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AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

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Old Oct 10, 2013, 9:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Please edit or add information to this wiki as necessary.

AA in PHL

Link to downloadable PDF PHL airport map

Philadelphia International Airport

This is a snapshot of post 1 of this thread, and has been revised over time. Feel free to add/modify what is here as needed. This thread originated in the legacy US Airways Dividend Miles forum. Link to older archived posts.


General Information
The airport is located at:
8000 Essington Ave
Philadelphia, PA 19153

Note: The baggage claim for terminal F has relocated to its own building on the arrivals roadway.

Passenger Information Guide: https://www.phl.org/Documents/Passen.../InfoGuide.pdf

Main airport website: http://www.phl.org

Link to contact phone numbers and email addresses for paging, parking, airport police, etc.


Check-In Times
Last confirmed 26 June 2017 (Click for link to source)

The following are recommended by AA:
  • For flights within the United States: 45 minutes before scheduled departure
  • For all other flights: At least 60 minutes before scheduled departure

Terminals
At PHL, AA operates from five terminals:
  • A-West for Gates A14 to A26
  • A-East for Gates A2 to A13
  • B for Gates B1 to B16
  • C for Gates C16 to C30
  • F for Gates F1 to F39
It is a good idea to verify which gate your flight is operating from before arriving. Generally you can assume the following:
  • Most flights in A-West and A-East are transatlantic (TATL) but there will be mainline domestic arrivals/departures and Republic regional flights, especially throughout the morning and early afternoon. If your flight is on an A330 or B767, it will almost certainly be at these gates.
  • B and C are mainline domestic, Caribbean, and Canadian flights and also include E-170/E175 and E190 flights. Before the merger, international flights served by B757s would depart from either concourse.
  • F is for regional flights (RJs with 50 seats or fewer as well as CRJ-700 and -900s and turboprops operate out of F) both domestic and Canadian.
  • oneworld partners (British Airways and Qatar) check-in and gates are in A-West.
  • AerLingus check-in and gate is in A-East.
  • Alaska Airlines (and Virgin America) use terminal D.

Ticket Counter Locations, Hours, and Kiosks
Last confirmed 15 January 2018 (Click for link to source)

Ticket Counters are staffed daily:
  • Terminal A-West: 4:30 AM - 9:00 PM
  • Terminal A-East: 3:30 AM - 8:30 PM
  • Terminals B and C: 3:30 AM - 9:00 PM
  • Terminal F: 4:00 AM - 10:30 PM
Kiosks are provided in the connector bridges between the parking garages and TSA Checkpoints at A-East, B, C, and F. There are also kiosks available by most AA gates. Mobile boarding passes for AA are accepted at all checkpoints.

Note: It is possible to use any AA ticket counter to check in and drop baggage, regardless of your flight's departure terminal.


Security at PHL
Last confirmed 7 October 2017 (Click for link to source)

TSA staffs checkpoints at all PHL terminals. All gates are connected airside, so it may be faster to use a checkpoint that is not associated with your gates.

PreCheck is only available at Terminal A-East, C, and D/E checkpoints.
  • Terminal A West: 5:15 am - 9:25 pm
  • Terminal A East: 3:30 am - 8:25 pm (PreCheck 3:30 am - 8:00 pm)
  • Terminal B: Open 24 hours
  • Terminal C: 4:15 am - 8:15 pm PreCheck ONLY
  • Terminal D/E: 3:45 am - 9:25 pm (PreCheck 3:45 am - 8:00 pm)
  • Terminal F: 4:15 am - 8:55 pm
Notes: International Arrivals following the connecting flights path will be directed to the A-East Checkpoint. If you have PreCheck, you may need to exit that queue and proceed to the far left, as you face the checkpoint, for TSA PreCheck access. Generally, if a checkpoint does not have full PreCheck available, you will get PreCheck Light, meaning you will have to remove liquids and laptops from your bag but will be able to pass through the metal detectors with shoes on as in a PreCheck checkpoint.

In the evening and overnight (observed after 11 PM), not all exits may be available. Looks for the visual paging displays (located by most Flight Info Displays and throughout the terminals) for exit closing announcements! Exit B is always open.


How to Change Terminals
Shuttle: AA offers the following shuttle routes:
  • Gate A1 (located between Terminal A-East and Terminal B) to Gate F10
  • Gate C16 (located between Terminal C and Terminal D) to Gate F10
  • Gate F10 (located in the Terminal F Food Hub) to Gate A1
  • Gate F10 (located in the Terminal F Food Hub) to Gate C16
Note: The shuttles at A1 and C16 only serve Terminal F. It is not necessary to reclear TSA when using shuttles.

Walking
  • Airside: It is possible to walk between all gates in all terminals. There are some moving walkways. "Normal" able-bodied adults can walk between almost any two gates in A, B, or C in about 15 minutes or less and between any two gates in F in about 5 minutes. Walking from F to A/B/C is longer; the distance from the furthest reaches of A-West to F is more than a mile.
  • Landside: You must leave the parking garages/ticketing halls to move between terminals before security. An option is to use the SEPTA rail platforms to move between terminals, which are accessible on the walkways to each terminal from the garages, about half-way between TSA and baggage claim.
  • Landside: It is also possible to use the Economy Parking Shuttle between terminals

ATMs
Bank of America provides 17 ATMs at the airport. A current list may be found here.


Prepaid SIM cards
You can buy prepaid SIM cards in the Airport Wireless stores. Those are airside. Not sure what is available landside as the only "retail" store is a newsstand in the International Arrivals hall.


Parking at PHL
On-site parking is managed by the Philadelphia Parking Authority (PPA).
Link to current rates.
Estimated parking availability in the garages is available from the Airport's homepage, www.phl.org.

NEW in June 2017: AAdvantage Aviator Cardholders (Barclay's) now have access to reserved parking. See this link for more info.

For off-airport parking lot information,
see this thread...


Where to eat and drink in the airport
There are all manner of restaurants in PHL, from wine bar to bistro to Asian to fast food. In addition to the establishments in each terminal, there is a food court between terminals B and C.

Food options vary throughout the airport, but there is a wide selection. Many open as early as 5:00 am, most are closed by 11:00pm. Due to renovations, there is no longer a 24/7 restaurant behind security. Philadelphia's beverage tax must be collected in city limits, which comprises of everything except Terminal A-West. Pepsi appears to be the preferred soda vendor throughout most of the airport, including Chick-Fil-A and Smashburger in the B/C food court. Coke products are still sold in some parts of the airport, but it may take some searching.

See this link for the current directory.

Terminal B was renovated in 2017-2018 to add iPads to most seats in the gate areas to allow ordering at the gate. A similar arrangement is used in some portions of Terminal F. (link to FT thread)


Admirals Clubs and Other Lounges
Last confirmed 15 January 2018 (Click for link to source)

Admirals Club: Terminal A-East, Lower Level, between gates A4 and A6A.
Open Daily 6:30 am - 10:30 pm

Admirals Club: Terminal A-West, Mezzanine Level, between gates A15 and A16.
Currently closed for renovation. Expected to be rebranded as a Flagship Lounge

Admirals Club: Terminals B and C, Third Floor over Food Court
Open Daily 4:30 am - 10:30 pm

Admirals Club: Terminal F, Upper Level Food Court in the Central Hub
Open Daily 6:30 am - 8:30 pm

British Airways Galleries Club Lounge / First Lounge:Terminal A-West, Gate Level by A14.
Open Daily 3:15 pm to 8:20 pm
Also serves Qatar Airways customers daily from 6:30 am to 10:30 am.
Note: This lounge has been known to disallow non BA passengers, regardless of OW entry rules.

American Express Centurion Lounge: Terminal A-West, Second Level by A14 (Over the BA Club).
Open daily 5:00 am to 9:00 pm.
This is currently the only premium lounge at PHL with a shower facility. Shower is back in operation as of 25 May 2018.

The USO lounge is now (late April 2018) located in Terminal E. Showers are said to be available in this lounge as well.

Minute Suites is available airside in the A-East/B connector, and is a Priority Pass lounge. There are no showers.
First 30 minutes free for use by nursing mothers.
Open daily 24 hours.


Wireless in PHL
Airport Wifi was recently upgraded and is free for all passengers.


Where can I smoke at the airport?
Only in designated smoking areas on the pick up roadways outside baggage claim. There is no smoking airside at the airport.


Do I have time to go into Philadelphia?
If your layover is more than three hours (and I’m sure this is debatable), you may have time for a quick trip into the city.


Ground Transportation and How to Visit Philadelphia
The zones mentioned below refer to areas on either side of the baggage claims for each terminal. If you have hired a private car, or meeting with group transportation, it is common they will be waiting at the bottom of the escalators from your terminal. Zones 1-4 are typically on the Arrivals Roadway, Zones 5 through 8 are on the Commercial Roadway, adjacent to the railroad tracks.

It is against airport rules for any driver to solicit you from inside the terminal, but this is difficult to enforce.
  • Rental Cars: Both On- and Off-Airport agencies use company shuttle busses to their respective lots. Pickup is outside baggage claim, Zone 2.
  • SEPTA Regional Rail's Airport Line travels between each of the PHL terminals, Penn Medicine (formerly University City) and three Center City stops. This train runs every half-hour (currently every hour on weekends due to pandemic related service reductions) and takes about 20 minutes to get to 30th Street Station. Train fare is $6.50 from Quick Trip machines at the airport stations or Ticket offices at Center City stations (cash or credit/debit card) or $8 cash only (change is available) on board to Center City. Fare is $8.50 from machines or ticket offices or $9 cash on board to all other Regional Rail stations. If you are traveling to one of the three Center City stops, be sure to hold on to your ticket as you now need it to exit through the kiosks at those stations.
  • SEPTA Bus: Two city buses also serve the airport ($2.25 cash fare; exact change only). Bus berths are at Zone 1.
  • Center City Taxi: Accessed at Zone 5. A base flat-rate $28.50 + up to $3 in passenger charges (based on number of passengers 12+) is in effect for all fares to and from the airport and the Center City area. This area encompasses: Fairmount Ave (North), South Street (South) Delaware River (East) and University City/ 38th Street (West).All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Metered Taxi: Metered rates are in effect for all destinations not in the Center City zone. Tolls and other surcharges may apply. All cabs are supposed to accept Credit Cards, verify with your driver at the start of the trip.
  • Uber and Lyft both operate at the airport, follow their directions provided to request a ride.
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AA Guide: PHL / Philadelphia International Airport - MCT, Connection, MCT, etc.

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Old Jul 20, 2014, 11:31 pm
  #151  
 
Join Date: Dec 2010
Location: PHL
Programs: AA EXP
Posts: 124
Thanks. Good info. But i guess the question is....which one is best?

I qualify for all with a BA J ticket/CP/Emerald. (Or do I? I'm ticketed on BA but its a codeshare with US...).

I've only been to the Us Club there and its...serviceable...

Might as well go BA for something different.
dubstyle311 is offline  
Old Jul 21, 2014, 6:31 am
  #152  
 
Join Date: Dec 2003
Location: PHL
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Posts: 3,290
I'd go for the BA lounge. It's fine, with better food options, and now less crowded now that it's no longer shared as an Admiral's Club. If for some reason you're not a fan you can always run up to the huge US Club above A15 which is very nearby.
phlwookie is offline  
Old Jul 23, 2014, 7:28 am
  #153  
 
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MCT in PHL w/ Kids

I'm flying EWR-PHL-AUA with a connection time of 1 hr in PHL. I see the EWR-PHL plane usually arrives in the F concourse the PHL-AUA plane leave from A-West. We have two kids (6 & 3) with us. Any issues you think? We are on the first flight in the AM from EWR (6am). If it helps at all we are flying in first PHL-AUA.

Last edited by rpk113; Jul 23, 2014 at 7:36 am
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Old Jul 23, 2014, 8:22 am
  #154  
 
Join Date: Mar 2010
Location: PHL
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Posts: 2,662
Originally Posted by rpk113
I'm flying EWR-PHL-AUA with a connection time of 1 hr in PHL. I see the EWR-PHL plane usually arrives in the F concourse the PHL-AUA plane leave from A-West. We have two kids (6 & 3) with us. Any issues you think? We are on the first flight in the AM from EWR (6am). If it helps at all we are flying in first PHL-AUA.
Doable but definitely risky.
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Old Jul 23, 2014, 5:10 pm
  #155  
 
Join Date: Apr 2005
Location: Boston Suburbrs
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Originally Posted by rpk113
I'm flying EWR-PHL-AUA with a connection time of 1 hr in PHL. I see the EWR-PHL plane usually arrives in the F concourse the PHL-AUA plane leave from A-West. We have two kids (6 & 3) with us. Any issues you think? We are on the first flight in the AM from EWR (6am). If it helps at all we are flying in first PHL-AUA.
The gate check bags will kill you. If you can just deplane and run for the shuttle you have a chance, but its risky. If you plan to bring a rollaboard suitcase, realize the CRJs and smaller aircraft dont take them onboard and the extra 10 minutes to wait for your gate check bag does you in.
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Old Jul 24, 2014, 5:28 am
  #156  
 
Join Date: Mar 2006
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We're on a DH8 going down.. but no gate checking.
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Old Jul 24, 2014, 5:48 am
  #157  
 
Join Date: May 2010
Location: PHL
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Posts: 648
Originally Posted by rpk113
We're on a DH8 going down.. but no gate checking.
Yes, pretty sure EWR-PHL is always on a Piedmont DH8. Without having to gate check you should be just fine. Just head to the shuttle bus in the 'hub' of Terminal F and take the bus that goes to Terminal A. The ride shouldn't be more than 5 minutes unless you have to wait for planes to taxi (and the kids will probably enjoy the view).
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Old Jul 24, 2014, 7:47 am
  #158  
 
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Originally Posted by sjpmurph01
Yes, pretty sure EWR-PHL is always on a Piedmont DH8. Without having to gate check you should be just fine. Just head to the shuttle bus in the 'hub' of Terminal F and take the bus that goes to Terminal A. The ride shouldn't be more than 5 minutes unless you have to wait for planes to taxi (and the kids will probably enjoy the view).
Thats what I'm figuring.. I've had less time to get between terminals at JFK and made it.. Thanks all for the input.. now lets just hope it doesn't snow..
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Old Jul 24, 2014, 12:12 pm
  #159  
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Originally Posted by sjpmurph01
Yes, pretty sure EWR-PHL is always on a Piedmont DH8.
I believe there are CRJ-200s mixed onto this route now.
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Old Jul 25, 2014, 2:16 pm
  #160  
 
Join Date: Jul 2014
Posts: 20
Is there much in the way of security checkpoints between terminal A west/east and B/C? Really want to get off plane and to the right gate for connecting flight ASAP. (this is assuming the first flight is delayed which, apparently it is 45% of the time!)

Coming international but clearing immigration in Dublin and bag will probably go all the way through. Will I still need to go to customs when the flight from Dublin arrives and before I connect? I know I sound like a right idiot, but what's the difference between customs and immigration? On the Dublin airport website, it claims that the US preclearance includes customs, immigration and agricultural inspections all in one procedure...so I'm not sure if that means I'm off the hook when landing in PHL regarding having to queue at customs.

Last edited by Isabel Hughes; Jul 25, 2014 at 2:50 pm
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Old Jul 25, 2014, 3:37 pm
  #161  
 
Join Date: Dec 2003
Location: PHL
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Originally Posted by Isabel Hughes
Is there much in the way of security checkpoints between terminal A west/east and B/C? Really want to get off plane and to the right gate for connecting flight ASAP. (this is assuming the first flight is delayed which, apparently it is 45% of the time!)

Coming international but clearing immigration in Dublin and bag will probably go all the way through. Will I still need to go to customs when the flight from Dublin arrives and before I connect? I know I sound like a right idiot, but what's the difference between customs and immigration? On the Dublin airport website, it claims that the US preclearance includes customs, immigration and agricultural inspections all in one procedure...so I'm not sure if that means I'm off the hook when landing in PHL regarding having to queue at customs.
Been a while since I precleared in Ireland on returning to the US, but for other countries with preclearance, such as Bermuda which I flew a few weeks ago, your arrival is no different than any other domestic flight. Someone will correct me if this is different for the PHL arrivals from Dublin and Shannon.

Once behind security at PHL, you can walk freely between Terminals A (East and West) and E. If going to F, you need to take a bus from A1 or C16 to avoid reclearing security - that is the only "isolated" terminal behind security.

Immigration is where the entry of your person is either permitted or denied on the basis of your citizenship, the validity of your passport, any applicable visas, etc. and to ensure your destination country doesn't want to block your entry due to security or political reasons. Airlines validate that you have the right paperwork on checkin to minimize the risk that you get refused entry as they need to foot that bill.

Customs is where the destination country checks to ensure you're not bringing unwanted items into the country (e.g., fruits with insects that could destroy local crops) and if you're bringing taxable items in, to apply that "duty" (hence the term "duty free" of some stores in international terminals). Note that just because you can bring in some of an item duty-free doesn't mean you can bring in an infinite amount - a US citizen returning home with 25 bottles of French wine for example should expect to pay a duty on most of them. What that is depends on what it is and how much you're bringing, but this is usually easily found on the Internet so you can prepare for it or adjust what and how much you bring. This is enforced by a self-declaration form given to a customs officer, and random inspections of luggage to ensure the form was filled out correctly.

Hope this helps.
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Old Jul 25, 2014, 4:02 pm
  #162  
 
Join Date: Jul 2014
Posts: 20
Originally Posted by phlwookie
Been a while since I precleared in Ireland on returning to the US, but for other countries with preclearance, such as Bermuda which I flew a few weeks ago, your arrival is no different than any other domestic flight. Someone will correct me if this is different for the PHL arrivals from Dublin and Shannon.

Once behind security at PHL, you can walk freely between Terminals A (East and West) and E. If going to F, you need to take a bus from A1 or C16 to avoid reclearing security - that is the only "isolated" terminal behind security.

Immigration is where the entry of your person is either permitted or denied on the basis of your citizenship, the validity of your passport, any applicable visas, etc. and to ensure your destination country doesn't want to block your entry due to security or political reasons. Airlines validate that you have the right paperwork on checkin to minimize the risk that you get refused entry as they need to foot that bill.

Customs is where the destination country checks to ensure you're not bringing unwanted items into the country (e.g., fruits with insects that could destroy local crops) and if you're bringing taxable items in, to apply that "duty" (hence the term "duty free" of some stores in international terminals). Note that just because you can bring in some of an item duty-free doesn't mean you can bring in an infinite amount - a US citizen returning home with 25 bottles of French wine for example should expect to pay a duty on most of them. What that is depends on what it is and how much you're bringing, but this is usually easily found on the Internet so you can prepare for it or adjust what and how much you bring. This is enforced by a self-declaration form given to a customs officer, and random inspections of luggage to ensure the form was filled out correctly.

Hope this helps.
Ah, ok. Thanks a lot for that

When you say 'Once behind security' ... do you mean there won't be any TSA checkpoints that I'll have to go through in getting from A (west/east) to C airside? I remember when I flew to New York via Atlanta a few years ago, we were able to just walk straight to our connecting flight gate when we got off the international flight; we had already precleared in Dublin and the bags had been checked all the way through. But when I flew to Jacksonville via Chicago more recently, we did have to go through a security checkpoint between terminals.
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Old Jul 25, 2014, 4:49 pm
  #163  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
A US guide to PHL (The Philadelphia airport)

The only security checkpoint between terminals in PHL is for terminal F. And that checkpoint can be avoided by using the shuttle bus to stay within the secure zone.

Arriving at A and departing from B/C will not encounter security (assuming you have cleared customs and immigration).
Segments is offline  
Old Jul 26, 2014, 4:05 am
  #164  
 
Join Date: Jul 2014
Posts: 20
Originally Posted by Segments
The only security checkpoint between terminals in PHL is for terminal F. And that checkpoint can be avoided by using the shuttle bus to stay within the secure zone.

Arriving at A and departing from B/C will not encounter security (assuming you have cleared customs and immigration).
Fantastic!

I think seeing this threw me off:



Plus a lot of reviews I've read where people complain about missing their connecting flights because of long TSA security lines. But I'm assuming those people had to re-check their bags and that's why they had to go through security again.
Isabel Hughes is offline  
Old Jul 26, 2014, 10:39 am
  #165  
 
Join Date: Apr 2005
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Originally Posted by Isabel Hughes
Fantastic!

I think seeing this threw me off:



Plus a lot of reviews I've read where people complain about missing their connecting flights because of long TSA security lines. But I'm assuming those people had to re-check their bags and that's why they had to go through security again.
If you preclear in Dublin then there is no security nor rechecking bags in Philly. you arrive just as if you flew in from Newark. All terminals are connected airside. You can walk between all of then except F-- that requires a shuttle. There are a few US bound flights that do NOT have preclearance in Dublin (at least there used to be a few) so for THOSE flights, you arrive as an international arrival to the US, clear passport control and customs, and in that case you must reclear security. I forget which cities those were.
ludocdoc is offline  


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