Oct 28, 2012, 8:27 pm
Last edit by: Microwave
Moderator Wikipost
For AA's announcement of their new One-Way Flex Awards, see: http://www.aa.com/i18n/amrcorp/newsr...FlexAwards.jsp
For AA's FAQ on the new One-Way Flex Awards, including the new stopover rule, see: http://www.aa.com/aa/i18nForward.do?...award_faqs.jsp
Note that free stopovers have been eliminated as of 8 April 2014, so that portion of this discussion is no longer current.
/AA Moderator Team
For AA's announcement of their new One-Way Flex Awards, see: http://www.aa.com/i18n/amrcorp/newsr...FlexAwards.jsp
For AA's FAQ on the new One-Way Flex Awards, including the new stopover rule, see: http://www.aa.com/aa/i18nForward.do?...award_faqs.jsp
Q: Do one-way awards include any stopovers?
A: Awards between North America and Europe, India, Asia, and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers.
A: Awards between North America and Europe, India, Asia, and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers.
/AA Moderator Team
New One-Way Flex Award / Awards, <NO> Stopover Rule, and Booking Engine (May 9, 2009)
Aug 28, 2013, 10:50 am
#902
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
I'm hoping someone can help me with this issue.
I want to take advantage of the free stopover in the gateways city (LAX) with the following
JFK-LAX (stopover)-HKG- KUL, with JFK-LAX in AA F, and LAX-HKG-KUL in CX F. They are claiming it's two awards since CX doesn't have a valid routing through LAX.
I already hold JFK-LAX-HKG-SIN and was trying to just change the last leg. The system kept trying to charge me (via the Exp Desk agent) two awards. They went to the fare desk to override it. But they wouldn't do it for this change.
They are claiming that CX must not only publish a fare between JFK and KUL, they must publish a fare with the full routing through LAX. I thought only origin and destination needs to be published.
Is their information correct?
Could it violate the maximum permitted mileage?
Thanks in advance.
I want to take advantage of the free stopover in the gateways city (LAX) with the following
JFK-LAX (stopover)-HKG- KUL, with JFK-LAX in AA F, and LAX-HKG-KUL in CX F. They are claiming it's two awards since CX doesn't have a valid routing through LAX.
I already hold JFK-LAX-HKG-SIN and was trying to just change the last leg. The system kept trying to charge me (via the Exp Desk agent) two awards. They went to the fare desk to override it. But they wouldn't do it for this change.
They are claiming that CX must not only publish a fare between JFK and KUL, they must publish a fare with the full routing through LAX. I thought only origin and destination needs to be published.
Is their information correct?
Could it violate the maximum permitted mileage?
Thanks in advance.
/VIA THE PACIFIC/
1. NYC-HKG-KA/CX-KUL
2. NYC-CX-YVR-HKG-KA/CX-KUL
1. NYC-HKG-KA/CX-KUL
2. NYC-CX-YVR-HKG-KA/CX-KUL
Actually it looks like the higher class fares are MPM. I would push it.
/VIA THE PACIFIC/ MPM 11460
MILEAGE SYSTEM APPLIES BETWEEN ORIGIN AND DESTINATION
MILEAGE SYSTEM APPLIES ORIGIN TO DESTINATION
MILEAGE SYSTEM APPLIES BETWEEN ORIGIN AND DESTINATION
MILEAGE SYSTEM APPLIES ORIGIN TO DESTINATION
Aug 28, 2013, 11:09 am
#903
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,305
Thanks Skunker and Austinrunner.
Skunker, can you be a little more specific wrt fares being MPM or not MPM? I know about the MPM rule, but didn't think it was fare specific?
Also, if you could tell me specifically which fares are MPM (or at least one F class for CX that is MPM), that would be helpful.
Thanks in advance!
PS Also, does CX publish a routing through LAX for JFK - SIN?
Skunker, can you be a little more specific wrt fares being MPM or not MPM? I know about the MPM rule, but didn't think it was fare specific?
Also, if you could tell me specifically which fares are MPM (or at least one F class for CX that is MPM), that would be helpful.
Thanks in advance!
PS Also, does CX publish a routing through LAX for JFK - SIN?
Last edited by beachfan; Aug 28, 2013 at 11:50 am
Aug 28, 2013, 12:17 pm
#904
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
Thanks Skunker and Austinrunner.
Skunker, can you be a little more specific wrt fares being MPM or not MPM? I know about the MPM rule, but didn't think it was fare specific?
Also, if you could tell me specifically which fares are MPM (or at least one F class for CX that is MPM), that would be helpful.
Thanks in advance!
PS Also, does CX publish a routing through LAX for JFK - SIN?
Skunker, can you be a little more specific wrt fares being MPM or not MPM? I know about the MPM rule, but didn't think it was fare specific?
Also, if you could tell me specifically which fares are MPM (or at least one F class for CX that is MPM), that would be helpful.
Thanks in advance!
PS Also, does CX publish a routing through LAX for JFK - SIN?
Code:
VLSPCLO CX V One-Way 630.00(USD)
LLSPCLO CX L One-Way 720.00(USD)
MLSPCLO CX M One-Way 810.00(USD)
KLSPCLO CX K One-Way 930.00(USD)
HLSPCLO CX H One-Way 1050.00(USD)
ELSPCLO CX E One-Way 1140.00(USD)
RLSPCLO CX R One-Way 1380.00(USD)
BLSPCLO CX B One-Way 1464.00(USD)
Y CX Y One-Way 3673.00(USD)
W CX W One-Way 4279.00(USD)
IWSPCLOW CX I One-Way 4590.00(USD)
DWNYC CX D One-Way 6056.00(USD)
C CX C One-Way 8012.00(USD)
J CX J One-Way 10995.00(USD)
F CX F One-Way 15564.00(USD)
/VIA THE PACIFIC/
1. NYC-CX-YVR-HKG-CX/KA-BKK-CX/KA-SIN
2. NYC-CX-YVR-HKG-CX/KA-SIN
3. NYC-HKG-CX/KA-BKK-CX/KA-SIN
4. NYC-HKG-CX/KA-SIN
1. NYC-CX-YVR-HKG-CX/KA-BKK-CX/KA-SIN
2. NYC-CX-YVR-HKG-CX/KA-SIN
3. NYC-HKG-CX/KA-BKK-CX/KA-SIN
4. NYC-HKG-CX/KA-SIN
Aug 28, 2013, 12:22 pm
#905
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,305
Super!
Thanks Skunker, you were correct and I got what I wanted.
Thanks Skunker, you were correct and I got what I wanted.
Last edited by beachfan; Sep 1, 2013 at 10:57 am
Sep 3, 2013, 4:34 am
#906
Join Date: Mar 2010
Location: NZ & UK
Posts: 65
Redemption Rules
Hi experts
I can't find the place on the AA website that explains the following (sorry if I'm being blind, but I did try!):
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
Cheers!
I can't find the place on the AA website that explains the following (sorry if I'm being blind, but I did try!):
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
Cheers!
Sep 3, 2013, 4:55 am
#907
Join Date: Apr 2011
Location: LHR
Programs: AA EXP, SPG PLT
Posts: 584
Hi experts
I can't find the place on the AA website that explains the following (sorry if I'm being blind, but I did try!):
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
Cheers!
I can't find the place on the AA website that explains the following (sorry if I'm being blind, but I did try!):
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
Cheers!
Sep 3, 2013, 5:38 am
#908
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I can't find the place on the AA website that explains the following (sorry if I'm being blind, but I did try!):
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
- How many segments can one take for a 1-way redemption?
- Can one stop-over on a 1-way redemption?
I want to do the following: AKL-SYD-HKG-SIN (or possibly AKL/CHC-BNE/MEL-SYD-HKG-SIN), possibly with a stop-over in one of those places.
Since HKG and SIN appear to be in the same region, I assume that I'd only pay the mileage of AKL-SIN, right?
I was able to find this thread by looking in the sticky titled "AWARD DESK: Information about AA, Partner, and oneworld Awards". In the list of useful threads there at the top, you'll find a link to this new thread.
If anyone has any questions about award redemption options, rules, etc., I would strongly urge him or her to start in that Award Desk thread as it's designed to be a starting point for just such questions.
~Moderator
Sep 27, 2013, 11:59 am
#910
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,536
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.601 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
So what's your question? If CX does not publish a MEX-HKG through-fare that permits routing via DFW and SFO, then the agent is absolutely correct.
Originally Posted by imm2b
I'm trying to book this itinerary and AA agents are telling me this is two awards
MEX(AA)-DFW(AA)-SFO(stop)(CX)-HKG
They say that this itinerary is not a published CX routing.
MEX(AA)-DFW(AA)-SFO(stop)(CX)-HKG
They say that this itinerary is not a published CX routing.
Sep 27, 2013, 12:14 pm
#911
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
I don't know if the agent is telling me the truth or not, I have seen my share of misinformation, so I am a bit skeptical. That's why I wanted to check here. Is there a way for me to look up publish routing rules?
Sep 27, 2013, 12:18 pm
#912
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
Code:
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 VKSPCLO V‡O 840.00 ---- - -/ 6M PA01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-MEX TO-HKG CXR-CX TVL-24JUN14 RULE-5150 IPRSAAS/18 FARE BASIS-VKSPCLO SPECIAL FARE DIS-E VENDOR-ATP FARE TYPE-XEV OW-5TH LEVEL EXCURSION FARE USD 840.00 0286 E28AUG13 D-INFINITY FC-VKSPCLO FN- SYSTEM DATES - CREATED 27AUG13/2118 EXPIRES INFINITY PUBLISHED RTG MEX-HKG/CX286 /TAR-SARG EF-28AUG13 DIS-INDEF /VIA THE PACIFIC/ DOM ROUTE VALIDATION APPLIES WITHIN ORIG/DEST COUNTRIES 1. MEX-CX/AS-LAX-HKG 2. MEX-AM-SFO/NYC/LAX-HKG 3. MEX-AA-DFW-AA-SFO/LAX-HKG 4. MEX-AA-MIA-AA-SFO/LAX-HKG
Sep 27, 2013, 12:38 pm
#913
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,536
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.601 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
Looks like the agent is wrong. CX does publish MEX-HKG.
OK, then; hang up and call again.
Originally Posted by imm2b
Code:
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 VKSPCLO V‡O 840.00 ---- - -/ 6M PA01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-MEX TO-HKG CXR-CX TVL-24JUN14 RULE-5150 IPRSAAS/18 FARE BASIS-VKSPCLO SPECIAL FARE DIS-E VENDOR-ATP FARE TYPE-XEV OW-5TH LEVEL EXCURSION FARE USD 840.00 0286 E28AUG13 D-INFINITY FC-VKSPCLO FN- SYSTEM DATES - CREATED 27AUG13/2118 EXPIRES INFINITY PUBLISHED RTG MEX-HKG/CX286 /TAR-SARG EF-28AUG13 DIS-INDEF /VIA THE PACIFIC/ DOM ROUTE VALIDATION APPLIES WITHIN ORIG/DEST COUNTRIES 1. MEX-CX/AS-LAX-HKG 2. MEX-AM-SFO/NYC/LAX-HKG 3. MEX-AA-DFW-AA-SFO/LAX-HKG 4. MEX-AA-MIA-AA-SFO/LAX-HKG
Sep 27, 2013, 12:43 pm
#914
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
Yeah, I've done that twice today. Now they want to check the rules offline and call me back. Waiting to hear what she'll have to say when she calls me back. And these are ExP agents.