Oct 10, 2013, 9:54 am
Last edit by: Prospero
Please edit or add information to this wiki as necessary.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
Terminals
At PHL, AA operates from five terminals:
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
Walking
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
- For flights within the United States: 45 minutes before scheduled departure
- For all other flights: At least 60 minutes before scheduled departure
Terminals
At PHL, AA operates from five terminals:
- A-West for Gates A14 to A26
- A-East for Gates A2 to A13
- B for Gates B1 to B16
- C for Gates C16 to C30
- F for Gates F1 to F39
- Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
- B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
- F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
- oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
- AerLingus check-in and gate is in A-East.
- Alaska Airlines (and Virgin America) use terminal D.
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
- Terminal A-West: 4:30 AM - 9:00 PM
- Terminal A-East: 3:30 AM - 8:30 PM
- Terminals B and C: 3:30 AM - 9:00 PM
- Terminal F: 4:00 AM - 10:30 PM
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
- Terminal A West: 5:15 am - 9:25 pm
- Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
- Terminal B: Open 24 hours
- Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
- Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
- Terminal F: 4:15 am - 8:55 pm
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
- Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
- Gate C16 (located between Terminal C and Terminal D) to Gate F10
- Gate F10 (located in the Terminal F Food Hub) to Gate A1
- Gate F10 (located in the Terminal F Food Hub) to Gate C16
Walking
- Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
- Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
- Landside: It is also possible to use the Economy Parking Shuttle between terminals
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
- Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
- SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, Penn Medicine (formerly University City) and three Center City stops. This train runs every half-hour (currently every hour on weekends due to pandemic related service reductions) and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations. If you are traveling to one of the three Center City stops, be sure to hold on to your ticket as you now need it to exit through the kiosks at those stations.
- SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
- Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.
Sep 3, 2018, 7:44 am
#1321
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,089
Once I exited custom I followed the signs and at the fork between reclaiming baggage and transit there was a huge queue going to the right for the people had to re-check or drop the luggage. Since I had none I was waived to the left, to proceed to the security check-point, where there was again a big queue. Pre-check lane was almost empty, however.
Sep 3, 2018, 8:13 am
#1322
Join Date: Oct 2005
Programs: BA Gold
Posts: 1,330
arriving 13:35 , on a UK passport, ESTA. Next flight leaves at 15:40, going to try for carry ons only.
Sep 3, 2018, 9:40 am
#1323
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
Side note: I was just about to hand over my bag when I realised that the tag on it would have been incorrect. AA had rebooked me to a later connection as a result of a tech delay on the inbound from MAN. I just managed to grab my bag back before the guy threw it on the conveyor and then I took it to one of the transit desks (located in the same hall as the transit conveyors) for re-tagging.
Sep 3, 2018, 9:45 am
#1324
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
If everything works as it should, that ought to be a very easy connection with hand baggage only. It shouldn't be too much of a problem with checked baggage either. And if there are any problems, the AA agents at PHL seem to know what they're doing; I had IRROPS on both the outbound and the inbound and re-booking was handled calmly and professionally.
Sep 3, 2018, 10:00 am
#1325
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
I get into PHL on AA717 at 1.35pm (EU passport on ESTA), continuing to DCA at 5.55pm.
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
Sep 3, 2018, 10:16 am
#1326
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
I get into PHL on AA717 at 1.35pm (EU passport on ESTA), continuing to DCA at 5.55pm.
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
The second part of your question though... I don't know... If baggage checked in at MUC was not subsequently re-checked at PHL for the connection, might that raise a flag in the airline systems? It's not something I've ever tried.
If your bag is hand-luggage-sized, why not just board with it at MUC and remove the element of doubt?
Sep 3, 2018, 10:34 am
#1327
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
If your bag is hand-luggage-sized, why not just board with it at MUC and remove the element of doubt?
(yes, it'll be all Y :-/ )
Sep 3, 2018, 11:25 am
#1328
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
FWIW, I always see much more space in the overheads on TATLs than I do on short hauls. And you’ll probably end up on a (C)RJ for the short hop to DCA, which will most likely have valet check (my favourite of all baggage options).
Sep 3, 2018, 1:38 pm
#1329
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
Ah, I hear you. I can’t stand the overhead stress either
FWIW, I always see much more space in the overheads on TATLs than I do on short hauls. And you’ll probably end up on a (C)RJ for the short hop to DCA, which will most likely have valet check (my favourite of all baggage options).
Sep 3, 2018, 4:55 pm
#1330
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
I get into PHL on AA717 at 1.35pm (EU passport on ESTA), continuing to DCA at 5.55pm.
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
This is a rather long layover, so if the AA717 gets in on time I'd try jump on an earlier DCA flight. Since it's probably easier to do this hand baggage only, is it possible to 'short-check' my (hand-luggage-sized) bag from MUC to PHL? Alternatively, are there any problems if I don't re-check my bag after customs?
Sep 4, 2018, 2:33 am
#1331
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
When you get to the baggage re-check area, there should be AAgents around. You can ask about availability on the earlier connection. If they are able to confirm, they can print out new bag tags and you can re-check right there. If they can't confirm right there, you'd probably want to not check it at all, and ask them about standby for the earlier connection.
Also: if standby, shall I ask at MUC to short-check my bag to PHL only, or just "self-short-check" by not re-checking at PHL? Or would this raise some flag in the system?
Sep 4, 2018, 6:58 am
#1332
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
Great - is a SDC free for oneworld sapphire, or does it come with a $75 price tag? In which case I may just gamble on a Stand-By ...
Also: if standby, shall I ask at MUC to short-check my bag to PHL only, or just "self-short-check" by not re-checking at PHL? Or would this raise some flag in the system?
Also: if standby, shall I ask at MUC to short-check my bag to PHL only, or just "self-short-check" by not re-checking at PHL? Or would this raise some flag in the system?
Keep in mind that AA does not like to do this on the second leg form international flights. I've had some success and one very resounding failure. I was told it was policy even though I had been able to do it earlier. YMMV.
Sep 12, 2018, 12:25 am
#1333
Join Date: Aug 2017
Programs: Miles and Smiles Elite, EY Silver, VS Silver
Posts: 155
Domestic Flight - 1 hour connection at PHL
I am looking to book a flight from BOS to SJU and I am getting a very good deal on a flight through Philly. However, the connection time is only 1 hour and 7 minutes and the AA website is saying that I will need to change terminals (but it doesn't say from which terminal to which). If anyone has experience with this, would you be able to advise if this is enough time? Do we need to clear security again when we're switching terminals?
Also it seems that the SJU flight is not always on time (Google Flights is saying commonly delayed by 30+ minutes and AA's website is saying 45% OTP) I know this isn't something I should bank on, just wanted to include it as a point of information.
Also it seems that the SJU flight is not always on time (Google Flights is saying commonly delayed by 30+ minutes and AA's website is saying 45% OTP) I know this isn't something I should bank on, just wanted to include it as a point of information.
Sep 12, 2018, 1:51 am
#1334
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
You'll be fine. There's airside busses and people movers between terminals. I've had longer walks in PHX, ORD, and LAX.
Last edited by Uncle Nonny; Sep 12, 2018 at 5:52 am