May 5, 2015, 4:36 pm
Last edit by: GFrye
ORD / Chicago O'Hare Int'l. Terminal 3 Flagship Lounge Within H-K Admirals Club complex
Link to ORD information.
Link to ORD web site.
LOCATION: Past security, in the crosswalk between gates H6 and K6 (closer to Gate H6). Within the Admirals Club complex. Open as of 14 Sep 2017.
Link to 13 Sep 2017 illustrated article by Gary Leff, View from the Wing.
NOTE: See below for detailed Flagship Lounge access rules. Qualifying oneworld First and Emerald passengers may host one guest.
HOURS: The hours are posted on aa.com here.
AMENITIES:
- Meals throughout the day
- PCs with Internet access
- Wi-Fi
- PrinterOn® printing
- Cell-phone free area (separate room)
- Note: showers available in H/K Admirals Club
- Cell-phone free area (separate room)
- PrinterOn® printing
- Wi-Fi
- PCs with Internet access
NEW FLAGSHIP LOUNGE ACCESS POLICY
As part of "In spring 2017 (sic), we’ll start introducing our all-new, larger Flagship® Lounges – completely redesigned for qualifying First and Business Class customers.
Features
- More room for you to spread out and relax
- Larger buffet with premium, fresh meals
- Premium beer, wine and spirits
- Updated interiors with additional power and privacy options
- More staff in each lounge for the highest level of service
- Updated interiors with additional power and privacy options
- Premium beer, wine and spirits
- Larger buffet with premium, fresh meals
American Airlines is expanding access to the Flagship® Lounges (but reducing access to Flagship® Dining within the Flagship® Lounges):
Expanded access
In the new Flagship® Lounges (not to be confused with Flagship® Dining), eligible customers are:
- First and Business Class customers (on qualifying international flights or 3-class transcontinental markets*)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
- oneworld® Emerald and Sapphire members in any cabin (on all qualifying flights**)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
*Qualifying international cities include flights to and from Europe, Asia, Central and South America, Australia and Mexico City only. Flights must be marketed and operated by American or a oneworld® airline. Domestic currently include A321T three class flights between JFK and LAX or SFO, and 77W MIA-LAX.
**AAdvantage Executive Platinum, Platinum Pro and Platinum members traveling solely on North American itineraries (other than flights mentioned immediately above) will not qualify. North America is defined as the United States (including Hawaii and Alaska), Canada, Mexico (except Mexico City), Bermuda, the Bahamas and the Caribbean.
FULL Flagship Lounge ACCESS RULES (Link)
Gary Leff's access summary is useful:
The following passengers have access, although the way to think of this is that it’s a business class lounge — open to American Airlines Platinum elites and higher flying international, ConciergeKey members flying domestic, business class passengers and oneworld sapphire (mid-tier) elites any time.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Link to ORD Concourse H-K (Gate H-6) Connector Admirals Club thread
Terminal 3 serves AB [flights end 24 Sep 2017]*, AA, AS, IB*, (*departures only)
Obsolete posts about the K-19 Flagship Lounge, now closed, have been archived to ARCHIVE: ORD / Chicago O'Hare CLOSED K-19 Flagship Lounge
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ORD / Chicago O'Hare Int'l. Airport T3 H-K NEW Flagship Lounge (master thread)
Jan 2, 2018, 9:17 am
#61
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Yes, same-day international biz ticket grants access to Flagship Lounge.
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
On the return, as others have said, there should be no issues accessing the Flagship lounge, even if the connecting flight is in economy and on a separate PNR, as long as one has the BP from the inbound int'l J flight.
Jan 2, 2018, 12:51 pm
#62
Join Date: Jul 2008
Location: GRB
Programs: DL PM
Posts: 306
Definitely use the Flagship lounge on the outbound. RJ uses the AF/KLM lounge in T5, which is not worth spending time in. The BA lounge in T5 is notoriously stingy in allowing non-BA/CX passengers in and will say the lounge is "at capacity," even when it clearly is not (at least in my experience).
On the return, as others have said, there should be no issues accessing the Flagship lounge, even if the connecting flight is in economy and on a separate PNR, as long as one has the BP from the inbound int'l J flight.
On the return, as others have said, there should be no issues accessing the Flagship lounge, even if the connecting flight is in economy and on a separate PNR, as long as one has the BP from the inbound int'l J flight.
Jan 14, 2018, 12:40 am
#63
Join Date: Feb 2004
Location: BNE / LHR
Programs: QF Gold
Posts: 1,601
My sister is flying out of T3 at 2pm, and i'm flying out of T5 at 6pm in J (qatar). Anyone know if I'll be able to go checkout the flagship lounge in T3 then go to 5?
Also any way to check luggage in early (or at t3?). Doesn't make too much sense of 2 airport trips.
Also any way to check luggage in early (or at t3?). Doesn't make too much sense of 2 airport trips.
Jan 19, 2018, 7:43 am
#64
Join Date: Mar 2014
Location: PA
Programs: AA-EXP, Marriott(T)
Posts: 208
On an outbound BA flight, took 90 minutes to eat and relax in the Flagship lounge instead of the terminal 5 junk. The Flagship lounge at ORD is much nicer than JFK. The food was over the top and the staff cleared the tables quickly. Perhaps I should re-route other flights through ORD now?
Feb 20, 2018, 8:17 pm
#65
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Chicago Gets It Right
Recently visited the ORD Flagship Lounge, and the food is certainly superior to what's coming out of the kitchen in Miami.
On Monday 2/19/18, just after Noon, there was sushi; multiple salads; soups; homemade potato chips; excellent charcuterie; lamb chops; free-range chicken pot pie; braised broccolini; beautiful cold beef tenderloin with potatoes and fresh baby greens; and about five other entrees which I cannot remember at this time. The hot food is served hot, and the cold foods are kept cold. Are you listening, Miami?
Drink stations are kept full and in immaculate condition. If you leave your seat for 2 minutes, the empty dishes won't be there when you return. Unlike the Bollinger at LAX and Miami, the Perrier-Jouet is kept on ice so it is beautifully cold. All of the coffee machines were operational and full of beans.
Due to a mechanical issue with the aircraft, I returned to the lounge again at 3:00pm. Much busier, but the outstanding conditions and service prevailed.
In Miami, your lucky to find a newspaper besides USA Today and a bunch of "glamour" magazines. In Chicago, there's the Chicago Tribune, Wall Street Journal and The New York Times......yes!
Check-in is a bit of a crap shoot, as there are three podiums without a main common queue. So, you could get behind a "five-minute" customer while other podiums churn through 7 or 8 parties in the same amount of time.
Congrats to American on a beautiful lounge at O'Hare.
On Monday 2/19/18, just after Noon, there was sushi; multiple salads; soups; homemade potato chips; excellent charcuterie; lamb chops; free-range chicken pot pie; braised broccolini; beautiful cold beef tenderloin with potatoes and fresh baby greens; and about five other entrees which I cannot remember at this time. The hot food is served hot, and the cold foods are kept cold. Are you listening, Miami?
Drink stations are kept full and in immaculate condition. If you leave your seat for 2 minutes, the empty dishes won't be there when you return. Unlike the Bollinger at LAX and Miami, the Perrier-Jouet is kept on ice so it is beautifully cold. All of the coffee machines were operational and full of beans.
Due to a mechanical issue with the aircraft, I returned to the lounge again at 3:00pm. Much busier, but the outstanding conditions and service prevailed.
In Miami, your lucky to find a newspaper besides USA Today and a bunch of "glamour" magazines. In Chicago, there's the Chicago Tribune, Wall Street Journal and The New York Times......yes!
Check-in is a bit of a crap shoot, as there are three podiums without a main common queue. So, you could get behind a "five-minute" customer while other podiums churn through 7 or 8 parties in the same amount of time.
Congrats to American on a beautiful lounge at O'Hare.
May 19, 2018, 10:31 am
#66
Join Date: Mar 2009
Location: UK
Programs: Mucci, Diamond Status & on the Supreme Council des Conseillers, BA Ag, Bonvoy GFL/Plat, xVS Au
Posts: 832
ORD is my home airport and I have access to Flagship lounge through my British Airways Silver status. The same agent has tried to refuse my entrance on 2 occasions. Each time, I have showed her my boarding pass and my BA card. It has taken the involvement of another agent to get the invitation. What is the best non-confrontational way to explain the admittance policy to the agent to avoid the hassle?
Thanks!
May 19, 2018, 10:50 am
#67
Join Date: May 2007
Location: London and Madrid
Programs: BA Gold, UA 2MM, Hyatt Globalist, Columbia Record & Tape Club Triple Diamond VIP
Posts: 580
this!
This is is exactly right. The new Flagship lounges are nice, but they benefit J passengers and elites in whatever class.
I miss is the old F lounges. They were quiet and private. I can't stand the new Flagship lounges because I'm confined to the Flagship Dining area if I don't want to be mobbed and I want a seat.
I once looked forward and o the lounge at JFK. No more. And no more peace and quiet at O'Hare.
I miss is the old F lounges. They were quiet and private. I can't stand the new Flagship lounges because I'm confined to the Flagship Dining area if I don't want to be mobbed and I want a seat.
I once looked forward and o the lounge at JFK. No more. And no more peace and quiet at O'Hare.
May 19, 2018, 12:28 pm
#68
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,581
This is is exactly right. The new Flagship lounges are nice, but they benefit J passengers and elites in whatever class.
I miss is the old F lounges. They were quiet and private. I can't stand the new Flagship lounges because I'm confined to the Flagship Dining area if I don't want to be mobbed and I want a seat.
I once looked forward and o the lounge at JFK. No more. And no more peace and quiet at O'Hare.
I miss is the old F lounges. They were quiet and private. I can't stand the new Flagship lounges because I'm confined to the Flagship Dining area if I don't want to be mobbed and I want a seat.
I once looked forward and o the lounge at JFK. No more. And no more peace and quiet at O'Hare.
Note: I do all that I can to avoid JFK - so I've not been in that lounge. Nor have I had an eligible trip through LAX since the Flagship opened there. So can't speak to either of those.
Jun 22, 2018, 9:05 am
#69
Join Date: Mar 2003
Location: Winston Salem, NC USA
Posts: 1,074
Roller bag storage
Quick question: do any of the AC's at ORD allow roller bag storage? And is it permitted to leave it there for half a day? I have a long layover and might want to visit downtown Chicago for the afternoon.
Jun 22, 2018, 12:43 pm
#70
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I'm gonna go with "no". At DFW and also some of the smaller clubs, the AC Staff will let you leave your bag with them, especially if you are a frequent guest and you know the AAngel. But at ORD? No way, no how. The G club doesn't have any suitable space. The other clubs will quickly tell you that they do not offer such a service.
Jul 21, 2018, 5:10 am
#74
Join Date: Nov 2001
Location: RDU
Posts: 2,262
There is no menu or a la carte dining- it's buffet only. The mains and sides change regularly, with some things staying constant (sushi, cheeses, sliced meats, chips, etc.). There may also be a live cooking station depending on the time of day you're in the lounge.
Jul 21, 2018, 6:39 am
#75
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
It's closer to a BA Galleries Club Lounge than First, except that a single variety of Champagne is available for self pour rather than having to request it from the staff. F&B is a notch above the standard Galleries Club offerings, but it is still a buffet.