Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

Business Extra ("ExtrAA") Program (master thread)

Old Nov 21, 12, 11:53 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Print Wikipost

Business Extra ("ExtrAA") Program (master thread)

Old Dec 1, 21, 1:02 pm
  #1501  
 
Join Date: Jul 2004
Location: Live: PWM/KBXM/BGR; Work: DCA/DFW/Everywhere; Play: LAS/AUA/MIA/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, mlife Noir, LEYE Gold
Posts: 6,417
Originally Posted by diaspora04
One can indeed use BXP1 to upgrade from J to F on 321T transcons? Even discounted J?
I am amazed and a little disappointed to learn this so late in life.

Diaspora04
LOL yes. BXP1 on an Amex-discounted "I" business fare (as low as the $500s one-way pre-covid), to get into F with FFD on both ends, is one of the best deals (and best ways to fly cross-country) around. Of course, "A" availability was plentiful back then because it was lumped with revenue A, but even now it's not impossible to find a decent I fare on a flight with A availability.
Markie and jcain like this.
platbrownguy is online now  
Old Dec 1, 21, 8:22 pm
  #1502  
 
Join Date: Nov 2010
Location: LAX
Programs: AA EXP, SPG Gold
Posts: 180
Originally Posted by Amil
Whats your booking code?

I highly doubt youre in a B,N,Q,O or S fare code. I would HUCA or talk to a supervisor if it youre not. have you tried applying it online?
Originally Posted by Carolina2Cali
No experience but I do have a question, what is the actual fare letter, still actual J? I didn't know they could have a J-lite.
Checked aa.com and I'm in booking code R. Was just using "J" as a placeholder since I wasn't sure of the actual code. I tried applying the cert using business.aa.com but that site says it can't find my PNR.

Originally Posted by donotblink
I’ve used BXP1s on F80O fares before
Thanks, good to know – seems like it's a HUCA situation. From some of the other posts in this thread it seems like BXP1s often don't clear automatically, so I'll probably just wait for A space to show up and call in then.
jcain is offline  
Old Dec 2, 21, 4:45 am
  #1503  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,868
Originally Posted by donotblink
I’ve used BXP1s on F80O fares before
Originally Posted by jcain
Thanks, good to know – seems like it's a HUCA situation. From some of the other posts in this thread it seems like BXP1s often don't clear automatically, so I'll probably just wait for A space to show up and call in then.
Likewise, I've also had no issues upgrading F80Os with BXP1s. I've probably used a quarter of my BXP1s to upgrade these fares, most recently in mid-2021. Not sure if this is a new change or simply a misinformed rep.

-FlyerBeek
FlyerBeek is offline  
Old Dec 2, 21, 7:06 pm
  #1504  
 
Join Date: Feb 2005
Location: Washington DC
Programs: BA GLD, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,635
Originally Posted by fastflyer
Where are you flying ? I find C availability all the time. Including on hard-to-upgrade Florida-DCA flights. These BXP1s can be applied up to 330 days in advance BTW, no need to wait until the traditional upgrade window (by which time the inventory is often used up). I think they are one of the best parts of the whole Business Extraa program.
My most frequent routes are DCA-LAX (which I typically find is sold out in first well in advance and you can forget about upgrades by any means - I just try to buy I fares ~3-6 months out), DCA-MIA (which is my ideal for using the BXP1s but lately I have not been finding any availability and I find the I fares are often equivalent to DCA-LAX, which is crazy to me), and DCA-LGA and BOS. I was recently able to use two to MCO, but otherwise I seem to have a hard time finding space. I do have an JFK-SFO purchased in I for next summer where I will probably try to use these to get into A class.
River in Sight is offline  
Old Dec 4, 21, 8:41 am
  #1505  
 
Join Date: Jun 2004
Location: BOS
Programs: AA Plat
Posts: 300
Some points are about to expire year end. Does the trick of redemption then cancel to reset the expiration without any fee still work?
shihyin is offline  
Old Dec 4, 21, 10:19 am
  #1506  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Yes. [

=shihyin;33783048]Some points are about to expire year end. Does the trick of redemption then cancel to reset the expiration without any fee still work?[/QUOTE]
AAExecPlatFlier is offline  
Old Dec 5, 21, 6:33 am
  #1507  
 
Join Date: Jun 2004
Location: BOS
Programs: AA Plat
Posts: 300
Originally Posted by AAExecPlatFlier
Yes. [

=shihyin;33783048]Some points are about to expire year end. Does the trick of redemption then cancel to reset the expiration without any fee still work?
[/QUOTE]

Thank you and happy to provide a data point that this strategy remains successful as of Dec 5, 2021.
shihyin is offline  
Old Dec 8, 21, 1:46 pm
  #1508  
 
Join Date: Oct 2007
Location: TBD
Posts: 839
Originally Posted by donotblink
order a redemption and refund it!
Thank you and happy to provide a data point that this strategy remains successful as of Dec 5, 2021.[/QUOTE]

Confirmed works as of 12/6/21 and pushes expiration to 12/31/2023
onfo is offline  
Old Dec 9, 21, 10:11 am
  #1509  
 
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2 MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC Ambassador, IHG DIA, UA GLD
Posts: 1,038
Originally Posted by onfo
Thank you and happy to provide a data point that this strategy remains successful as of Dec 5, 2021.
Confirmed works as of 12/6/21 and pushes expiration to 12/31/2023[/QUOTE]

I also confirm redeposit worked this morning 12/9/21. New expiration date 12/31/23. No reinstatement fee.
I was told by a BE rep that if I waited to reinstate until January new expiration would be 12/31/24 but I didn't want to take a chance that they would change reinstatement waiver in the next month. I'm very happy. Wish IHG would make it this easy to extend my two expiring IHG free night certificates.
fmkgb is offline  
Old Dec 9, 21, 1:55 pm
  #1510  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,707
Is it a manual reinstatement or can you do it online without calling?
SkyTeam777 is offline  
Old Dec 9, 21, 2:48 pm
  #1511  
 
Join Date: Jul 2011
Posts: 2,212
Originally Posted by SkyTeam777
Is it a manual reinstatement or can you do it online without calling?
online, it just asks for info to be entered associated with the awards you claimed, that you're now redepositing
you don't have to speak to a human
LovePrunes is offline  
Old Dec 9, 21, 3:48 pm
  #1512  
 
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2 MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC Ambassador, IHG DIA, UA GLD
Posts: 1,038
Originally Posted by SkyTeam777
Is it a manual reinstatement or can you do it online without calling?

https://www.businessextra.com/reinstateAwards.htm
fmkgb is offline  
Old Dec 9, 21, 9:19 pm
  #1513  
 
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,693
Anyone done a BXP8 / 1 Year Admirals Club Membership

Put one in 11/24 and it's still pending/processing. Used to see these taking a week - anyone have recent info on awards that are not simple ones that are instant on what timelines are these days?
NickP 1K is offline  
Old Dec 10, 21, 4:19 am
  #1514  
 
Join Date: Jul 2004
Location: Live: PWM/KBXM/BGR; Work: DCA/DFW/Everywhere; Play: LAS/AUA/MIA/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, mlife Noir, LEYE Gold
Posts: 6,417
Originally Posted by NickP 1K
Anyone done a BXP8 / 1 Year Admirals Club Membership

Put one in 11/24 and it's still pending/processing. Used to see these taking a week - anyone have recent info on awards that are not simple ones that are instant on what timelines are these days?
yeah, that's how I do my membership -- looks like it took 3 days from the "award confirmation" email to the "your award is on its way email" a couple months ago
NickP 1K likes this.
platbrownguy is online now  
Old Dec 10, 21, 7:41 am
  #1515  
 
Join Date: May 2001
Location: Philadelphia, PA
Programs: DL:Lifetime Gold: US:CM:SPG:Lifetime Plat:HHonors:Diamond
Posts: 182
Yes--- just redeem and than go to the RETURN option and they are placed back into your account with another year.
hurnik likes this.
PHLFlyerDL is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.