Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Feb 24, 2008, 9:20 pm
#31
Join Date: Mar 2007
Programs: AA 1MM
Posts: 3,182
Any "Flagship Service" (International Flagship, American Flagship, and Hawaiian Flagship) has always offers the water/oj/"bubbly" predepartures. FAs are very good with this service standard.
This particular discussion is more geared towards non-Flagship flights, such as a typical mid-con.
-FlyerBeek
This particular discussion is more geared towards non-Flagship flights, such as a typical mid-con.
-FlyerBeek
Feb 24, 2008, 9:23 pm
#32
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Just because you have not heard of it, does not mean that it doesn't exist.
Feb 25, 2008, 7:37 am
#34
Join Date: Jul 2007
Location: BOS
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Posts: 174
DFW->SNA & SNA -> DFW
water oj < 50% of the time
booze = never
water oj < 50% of the time
booze = never
Feb 25, 2008, 8:29 am
#36
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"Please take your seat, sir, and stop asking for beer, or I will have to call Security!" 
Feb 25, 2008, 10:46 am
#37
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Neither of your posts in this thread really make sense. I've always been served prior to departure at MIA (same state as MCO), so it's obviously not a license issue. Also, the AC, from my knowledge, is treated as a separate company than the airline, and could thus have its own licenses.
Apparently, it is the case at the locations that SluggoAAFA. It appears AA does not have liquor licenses in PA, OH, KS, or CT.
Feb 25, 2008, 10:59 am
#38
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
I have no idea whether AA has a state liquor license or whether there is some Orlando/Orange County requirement. Apparently this isn't the issue at MCO.
Apparently, it is the case at the locations that SluggoAAFA. It appears AA does not have liquor licenses in PA, OH, KS, or CT.
Apparently, it is the case at the locations that SluggoAAFA. It appears AA does not have liquor licenses in PA, OH, KS, or CT.
The places sluggo listed vary on their rules. Some it is before a certain time of day, some places it is no liquor on sunday.
The general rule for predepartures is that they want us to do them but understand if we don't have the time. Predepartures that we learn in training have always consisted of OJ, water, and champagne. That is what AA considers predepartures. If Champagne is in splits and we don't have many than OJ and Water is acceptable. Many FAs, myself included, will serve a full complement of drinks if time allows it and if I/they am not working with bonded liquor carts.
This predeparture belief that all beverages should be offered during predepartures is one of the reasons MOST flight attendants get mad when all FAs don't follow procedure at all times. When you deviate from procedure, and many FAs follow you, then you set a precedent that now makes the passengers believe that those who follow the rules are lazy instead of just doing what the book says.
Feb 25, 2008, 11:12 am
#39
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
There are definitely some lazy FAs. I do have to add, though, that many times when you see us standing around in the front there are some factors at work that can make or break our decision to to the predepartures. They could range anywhere from: we are being catered, we don't know if the airplane is broken, we have the old catering, we have an issue going on in the back you don't know about, we want to be sure to speak with the agent about something we have a problem with before they sneak in and shut the door while we're in the aisle, the captain tells us to hold off service..... There are a lot of weird factors during boarding that DO prevent predepartures. Many of those reasons have a lot to do with the flight but are not things you want to make announcements about.
Some people definitely just don't do them. I don't understand it myself but those who don't insist they aren't doing them. I try to always do them, or at least start them. You can't win all the time though because I have had people become very angry with me for not getting to their row when they saw me give half the cabin predepartures. Sometimes you're d@mned if you do and d@mned if you don't.
I didn't get newspapers on a flight this month but I found some papers in the closet from the inbound so I gave a few people newspapers and was yelled at by a man who didn't get USA today when the man in front of him did. I told him we didn't have newspapers on the flight and I was giving out the ones from the inbound flight and he told me I shouldn't have given any out. So, next time I don't.
Feb 25, 2008, 11:14 am
#40
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The places sluggo listed vary on their rules. Some it is before a certain time of day, some places it is no liquor on sunday.
The general rule for predepartures is that they want us to do them but understand if we don't have the time. Predepartures that we learn in training have always consisted of OJ, water, and champagne. That is what AA considers predepartures. If Champagne is in splits and we don't have many than OJ and Water is acceptable. Many FAs, myself included, will serve a full complement of drinks if time allows it and if I/they am not working with bonded liquor carts.
This predeparture belief that all beverages should be offered during predepartures is one of the reasons MOST flight attendants get mad when all FAs don't follow procedure at all times. When you deviate from procedure, and many FAs follow you, then you set a precedent that now makes the passengers believe that those who follow the rules are lazy instead of just doing what the book says.
The general rule for predepartures is that they want us to do them but understand if we don't have the time. Predepartures that we learn in training have always consisted of OJ, water, and champagne. That is what AA considers predepartures. If Champagne is in splits and we don't have many than OJ and Water is acceptable. Many FAs, myself included, will serve a full complement of drinks if time allows it and if I/they am not working with bonded liquor carts.
This predeparture belief that all beverages should be offered during predepartures is one of the reasons MOST flight attendants get mad when all FAs don't follow procedure at all times. When you deviate from procedure, and many FAs follow you, then you set a precedent that now makes the passengers believe that those who follow the rules are lazy instead of just doing what the book says.
Feb 25, 2008, 11:17 am
#41
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Feb 25, 2008, 1:22 pm
#45
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
) and it amused me.As I said, the protocol is oj, water, and champagne. I try to do all when able but don't if I can't. That's it.
The most important thing for the person in the galley to do is to set it up for the inflight service. Predepartures take second rating to that. On a widebody airplane the first thing the galley FA does is take the OJ, water, Champagne and predeparture glasses and sends it out to the aisle FAs and tells them to vacate the galley and gives them the hint (or tells them flat out) to get out of their way. Sometimes the galley is fine with you running in and out to get diet cokes or coffee, but other times they aren't so it is OJ, water, and champagne for all with no deviations.
So, basically, you can ask for other drinks but you might not receive them. If that's the case than just wait until take off and you'll get what you want and need.