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Guide: NRT / Tokyo Narita Int'l. Admirals Club & oneworld Lounges

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Old Apr 3, 2015, 8:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
="3"%Please edit or add information to this wiki as necessary.
NOTE: NRT Admirals Club closing March 2020

Link to NRT information on aa.com

Link to NRT airport website

Link to oneworld website Lounge Access and Lounge Finder tool

NOTE: International arriving passengers must have a valid, same-day ticket for departure permitting access through Security for Terminal 2 lounge access.

="3"%Tokyo Narita Airport Admirals Club

LOCATION: Terminal 2, after immigration and Passport Control, one floor below departure level, Gate 71. CLOSING MARCH 2020. Admirals Club members will have access to the JL Sakura Business lounge when flying AA or other oneworld airlines regardless of class of service, and AA flyers qualifying for lounge access by status or class of service still have access to the oneworld airline lounges (CX, JL).

HOURS: Please see here for current hours (which vary daily) and further information.

AMENITIES:
  • Complimentary Wi-Fi
    • PCs with Internet access
      • Showers
        • Bar - café


="3"%Japan Airlines First Class Lounge

LOCATION: Terminal 2, airside, Level 3&4 (main building), and Level 3 (satellite building)

NOTE: Notes: Access to First Class Lounge is restricted to Emerald members or those travelling in First Class. Qualifying departing passengers from British Airways, Japan Airlines, Qatar Airways, S7 and SriLankan Airlines are directed here.

HOURS: Daily: 07:30-22:00 (main building), 07:30-12:30 (satellite building)

AMENITIES:
  • Complimentary Wi-Fi
    • PCs with Internet access
      • Showers
        • Bar - café
          • Sushi bar


="3"%Japan Airlines Sakura Lounge

LOCATION: Terminal 2, airside, Level 3 & 4 (Main Building) and Level 3 (Satellite Building)

NOTE: Notes: Qualifying departing passengers from British Airways, Japan Airlines, Qatar Airways, S7 and SriLankan Airlines are directed here.

HOURS: Daily: 07:30-22:00 (3F Main Building), 07:30-12:30 Satellite Building

AMENITIES:
  • Complimentary Wi-Fi
    • PCs with Internet access
      • Showers


="3"%Japan Airlines Sakura Lounge

LOCATION: Terminal 2, Domestic Area, Level 3

NOTE: Domestic departure lounge

HOURS: 07:30 - until last departure

AMENITIES:
  • Complimentary Wi-Fi
    • PCs with Internet access
      • Showers
        • Business Centre


="3"%Cathay Pacific First and Business Lounges

LOCATION: Terminal 2, Domestic Area, Level 3

NOTE: Notes: Qualifying departing passengers from Cathay Pacific are directed here. First Class lounge restructed to departing First Class or oneworld Emerald passengers.

HOURS: 07:30 - until last departure

AMENITIES:
  • Complimentary Wi-Fi
    • PCs with Internet access


="3"%Qantas International Business Lounge

LOCATION: Airside Level 2, Satellite Terminal

NOTES: Qualifying passengers departing on Finnair, Malaysia, Qantas are directed here.

HOURS: Daily: 08:30-21:30.

AMENITIES:
  • Complimentary WiFi
    • Computers
      • Food and beverages
        • Showers


="3"%Restaurant and Showers for Arriving Passengers

Arriving passengers do not have lounge access
, but have access to the NRT "Hospitality Program" Link
  • Transit passengers connecting between international flights can use “Traveler's Lounge Rassurants” (sic) free of charge (as of 2015, current 2018).
    • They also qualify for a 50% discount on the use of showers (accurate in 2018):
      • Adults (13 years or older) : 500 yen (Tax included)
        • Standard charge 1,030 yen (Tax included)

      *Showers only before passport control area.
      • Please present documentation (e.g. ticket or boarding pass) for your connecting flight at the reception counter of the respective facilities to receive these benefits smoothly.


Older and obsolete posts can be read at: ARCHIVE: NRT / Tokyo Narita Admirals Club & oneworld Lounges



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Old Jan 15, 2004, 4:14 pm
  #1  
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Guide: NRT / Tokyo Narita Int'l. Admirals Club & oneworld Lounges

NRT / Tokyo Narita International Airport Admirals Club

CLOSING MARCH 2020

Last edited by JDiver; Nov 16, 2019 at 8:54 am Reason: Update
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Old Jan 6, 2013, 7:51 pm
  #2  
 
Join Date: Aug 2005
Posts: 393
Just one data point:
On 12/30 at about 10-12 AM, I compared the JL Business lounge and the AC at NRT (I did not have access to the Sakura FC lounge). The AC was much much nicer:
much less crowded
much quieter
about eight food choices in AC, including little sandwich wrap thingies, as opposed to just cheese balls and crackers at the JL lounge
roughly equivalent drinks, but I did not look too closely at that; self serve in both lounges. I think I had a glass of pineapple juice in each lounge.
power outlets everywhere in AC, as opposed to hard to find at JL

I was a bit surprised, since my prejudice had led me to expect that the JL lounge would be nicer than the AC. But the AC was really well ahead.

I have been to the JL First lounge before, about three years ago, and it was of course much nicer than either of the business lounges.


At the entrance to the JL lounge, there was a sign indicating that there is a new FC lounge opening up (or open now?) upstairs above the existing lounge. Have any of you visited it? Is it significantly nicer or different than the JL FC lounge of a few years ago?

Thanks,
saunders111
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Old Jan 6, 2013, 8:16 pm
  #3  
 
Join Date: Sep 2005
Posts: 2,731
Originally Posted by saunders111
Just one data point:
On 12/30 at about 10-12 AM, I compared the JL Business lounge and the AC at NRT (I did not have access to the Sakura FC lounge). The AC was much much nicer:
much less crowded
much quieter
about eight food choices in AC, including little sandwich wrap thingies, as opposed to just cheese balls and crackers at the JL lounge
roughly equivalent drinks, but I did not look too closely at that; self serve in both lounges. I think I had a glass of pineapple juice in each lounge.
power outlets everywhere in AC, as opposed to hard to find at JL

I was a bit surprised, since my prejudice had led me to expect that the JL lounge would be nicer than the AC. But the AC was really well ahead.

I have been to the JL First lounge before, about three years ago, and it was of course much nicer than either of the business lounges.


At the entrance to the JL lounge, there was a sign indicating that there is a new FC lounge opening up (or open now?) upstairs above the existing lounge. Have any of you visited it? Is it significantly nicer or different than the JL FC lounge of a few years ago?

Thanks,
saunders111
I am surprised on your report for the JL lounge food options. Did you check out the dedicated dining area upstairs? They should have some hot items there, including beef curry, some miso soup, and a few other things that I don't remember.
ckpeter is offline  
Old Jan 6, 2013, 8:30 pm
  #4  
 
Join Date: Nov 2003
Location: CGK/KOA
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Originally Posted by saunders111
Just one data point:
On 12/30 at about 10-12 AM, I compared the JL Business lounge and the AC at NRT (I did not have access to the Sakura FC lounge). The AC was much much nicer:
much less crowded
much quieter
about eight food choices in AC, including little sandwich wrap thingies, as opposed to just cheese balls and crackers at the JL lounge
roughly equivalent drinks, but I did not look too closely at that; self serve in both lounges. I think I had a glass of pineapple juice in each lounge.
power outlets everywhere in AC, as opposed to hard to find at JL

I was a bit surprised, since my prejudice had led me to expect that the JL lounge would be nicer than the AC. But the AC was really well ahead.

I have been to the JL First lounge before, about three years ago, and it was of course much nicer than either of the business lounges.


At the entrance to the JL lounge, there was a sign indicating that there is a new FC lounge opening up (or open now?) upstairs above the existing lounge. Have any of you visited it? Is it significantly nicer or different than the JL FC lounge of a few years ago?

Thanks,
saunders111
Good question about the new lounge upstairs. Can anyone that qualifies use it as well? I just stick the the one downstairs and haven't tried it yet....
Penguinmoon is offline  
Old Jan 6, 2013, 9:12 pm
  #5  
 
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Location: HNL
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Originally Posted by ckpeter
I am surprised on your report for the JL lounge food options. Did you check out the dedicated dining area upstairs? They should have some hot items there, including beef curry, some miso soup, and a few other things that I don't remember.
I too am surprised about the report. I was at the JL First Class (FC) Lounge and JL Business Class (BC) Lounges in the summer of 2011.

The JL BC Lounge had awesome full body massage chairs and good hot food upstairs. It sounds like you went into the seating area and not to the other areas where there are massage chairs and hot plate foods. The upstairs you see from the JL BC lounge is part of the BC Lounge and is where the hot food is. It looks deceiving in that you think it isn't part of the lounge and that the FC Lounge people are looking down at you, but it actually is part of the BC lounge. The massage chairs are kind of hidden.

The JL FC Lounge is fantastic. You get a massage from a masseuse you schedule an appointment with (can't remember if it was 15, 20, or 30 minute massage). There is a stocked bar area and a manned bar by someone who can give you advice on the best sake they have The food quality is better (better rice, better noodles, etc...) and better Sake
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Old Jan 7, 2013, 8:34 pm
  #6  
 
Join Date: Nov 2010
Location: Cupertino, CA
Programs: *G, HH Gold, Hyatt Plat, BW Plat
Posts: 73
I had a lengthy 6-hour layover at NRT on 12/24, so I hit up the JAL FL, Sakura, CX, and AC lounges. If you're interested, here's my lounge tour blog post, which includes pictures and my 2 cents.
Legendary poster is offline  
Old Jan 7, 2013, 9:08 pm
  #7  
 
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I'll be doing an early year MR to NRT this month so as a first-time Asia traveller, this thread is very useful. I am coming into NRT on AA175 from DFW and then departing NRT on AA154 to ORD. I have roughly 4 hours at NRT, and my lounge strategy is to first go to the AC to have a shower, and then to head to the JL F lounge to spend the rest of my time there. From what I have read, the AC showers are the best at NRT. For those of you that are NRT experts, does my lounge strategy make sense?
Seat 1F is offline  
Old Jan 7, 2013, 9:46 pm
  #8  
 
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Originally Posted by Legendary poster
I had a lengthy 6-hour layover at NRT on 12/24, so I hit up the JAL FL, Sakura, CX, and AC lounges. If you're interested, here's my lounge tour blog post, which includes pictures and my 2 cents.
Thank you! Was researching lounge options at NRT for my upcoming trip and this was very helpful.
StephenW is offline  
Old Jan 7, 2013, 11:11 pm
  #9  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
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Originally Posted by Legendary poster
I had a lengthy 6-hour layover at NRT on 12/24, so I hit up the JAL FL, Sakura, CX, and AC lounges. If you're interested, here's my lounge tour blog post, which includes pictures and my 2 cents.
Your first photo is a photo of a priority lane with a well labeled gate. Where is that location (e.g. airside NRT? immigration NRT?), I've never seen it before when I travel U.S. to NRT or back. Thanks
canyonleo is offline  
Old Jan 7, 2013, 11:20 pm
  #10  
 
Join Date: Jan 2013
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Originally Posted by canyonleo
Your first photo is a photo of a priority lane with a well labeled gate. Where is that location (e.g. airside NRT? immigration NRT?), I've never seen it before when I travel U.S. to NRT or back. Thanks
I was there last week. It is literally to the right of the AA check in desks landslide at the start of security. Super convenient
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Old Jan 8, 2013, 7:23 am
  #11  
 
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Posts: 73
Originally Posted by canyonleo
Your first photo is a photo of a priority lane with a well labeled gate. Where is that location (e.g. airside NRT? immigration NRT?), I've never seen it before when I travel U.S. to NRT or back. Thanks
If you look at this map, it should be the northern yellow-shaded security check to the right of check-in counter E, which belongs to AA. And I second uscjeff on the convenience factor ^.
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Old Jan 8, 2013, 8:27 am
  #12  
 
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Originally Posted by Seat 1F
I'll be doing an early year MR to NRT this month so as a first-time Asia traveller, this thread is very useful. I am coming into NRT on AA175 from DFW and then departing NRT on AA154 to ORD. I have roughly 4 hours at NRT, and my lounge strategy is to first go to the AC to have a shower, and then to head to the JL F lounge to spend the rest of my time there. From what I have read, the AC showers are the best at NRT. For those of you that are NRT experts, does my lounge strategy make sense?
I'd personally just skip the AC- the showers at the JL F Lounge are more than adequate, and if you're lucky, you can squeeze in a free massage as well. But if you'd like to also check out the AC, as its probably the best AC in the system, nothing wrong with your plan.
teemuflyer is offline  
Old Jan 8, 2013, 10:00 am
  #13  
 
Join Date: May 2007
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Programs: AA (Plt Pro; 1.5 MM)
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Originally Posted by saunders111
...about eight food choices in AC, including little sandwich wrap thingies, as opposed to just cheese balls and crackers at the JL lounge
This lack of food in JL lounge just doesn't make sense. They have built an entire section on 2nd floor dedicated to nothing but food and drinks. Was it shuttered? I am with ckpeter in suspecting that you somehow missed it.

Another possibility is that you were in some small JL lounge, not the main one (they may have more than one). The main one we all talk about has its main entrance behind a money exchange counter. As you enter, there is a reception desk, with FC lounge to left and Business lounge to the right.
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Old Jan 8, 2013, 12:17 pm
  #14  
 
Join Date: Jan 2004
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Posts: 451
Thanks for the comprehensive report.
I will be transiting ORT>NRT>BKK and return
in J on AA metal, continuing to BKK on
JL metal,with a stop over in NRT.
As a 'lowly' AA MM gold would I have access to
the OW NRT JL Biz class lounge ?
Thx
aafreq is offline  
Old Jan 8, 2013, 5:49 pm
  #15  
 
Join Date: Jul 2011
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Posts: 1,723
Originally Posted by Legendary poster
If you look at this map, it should be the northern yellow-shaded security check to the right of check-in counter E, which belongs to AA. And I second uscjeff on the convenience factor ^.
Interesting, that's where I always enter, as it's the entrance right opposite of the JAL lounges. I've never seen that, in fact in past (last trip was December) in that location they only had a JAL special entrance (F only I think?) that couldn't be used by Emerald (e.g. and EXP on an AA flight in J or F). I'll check it out Friday (although I'm flying JAL J anyway then) - it looks like a great change for AA not JAL fliers). Thx

Added later in the week:
Nope, I missed any notation of north/south, and I now realize I always use the southern entrance (the left yellow shaded area), as it's right across from the JAL lounge. I just now used that left entrance again, and can confirm it's "fast track entrance" is only for JAL F/J and offers no benefit for AA status (if not flying JAL F/J).

I did walk over to the other entrance (right side) and I see this AA F/J + Emerald + Saphire fast track entrance. I'll use that the next time I take AA and not JAL. Anyone know when they added this fast track?

Last edited by canyonleo; Jan 10, 2013 at 11:46 pm
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