Originally Posted by Microwave
(Post 25977874)
To my mind this comes down to how delayed you are at your destination: in this case it's DEN, so if they can't get you to DEN within 2 hours of when you'd booked without forcing you to leave earlier than you initially booked, you should be able to request a refund. As MSPeconomist also pointed out, if they changed the operating carrier on you, and cannot get you back to the originally booked operating carrier without putting you more than 2 hours late, you should also be entitled to a refund. I hope this helps.
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Originally Posted by rwoman
(Post 25977906)
With the JV, would it matter if it's BA or AA?
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Originally Posted by Microwave
(Post 25977874)
To my mind this comes down to how delayed you are at your destination: in this case it's DEN, so if they can't get you to DEN within 2 hours of when you'd booked without forcing you to leave earlier than you initially booked, you should be able to request a refund. As MSPeconomist also pointed out, if they changed the operating carrier on you, and cannot get you back to the originally booked operating carrier without putting you more than 2 hours late, you should also be entitled to a refund. I hope this helps.
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Just to be clear, American Eagle is no longer an operating carrier, it is now a brand name under which several airlines operate regional services for American. The airline formerly known as American Eagle now operates as Envoy Air. Your original booking should indicate which carrier was operating your Eagle flight (could be Air Wisconsin, Compass, Envoy Air, ExpressJet, Mesa, Piedmont, PSA, Republic, SkyWest or Trans States), and that's the operating carrier that matters when arguing a change of operating carrier.
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Originally Posted by Microwave
(Post 25978101)
Just to be clear, American Eagle is no longer an operating carrier, it is now a brand name under which several airlines operate regional services for American. The airline formerly known as American Eagle now operates as Envoy Air. Your original booking should indicate which carrier was operating your Eagle flight (could be Air Wisconsin, Compass, Envoy Air, ExpressJet, Mesa, Piedmont, PSA, Republic, SkyWest or Trans States), and that's the operating carrier that matters when arguing a change of operating carrier.
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Originally Posted by JonNYC
(Post 25977282)
Although I agree the OP is somewhat incomprehensible, as-is, this answer makes no sense-- there are specific parameters.
Originally Posted by Microwave
(Post 25977343)
Let me be extremely clear: if the OP's schedule changed sufficiently, a refund is in order.
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Originally Posted by CPRich
(Post 25978474)
For future reference what are the specific parameters for a sufficient schedule change on AA that requires a refund. I know UA had/has one (I have it written down somewhere - 60 or 90 minutes), but never seen it documented with AA. It's good information to know, rather than being at the whim of an agent.
https://ssc.aa.com/prmportal_enu/Age...e%20Change.pdf |
Originally Posted by JonNYC
(Post 25978511)
Some good reading on the subject here:
https://ssc.aa.com/prmportal_enu/Age...e%20Change.pdf Thanks for everyone's input. Now the task of finding a replacement (shouldn't be hard as there are better-suited flights that would have me return in first class (BA A380 via LAX or BA 789 via AUS, for under £100 extra of what I paid for business all the way). The decision of extra time in first vs a bigger screen :p. |
Originally Posted by JonNYC
(Post 25978511)
Some good reading on the subject here:
https://ssc.aa.com/prmportal_enu/Age...e%20Change.pdf |
Originally Posted by ShortDog
(Post 25976838)
There are no factors sufficient to ask for a refund. You just ask.
you can always ASK. When certain criteria are met you can DEMAND. ;) |
Originally Posted by Exec_Plat
(Post 25982251)
I think everyone missed Shorts the point:
you can always ASK. When certain criteria are met you can DEMAND. ;) |
Originally Posted by LJOP
(Post 25976810)
... I suffer from crowd based anxiety, I would prefer to be away from larger groups of people, ....
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Originally Posted by Dr. HFH
(Post 25982345)
At the risk of sounding flip, unsympathetic or sarcastic, none of which I intend, are you quite certain that commercial air travel through major hubs (e.g., DFW, LAX, JFK, LHR) is for you?
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Schedule change on a code-share flight not reflected in the AA reservation
My AA flight reservation has been affected by a schedule change. The change occured about two weeks ago and it only involves domestic code share flights in Peru operated by LAN that are booked under AA flight numbers. One of the flights has a small departure time change, but the other one was completely removed from the schedule by LAN on this day. It seems that this is the only AA code-share evening flight on this day. I suppose that I will be rebooked on one of the other LAN flights that are not code-shared. However, I am surprised that the schedule change is only visible on the LAN-side whereas AA still sells tickets for this flight and both flights are listed without any changes in the AA reservation.
I suppose that I need to wait for the changes to be reflected in the AA reservation, but I am a bit surprised that code share schedule changes are not automatically displayed in the AA booking system. Are these updates periodic or should I point out the change to AA? Another thing: my current schedule has the following routing: domestic Peru-LIM-DFW-NYC. As a result of the change, my departure time will move forward by at least 75 minutes. In principle, I can still make the LIM-DFW connection, but perhaps I could ask AA to put me on the direct LIM-NYC flight (operated by LAN but with AA code-share). This flight is available in the same booking class as my original flight; it is bookable on the AA US website but not on the European website so I couldn't include it in my reservation. Are there any specific regulations about reroutings on flights not directly affected by changes? Thanks. |
FYI, it appears that AA updated the schedule into the April timeframe this weekend. I had a mid-April itinerary where a non-stop flight to DFW was pulled from the schedule and I was auto rebooked into a misconnect situation (would arrive DFW after my international connecting flight departed). Somehow, the auto rebook system didn't seem to think this was an issue. Since it seems to be AA's custom to wait and notify of schedule changes about ~30 days prior to departure, I would not have found out about this issue until March (if I didn't regularly check my itineraries)
So, a friendly reminder: The weekend is ending, do your weekly check of your itineraries! |
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