Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
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#76
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,769
There is a bug in AA's same-day standby functionality in the app in one made their reservation while logged into the Aadvantage account but applied another OW carrier's FF for credit and benefits. The system doesn't recognise the OW account fully and wants to charge $75 for same-day standby even though it's supposed to be free for applicable OW elites.
#77
Join Date: May 2007
Location: LAX
Programs: UA 1K, Hyatt Globalist
Posts: 3,872
I tried to do this online for a later flight than my original tomorrow and was only able to get on the standby list, which defeats the purpose altogether. The flight is J7 Y7 E7. Tried calling three times: the first agent said that SDFC is not allowed once one has been upgraded--could this be a new rule imposed by the new SDFC regime or was this agent making up some BS rule?--the second agent simply said it was not available, and the third agent initially said no, went off to "check one thing", and got the same result. If it's indeed a new rule that upgraded pax cannot SDFC to a wide open flight, even in coach, I'd be VERY annoyed. As EXP I don't easily have the option to not request an upgrade, nor do I necessarily know at the time of booking about the potential for wanting/needing to SDFC.
#78
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,363
I tried to do this online for a later flight than my original tomorrow and was only able to get on the standby list, which defeats the purpose altogether. The flight is J7 Y7 E7. Tried calling three times: the first agent said that SDFC is not allowed once one has been upgraded--could this be a new rule imposed by the new SDFC regime or was this agent making up some BS rule?--the second agent simply said it was not available, and the third agent initially said no, went off to "check one thing", and got the same result. If it's indeed a new rule that upgraded pax cannot SDFC to a wide open flight, even in coach, I'd be VERY annoyed. As EXP I don't easily have the option to not request an upgrade, nor do I necessarily know at the time of booking about the potential for wanting/needing to SDFC.
Also, I know they can definitely downgrade you (one exception: if you get UPGd and the flight is full in Y), so maybe do it in steps if you see E inventory.
Another thing to try is to ask for premium SDFC if R is available. I doubt that will work, but hey maybe once you get upgraded you play by premium SDFC rules.
#79
Suspended
Original Poster
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,733
They didn't quote it right (in fact it's sort of just the opposite, the brand new rule) but, yes, it's part of the new changes to SDFC-- and there was a fix to this a couple of days ago, if you’ve been upgraded, the agent needs to downgrade you and then change flights, but this new process is very recent, will undoubtedly require tons of HUCA (and still probably won't work as well as it should.)
#80
Join Date: Jan 2014
Posts: 615
They didn't quote it right (in fact it's sort of just the opposite, the brand new rule) but, yes, it's part of the new changes to SDFC-- and there was a fix to this a couple of days ago, if you’ve been upgraded, the agent needs to downgrade you and then change flights, but this new process is very recent, will undoubtedly require tons of HUCA (and still probably won't work as well as it should.)
- Passengers have no way of seeing what's available for SDFC
- Agent cannot downgrade if Y is full
- If I'm downgarded, and the flight I wanted is not available for SDFC, will the agent be able to "reupgrade me"?
- Passengers have to call in and cannot do this on the app. Yesterday holds times for the EXP line were 1+ hour.
#81
Suspended
Original Poster
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,733
Such a terrible process for customers that have been upgraded (AA's elite members). This process sounds broken and the fix that is mentioned is not an actual fix but a work around. There are still a few issues with this -
- Passengers have no way of seeing what's available for SDFC
- Agent cannot downgrade if Y is full
- If I'm downgarded, and the flight I wanted is not available for SDFC, will the agent be able to "reupgrade me"?
- Passengers have to call in and cannot do this on the app. Yesterday holds times for the EXP line were 1+ hour.
#82
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,792
Dumb question, but:
I'm currently in a Main Cabin Extra seat on the flight I've booked. I'm also on the standby list for an earlier flight (which is full).
I don't really want to go to the airport a few hours early if it's unlikely that I'll clear the standby list.
If I clear the standby list on an earlier flight but am not even at the airport, will I keep my original seat on my original flight? Or am I automatically given a seat on the earlier flight, in which case I'd lose my original seat on the original flight and have to fend for whatever I can get on the original flight?
Thanks.
I'm currently in a Main Cabin Extra seat on the flight I've booked. I'm also on the standby list for an earlier flight (which is full).
I don't really want to go to the airport a few hours early if it's unlikely that I'll clear the standby list.
If I clear the standby list on an earlier flight but am not even at the airport, will I keep my original seat on my original flight? Or am I automatically given a seat on the earlier flight, in which case I'd lose my original seat on the original flight and have to fend for whatever I can get on the original flight?
Thanks.
#83
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,341
If I clear the standby list on an earlier flight but am not even at the airport, will I keep my original seat on my original flight? Or am I automatically given a seat on the earlier flight, in which case I'd lose my original seat on the original flight and have to fend for whatever I can get on the original flight?
Thanks.
Thanks.
With that said, I wouldn't do this if I do not intend to be at the airport in the event my standby clears (standby only clears when gate agent takes control) as this creates unnecessary work for the GA and takes away earlier confirmation for other customers.
#84
Join Date: Jun 2015
Location: HEL
Programs: AY+ Gold
Posts: 203
Apologies in advance for the double posting, but now I see this may be the more appropriate topic for this.
Question for the group. Are there any stand-by (or confirmed) options at all for an itinerary sold by and marketed Finnair (AY)? I've got the following coming up and would like to get on an earlier flight out of MIA:
MIA-ORD-HEL
I have oneworld emerald status if that matters. From the wiki it looks like this would be a solid no, but wondering if anyone has any other experiences.
Also if it looks as if my first flight will cause a misconnect, will AA move me to an earlier MIA-ORD flight or just route thru LHR or otherwise?
Thank you!
Question for the group. Are there any stand-by (or confirmed) options at all for an itinerary sold by and marketed Finnair (AY)? I've got the following coming up and would like to get on an earlier flight out of MIA:
MIA-ORD-HEL
I have oneworld emerald status if that matters. From the wiki it looks like this would be a solid no, but wondering if anyone has any other experiences.
Also if it looks as if my first flight will cause a misconnect, will AA move me to an earlier MIA-ORD flight or just route thru LHR or otherwise?
Thank you!
#85
Join Date: Jul 2010
Posts: 12
Companion limit/SDFC/Award Tix
Question about companions and SDFC. Husband is an EXP, traveling with myself (no status) and two kids (no status).
We currently have on hold BNA-PHL-PUJ MilesAAver award tickets. Our layover in PHL is long and wondering if we can use SDFC to change the PHL-PUJ leg (once the change window opens up). We are all on same reservation and there appears to be another non-stop PHL-PUJ flight that would get us to destination earlier. Shows about 45 empty economy seats, three weeks out from travel. Trying to see options before the hold expires in two days.
We currently have on hold BNA-PHL-PUJ MilesAAver award tickets. Our layover in PHL is long and wondering if we can use SDFC to change the PHL-PUJ leg (once the change window opens up). We are all on same reservation and there appears to be another non-stop PHL-PUJ flight that would get us to destination earlier. Shows about 45 empty economy seats, three weeks out from travel. Trying to see options before the hold expires in two days.
#86
Join Date: Aug 2017
Programs: AA PLT, IHG Spire
Posts: 461
You can see the details for the SDFC page on aa.com at the link below:
https://www.aa.com/i18n/plan-travel/...day-travel.jsp
It lists complimentary SDFC is available for Ex Plats and companions on the same reservation, as well as specifically including sAAver award tickets for complimentary SDFC. You should be able to make the change for free (assuming space is available day of).
https://www.aa.com/i18n/plan-travel/...day-travel.jsp
It lists complimentary SDFC is available for Ex Plats and companions on the same reservation, as well as specifically including sAAver award tickets for complimentary SDFC. You should be able to make the change for free (assuming space is available day of).
#87
Join Date: Jul 2010
Posts: 12
Thanks. I saw that, but was wondering if it was just one companion or all of us. Obviously, we don't want to ditch our teenagers in PHL...or maybe we do, but that's frowned upon. Anyways, thanks for the confirmation....hopefully, space will be available.
#88
Join Date: Nov 2015
Location: OMA/LNK
Programs: AA EXP, HHonors Diamond
Posts: 210
Yeah, it strikes me as a total mess-- best I can tell, If you have been upgraded, you won’t be offered same day change options on-line or in-app as a result. The "fix" if I understand it correctly is that at least now res can do it, while for the past few weeks they didn't even have this work-around.
#89
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,957
I tried to SDC on DEN-DFW (part of DEN-DFW, overnight, DFW-MEX) ... initially they said no space but when I pushed they said it was because of the MEX segment. Both are upgraded so that gremlin could exist too. He said he couldn't put me on standby either. 
I'll go to the aiport and try to standby there I guess.

I'll go to the aiport and try to standby there I guess.
#90
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 17,040
I tried to SDC on DEN-DFW (part of DEN-DFW, overnight, DFW-MEX) ... initially they said no space but when I pushed they said it was because of the MEX segment. Both are upgraded so that gremlin could exist too. He said he couldn't put me on standby either. 
I'll go to the aiport and try to standby there I guess.

I'll go to the aiport and try to standby there I guess.
Per the wikipost: "Domestic segments that are part of a domestic and international itinerary are generally not eligible." Currently, flights between JFK and LHR are the only exception.