Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

    Hide Wikipost
Old Sep 22, 21, 3:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
"Domestic" Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
"AA Domestic" here includes Canada, Hawaii, Puerto Rico, U.S. Virgin Islands and the Caribbean

N.B. Different than "standby"; see link.

NOTE CHANGED POLICY: June 2018 - E class availability is not (or no longer) definitive on whether SDFC may happen. "Other" aspects may be taken in to consideration. Seems few other changes but it is now clear that passengers in domestic premium cabins can SDFC at no charge. More here: Guide: New SDFC / Same Day Flight Change Restrictions 8 Jun 2018


NOTE CHANGED POLICY: As of 15 January 2016 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to CK, EXP or up to three companions on the same PNR, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible. Domestic segments that are part of a domestic and international itinerary are generally not eligible.

NOTE 1 re upgrades: To effectively use SDFC you must call to downgrade first. If you SDFC successfully then, you may request an upgrade on your new flight.

NOTE 2 re Upgrades. On SDFC, for e500 or EXP UDU the original upgrade request time stamp remains on the upgrade request; with SWU, you will get a new time of request time stamp. (It's useful not to check in for ~10 minutes after you SDFC or you may find yourself in a pickle with upgrade requests.)

NOTE 3 re PreCheck / KTN: For an unknown reason, going on to SDFC May delete or eliminate your Known Traveler number for the record, so your PreCheck will likely not be granted. You'll have to call or have the ticket counter restore your KTN. (According to reports in May 2018, this does not seem to be a pervasive issue any longer).

N.B. This thread relates to AA "domestic" changes only, for international same day changes see this thread.


Link to American Airlines' current policy on Same Day Flight Change and detailed Terms and Conditions

Link AA FAQ - Same Day Flight Change

Link to archived posts made before the recent changes

The price to confirm same day flight change is now $75* (free for EXPs and others as shown in "Complimentary..." below as of 1 Jan 2015):
http://www.aa.com/aa/pubcontent/en_U...eDayTravel.jsp
Change and Standby Options (Link)
Same-Day Flight Changes

Did you know you can change your domestic flight† and get a confirmed seat for a $75 (non-refundable) charge? The option is available on all fares in the Main Cabin. For $75 you can confirm a seat on a different flight as long as the alternate flight:

1. Has the same origin AND destination
2. Is the same calendar day of departure
3. Has eligible seats available ("E" fare inventory for all fares)

We continue to offer the same-day stand by option for an earlier or later domestic flight for select customers at no charge. See above link for list of select customers.

We now have four convenient options to make same-day flight changes:

1. Online: Beginning 24 hours prior to departure, you can request a same-day flight change on aa.com through the check-in window. Just select each passenger who is requesting a flight change and pay the non-refundable $75 per passenger charge.

2. Over the Phone: Beginning 24 hours prior to departure, you can call Reservations and our agents will provide information for available flights departing on the same day as your original flight. The non-refundable $75 charge can be paid over the phone via credit card.

Once you arrive at the airport, you can check in for your new flight at Curbside Check-In, Self-Service Check-In, or our ticket counter.

3. At a Check-In Kiosk: Beginning 12 hours prior to departure, the Self-Service Check-In machines will provide a list of available flights for the same day as your original flight. Just choose the flight, pay the non-refundable $75 charge, and complete the check-in process. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

4. At the Ticket Counter: Beginning 24 hours prior to departure, our agents can provide a list of available flights for the same day as your original flight. Just choose the flight and pay the non-refundable $75 charge. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

Same-day flight changes are subject to Terms and Conditions.

Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle® and AmericanConnection®.

*Note: 1.Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.



Complimentary confirmed flight change (Link)

Get a complimentary same-day confirmed flight change with:
  • Unrestricted Economy Class (Y fare), Business or First Class tickets
  • American Airlines AAdvantage® Executive Platinum status and companions in same record
  • AirPass® membership
  • First and Business Class award tickets
  • MileSAAver® & AAnytime® award tickets
  • Choice Plus fares

Tips

Originally Posted by ThreeJulietTango View Post
...If the original flight leaves between 8 PM and midnight, you can SDFC to flights leaving from midnight to 2 AM on the following calendar day (but still the same night) and vice versa. This was revised around the same time that the routing/coterminal restrictions were added in July.

Keep in mind that reservations and airport agents may be looking at slightly different references...
Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.

Customers who purchased a Choice Plus fare have the flexibility to change one flight at no charge, provided seats are available on the desired flight.
Looking for more information? Please see our Frequently Asked Questions.

†Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and American Connection®.

* Same-day flight change charges are non-refundable. Same-day standby charges are automatically refunded if you are not accommodated on the standby flight.

. . . N.B. Inventory must be available in "E" bucket for Confirmed Flight Change to be offered; even then it still may not be available due to "Other" considerations.

Link to AA Same Day Confirmed Flight a Change Terms and Conditions

Link to aa.com Same Day Flight Change policy

Link to aa.com Same Day Travel Changes / SDFC and Standby FAQ

Archive of previous terms and conditions: http://web.archive.org/web/201405221...mers/sd-tc.jsp


Nuances and Loose Rules

Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC. (Note: this is a work in progress and your contributions/corrections are appreciated!)

For each item, the following codes apply:
Y = possible using any method
A = possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter)
N* = possible only if you find a very accommodating agent
N = little or no reported success.
  • Violating various non-routing fare rules (day/time, minimum stay, etc.): A* (see post 1020)
  • Change to flight with no E fares available (day/time, minimum stay, etc.): A* (see [http://www.flyertalk.com/forum/25099215-post1111.html"]post 1111)
  • Change routing with E avails but keep same number of connections, i.e BOS-ORD-LAX to BOS-DFW-LAX ??
  • Change destination to an entirely different place: N
  • Change destination to a co-terminal (e.g. LGA -> JFK): A* (see post 1081, post 1114 & this blog post )
  • Change destination to ultra-close airport non-coterminal airport (e.g. JFK-> LGA): ??
  • Change itinerary at the beginning to include illegal layovers (> 4 hours): A (1 of 1 getting an EP phone agent to create 8+ hr layover)
  • Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: ??
  • Change itinerary at the beginning to add a layover point not permitted by the routing rules: ??
  • Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: ??
  • Change to a flight exactly 24 hours before or after the original flight: ??
  • Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
  • Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): ??
  • Change AA-codeshare, non-AA-metal segment to AA metal: ??
  • Change from AA metal to AA-codeshare, non-AA-metal segment: ??
  • Change from AA-codeshare, non-AA-metal segment to a different AA-codeshare, non-AA-metal segment: ??
  • Change on a non-AA ticketed segment: A* (see post 1017 & post 1018)
  • Change from an upgraded flight into Y on the new flight: A
  • Change from a CPU-upgraded flight and get confirmed into available space on the new flight: ??
  • Change from an instrument-upgraded flight and get confirmed into available space on the new flight: ??
  • Non-elite on different PNR benefiting from EXP's waived-fee SDC: ??
  • SDFC on an award: ??
Link to archive thread of older posts.

ARCHIVE of AA FAQ and previous detail of SDFC:
Wayback Machine, 5 captures, 22 Jan 14 - 10 Apr 15
Link

Same-Day Flight Change Terms and Conditions
  • Same-Day Flight Change is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • Same-Day Flight Change will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status and purchase history
  • Same-Day Flight Change is subject to availability of eligible inventory
  • Same-Day Flight Change is non-transferable
  • Passengers who purchase Same-Day Flight Change and are unable to use it due to an involuntary routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf.
  • Passengers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Same-Day Flight Change
  • Passengers that have purchased a Same-Day Flight Change will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Flight Change.
  • Refunds of Same-Day Flight Change will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Flight Change purchase
  • Same-Day Flight Change reservations are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Flight Change at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Flight Change at aa.com/refunds


Same-Day Standby Terms and Conditions
  • Same-Day Standby is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • AAdvantage regular members and non-members may only use Same-Day Standby if Same-Day Flight Change is not available
  • Same-Day Standby will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status, origin and destination, and purchase history
  • AAdvantage regular members and non-members using Same-Day Standby may only stand by for an earlier flight with the same routing on the day of travel
  • Same-Day Standby is subject to availability of eligible inventory
  • Same-Day Standby is non-transferable
  • Passengers who purchase Same-Day Standby and are unable to use it due to lack of available inventory, cancellation of standby flight, or involuntary routing change are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf once the passenger completes travel on their ticketed itinerary.
  • Passengers that have purchased a Same-Day Standby will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Standby.
  • Refunds of Same-Day Standby will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Standby purchase
  • Same-Day Standby requests are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Standby at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Standby at aa.com/refunds
Print Wikipost

Old Feb 6, 18, 8:43 pm
  #16  
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,226
Team, I am someone who hates to ask questions if they are even possibly in the Wiki or in the thread, but for the life of me I can't find it.

I purchased an I fare JFK to LAX, and upgraded using a BXP1. If I got to JFK early, and there was ample space in F (A inventory or not), would they move me to an earlier flight? Or would I need to technically waitlist? I'm imagining that there would be open seats in F that they know they won't sell, but not sure what their policy or their system allows them to do in the couple hours before departure.
DMPHL is offline  
Old Feb 7, 18, 5:55 am
  #17  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT
Posts: 13,599
Originally Posted by DMPHL View Post
Team, I am someone who hates to ask questions if they are even possibly in the Wiki or in the thread, but for the life of me I can't find it.

I purchased an I fare JFK to LAX, and upgraded using a BXP1. If I got to JFK early, and there was ample space in F (A inventory or not), would they move me to an earlier flight? Or would I need to technically waitlist? I'm imagining that there would be open seats in F that they know they won't sell, but not sure what their policy or their system allows them to do in the couple hours before departure.
Would be done by gate agent in my experience. Was booked in Y on I fare JFK-SFO with J available but not I. Check-in agent removed me from upgrade list (placed there by aa.com) and placed me on standby list. Confirmed around same time upgrade list was processed.
seawolf is offline  
Old Feb 8, 18, 1:29 pm
  #18  
 
Join Date: Dec 2016
Programs: QF, BA
Posts: 102
Hi all,
I'm booked on a 6am US-Mexico flight and want to move to a later flight. As OneWorld Emerald, does this qualify for a free SDFC?

From AA:
Also, please keep in mind that:
Anyone can standby for an earlier flight, but only elite status members can standby for a later flight the same day.
Does "elite status" include OWE?

Thanks!
joequimby is offline  
Old Feb 8, 18, 2:01 pm
  #19  
 
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 509
Originally Posted by joequimby View Post
Hi all,
I'm booked on a 6am US-Mexico flight and want to move to a later flight. As OneWorld Emerald, does this qualify for a free SDFC?

From AA:

Does "elite status" include OWE?

Thanks!
For non-AA OW elites (emerald, sapphire, ruby): No to same day confirmed. Yes to same day standby. https://www.aa.com/i18n/plan-travel/...day-travel.jsp

Unfortunately, Mexico does not typically qualify for same day changes or standby (only Canada, US, Caribbean, and the JFK-LHR route) . You may still be able to get onto a standby list on the agent's discretion.
lds89 is offline  
Old Feb 8, 18, 2:26 pm
  #20  
Suspended
 
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
I think I've finally mastered SDC........book a later flight you can check the seat maps on AA.com to choose the flight with the most open FC seats. Never had an issue with getting into YC and my UPG processes within the hour. For a route like NYC-CHI-NYC this is really helpful and will definitely help my UPG chances.
AANYC1981 is offline  
Old Feb 8, 18, 2:36 pm
  #21  
 
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 509
Originally Posted by AANYC1981 View Post
I think I've finally mastered SDC........book a later flight you can check the seat maps on AA.com to choose the flight with the most open FC seats. Never had an issue with getting into YC and my UPG processes within the hour. For a route like NYC-CHI-NYC this is really helpful and will definitely help my UPG chances.
If I'm flexible I definitely do this using Expert Flyer - because you can actually see the J seats for sale in addition to the open FC seats. Given AA is doing a lot more clearing at the window it's easy to see if there are any J1s or J2s out there day of that will increase your chances; though the trade off is sometimes you're giving up a really good MCE seat with no guarantee of an upgrdae.
lds89 is offline  
Old Feb 8, 18, 2:49 pm
  #22  
 
Join Date: Dec 2016
Programs: QF, BA
Posts: 102
Originally Posted by lds89 View Post
For non-AA OW elites (emerald, sapphire, ruby): No to same day confirmed. Yes to same day standby. https://www.aa.com/i18n/plan-travel/...day-travel.jsp

Unfortunately, Mexico does not typically qualify for same day changes or standby (only Canada, US, Caribbean, and the JFK-LHR route) . You may still be able to get onto a standby list on the agent's discretion.
Thanks for the reply. Are you sure "AA Domestic" doesn't include Mexico? I thought it includes Caribbean as per https://thepointsguy.com/2018/01/aa-...change-how-to/
But then again...is Mexico really part of the Caribbean..?
joequimby is offline  
Old Feb 8, 18, 4:13 pm
  #23  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,721
.... never mind ...
serfty is offline  
Old Feb 11, 18, 12:22 pm
  #24  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 4,289
My wife is in a position to catch an earlier flight and is considering the same day standby. We are AA Gold, so no fee. But the question is - can she check a bag and still standby? If she doesn't make it on the earlier flight is her original seat (MCE window) preserved?
Gig103 is offline  
Old Feb 12, 18, 6:59 am
  #25  
 
Join Date: Aug 2010
Location: Houston, TX
Programs: HHonors Diamond, AA Executive Platinum, National Executive Elite, Avis First
Posts: 494
Once you check a bag you can't go standby. I've had luck asking to go standby and checking a bag at the same time at the counter, and if there is space and not a lengthy standby list had them clear me right away.
adambrock is offline  
Old Feb 15, 18, 8:25 am
  #26  
 
Join Date: Nov 2010
Posts: 36
Why is same routing required for SDC?

I'm sorry if this has already been covered, but I couldn't find it. I'm just curious about why American Airlines requires the exact same routing to SDC or SDSB. You would think they'd be happy to put passengers into empty seats and to keep those passengers happy by providing more choices. I would think American would also generate more money by charging the $75.00 fee where more people would opt to take a different route to get between the same origin and destination points. What am I missing?
ejay is offline  
Old Feb 15, 18, 8:51 am
  #27  
 
Join Date: Apr 2008
Location: FLL/MIA
Programs: AA EXP; AC 75K; Marriott LT Gold; Hilton Diamond
Posts: 948
Originally Posted by ejay View Post
I'm sorry if this has already been covered, but I couldn't find it. I'm just curious about why American Airlines requires the exact same routing to SDC or SDSB. You would think they'd be happy to put passengers into empty seats and to keep those passengers happy by providing more choices. I would think American would also generate more money by charging the $75.00 fee where more people would opt to take a different route to get between the same origin and destination points. What am I missing?
I'm guessing to prevent people from booking a lower cost routing and then switching to a higher cost routing (e.g., nonstop). That said, I don't think this would apply for standby since, as you mention, that seat is going out empty anyway. But I think it's also about training customers to buy what they want and not try to game the system by booking lower cost fares and then switching them.

Curious to hear others chime in.
HofstraJet is offline  
Old Feb 15, 18, 11:23 am
  #28  
 
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,387
Originally Posted by HofstraJet View Post
I'm guessing to prevent people from booking a lower cost routing and then switching to a higher cost routing (e.g., nonstop). That said, I don't think this would apply for standby since, as you mention, that seat is going out empty anyway. But I think it's also about training customers to buy what they want and not try to game the system by booking lower cost fares and then switching them.

Curious to hear others chime in.
I could've sworn that someone else posted in another thread that it's same routing since it only required a re-validation of the ticket versus a full re-ticket if changing routing. Someone also posted a speculated report that each re-ticket costs AA some stupid amount to Sabre as part of their overall PSS agreement.
weirdlyndon is offline  
Old Feb 15, 18, 11:42 am
  #29  
 
Join Date: Nov 2010
Posts: 36
Weirdlyndon and HostraJet make sense to me. I never thought of the cost to the airline to reissue a ticket. Thanks for sharing your thoughts.
ejay is offline  
Old Feb 16, 18, 7:02 pm
  #30  
 
Join Date: Feb 2009
Location: LAX
Programs: EXP. AMEX PLAT
Posts: 1,057
I was originally booked on a F discounted fare from LAX-LAS for 8:30PM tmw. I decided i want to go earlier and since it had free confirmed same day I called to see what my options were. She had told me there was a 2:15 available but I would have to pay for the confirmed change. I told her when I purchased the ticket it said confirmed same day was included she then kept telling me I was just platinum and platinum isn't free(something that had nothing to do with my concern) So then I told her my class of service entitles me to free confirmed change she said well the class is higher then one you paid and I would have to pay the fee to change. Am I lost or did she just not know what the heck she was talking about? lol
Amil is offline  

Thread Tools
Search this Thread