Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

LHR / London Heathrow Int'l. Airport AA Arrivals Lounge (master thread)

LHR / London Heathrow Int'l. Airport AA Arrivals Lounge (master thread)

    Hide Wikipost
Old Aug 26, 19, 9:15 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
LHR / London Heathrow International Airport Terminal 3 Landside Level 2
American Airlines Arrivals Lounge (N.B. not a oneworld lounge)


The LHR AA T-3 Arrivals Lounge is open as of 3 Aug 2016.

Link to LHR airport information on aa.com

Link to LHR airport website

Link to oneworld website Lounge Access and Lounge Finder tool

American Airlines LHR Arrivals Lounge (not a oneworld lounge)

Location: LANDSIDE. Exit to the right after Terminal 3 Immigration and the Customs Hall, and take the stairs or elevator / lift (faces forex bureaux) to Level 2.

Hours: 5:00 a.m. - 3:30 p.m. promptly link for hours and further information.

NOTE: Please see text box below for detailed Arrivals Lounge Access Rules. Under an AA / BA arrangement, qualifying AA and BA (only, does not extend to other oneworld airlines) may use either T-3 (AA) or T-5 (BA) Arrivals Lounges (T-5 lounge has the same hours but is apt to be more crowded).

Amenities:
  • 29 Shower suites with C.O. Bigelow products
  • Hair dryers
  • Valet ironing service
  • Dental & shaving kits (by request)
  • Full breakfast & lunch buffet
  • Coffee, espresso & champagne bar
  • Wi-Fi & Business Center
  • temporary baggage stowage (while one visits)
  • Business Centre with Individual workstations
  • Daily newspapers
American’s only Arrivals Lounge, located inside LHR, opens today after undergoing a multi-million dollar refurbishment to drastically improve the overall look and ambiance of the facility.

The lounge now features 29 top-notch shower rooms. All shower rooms are stocked with complimentary C.O. Bigelow shower toiletries, shower caps, cotton balls, cotton swabs and mouth wash, plus dental and shave kits on request. A valet service assists guests who need their clothing to be pressed. Other lounge facilities include a business center and meeting room.

But you can't just look good and go hungry. Our catering partner for the lounge is Rhubarb, and their mission statement is “Deliciously different." They'll deliver premium food and beverages, greet guests and ensure their other needs are taken care of. There is also a Grab-n-Go station for hungry and hurried travelers.

Enhancing the food and beverage experience at LHR

* Now offering champagne and Bucks Fizz
* Upgrading the breakfast buffet to include made-to-order smoothies and omelets, pastries, pancakes and porridge
* Features a new a la carte menu option
* Introducing a lunch service including a buffet, artisan breads, a British cheese board and seasonal dishes
* New buffet options will be offered every four weeks, and the a la carte menu will change every three weeks
FULL Arrivals Lounge ACCESS RULES (Link)

When flying American to London Heathrow, access* is complimentary** for:
  • First and Business Class passengers traveling on American
  • AAdvantage® Executive Platinum (including ConciergeKeySM)
*Access available for qualifying individuals only (no guests)

**Customers traveling on airline industry non-revenue tickets are not eligible for access without the purchase of an Arrivals Lounge Day Pass

Flying on British Airways, Cathay Pacific or Qantas?
Access* is complimentary** for:
  • First, Club World, Premier and Gold Executive Club customers arriving in LHR on the same day on a long distance flight operated by British Airways or a regional affiliate marketed by British Airways.
  • First, Business Class customers and those holding an invitation from Cathay Pacific arriving in LHR on the same day on a flight operated by Cathay Pacific or a regional affiliate marketed by Cathay Pacific.
  • First and Business Class members arriving in LHR on the same day on a flight operated by Qantas or a regional affiliate marketed by Qantas.c
*Access available for qualifying individuals only

**Customers traveling on airline industry non-revenue tickets are not eligible for access without the purchase of an Arrivals Lounge Day Pass

NOTE: No guests, Admirals Club members not meeting above criteria, nonrev, AMEX or Priority Pass admission. All others may purchase Arrivals Lounge passes:

Arrivals Lounge One-Day Passes are available for purchase for USD $90 + VAT to all other passengers* flying to London Heathrow upon arrival.

The Terminal 5 BA Arrivals Lounge has similar access policies and hours. See BAEC Forum) BAEC Forum Dashboard United Kingdom Lounge Database.

Link to BAEC thread on BA LHR T-5 Arrivals Lounge
Links to other LHR Terminal 3 oneworld Lounges threads:
For lounge information about oneworld lounges for oneworld passengers departing Terminals 1 and 5, please see the BAEC Forum BA Lounge Database Dashboard for the United Kingdom here and / or the oneworld Lounge Access and Locator here.

Also in the BAEC forum, see:[b]
(Thanks to jerry a. laska)

List of oneworld Airlines and Terminals at London Heathrow

List of oneworld airlines using LHR Terminal 3:
  • American Airlines
  • British Airways (limited short hauls)
  • Cathay Pacific
  • Finnair
  • Japan Airlines
  • Qantas
  • Royal Jordanian
Other oneworld airlines use:
  • Terminal 1 - TAM, some British Airways
  • Terminal 4 - Malaysian Airways and Qatar Airways
  • Terminal 5 - most British Airways, all Iberia

Older or obsolete posts through the August 2016 Arrivals Lounge reopening have been archived to ARCHIVE: LHR / London Heathrow Int'l. Apt. Terminal 3 AA Arrivals Lounge

Updated 12 Aug 2016 - JDiver
Print Wikipost

Old Aug 2, 07, 7:59 pm
  #1  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,405
LHR / London Heathrow Int'l. Airport AA Arrivals Lounge (master thread)


LHR / London Heathrow International Airport Terminal 3 Level 2 Landside
American Airlines Arrivals Lounge

Last edited by JDiver; May 19, 15 at 3:28 pm Reason: Update
JDiver is offline  
Old Aug 3, 16, 8:59 am
  #2  
 
Join Date: Nov 2015
Location: OMA/LNK
Programs: AA EXP, HHonors Diamond
Posts: 210
I think it may be open again. The website doesn't show it as closed and I received this from a Twitter DM:

Our site is showing the Lounge is open from 5 a.m. – 3:30 p.m. daily.

I fly to London tonight, I will post a message if it in fact is open. I won't be able to say how it is compared to the old one because this is my first time there when I was eligible to go.
badkneeski is offline  
Old Aug 3, 16, 9:07 pm
  #3  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,405
Wikipost updated.

Enhanced breakfast.

29 shower suites.

Extended hours (5:00 am - 3:30 pm)
JDiver is offline  
Old Aug 3, 16, 9:16 pm
  #4  
 
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA and CX. (Disgruntled UA Lifetime Plat) - No hotel loyalty anymore
Posts: 6,344
I'm thru Sun AM - I can post a compare vs the old one if no one has done so by then
NickP 1K is offline  
Old Aug 3, 16, 9:42 pm
  #5  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,832
Originally Posted by JDiver View Post
Wikipost updated.

Enhanced breakfast.


No kidding!!
__________________
29 shower suites.

Extended hours (5:00 am - 3:30 pm)
American’s only Arrivals Lounge, located inside LHR, opens today after undergoing a multi-million dollar refurbishment to drastically improve the overall look and ambiance of the facility.

The lounge now features 29 top-notch shower rooms. All shower rooms are stocked with complimentary C.O. Bigelow shower toiletries, shower caps, cotton balls, cotton swabs and mouth wash, plus dental and shave kits on request. A valet service assists guests who need their clothing to be pressed. Other lounge facilities include a business center and meeting room.

But you can't just look good and go hungry. Our catering partner for the lounge is Rhubarb, and their mission statement is “Deliciously different." They'll deliver premium food and beverages, greet guests and ensure their other needs are taken care of. There is also a Grab-n-Go station for hungry and hurried travelers.

Enhancing the food and beverage experience at LHR
* Now offering champagne and Bucks Fizz
* Upgrading the breakfast buffet to include made-to-order smoothies and omelets, pastries, pancakes and porridge
* Features a new a la carte menu option
* Introducing a lunch service including a buffet, artisan breads, a British cheese board and seasonal dishes
* New buffet options will be offered every four weeks, and the a la carte menu will change every three weeks
teemuflyer is offline  
Old Aug 3, 16, 11:19 pm
  #6  
 
Join Date: Sep 2007
Programs: UA, AA, SWA
Posts: 168
Can wait to hear about it and see some pictures before I arrive next month to check it out for myself.
legallyblond is offline  
Old Aug 4, 16, 3:03 am
  #7  
Moderator: American AAdvantage, Signatures
 
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton, Marriott/SPG Platinum, National Exec, AA EXP Emeritus
Posts: 9,096
Originally Posted by teemuflyer View Post
Now offering champagne
Did you, ahem, happen to see the label on the bottle?

* Upgrading the breakfast buffet to include made-to-order smoothies and omelets, pastries, pancakes and porridge
* Features a new a la carte menu option
* Introducing a lunch service including a buffet, artisan breads, a British cheese board and seasonal dishes
* New buffet options will be offered every four weeks, and the a la carte menu will change every three weeks
This is all great news and will be a substantial upgrade from the old arrivals experience.
Microwave is offline  
Old Aug 4, 16, 6:02 am
  #8  
 
Join Date: May 2005
Location: Abidjan
Programs: OW Emerald - HH Diamond
Posts: 3,022
Good news, but I will miss the old lounge in all it's 1987-ness.
Abidjan is online now  
Old Aug 4, 16, 8:19 am
  #9  
 
Join Date: Nov 2015
Location: OMA/LNK
Programs: AA EXP, HHonors Diamond
Posts: 210
Yes it is open... the shower suites seemed nice to me, big shower head with nice water flow and plenty of hot water, no wait to use - I'm easy to please! I wanted to start day so didn't partake in breakfast or the champage.
badkneeski is offline  
Old Aug 4, 16, 5:12 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
A couple of photos from a thread in the BA forum:

http://www.flyertalk.com/forum/briti...l#post27016883
Non-NonRev is offline  
Old Aug 4, 16, 5:53 pm
  #11  
BLG
 
Join Date: Jun 2007
Location: SBA & LAX
Programs: AA Lifetime Gold, BA Lifetime Blue, Marriott Gold, and many others
Posts: 1,118
Looking forward to using it next month -- what were the food options?
BLG is offline  
Old Aug 12, 16, 4:28 am
  #12  
Hilton Contributor Badge
 
Join Date: Oct 2003
Location: TPA
Programs: AA Plat 2MM, AS MVPG75, HGP Diamond, HH Diamond, SPG Gold
Posts: 2,197
I'm at the arrivals lounge right now. It's about 11:30 a.m. in London, and there are maybe 10 people here. Here are a few pictures of the food that's available:




Flying Buccaneer is offline  
Old Aug 12, 16, 4:54 am
  #13  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,832
Originally Posted by Flying Buccaneer View Post
I'm at the arrivals lounge right now. It's about 11:30 a.m. in London, and there are maybe 10 people here. Here are a few pictures of the food that's available:

...
Thanks for sharing. Looks like a big improvement from what it was in the past (although I always appreciated the shower and pressing service).

In addition to the champagne, I noticed the Bloody Mary bar.. nice!

Last edited by JDiver; Aug 12, 16 at 6:10 am Reason: Repeated image links deleted
teemuflyer is offline  
Old Aug 12, 16, 6:31 am
  #14  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,405
Older and obsolete posts (prior to the August 3, 2016 reopening of the refurbished lounge) have been archived. They can be read here.

/Moderator
JDiver is offline  
Old Aug 12, 16, 12:18 pm
  #15  
 
Join Date: May 2009
Location: SEA
Programs: AA EXP (1.7MM), Hilton Gold, SPG Gold, Marriott Plat
Posts: 4,815
Whats the average time these days for clearing customs & immigration in London? We will be arriving 9AM so figuring on visiting arrivals lounge for showers and breakfast before heading in to LHR. Assuming an hour in the lounge I'm trying to account for how much time in immigration/customs (flying in J if that helps) before we get in to the lounge so that I can schedule our car service. 1 hr buffer?
mikelat is online now  

Thread Tools
Search this Thread