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Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

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Old Sep 22, 21, 3:04 am   -   Wikipost
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"Domestic" Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
"AA Domestic" here includes Canada, Hawaii, Puerto Rico, U.S. Virgin Islands and the Caribbean

N.B. Different than "standby"; see link.

NOTE CHANGED POLICY: June 2018 - E class availability is not (or no longer) definitive on whether SDFC may happen. "Other" aspects may be taken in to consideration. Seems few other changes but it is now clear that passengers in domestic premium cabins can SDFC at no charge. More here: Guide: New SDFC / Same Day Flight Change Restrictions 8 Jun 2018


NOTE CHANGED POLICY: As of 15 January 2016 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to CK, EXP or up to three companions on the same PNR, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible. Domestic segments that are part of a domestic and international itinerary are generally not eligible.

NOTE 1 re upgrades: To effectively use SDFC you must call to downgrade first. If you SDFC successfully then, you may request an upgrade on your new flight.

NOTE 2 re Upgrades. On SDFC, for e500 or EXP UDU the original upgrade request time stamp remains on the upgrade request; with SWU, you will get a new time of request time stamp. (It's useful not to check in for ~10 minutes after you SDFC or you may find yourself in a pickle with upgrade requests.)

NOTE 3 re PreCheck / KTN: For an unknown reason, going on to SDFC May delete or eliminate your Known Traveler number for the record, so your PreCheck will likely not be granted. You'll have to call or have the ticket counter restore your KTN. (According to reports in May 2018, this does not seem to be a pervasive issue any longer).

N.B. This thread relates to AA "domestic" changes only, for international same day changes see this thread.


Link to American Airlines' current policy on Same Day Flight Change and detailed Terms and Conditions

Link AA FAQ - Same Day Flight Change

Link to archived posts made before the recent changes

The price to confirm same day flight change is now $75* (free for EXPs and others as shown in "Complimentary..." below as of 1 Jan 2015):
http://www.aa.com/aa/pubcontent/en_U...eDayTravel.jsp
Change and Standby Options (Link)
Same-Day Flight Changes

Did you know you can change your domestic flight and get a confirmed seat for a $75 (non-refundable) charge? The option is available on all fares in the Main Cabin. For $75 you can confirm a seat on a different flight as long as the alternate flight:

1. Has the same origin AND destination
2. Is the same calendar day of departure
3. Has eligible seats available ("E" fare inventory for all fares)

We continue to offer the same-day stand by option for an earlier or later domestic flight for select customers at no charge. See above link for list of select customers.

We now have four convenient options to make same-day flight changes:

1. Online: Beginning 24 hours prior to departure, you can request a same-day flight change on aa.com through the check-in window. Just select each passenger who is requesting a flight change and pay the non-refundable $75 per passenger charge.

2. Over the Phone: Beginning 24 hours prior to departure, you can call Reservations and our agents will provide information for available flights departing on the same day as your original flight. The non-refundable $75 charge can be paid over the phone via credit card.

Once you arrive at the airport, you can check in for your new flight at Curbside Check-In, Self-Service Check-In, or our ticket counter.

3. At a Check-In Kiosk: Beginning 12 hours prior to departure, the Self-Service Check-In machines will provide a list of available flights for the same day as your original flight. Just choose the flight, pay the non-refundable $75 charge, and complete the check-in process. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

4. At the Ticket Counter: Beginning 24 hours prior to departure, our agents can provide a list of available flights for the same day as your original flight. Just choose the flight and pay the non-refundable $75 charge. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

Same-day flight changes are subject to Terms and Conditions.

Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and AmericanConnection.

*Note: 1.Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.



Complimentary confirmed flight change (Link)

Get a complimentary same-day confirmed flight change with:
  • Unrestricted Economy Class (Y fare), Business or First Class tickets
  • American Airlines AAdvantage Executive Platinum status and companions in same record
  • AirPass membership
  • First and Business Class award tickets
  • MileSAAver & AAnytime award tickets
  • Choice Plus fares

Tips

Originally Posted by ThreeJulietTango View Post
...If the original flight leaves between 8 PM and midnight, you can SDFC to flights leaving from midnight to 2 AM on the following calendar day (but still the same night) and vice versa. This was revised around the same time that the routing/coterminal restrictions were added in July.

Keep in mind that reservations and airport agents may be looking at slightly different references...
Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.

Customers who purchased a Choice Plus fare have the flexibility to change one flight at no charge, provided seats are available on the desired flight.
Looking for more information? Please see our Frequently Asked Questions.

Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and American Connection.

* Same-day flight change charges are non-refundable. Same-day standby charges are automatically refunded if you are not accommodated on the standby flight.

. . . N.B. Inventory must be available in "E" bucket for Confirmed Flight Change to be offered; even then it still may not be available due to "Other" considerations.

Link to AA Same Day Confirmed Flight a Change Terms and Conditions

Link to aa.com Same Day Flight Change policy

Link to aa.com Same Day Travel Changes / SDFC and Standby FAQ

Archive of previous terms and conditions: http://web.archive.org/web/201405221...mers/sd-tc.jsp


Nuances and Loose Rules

Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC. (Note: this is a work in progress and your contributions/corrections are appreciated!)

For each item, the following codes apply:
Y = possible using any method
A = possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter)
N* = possible only if you find a very accommodating agent
N = little or no reported success.
  • Violating various non-routing fare rules (day/time, minimum stay, etc.): A* (see post 1020)
  • Change to flight with no E fares available (day/time, minimum stay, etc.): A* (see [http://www.flyertalk.com/forum/25099215-post1111.html"]post 1111)
  • Change routing with E avails but keep same number of connections, i.e BOS-ORD-LAX to BOS-DFW-LAX ??
  • Change destination to an entirely different place: N
  • Change destination to a co-terminal (e.g. LGA -> JFK): A* (see post 1081, post 1114 & this blog post )
  • Change destination to ultra-close airport non-coterminal airport (e.g. JFK-> LGA): ??
  • Change itinerary at the beginning to include illegal layovers (> 4 hours): A (1 of 1 getting an EP phone agent to create 8+ hr layover)
  • Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: ??
  • Change itinerary at the beginning to add a layover point not permitted by the routing rules: ??
  • Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: ??
  • Change to a flight exactly 24 hours before or after the original flight: ??
  • Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
  • Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): ??
  • Change AA-codeshare, non-AA-metal segment to AA metal: ??
  • Change from AA metal to AA-codeshare, non-AA-metal segment: ??
  • Change from AA-codeshare, non-AA-metal segment to a different AA-codeshare, non-AA-metal segment: ??
  • Change on a non-AA ticketed segment: A* (see post 1017 & post 1018)
  • Change from an upgraded flight into Y on the new flight: A
  • Change from a CPU-upgraded flight and get confirmed into available space on the new flight: ??
  • Change from an instrument-upgraded flight and get confirmed into available space on the new flight: ??
  • Non-elite on different PNR benefiting from EXP's waived-fee SDC: ??
  • SDFC on an award: ??
Link to archive thread of older posts.

ARCHIVE of AA FAQ and previous detail of SDFC:
Wayback Machine, 5 captures, 22 Jan 14 - 10 Apr 15
Link

Same-Day Flight Change Terms and Conditions
  • Same-Day Flight Change is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection carriers
  • Same-Day Flight Change will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld elite status membership, purchased fare class, ticketing status and purchase history
  • Same-Day Flight Change is subject to availability of eligible inventory
  • Same-Day Flight Change is non-transferable
  • Passengers who purchase Same-Day Flight Change and are unable to use it due to an involuntary routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf.
  • Passengers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Same-Day Flight Change
  • Passengers that have purchased a Same-Day Flight Change will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Flight Change.
  • Refunds of Same-Day Flight Change will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Flight Change purchase
  • Same-Day Flight Change reservations are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Flight Change at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Flight Change at aa.com/refunds


Same-Day Standby Terms and Conditions
  • Same-Day Standby is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection carriers
  • AAdvantage regular members and non-members may only use Same-Day Standby if Same-Day Flight Change is not available
  • Same-Day Standby will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld elite status membership, purchased fare class, ticketing status, origin and destination, and purchase history
  • AAdvantage regular members and non-members using Same-Day Standby may only stand by for an earlier flight with the same routing on the day of travel
  • Same-Day Standby is subject to availability of eligible inventory
  • Same-Day Standby is non-transferable
  • Passengers who purchase Same-Day Standby and are unable to use it due to lack of available inventory, cancellation of standby flight, or involuntary routing change are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf once the passenger completes travel on their ticketed itinerary.
  • Passengers that have purchased a Same-Day Standby will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Standby.
  • Refunds of Same-Day Standby will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Standby purchase
  • Same-Day Standby requests are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Standby at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Standby at aa.com/refunds
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Old Jun 13, 18, 9:33 pm
  #76  
 
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There is a bug in AA's same-day standby functionality in the app in one made their reservation while logged into the Aadvantage account but applied another OW carrier's FF for credit and benefits. The system doesn't recognise the OW account fully and wants to charge $75 for same-day standby even though it's supposed to be free for applicable OW elites.
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Old Jun 15, 18, 7:34 am
  #77  
 
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Originally Posted by longtimereader firstimeposter View Post
Any idea when AA is going to change SDFC to allow changes after being upgraded on their app? The unfortunate side of being EXP is that after I'm upgraded I have to call in to do a SDFC..
I tried to do this online for a later flight than my original tomorrow and was only able to get on the standby list, which defeats the purpose altogether. The flight is J7 Y7 E7. Tried calling three times: the first agent said that SDFC is not allowed once one has been upgraded--could this be a new rule imposed by the new SDFC regime or was this agent making up some BS rule?--the second agent simply said it was not available, and the third agent initially said no, went off to "check one thing", and got the same result. If it's indeed a new rule that upgraded pax cannot SDFC to a wide open flight, even in coach, I'd be VERY annoyed. As EXP I don't easily have the option to not request an upgrade, nor do I necessarily know at the time of booking about the potential for wanting/needing to SDFC.
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Old Jun 20, 18, 9:27 am
  #78  
 
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Originally Posted by dkc192 View Post
I tried to do this online for a later flight than my original tomorrow and was only able to get on the standby list, which defeats the purpose altogether. The flight is J7 Y7 E7. Tried calling three times: the first agent said that SDFC is not allowed once one has been upgraded--could this be a new rule imposed by the new SDFC regime or was this agent making up some BS rule?--the second agent simply said it was not available, and the third agent initially said no, went off to "check one thing", and got the same result. If it's indeed a new rule that upgraded pax cannot SDFC to a wide open flight, even in coach, I'd be VERY annoyed. As EXP I don't easily have the option to not request an upgrade, nor do I necessarily know at the time of booking about the potential for wanting/needing to SDFC.
I did this once in March... At the airport though. I was downgraded first and then re-upgraded....so it might be a HUCA situation.

Also, I know they can definitely downgrade you (one exception: if you get UPGd and the flight is full in Y), so maybe do it in steps if you see E inventory.

Another thing to try is to ask for premium SDFC if R is available. I doubt that will work, but hey maybe once you get upgraded you play by premium SDFC rules.
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Old Jun 20, 18, 9:51 am
  #79  
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Originally Posted by dkc192 View Post
...the first agent said that SDFC is not allowed once one has been upgraded--could this be a new rule imposed by the new SDFC regime or was this agent making up some BS rule?.
They didn't quote it right (in fact it's sort of just the opposite, the brand new rule) but, yes, it's part of the new changes to SDFC-- and there was a fix to this a couple of days ago, if you’ve been upgraded, the agent needs to downgrade you and then change flights, but this new process is very recent, will undoubtedly require tons of HUCA (and still probably won't work as well as it should.)
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Old Jun 20, 18, 11:33 am
  #80  
 
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Originally Posted by JonNYC View Post
They didn't quote it right (in fact it's sort of just the opposite, the brand new rule) but, yes, it's part of the new changes to SDFC-- and there was a fix to this a couple of days ago, if youve been upgraded, the agent needs to downgrade you and then change flights, but this new process is very recent, will undoubtedly require tons of HUCA (and still probably won't work as well as it should.)
Such a terrible process for customers that have been upgraded (AA's elite members). This process sounds broken and the fix that is mentioned is not an actual fix but a work around. There are still a few issues with this -
  1. Passengers have no way of seeing what's available for SDFC
  2. Agent cannot downgrade if Y is full
  3. If I'm downgarded, and the flight I wanted is not available for SDFC, will the agent be able to "reupgrade me"?
  4. Passengers have to call in and cannot do this on the app. Yesterday holds times for the EXP line were 1+ hour.
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Old Jun 20, 18, 12:16 pm
  #81  
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Originally Posted by longtimereader firstimeposter View Post
Such a terrible process for customers that have been upgraded (AA's elite members). This process sounds broken and the fix that is mentioned is not an actual fix but a work around. There are still a few issues with this -
  1. Passengers have no way of seeing what's available for SDFC
  2. Agent cannot downgrade if Y is full
  3. If I'm downgarded, and the flight I wanted is not available for SDFC, will the agent be able to "reupgrade me"?
  4. Passengers have to call in and cannot do this on the app. Yesterday holds times for the EXP line were 1+ hour.
Yeah, it strikes me as a total mess-- best I can tell, If you have been upgraded, you wont be offered same day change options on-line or in-app as a result. The "fix" if I understand it correctly is that at least now res can do it, while for the past few weeks they didn't even have this work-around.
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Old Jun 23, 18, 6:47 am
  #82  
 
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Dumb question, but:

I'm currently in a Main Cabin Extra seat on the flight I've booked. I'm also on the standby list for an earlier flight (which is full).

I don't really want to go to the airport a few hours early if it's unlikely that I'll clear the standby list.

If I clear the standby list on an earlier flight but am not even at the airport, will I keep my original seat on my original flight? Or am I automatically given a seat on the earlier flight, in which case I'd lose my original seat on the original flight and have to fend for whatever I can get on the original flight?

Thanks.
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Old Jun 24, 18, 9:13 am
  #83  
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Originally Posted by NYCommuter View Post
If I clear the standby list on an earlier flight but am not even at the airport, will I keep my original seat on my original flight? Or am I automatically given a seat on the earlier flight, in which case I'd lose my original seat on the original flight and have to fend for whatever I can get on the original flight?

Thanks.
In my case a few weeks back, it was the former and you have to "check in" with the gate to confirm your standby. YMMV.

With that said, I wouldn't do this if I do not intend to be at the airport in the event my standby clears (standby only clears when gate agent takes control) as this creates unnecessary work for the GA and takes away earlier confirmation for other customers.
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Old Jun 25, 18, 5:38 am
  #84  
 
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Apologies in advance for the double posting, but now I see this may be the more appropriate topic for this.

Question for the group. Are there any stand-by (or confirmed) options at all for an itinerary sold by and marketed Finnair (AY)? I've got the following coming up and would like to get on an earlier flight out of MIA:

MIA-ORD-HEL

I have oneworld emerald status if that matters. From the wiki it looks like this would be a solid no, but wondering if anyone has any other experiences.

Also if it looks as if my first flight will cause a misconnect, will AA move me to an earlier MIA-ORD flight or just route thru LHR or otherwise?

Thank you!
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Old Jul 5, 18, 1:47 pm
  #85  
 
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Companion limit/SDFC/Award Tix

Question about companions and SDFC. Husband is an EXP, traveling with myself (no status) and two kids (no status).

We currently have on hold BNA-PHL-PUJ MilesAAver award tickets. Our layover in PHL is long and wondering if we can use SDFC to change the PHL-PUJ leg (once the change window opens up). We are all on same reservation and there appears to be another non-stop PHL-PUJ flight that would get us to destination earlier. Shows about 45 empty economy seats, three weeks out from travel. Trying to see options before the hold expires in two days.
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Old Jul 5, 18, 2:57 pm
  #86  
 
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You can see the details for the SDFC page on aa.com at the link below:

https://www.aa.com/i18n/plan-travel/...day-travel.jsp

It lists complimentary SDFC is available for Ex Plats and companions on the same reservation, as well as specifically including sAAver award tickets for complimentary SDFC. You should be able to make the change for free (assuming space is available day of).
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Old Jul 5, 18, 5:59 pm
  #87  
 
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Thanks. I saw that, but was wondering if it was just one companion or all of us. Obviously, we don't want to ditch our teenagers in PHL...or maybe we do, but that's frowned upon. Anyways, thanks for the confirmation....hopefully, space will be available.
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Old Jul 10, 18, 1:00 pm
  #88  
 
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Originally Posted by JonNYC View Post
Yeah, it strikes me as a total mess-- best I can tell, If you have been upgraded, you wont be offered same day change options on-line or in-app as a result. The "fix" if I understand it correctly is that at least now res can do it, while for the past few weeks they didn't even have this work-around.
After two HUCAs today and explaining what I wanted based on earlier comments, I finally gave up and let them put me on standby. The flight I am "standing by" for is wide open in Y and J, is E7 on ExpertFlyer and I'm #1 on the standby list. Going for great...
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Old Jul 10, 18, 8:16 pm
  #89  
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I tried to SDC on DEN-DFW (part of DEN-DFW, overnight, DFW-MEX) ... initially they said no space but when I pushed they said it was because of the MEX segment. Both are upgraded so that gremlin could exist too. He said he couldn't put me on standby either.

I'll go to the aiport and try to standby there I guess.
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Old Jul 10, 18, 10:11 pm
  #90  
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Originally Posted by qasr View Post
I tried to SDC on DEN-DFW (part of DEN-DFW, overnight, DFW-MEX) ... initially they said no space but when I pushed they said it was because of the MEX segment. Both are upgraded so that gremlin could exist too. He said he couldn't put me on standby either.

I'll go to the aiport and try to standby there I guess.
DFW-MEX is international.

Per the wikipost: "Domestic segments that are part of a domestic and international itinerary are generally not eligible." Currently, flights between JFK and LHR are the only exception.
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