Oct 10, 2013, 9:54 am
Last edit by: Prospero
Please edit or add information to this wiki as necessary.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
Terminals
At PHL, AA operates from five terminals:
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
Walking
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
AA in PHL
Link to downloadable PDF PHL airport map
Philadelphia International Airport
This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.
General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153
Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.
Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf
Main airport website: http://www.phl.org
Link to contact phone numbers and email addresses for paging, parking, airport police, etc.
Check-In Times
Last confirmed 26 June 2017 (Click for link to source)
The following are recommended by AA:
- For flights within the United States: 45 minutes before scheduled departure
- For all other flights: At least 60 minutes before scheduled departure
Terminals
At PHL, AA operates from five terminals:
- A-West for Gates A14 to A26
- A-East for Gates A2 to A13
- B for Gates B1 to B16
- C for Gates C16 to C30
- F for Gates F1 to F39
- Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
- B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
- F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
- oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
- AerLingus check-in and gate is in A-East.
- Alaska Airlines (and Virgin America) use terminal D.
Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)
Ticket Counters are staffed daily:
- Terminal A-West: 4:30 AM - 9:00 PM
- Terminal A-East: 3:30 AM - 8:30 PM
- Terminals B and C: 3:30 AM - 9:00 PM
- Terminal F: 4:00 AM - 10:30 PM
Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.
Security at PHL
Last confirmed 7 October 2017 (Click for link to source)
TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.
PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
- Terminal A West: 5:15 am - 9:25 pm
- Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
- Terminal B: Open 24 hours
- Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
- Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
- Terminal F: 4:15 am - 8:55 pm
In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.
How to Change Terminals
Shuttle: AA offers the following shuttle routes:
- Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
- Gate C16 (located between Terminal C and Terminal D) to Gate F10
- Gate F10 (located in the Terminal F Food Hub) to Gate A1
- Gate F10 (located in the Terminal F Food Hub) to Gate C16
Walking
- Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
- Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
- Landside: It is also possible to use the Economy Parking Shuttle between terminals
ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.
Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.
Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.
NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.
For off-airport parking lot information,
see this thread...
Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.
Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.
See this link for the current directory.
Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)
Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)
Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm
Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge
Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm
Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm
British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.
American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.
The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.
Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.
Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.
Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.
Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.
Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.
It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
- Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
- SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, Penn Medicine (formerly University City) and three Center City stops. This train runs every half-hour (currently every hour on weekends due to pandemic related service reductions) and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations. If you are traveling to one of the three Center City stops, be sure to hold on to your ticket as you now need it to exit through the kiosks at those stations.
- SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
- Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
- Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.
Apr 3, 2018, 8:44 am
#1201
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
If getting overhead bin space is at all important, I'd be at the gate at least an hour before scheduled departure. I've had long-haul flights from PHL start boarding an hour prior. Once I was in the lounge and went down to the gate right after they announced the flight in the lounge...and it was already half boarded.
Apr 3, 2018, 9:40 am
#1202
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
What should happen and what actually does happen are two totally different things.
If getting overhead bin space is at all important, I'd be at the gate at least an hour before scheduled departure. I've had long-haul flights from PHL start boarding an hour prior. Once I was in the lounge and went down to the gate right after they announced the flight in the lounge...and it was already half boarded.
If getting overhead bin space is at all important, I'd be at the gate at least an hour before scheduled departure. I've had long-haul flights from PHL start boarding an hour prior. Once I was in the lounge and went down to the gate right after they announced the flight in the lounge...and it was already half boarded.
Apr 3, 2018, 2:32 pm
#1203
Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 592
A couple years ago (I think it was late 2016) they moved the connecting walkway behind security, so all gates at PHL can be accessed airside. However, as others noted; it may be better to take the shuttles.
Apr 3, 2018, 3:30 pm
#1204
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
Apr 3, 2018, 4:04 pm
#1205
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Yes, 67 minutes is doable, but not adviseable. Especially for people not familiar with PHL and who might need some extra time (although OP does not suggest that). The consequences of a misconnect here are not good, especially for infrequent travelers and the chances of seats in J are in real jeopardy on a reroute.
AA requires them to be at their departure gate no later than T-30, thus there is a 37-minute connection in real physical terms. While AA will not simply offload the parents, if the seats are needed, they might. Not something infrequent fliers want to deal with.
Better for them to call AA and plead their case for the earlier flight BXM-PHL and then do it again in the morning. Technically, they are not entitled to SDC, but it is a common waiver if there is a reason and there is a reason here.
The 5-hours at PHL seems long, but they will have AC access as J pax and can spend the time there.
AA requires them to be at their departure gate no later than T-30, thus there is a 37-minute connection in real physical terms. While AA will not simply offload the parents, if the seats are needed, they might. Not something infrequent fliers want to deal with.
Better for them to call AA and plead their case for the earlier flight BXM-PHL and then do it again in the morning. Technically, they are not entitled to SDC, but it is a common waiver if there is a reason and there is a reason here.
The 5-hours at PHL seems long, but they will have AC access as J pax and can spend the time there.
Apr 3, 2018, 8:49 pm
#1206
Join Date: Jun 2011
Programs: United Premier Platinum
Posts: 638
Thanks everyone!
Seems clear to me that a SDFC/SB to the earlier flight into PHL is in order, and should this fail, a proactive strategy for how to navigate PHL.
I will put my parents on notice about this.
To clarify some of the earlier points:
- my parents are not infrequent travelers per se, but 90% of their flights are on WN. They are NOT used to connecting onto intercontinental flights
- not disabled or anything, but definitely wouldn’t want to hustle
- flights are in J/F, so bin space presumably won’t be an issue
Seems clear to me that a SDFC/SB to the earlier flight into PHL is in order, and should this fail, a proactive strategy for how to navigate PHL.
I will put my parents on notice about this.
To clarify some of the earlier points:
- my parents are not infrequent travelers per se, but 90% of their flights are on WN. They are NOT used to connecting onto intercontinental flights
- not disabled or anything, but definitely wouldn’t want to hustle
- flights are in J/F, so bin space presumably won’t be an issue
Apr 3, 2018, 8:57 pm
#1207
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,246
Apr 4, 2018, 12:03 am
#1209
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
You'll probably spend an hour of that clearing customs and claiming/rechecking your bag, plus clearing another round of security to get back into the terminal, so if your flight is on time it's adequate to make the connection to MIA.
Apr 9, 2018, 11:34 am
#1211
Join Date: Mar 2011
Posts: 35
I've got a 59 min connection BNA-PHL-CDG in December. The BNA flight usually lands at B/C. Is that enough time to connect? It's the only flight to CDG for the day. AA will not switch us to an earlier flight because it's a BusinessExtra award ticket. They want $150 each to make any changes.
Apr 9, 2018, 3:07 pm
#1212
Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 592
It's the same story it usually is. An hour should be enough time, assuming everything is on time. From the furthest point of C to the furthest point of A-West can be a 10 to 15 minute walk.
December is a long way off, there may be one or more schedule changes before that time.
December is a long way off, there may be one or more schedule changes before that time.
Apr 9, 2018, 3:44 pm
#1213
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
I've got a 59 min connection BNA-PHL-CDG in December. The BNA flight usually lands at B/C. Is that enough time to connect? It's the only flight to CDG for the day. AA will not switch us to an earlier flight because it's a BusinessExtra award ticket. They want $150 each to make any changes.
Last edited by Uncle Nonny; Apr 9, 2018 at 4:00 pm
Apr 9, 2018, 3:58 pm
#1214
Join Date: Mar 2011
Posts: 35
Thanks @Flyer78 and @Uncle Nonny. I don't remember the last time I flew through PHL so the info is good to know. I am hoping for a schedule change as we'd like to have a longer layover. I could have waited to book the flights but finding sAAver awards on AA only metal (no BA connections) at the Christmas holidays can be tough. Happy to have 2 round trip tickets!
Apr 9, 2018, 6:26 pm
#1215
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
When I have flown E145's in the last few months out of Terminal F, it's been the outdoor metal ramps, covered with a canopy. They're kind of similar to ones I've used at the AA commuter terminal at LAX. But I think it depends on the limitations of a particular gate location.