA 646 for equivalent departure time) mostly were less than 4 hours, so is there some padding in the arrival time and am I worrying unnecessarily?
I've just booked a BAEC status run with AA next Easter. Because of some unspecified problems, I couldn't pay online at the end of the booking process, but did do so on the phone to AA (from the UK, where I live). The route in the US is JFK-PHX-PHL-JFK and my question is about the PHX-PHL-JFK connection.
I was apparently able to book this online and the person I made the booking with didn't say anything it, but the scheduled connection time is just 43 minutes. The incoming flight is AA655 (0650-1427 or 4h37m) and the outgoing flight is AA4039 (1510-1618 - operated by Envoy Air as American Eagle).
Is this going to be a tight transfer? I don't know PHL at all, so I don't know if I'll need to go to a different terminal to transfer. However, recent AA PHX-PHL flights (confusingly AA 646 for equivalent departure time) mostly were less than 4 hours, so is there some padding in the arrival time and am I worrying unnecessarily?
Nov 20, 2018, 6:31 pm
#1414
Join Date: Mar 2007
Location: PIT
Posts: 759
Hi, just visiting from the BAEC forum and would appreciate some reassurance from PHL experts!
....................... Is this going to be a tight transfer? I don't know PHL at all, so I don't know if I'll need to go to a different terminal to transfer. However, recent AA PHX-PHL flights (confusingly AA 646 for equivalent departure time) mostly were less than 4 hours, so is there some padding in the arrival time and am I worrying unnecessarily?
....................... Is this going to be a tight transfer? I don't know PHL at all, so I don't know if I'll need to go to a different terminal to transfer. However, recent AA PHX-PHL flights (confusingly AA 646 for equivalent departure time) mostly were less than 4 hours, so is there some padding in the arrival time and am I worrying unnecessarily?
Nov 21, 2018, 4:10 am
#1416
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 865
Your incoming flight "Usually" arrives at Terminal "C". The JFK flight always departs from Terminal "F". There is a frequent (free) Shuttle Bus from the front end of "C" to the middle section of "F", or it is easily directly walkable in less than 15 minutes (depending on your pace). Refer to the map on the first page of this Forum. IF, you miss the JFK flight (after AA confirms it), they need to get you to JFK somehow, likely via BOS or DCA, since I believe there is only one PHL-JFK flight on your date. JFYI, as a backup plan, if your final destination is NYC, there is frequent train service from PHL airport connecting to intercity (AMTRAK) trains to NYC. Hope this helps.
I'm more relaxed now (and I can ask AA staff on the day for advice). This issue is missing the connection - I've got a JFK-LHR flight at 1900 and then LHR-OTP all on the same AA booking. However, there's a separately booked OTP-LHR flight which is back to back with the incoming flight. If I miss the PHL-JFK flight, AA might sort me out to get to OTP, but I'll miss the OTP-LHR trip
Nov 21, 2018, 5:45 am
#1417
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,453
That's very helpful - thank you very much!
I'm more relaxed now (and I can ask AA staff on the day for advice). This issue is missing the connection - I've got a JFK-LHR flight at 1900 and then LHR-OTP all on the same AA booking. However, there's a separately booked OTP-LHR flight which is back to back with the incoming flight. If I miss the PHL-JFK flight, AA might sort me out to get to OTP, but I'll miss the OTP-LHR trip
I'm more relaxed now (and I can ask AA staff on the day for advice). This issue is missing the connection - I've got a JFK-LHR flight at 1900 and then LHR-OTP all on the same AA booking. However, there's a separately booked OTP-LHR flight which is back to back with the incoming flight. If I miss the PHL-JFK flight, AA might sort me out to get to OTP, but I'll miss the OTP-LHR trip
Nov 21, 2018, 6:28 am
#1418
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 865
Doh! I was too busy thinking about the original route to consider that! Thank you.
Nov 21, 2018, 12:17 pm
#1420
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 865
Dec 3, 2018, 6:38 pm
#1421
Join Date: Jul 2010
Posts: 62
transfer PHL
My sister will be transferring at PHL. Arrival from ZRH with AA going to MCO with AA. She has 2.5 hrs. Does not speak English. I assume she has to clear customs. Any tips how to make this a smooth transfer are appreciated. Thanks.
Dec 3, 2018, 8:32 pm
#1422
Join Date: Sep 2013
Programs: AS 75k; Hyatt Plat
Posts: 17
Like Peter I am new here. Recently relocated from ANC to the east. Will fly PHL to ZRH in J in a few days and wanted advice on lounge choice. No Flagship lounge available, leaving AC, BA Gallery, or the Centurion lounge available for me to chose from. Any thoughts are appreciated.
Dec 3, 2018, 9:28 pm
#1423
Join Date: Jul 2008
Location: PHL
Programs: AA EXP
Posts: 527
Like Peter I am new here. Recently relocated from ANC to the east. Will fly PHL to ZRH in J in a few days and wanted advice on lounge choice. No Flagship lounge available, leaving AC, BA Gallery, or the Centurion lounge available for me to chose from. Any thoughts are appreciated.
Dec 3, 2018, 10:17 pm
#1424
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,926
Take a look at the AA forum thread on PHL for complete information on how to do an international-to-domestic transfer. Yes, your sister will have to clear immigration, collect any baggage, and clear customs before re-checking her bags for the MCO flight just outside the customs area. She will then have to get herself to the proper terminal for the flight to MCO, proceed through security, and find her gate. The connection time of 2.5 hours should be plenty.
Dec 10, 2018, 3:48 pm
#1425
Join Date: Jan 2010
Location: Ireland
Posts: 135
I have a 7hr transit in PHL next week from DUB.
Thinking of going landslide and travelling into the city for a couple hours.
My question is re liquids. Ill be buying a litre bottle from ireland for my final US destination.
As my bag will be checked through to end will i have any issues coming back through security with it in the special sealed bag in my carry on?
I never know if this is 100% adopted process so always unsure especially as its me thats breaking my journey
Thinking of going landslide and travelling into the city for a couple hours.
My question is re liquids. Ill be buying a litre bottle from ireland for my final US destination.
As my bag will be checked through to end will i have any issues coming back through security with it in the special sealed bag in my carry on?
I never know if this is 100% adopted process so always unsure especially as its me thats breaking my journey