May 5, 2015, 4:36 pm
Last edit by: GFrye
ORD / Chicago O'Hare Int'l. Terminal 3 Flagship Lounge Within H-K Admirals Club complex
Link to ORD information.
Link to ORD web site.
LOCATION: Past security, in the crosswalk between gates H6 and K6 (closer to Gate H6). Within the Admirals Club complex. Open as of 14 Sep 2017.
Link to 13 Sep 2017 illustrated article by Gary Leff, View from the Wing.
NOTE: See below for detailed Flagship Lounge access rules. Qualifying oneworld First and Emerald passengers may host one guest.
HOURS: The hours are posted on aa.com here.
AMENITIES:
- Meals throughout the day
- PCs with Internet access
- Wi-Fi
- PrinterOn® printing
- Cell-phone free area (separate room)
- Note: showers available in H/K Admirals Club
- Cell-phone free area (separate room)
- PrinterOn® printing
- Wi-Fi
- PCs with Internet access
NEW FLAGSHIP LOUNGE ACCESS POLICY
As part of "In spring 2017 (sic), we’ll start introducing our all-new, larger Flagship® Lounges – completely redesigned for qualifying First and Business Class customers.
Features
- More room for you to spread out and relax
- Larger buffet with premium, fresh meals
- Premium beer, wine and spirits
- Updated interiors with additional power and privacy options
- More staff in each lounge for the highest level of service
- Updated interiors with additional power and privacy options
- Premium beer, wine and spirits
- Larger buffet with premium, fresh meals
American Airlines is expanding access to the Flagship® Lounges (but reducing access to Flagship® Dining within the Flagship® Lounges):
Expanded access
In the new Flagship® Lounges (not to be confused with Flagship® Dining), eligible customers are:
- First and Business Class customers (on qualifying international flights or 3-class transcontinental markets*)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
- oneworld® Emerald and Sapphire members in any cabin (on all qualifying flights**)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
*Qualifying international cities include flights to and from Europe, Asia, Central and South America, Australia and Mexico City only. Flights must be marketed and operated by American or a oneworld® airline. Domestic currently include A321T three class flights between JFK and LAX or SFO, and 77W MIA-LAX.
**AAdvantage Executive Platinum, Platinum Pro and Platinum members traveling solely on North American itineraries (other than flights mentioned immediately above) will not qualify. North America is defined as the United States (including Hawaii and Alaska), Canada, Mexico (except Mexico City), Bermuda, the Bahamas and the Caribbean.
FULL Flagship Lounge ACCESS RULES (Link)
Gary Leff's access summary is useful:
The following passengers have access, although the way to think of this is that it’s a business class lounge — open to American Airlines Platinum elites and higher flying international, ConciergeKey members flying domestic, business class passengers and oneworld sapphire (mid-tier) elites any time.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Link to ORD Concourse H-K (Gate H-6) Connector Admirals Club thread
Terminal 3 serves AB [flights end 24 Sep 2017]*, AA, AS, IB*, (*departures only)
Obsolete posts about the K-19 Flagship Lounge, now closed, have been archived to ARCHIVE: ORD / Chicago O'Hare CLOSED K-19 Flagship Lounge
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ORD / Chicago O'Hare Int'l. Airport T3 H-K NEW Flagship Lounge (master thread)
Nov 9, 2017, 8:31 am
#46
Join Date: Mar 2013
Location: SF + PHX
Programs: AA EXP, UA 1k, Marriott Gold, HH Gold, X Elite+
Posts: 262
I disagree. I have gotten, no questions asked, access to the FL using it as an arrivals lounge. For example LHR-ORD on AA (no connecting flights) wanting to wait for a colleague arriving on UA a couple of hours later. Also, even if the domestic leg was on a separate PNR, they generally ask for your inbound BP or they look up the flight to grant access.
Admittedly, this has been my experience on multiple occasions and it may not reflect the written rules
Admittedly, this has been my experience on multiple occasions and it may not reflect the written rules
Dec 4, 2017, 7:48 am
#47
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,103
Tried this lounge out yesterday for the first time. Very impressed. My home airport is JFK and I've been supercritical of the FL lounge there. It's too small, loud, frenetic. The Chicago lounge is the complete antithesis. Plenty of seating, enhanced food offerings, and an overall serene atmosphere. Last night they had a beef tenderloin carving station that was one of the best I've ever had. My only complaint is the weak wifi. Otherwise, two thumbs up.
Dec 11, 2017, 9:58 pm
#49
Join Date: Dec 2009
Location: MIA
Programs: AA GLD for life, HH Gold, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 99
Wow what a nice facility, it's a letdown to get on the plane! I had a 5PM departure and they had the coffee crusted beef tenderloin. They had Taittinger (next day Miami had Bollinger) and all sorts of top shelf liquors. They had take away bags for various candy treats. Very impressed with the staff attention and great attitude. Glad I requalified for EXP.
Dec 30, 2017, 5:54 pm
#50
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
ORD is my home airport and I have access to Flagship lounge through my British Airways Silver status. The same agent has tried to refuse my entrance on 2 occasions. Each time, I have showed her my boarding pass and my BA card. It has taken the involvement of another agent to get the invitation. What is the best non-confrontational way to explain the admittance policy to the agent to avoid the hassle?
Dec 30, 2017, 7:58 pm
#51
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
ORD is my home airport and I have access to Flagship lounge through my British Airways Silver status. The same agent has tried to refuse my entrance on 2 occasions. Each time, I have showed her my boarding pass and my BA card. It has taken the involvement of another agent to get the invitation. What is the best non-confrontational way to explain the admittance policy to the agent to avoid the hassle?
AAgent isn't trying to be a jerk. Instead, just trying to do a job, albeit with insufficient training.
Dec 31, 2017, 7:41 am
#52
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
Just say "OneWorld Sapphire on British Airways ... does it still qualify for Flagship Lounge?". If the answer is Yes (which happens to be the correct answer), you're in. If the answer is "no", gently explain that the AAgent is correct _IF_ we're talking about AA's own Platinums. But we're talking about other Oneworld Sapphire's (in this case, British Airways) and they do get lounge access on any flight.
AAgent isn't trying to be a jerk. Instead, just trying to do a job, albeit with insufficient training.
AAgent isn't trying to be a jerk. Instead, just trying to do a job, albeit with insufficient training.
Dec 31, 2017, 7:54 am
#53
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,084
ORD is my home airport and I have access to Flagship lounge through my British Airways Silver status. The same agent has tried to refuse my entrance on 2 occasions. Each time, I have showed her my boarding pass and my BA card. It has taken the involvement of another agent to get the invitation. What is the best non-confrontational way to explain the admittance policy to the agent to avoid the hassle?
Dec 31, 2017, 10:42 am
#54
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Perhaps hand over your BP with a smile, and helpfully chime in with, "The British Airways Sapphire status makes this an International Itinerary for me, which grants access to the Flagship Lounge".
Jan 1, 2018, 6:32 pm
#55
Join Date: Dec 2005
Posts: 9
A previous post here says Iberia business class cannot access the AA Flagship lounge at ORD. According to AA's website, it says "Qualifying First and Business Class: Get access if you’re traveling in First or Business on a qualifying international or transcontinental flight marketed and operated by American or a oneworld®airline.*
I see that such an itinerary cannot access the Flagship First services, but should be ok for the rest of the lounge?
I see that such an itinerary cannot access the Flagship First services, but should be ok for the rest of the lounge?
Jan 1, 2018, 7:13 pm
#56
Join Date: Jul 2008
Location: GRB
Programs: DL PM
Posts: 304
Will be flying Royal Jordanian in biz round trip from Chicago, and planning positioning flights now.
- Once I arrive at ORD, would I have access to the Flagship Lounge based on the onward RJ ticket (prior to moving over to the international terminal)?
- On the way back, once I clear immigration/customs and re-enter the domestic terminal, would the RJ ticket in combination with a continuing separate AA ticket grant access to FL or the Admirals Club?
Jan 2, 2018, 2:18 am
#57
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Yes, same-day international biz ticket grants access to Flagship Lounge.
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
Will be flying Royal Jordanian in biz round trip from Chicago, and planning positioning flights now.
- Once I arrive at ORD, would I have access to the Flagship Lounge based on the onward RJ ticket (prior to moving over to the international terminal)?
- On the way back, once I clear immigration/customs and re-enter the domestic terminal, would the RJ ticket in combination with a continuing separate AA ticket grant access to FL or the Admirals Club?
Jan 2, 2018, 5:41 am
#58
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,084
A previous post here says Iberia business class cannot access the AA Flagship lounge at ORD. According to AA's website, it says "Qualifying First and Business Class: Get access if you’re traveling in First or Business on a qualifying international or transcontinental flight marketed and operated by American or a oneworld®airline.*
I see that such an itinerary cannot access the Flagship First services, but should be ok for the rest of the lounge?
I see that such an itinerary cannot access the Flagship First services, but should be ok for the rest of the lounge?
Jan 2, 2018, 7:57 am
#59
Join Date: Jul 2008
Location: GRB
Programs: DL PM
Posts: 304
Yes, same-day international biz ticket grants access to Flagship Lounge.
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
Outbound, be sure to take the bus from T3 to T5. That way, you don't have to re-clear security. It departs near gate K-20. In T5 you can use the BA lounge (or whatever other lounge RJ has contracted with).
https://www.oneworld.com/ffp/lounge-...eaccess/ORD/-1
Jan 2, 2018, 8:20 am
#60
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,084
What about on the way back? The way this seems to read, I could have a domestic economy flight departing as late as 6am the following day and still be considered an “international business class passenger” as far as lounge access. Though the rules aren’t clear if it has to be all on the same PNR...
https://www.oneworld.com/ffp/lounge-...eaccess/ORD/-1
