How to get AA / AAdvantage flight / flights history? (master thread)
 

Is anyone aware of a way to get a printout of all of your AAdvantage activity?


Please read posts #s 24, 26, 27, 40, 79, ...

You can get the last 6 months online at aa.com. For more than that, you'll probably have to call Customer Service (800-421-0600).

cheers!

Any luck? I had the same "wonder" the other day.

Are you asking so that you can get an accurate map on flightmemory.com?
;)

It would be really great if AA provided something like this, such as a year-end activity summary on request. Has this ever been done?

My flightmemory.com is all set because I take notes religiously on the flights I take. :cool: But still would be nice to have a printout to look over and reminisce about past years and all the miles coming in, etc.

You can call AAdvantage Customer Service and get printouts of as much activity as you want. Of course, they charge a hefty fee for this service.

Do you have any experience with this? What kinda of $ are we talking about?

That sounds made up-- is it true?

i think UA has this on their website much more easily accessible. certainly something many would appreciate, especially the addicts among us...

My experience is by no means recent but I did once receive a cumulative printout of my AA activity. It was about 10 years ago and came to me unrequested as a result of me questioning some bonus mile calculation. It was in the form of what looked like a mainframe print job so it was not pretty.

It was hefty but no "hefty fee" was charged. If I got one today, it would probably arrive in a box.

Yes, it's true. At least it used to be. I remember back when AA stopped sending out paper statements to members with addresses inside the USA. At the time, I was in need of a full year's worth of activity. When I called AAdv CS, the AAgent said she would be happy to send me a year-end summary for $20.

Actually... not true.

You can call and get 18 months of previous statements, in a statement format. It takes 2-3 weeks.

You can call and request copies of all activity on file. These are not statements, but screen prints. And the data available is only for the past 2-3 years. Usually takes about a week. There is a fee for each one of these services.

The fee is $50 for a service of providing you the last 18 months of account activity. I just did this last week. You can email advantage with the question, and just reply to their reply with your credit card number.

Wow. That seems pricey.

Don't get me wrong, I don't think it should be free, but $50 seems steep.

I think it SHOULD be free. We are talking about my own transaction data in a computer driven world. They should simply have that history available online in my account (works this way at overstock and tons of other websites).

Have you written your suggestions to AA?

The web-programmers AA has seem to be locked away in a room someplace and never ever travel themselves. If they actually would usability test some of the functions they have before they are released (hey any member on FT could do a good job of testing) they would have add some value to their IT.

Remember the IT techie staff you are talking about are the ones that:
. Cannot manage to put eVIP balance on-line
. Took away the 'all' cabin view of available seats (something ExpertFlyer has put in place)
. Added the Spanish language to the various screens and made us use our mouse much much more (since tab stops now on the English and Spanish links) where other web sites have these off-focus and allow tab movement much more easily
. Do not test their products on the technology widely available and used by REAL pax (hey it works on IE5 so it must work for everyone)

I mean with products available (for free) like flightmemory.com .. why could AA not provide mapping of our flights (historical and future) as well as displaying routing options to us visually?

I think there are a lot of priorities that the AA web programmers are given that have no relationship to the real BIS business traveler. It is very obvious that they do not travel nor use their product the way a road warrior does.