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AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

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Old Jul 3, 19, 6:53 pm   -   Wikipost
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AA in PHL

Link to downloadable PDF PHL airport map

Philadelphia International Airport

This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.


General Information

The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153


Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.

Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf

Main airport website: http://www.phl.org

Link to contact phone numbers and email addresses for paging, parking, airport police, etc.

Check-In Times
Last confirmed 26 June 2017 (Click for link to source)

The following are recommended by AA:
  • For flights within the United States: 45 minutes before scheduled departure
  • For all other flights: At least 60 minutes before scheduled departure


Terminals

At PHL, AA operates from five terminals:
  • A-West for Gates A14 to A26
  • A-East for Gates A2 to A13
  • B for Gates B1 to B16
  • C for Gates C16 to C30
  • F for Gates F1 to F39

It is a good idea to verify which gate your flight is operating from before arriving. Generally you can assume the following:
  • Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
  • B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
  • F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
  • oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
  • AerLingus check-in and gate is in A-East.
  • Alaska Airlines (and Virgin America) use terminal D.

Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)

Ticket Counters are staffed daily:
  • Terminal A-West: 4:30 AM - 9:00 PM
  • Terminal A-East: 3:30 AM - 8:30 PM
  • Terminals B and C: 3:30 AM - 9:00 PM
  • Terminal F: 4:00 AM - 10:30 PM

Kiosks are provided in the connector bridges between the parking garages and TSA Checkpoints at A-East, B, C, and F. There are also kiosks available by most AA gates. Mobile boarding passes for AA are accepted at all checkpoints.

Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.

Security at PHL
Last confirmed 7 October 2017 (Click for link to source)

TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.

PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
  • Terminal A West: 5:15 am - 9:25 pm
  • Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
  • Terminal B: Open 24 hours
  • Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
  • Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
  • Terminal F: 4:15 am - 8:55 pm


Notes: International Arrivals following the connecting flights path will be directed to the A-East Checkpoint. If you have PreCheck, you may need to exit that queue and proceed to the far left, as you face the checkpoint, for TSA PreCheck access. Generally, if a checkpoint does not have full PreCheck available, you will get PreCheck Light, meaning you will have to remove liquids and laptops from your bag but will be able to pass through the metal detectors with shoes on as in a PreCheck checkpoint.

In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.

How to Change Terminals

Shuttle: AA offers the following shuttle routes:
  • Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
  • Gate C16 (located between Terminal C and Terminal D) to Gate F10
  • Gate F10 (located in the Terminal F Food Hub) to Gate A1
  • Gate F10 (located in the Terminal F Food Hub) to Gate C16


Note: The shuttles at A1 and C16 only serve Terminal F. It is not necessary to reclear TSA when using shuttles.

Walking
  • Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
  • Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
  • Landside: It is also possible to use the Economy Parking Shuttle between terminals


ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.

Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.

Parking at PHL

On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.

NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.

For off-airport parking lot information,
see this thread...

Where to eat and drink in the airport

There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.

Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.

See this link for the current directory.

Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)

Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)

Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 4:00 am - 9:30 pm

Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Open Daily 5:00 am - 9:30 pm

Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:00 am - 9:30 pm

Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 5:00 am - 9:30 pm


Future Flagship Lounge: scheduled to be built in terminal A-West. No concrete start date has been announced, but speculation is the entire A-West club will close for reconstruction. As of 4/24/2018, construction has not yet started.

British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:00 pm to 6:00 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.


American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.

The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.

Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.


Wireless in PHL

Airport Wifi was recently upgraded and is free for all passengers.

Where can I smoke at the airport?

Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.

Do I have time to go into Philadelphia?
If your layover is more than three hours (and Iím sure this is debatable), you may have time for a quick trip into the city.

Ground Transportation/How to Visit Philadelphia

The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.

It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
  • Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
  • SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, University City and three Center City stops. This train runs every half-hour and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations.
  • SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
  • Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
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Old Feb 24, 19, 6:46 am
  #1471  
 
Join Date: Oct 2014
Posts: 1,969
Originally Posted by OHPlatsku View Post
Will be visiting PHL for the first time. I am A OWE travelling with OWS. What is the best lounge for us in term of food and beverages? Travelling on a BA marketed flight operated by AA.
In terms of food, none really unless you have a Amex Plat / Cent card. Between BA and AA, BA is a bit better but there are actually decent food options in the airport so I would get something and then head to the AA lounge to eat it.
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Old Feb 24, 19, 6:58 am
  #1472  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,309
The BA lounge is far better for food, if you are taking a redeye to Europe; there is a dinner buffet on the J side (and sit-down table service on the F side, if you’re ticketed in F) with dramatically better food than anything you will find in the AA lounges. Even the sandwiches and snacks on the F side of the BA lounge are better than anything you will find in the AA lounges. There is self-service alcohol and soft drinks on both sides. That said, the BA lounge is much smaller, as perseus11 notes. I have never had a problem finding a seat, but depending on the load factor on the BA flights that night, it might be cheek by jowl with other passengers.
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Old Mar 3, 19, 11:00 pm
  #1473  
 
Join Date: Dec 2007
Location: Montreal and Dublin
Programs: AA Platinum
Posts: 2,670
The actual dinner buffet in the BA lounge is only for J passengers on BA flights. For status passengers or other OW passengers there's only the snacks (cheese, fruits,, salads etc). It's still much better than the AA lounge of course.
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Old Mar 6, 19, 9:02 am
  #1474  
 
Join Date: Apr 2017
Posts: 14
My wife and I are flying Business Class from PHL to Jamaica in a few weeks. We've done this flight over the past few years and always end up in the normal security line because there isn't a First Class Priority line at our default terminal...
Does anyone know which terminals offer a first class priority security line at PHL and would it be wrong to walk to those security lines instead and then walk to our normal terminal? FWIW, we'll be flying AA.
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Old Mar 6, 19, 10:17 am
  #1475  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,309
All I know is that there isn’t one at A, B/C, or F. If you have PreCheck, that’s just as good if not better, so I would highly recommend you get it one way or another (may not be possible in your time frame). Global Entry, which includes PreCheck as a benefit, is also extremely helpful for returning to the US at PHL.
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Old Mar 6, 19, 7:22 pm
  #1476  
 
Join Date: Nov 2013
Location: PHL
Programs: AA - PlatPro, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Executive, NEXUS
Posts: 1,031
AA offers no priority security lines at PHL. There is a priority line at D/E security, but that's for UA, DL, WN, etc. It's either PreCheck or nothing for AA flyers at PHL security.

For what it's worth, you can clear security at any terminal and check in for AA at any terminal they serve (A-East, A-West, B/C, or F). I actually prefer D/E for security, especially for PreCheck.
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Old Mar 7, 19, 1:47 am
  #1477  
 
Join Date: Sep 2009
Location: Somewhere near a Airstrip
Programs: BAEC Gold, Hilton Gold, Marriot Platinum
Posts: 612
I'm flying in from LHR to PHL and connecting to St.Louis. (Probably from terminal F )

After clearing Immigration and customs,

1. Is there a Bag Drop for Connecting AA Flights after Customs

2. Do I need to clear Security Again (I assume Yes) - in Terminal A or Terminal F

3. I have 4 Hrs betw flights. Is there a AA lounge with Showers or a better lounge in Terminal A

4. Can I clear security in Terminal A and use air side connection buses to go to Terminal F before departure.
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Old Mar 7, 19, 4:25 am
  #1478  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,309
Originally Posted by Whizkid View Post
1. Is there a Bag Drop for Connecting AA Flights after Customs
Yes.

Originally Posted by Whizkid View Post
2. Do I need to clear Security Again (I assume Yes) - in Terminal A or Terminal F
Yes, you will do this in Terminal A. In theory you can do it in F, but to do that you need to exit the airport after your re-check your bags and walk outside all the way to F, which is a long way.

Originally Posted by Whizkid View Post
3. I have 4 Hrs betw flights. Is there a AA lounge with Showers or a better lounge in Terminal A
The largest AA lounge is in Terminal B/C (entrance is located in the connector corridor between those two terminals). You can walk there airside from Terminal A, 5-10 minutes. I am not positive that there are showers, but if there were to be showers in any AA lounge at PHL, it would be that one.

Originally Posted by Whizkid View Post
4. Can I clear security in Terminal A and use air side connection buses to go to Terminal F before departure.
Yes.
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Old Mar 7, 19, 5:18 am
  #1479  
 
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,165
Originally Posted by travelmad478 View Post

Yes.


Yes, you will do this in Terminal A. In theory you can do it in F, but to do that you need to exit the airport after your re-check your bags and walk outside all the way to F, which is a long way.


The largest AA lounge is in Terminal B/C (entrance is located in the connector corridor between those two terminals). You can walk there airside from Terminal A, 5-10 minutes. I am not positive that there are showers, but if there were to be showers in any AA lounge at PHL, it would be that one.


Yes.
Definitely no showers.
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Old Mar 7, 19, 5:23 am
  #1480  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAEE, Hilton Diamond, SPG Plat, US CP (RIP)
Posts: 1,745
None of the AA lounges at PHL have showers. Showers are available at the Centurion Lounge in terminal A.

AA lounges in terminal A and terminal B/C are both very large. A West lounge is actually the largest at PHL. There is a small lounge in terminal F.
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Old Mar 7, 19, 7:25 am
  #1481  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,309
Originally Posted by Segments View Post
None of the AA lounges at PHL have showers.
I thought that was the case but since PHL was (still sort of is) my home airport, Iíve never needed to take a shower there so never looked!

Originally Posted by Segments View Post
A West lounge is actually the largest at PHL.
Wow, I didnít realize that one was bigger than the B/C one. I am never in there since I use the BA lounge at A West; I tend to forget this AA lounge even exists. I use the AA lounge in A East on occasion and that one is certainly not large
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Old Mar 7, 19, 9:03 am
  #1482  
 
Join Date: Nov 2012
Posts: 509
Originally Posted by QtownDave View Post
In terms of food, none really unless you have a Amex Plat / Cent card. Between BA and AA, BA is a bit better but there are actually decent food options in the airport so I would get something and then head to the AA lounge to eat it.
Unless something has changes, no outside food is allowed in AA. I got in trouble for bringing in Lucky Charms for my son. Don't judge, it was a treat for getting up at 4:30am
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Old Mar 7, 19, 9:17 am
  #1483  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,309
Originally Posted by Lovethecabin View Post
Unless something has changes, no outside food is allowed in AA. I got in trouble for bringing in Lucky Charms for my son.
Seriously? Thatís insane. I often show up with a Wawa roast beef sub, but I usually save that for the plane ride
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Old Mar 7, 19, 4:24 pm
  #1484  
 
Join Date: Nov 2012
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Originally Posted by travelmad478 View Post

Seriously? Thatís insane. I often show up with a Wawa roast beef sub, but I usually save that for the plane ride
Yep. I asked for milk. The desk agent asked why and when I told her it was for my sonís cereal. I was holding it in my hand, which is when she told me I was not allowed to bring in outside food. I told her ďsorry, I didnít know about that ruleĒ and gave it to him anyway.
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Old Mar 7, 19, 4:57 pm
  #1485  
 
Join Date: Oct 2014
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Originally Posted by Lovethecabin View Post
Unless something has changes, no outside food is allowed in AA. I got in trouble for bringing in Lucky Charms for my son. Don't judge, it was a treat for getting up at 4:30am
Not saying itís not a official rule because I donít know but I bring food in all of the time and have seen many do so as well.
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