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AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

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Old Oct 17, 22, 1:25 am   -   Wikipost
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AA in PHL

Link to downloadable PDF PHL airport map

Philadelphia International Airport

This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.


General Information

The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153


Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.

Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf

Main airport website: http://www.phl.org

Link to contact phone numbers and email addresses for paging, parking, airport police, etc.

Check-In Times
Last confirmed 26 June 2017 (Click for link to source)

The following are recommended by AA:
  • For flights within the United States: 45 minutes before scheduled departure
  • For all other flights: At least 60 minutes before scheduled departure


Terminals

At PHL, AA operates from five terminals:
  • A-West for Gates A14 to A26
  • A-East for Gates A2 to A13
  • B for Gates B1 to B16
  • C for Gates C16 to C30
  • F for Gates F1 to F39

It is a good idea to verify which gate your flight is operating from before arriving. Generally you can assume the following:
  • Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
  • B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
  • F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
  • oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
  • AerLingus check-in and gate is in A-East.
  • Alaska Airlines (and Virgin America) use terminal D.

Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)

Ticket Counters are staffed daily:
  • Terminal A-West: 4:30 AM - 9:00 PM
  • Terminal A-East: 3:30 AM - 8:30 PM
  • Terminals B and C: 3:30 AM - 9:00 PM
  • Terminal F: 4:00 AM - 10:30 PM

Kiosks are provided in the connector bridges between the parking garages and TSA Checkpoints at A-East, B, C, and F. There are also kiosks available by most AA gates. Mobile boarding passes for AA are accepted at all checkpoints.

Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.

Security at PHL
Last confirmed 7 October 2017 (Click for link to source)

TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.

PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
  • Terminal A West: 5:15 am - 9:25 pm
  • Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
  • Terminal B: Open 24 hours
  • Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
  • Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
  • Terminal F: 4:15 am - 8:55 pm


Notes: International Arrivals following the connecting flights path will be directed to the A-East Checkpoint. If you have PreCheck, you may need to exit that queue and proceed to the far left, as you face the checkpoint, for TSA PreCheck access. Generally, if a checkpoint does not have full PreCheck available, you will get PreCheck Light, meaning you will have to remove liquids and laptops from your bag but will be able to pass through the metal detectors with shoes on as in a PreCheck checkpoint.

In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.

How to Change Terminals

Shuttle: AA offers the following shuttle routes:
  • Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
  • Gate C16 (located between Terminal C and Terminal D) to Gate F10
  • Gate F10 (located in the Terminal F Food Hub) to Gate A1
  • Gate F10 (located in the Terminal F Food Hub) to Gate C16


Note: The shuttles at A1 and C16 only serve Terminal F. It is not necessary to reclear TSA when using shuttles.

Walking
  • Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
  • Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
  • Landside: It is also possible to use the Economy Parking Shuttle between terminals


ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.

Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.

Parking at PHL

On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.

NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.

For off-airport parking lot information,
see this thread...

Where to eat and drink in the airport

There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.

Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.

See this link for the current directory.

Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)

Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)

Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 4:00 am - 9:30 pm

Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Open Daily 5:00 am - 9:30 pm

Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:00 am - 9:30 pm

Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 5:00 am - 9:30 pm


Future Flagship Lounge: scheduled to be built in terminal A-West. No concrete start date has been announced, but speculation is the entire A-West club will close for reconstruction. As of 4/24/2018, construction has not yet started.

British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:00 pm to 6:00 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.


American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.

The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.

Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.


Wireless in PHL

Airport Wifi was recently upgraded and is free for all passengers.

Where can I smoke at the airport?

Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.

Do I have time to go into Philadelphia?
If your layover is more than three hours (and Im sure this is debatable), you may have time for a quick trip into the city.

Ground Transportation/How to Visit Philadelphia

The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.

It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
  • Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
  • SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, Penn Medicine (formerly University City) and three Center City stops. This train runs every half-hour (currently every hour on weekends due to pandemic related service reductions) and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations. If you are traveling to one of the three Center City stops, be sure to hold on to your ticket as you now need it to exit through the kiosks at those stations.
  • SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
  • Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
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Old Mar 8, 14, 11:13 pm
  #46  
 
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
They dumped the oft-broken old machines, and have a project under way now to go with a new fare/ticketing system involving a lot more modern electronic tickets and passes and the like. For now, though, it's cash only. SEPTA will join the current century sometime in the next few years.
phlwookie is offline  
Old Mar 8, 14, 11:25 pm
  #47  
 
Join Date: May 2010
Location: PHL
Programs: AA EXP, UA *S, Hilton Diamond, Marriott Titanium, Hyatt Exp, IHG Plat, National EE, Sixt Plat
Posts: 642
Originally Posted by phlwookie View Post
SEPTA will join the current century sometime in the next few years.
Let me fix that for you...

SEPTA will join the last century sometime in the next few decades.
sjpmurph01 is offline  
Old Mar 12, 14, 6:09 pm
  #48  
 
Join Date: Mar 2014
Posts: 2
Scoured the thread and am pretty sure I have an idea but wanted to double-check with the experienced travelers as this will be my 1st International Flight:

Traveling PIT -> PHL -> SXM in June. Land in Philly at 8:43AM at what I'm assuming will be Terminal C. Depart for SXM at 9:35AM at what I'm assuming will be A-West. 52 minutes. I have gathered that it takes roughly 10-15 minutes to walk from C to A-West. Thoughts on if I'll be ok? Is that tight? Do International flights close gates earlier than domestic? There is at least one later PHL > SXM flight for a worst-case scenario..

Thanks for the help!
Nailershockey is offline  
Old Mar 12, 14, 7:34 pm
  #49  
 
Join Date: Mar 2013
Location: SEA
Posts: 3,725
Originally Posted by Nailershockey View Post
Scoured the thread and am pretty sure I have an idea but wanted to double-check with the experienced travelers as this will be my 1st International Flight:

Traveling PIT -> PHL -> SXM in June. Land in Philly at 8:43AM at what I'm assuming will be Terminal C. Depart for SXM at 9:35AM at what I'm assuming will be A-West. 52 minutes. I have gathered that it takes roughly 10-15 minutes to walk from C to A-West. Thoughts on if I'll be ok? Is that tight? Do International flights close gates earlier than domestic? There is at least one later PHL > SXM flight for a worst-case scenario..

Thanks for the help!
What aircraft is flying you PIT-PHL? Is it a CRJ, E70/75 or something else? I'm just trying to figure out if you'll land in B/C or in F.
PWMTrav is online now  
Old Mar 12, 14, 10:22 pm
  #50  
 
Join Date: Mar 2007
Location: PIT
Posts: 759
Originally Posted by PWMTrav View Post
What aircraft is flying you PIT-PHL? Is it a CRJ, E70/75 or something else? I'm just trying to figure out if you'll land in B/C or in F.
It should be an A321 continuing on to TPA and usually lands at PHL "B".
perseus11 is offline  
Old Mar 15, 14, 12:41 pm
  #51  
 
Join Date: Jul 2001
Posts: 3,861
My 80-year-old mother is booked BOS-PHL-FCO; the time at PHL is 5.14-6.25 p.m. This is on a friend's AA miles. Within a day of ticketing, I urged her to see if she could get a longer connection; what she got was a promise of wheelchair assistance. My main worry would be about a delay on the inbound. Is there some hope that they'll hold the flight for a wheelchair pax? If she's at BOS in time for one of the earlier hourly flights to PHL, to get on it does it call for the international MoveUp fee? The friend is arriving on another flight to FCO around the same time, then planning to rent a car to get away from Rome, and they'll be in Italy for less than a week, so a major problem if she doesn't make that flight.

This will be just after the alliance change. If she knows in BOS that she'll miss the connection, I see BA via LHR, which she would very much dislike. I don't see much of anything to make the trip that night if she missed the connection at PHL.
rove312 is offline  
Old Mar 16, 14, 9:07 am
  #52  
 
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
Originally Posted by rove312 View Post
My 80-year-old mother is booked BOS-PHL-FCO; the time at PHL is 5.14-6.25 p.m. This is on a friend's AA miles. Within a day of ticketing, I urged her to see if she could get a longer connection; what she got was a promise of wheelchair assistance.
I suspect you want to ask for an electric cart, not wheelchair assist (unless she really does need a wheelchair); wheelchair assist would mean she stays on the aircraft until all the more mobile passengers are off and they'll bring a wheelchair to her. If she does need a wheelchair, she needs a different flight BOS-PHL and I'd be pressuring AA to find an earlier flight for the award ticket using the disability as the reason if they want to charge fees. The BOS-PHL flight will probably arrive at terminal B or C, and assuming no delays 71 minutes is fine to get from B/C to A where the international flight leave from for a person without mobility concerns, but if she does need a wheelchair she'll be last off the flight into PHL and they'll want her to be one of the first on to the PHL-FCO aircraft. And international flight start boarding early.

I don't see them holding a flight for a single passenger, wheelchair or not.
fordan is offline  
Old Mar 16, 14, 12:42 pm
  #53  
 
Join Date: Jul 2001
Posts: 3,861
Yes, I guess it will be an electric cart. Any more thoughts about asking at BOS to get on an earlier flight?
rove312 is offline  
Old Mar 16, 14, 12:59 pm
  #54  
 
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,512
An earlier BOS flight would be better but not absolutely necessary. I would also judge the character of the day on the day of travel. Clear sunny day vs. dark stormy weather would make me more apt to not worry about the connection. But as we all know, anything can delay a plane.
apeortdz is offline  
Old Mar 16, 14, 6:06 pm
  #55  
 
Join Date: Mar 2014
Posts: 2
Originally Posted by perseus11 View Post
It should be an A321 continuing on to TPA and usually lands at PHL "B".
It is an A320.

Edit: Times have changed on the flight now. Layover is up to 1:02 rather than 0:52. Not quite as worried now.
Nailershockey is offline  
Old Mar 25, 14, 8:11 am
  #56  
 
Join Date: Feb 2008
Posts: 1,566
PHL Airport Lounge

I have a club membership but I am flying Southwest Airlines out of PHL.

Is it possible to freely move between the terminals at PHL Airport? In other words, can I physically reach the US Airways Club even though I am flying Southwest?

Thanks.
bmw303 is offline  
Old Mar 25, 14, 8:53 am
  #57  
 
Join Date: Dec 2011
Location: PHL / SFO
Programs: free agent
Posts: 771
This will likely get merged to the PHL airport thread, but the answer to your q is yes - you can walk airside between all terminals at PHL, except F.

Your Southwest flight will be out of terminal E, so your closest club is going to be B/C which is a bit of a hike, but I've done club>>E gate in about 10-15 mins walking at a fair pace. Alternatively, if it's in the next few days, you could use the UA club in D.
AlphaTango is offline  
Old Mar 30, 14, 6:29 pm
  #58  
 
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
I noticed a little hidden gem at the C Security checkpoint: A "Preferred" lane feeding the Pre-check checkpoint!

If you take what appears to be the "regular" Preferred lane - sort of between "regular security" and the Pre-check lane, you just keep going straight (stay left of the concrete wall) and you end up at the Pre-check ID station. Going right at the junction sends you to regular security (to the right of the concrete wall).

I noticed this as I stood in the Pre-check line for normals last week and lost 2 extra minutes from my life I'll never get back. It's hard to spot the difference and I have no idea how long that's been the setup.
pa3lsvt is offline  
Old Apr 5, 14, 3:33 pm
  #59  
 
Join Date: Apr 2012
Programs: AA EXP | US PLT | Marriott PLT Premier | IHG PLT
Posts: 168
"and lost 2 extra minutes from my life I'll never get back." lol 1st world problems
joejoe666 is offline  
Old Apr 6, 14, 1:35 pm
  #60  
 
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Originally Posted by pa3lsvt View Post
I noticed a little hidden gem at the C Security checkpoint: A "Preferred" lane feeding the Pre-check checkpoint!

If you take what appears to be the "regular" Preferred lane - sort of between "regular security" and the Pre-check lane, you just keep going straight (stay left of the concrete wall) and you end up at the Pre-check ID station. Going right at the junction sends you to regular security (to the right of the concrete wall).

I noticed this as I stood in the Pre-check line for normals last week and lost 2 extra minutes from my life I'll never get back. It's hard to spot the difference and I have no idea how long that's been the setup.
I took at look at that when using the C Pre line last week. It was being used only to send folks ineligible for Pre back to the regular lines. It had a "do not enter" symbol on the entry gate. This is line with what I've seen there before - are you saying they were letting people in there? Normally, the Pre area to the left of the concrete pillar has three lines: crew only on the left feeding a metal detector, Pre in the middle feeding a separate metal detector, and this lane we're talking about to the right.
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