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Old Dec 31, 2013, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Preventing AAdvantage Miles and Accounts from Expiring:
What can I do? Alternatives for miles use and discussion.


To check your miles expiration date: Look for the Wallet link on the website or in the app.

From AAdvantage Terms and Conditions: "AAdvantage members must have mileage earning or redeeming activity once every 18 months in order to retain their miles. If your account has no qualifying activity in any 18-month period, all miles in the account will expire. Qualifying activity extends the expiration date of all unexpired mileage credit in your account for 18 months from the date of the qualifying activity. Qualifying activity is defined as redeeming any AAdvantage award or accruing mileage credit on any eligible American, American Eagle® or AAdvantage airline participant as well as accruing mileage credit with participating hotels, car rental companies, credit cards, telecommunication providers and other service providers offering AAdvantage mileage credit." Gufting or donating miles, doing anything that will cause an increase or decrease in the number of award miles in an AAdvantage account resets the expiration clock by 18 months.
AAdvantage members who are under 21 are not subject to mileage expiration if their birthday is associated with their account.

But note:
Pausing AAdvantage® mile expiration through June 2021

You’ve worked hard to earn your AAdvantage® miles, and we recognize you may need more time than usual to keep them active. We’ve paused the expiration of miles through June 30, 2021. If your miles are scheduled to expire on or before June 30, 2021, they will now expire in July 2021, if there’s no additional activity in your account before then. You can find the expiration date of your miles in the Wallet section of your AAdvantage® account.
ANY account activity, earning or using miles, will extend the expiration date of all AA miles by an additional 18 months.

When days count, be aware: it's the transaction date, not the posting date, that counts to extend miles' validity. It can take some time for miles activity to fully post, including the new expiration date. But, read on. Be aware of some vendors’ delayed posting, however.

Originally Posted by Cygnet
"Activity date" is how the airline sees it, but beware that the date as reported by the shopping portal vendor can be a "gotcha." From my own experiences of various online vendors, the "activity date" reported can be the date you placed the order, OR the date your order was "received", OR the date your order was "processed", OR the date a transaction "hold" was placed on your credit card, OR the date your credit card company actually approved the transaction, OR the date your order was shipped, OR the date it was picked up (if in-store, for example), OR...etc., etc. And, don't forget time zone differences, too, if your cutoff date is very close (is it the time zone/date of where you ordered, or the vendor's website server, or the vendor's physical store, or...?) In other words, each online vendor may define and report the activity date to the airline in ways you didn't expect. I have seen an instance, for example, where the reported activity date was almost 2 weeks past the actual date I placed the order, simply because a part was on back-order, thus the full order was not "completed" and therefore the credit card not billed until later. Another example is flower delivery, especially if the flowers aren't scheduled for delivery until much later. Buyer beware -- the airline will refer you to the vendor for clarification.
For other relevant threads and resources see:

aa.com and Others:
  • Link to AA restricts expired miles reactivation within 18 months of expiration (2019) thread
  • Link to How to Reactivate / Restore Expired Miles – Reengagement Challenge thread
  • Link to Miles for Opinions surveys - not many miles, but it resets the clock.
  • Link to Car Rental partners
  • Link- Business and Financial: Earn AAdvantage miles when you buy, sell, or move your home with American HomeMiles by SIRVA, BankDirect, Fidelity, Lifelock, Network Solutions, PreFlight parking, Regus, etc.
  • Link Buying, Gifting, Sharing AA Miles (Points.com)
  • Link- Charities: Contributing Money (Earning Miles): Susan G. Komen, National Cancer Research Foundation, USO
  • Link- Financial and Business: Earn AAdvantage miles when you buy, sell, or move your home with American HomeMiles by SIRVA, BankDirect, Fidelity, Lifelock, Network Solutions, PreFlight parking, Regus, etc.
  • Link - Home and Health: DIRECTV, Energy Plus, Everything Energy, because Energy, Reliant, Spafinder Wellness 365
  • Link to ALL Hotel partners
  • Links to Hotel Bookings via pointshound.com, rocketmiles.com and Kaligo.com
  • Link - Retail And Dining: AAdvantage eShopping Mall, AAdvantage Dining Program, FTD, Teleflora, 1-800-FLOWERS.COM, Vinesse Wine
  • Linkaa.com - Reactivating expired miles (for fee)

Using or getting rid of miles
FlyerTalk:
  • Link - FAQ:: How do I keep my miles from expiring?
  • Link -: Preventing mileage expiration for Canadian AAdvantage members
  • Link - Preventing mileage expiration for UK and other non-US AAdvantage members
  • Link - Charity Donation / Contribution: Miles, Award, Upgrade; Earning Miles

Here are some suggestions from members on how to prevent miles from expiring easily and/or automatically. Please post your suggestions here.
  • Sign up and register a credit card with AAdvantage Dining, go dine at an enrolled restaurant. (Sign up with your email address for notifications for 3 miles per dollar spent instead of one mile; dine 11 times in one year and earn 5 miles per dollar.)
  • Make any purchase through https://www.aadvantageeshopping.comthat earns AA miles.
  • Another easy/cheap route is ordering photos from Walgreens.com. It specifically says in the terms "photo orders picked up in-store are eligible." Prints are as cheap as US$0.29, but I'd purchase at least $1 worth to make sure you get your miles (2miles/$1).


For previous posts on this topic, please see ARCHIVE: Prevent AA miles / account from expiring / alternate use of miles


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Prevent AA miles / account from expiring / expiration & spend for other than flying

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Old Feb 4, 2019, 9:57 pm
  #376  
 
Join Date: Oct 2014
Location: MUC
Programs: A3 *Gold, AA Plat, AB Plat, Hilton Dia
Posts: 272
Originally Posted by YoungBubbie


They do not. Just check your account for 5 miles. I’m just not sure how long it takes to post.
I got an email that my comment was accepted and posted, but I am still waiting for my 5 miles to show up. Does anybody know how long it normaly takes? Is it a few days or rather a few weeks?
johnnywho is offline  
Old Feb 4, 2019, 10:49 pm
  #377  
 
Join Date: Oct 2014
Location: MUC
Programs: A3 *Gold, AA Plat, AB Plat, Hilton Dia
Posts: 272
I read somewhere that Agoda works quite well for many programs, just book a dorm room somewhere in SouthEast Asia for less than 5$. Apparently you don't have to show up if you chose a prepaid rate. I also don't know how quickly the miles get posted.
johnnywho is offline  
Old Feb 5, 2019, 1:47 am
  #378  
 
Join Date: Oct 2014
Location: MUC
Programs: A3 *Gold, AA Plat, AB Plat, Hilton Dia
Posts: 272
Originally Posted by johnnywho
I got an email that my comment was accepted and posted, but I am still waiting for my 5 miles to show up. Does anybody know how long it normaly takes? Is it a few days or rather a few weeks?
I can now answer my own question. It takes about 10 days for the miles to show up in your account.
johnnywho is offline  
Old Feb 5, 2019, 5:16 am
  #379  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by johnnywho
I can now answer my own question. It takes about 10 days for the miles to show up in your account.
This way is easiest and cheapest.
YoungBubbie is offline  
Old Feb 7, 2019, 2:38 am
  #380  
 
Join Date: Oct 2014
Location: MUC
Programs: A3 *Gold, AA Plat, AB Plat, Hilton Dia
Posts: 272
Choicehotels is currently running a promotion (until March 31). One stay gets you 1500 AA miles per stay (normally 250).
johnnywho is offline  
Old Mar 15, 2019, 12:34 am
  #381  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,140
Seeking Plan Confirmation

My wife and I obtained a bundle of AA miles back in January 2018 international trip, and they are set to expire in August 2019.

I just wanted to get confirmation from the experts here that this plan would keep the miles active: That is, add our Advantage number to a pre-existing Hawaiian AIrlines booking.

As I understand the system, once the HA flights post our Advantage miles, we will get another 18 months added to our ability to use the miles?

Many thanks.
747FC is offline  
Old Mar 15, 2019, 3:47 am
  #382  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by 747FC
My wife and I obtained a bundle of AA miles back in January 2018 international trip, and they are set to expire in August 2019.

I just wanted to get confirmation from the experts here that this plan would keep the miles active: That is, add our Advantage number to a pre-existing Hawaiian AIrlines booking.

As I understand the system, once the HA flights post our Advantage miles, we will get another 18 months added to our ability to use the miles?

Many thanks.
Maybe. That would depend on your fare class. See the AAdvantage earnings chart on Hawaiian marketed and operated flights here.

Keep your boarding passes with your AAdvantage number in case the miles fail to post and you need to substantiate your claim later.

Once the miles post, your miles’ longevity will be extended 18 months from the day you fly and earn, not the date they post.

Also read the Wikipost at the top of the page for other ways to extend the life of your miles, such as creating an account with AAdvantage Dining, registering a credit card and then dining at an enrolled restaurant with that card.
JDiver is offline  
Old Mar 31, 2019, 6:37 pm
  #383  
 
Join Date: May 2007
Posts: 523
Buy mileage to keep from expiring???

Hi all,

I got an email on my daughter's account saying her miles will expire soon. Does buying miles from AA.com count as activity to keep it from expiring?

Thanks,
Tony
tonytifao is offline  
Old Mar 31, 2019, 6:56 pm
  #384  
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Go to AA.com. Under the login "box", you'll see "News and Offers".

Click on "support the Red Cross effort". Donate $25.00; earn 10 Advantage miles for every dollar donated; that's 250 miles.

Miles should deposit into your Advantage account within 30-45 days from the date of donation.

March 31 is the last day for this offer.
jcatman is offline  
Old Mar 31, 2019, 6:58 pm
  #385  
 
Join Date: May 2007
Posts: 523
Thank you so much! Does it count when the transaction happened or when it posts?
tonytifao is offline  
Old Mar 31, 2019, 7:05 pm
  #386  
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Originally Posted by tonytifao
Thank you so much! Does it count when the transaction happened or when it posts?
When the miles post to your Advantage account, I believe. That means, 30-45 days after the donation.
jcatman is offline  
Old Mar 31, 2019, 7:08 pm
  #387  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,016
Originally Posted by tonytifao
I got an email on my daughter's account saying her miles will expire soon. Does buying miles from AA.com count as activity to keep it from expiring?
Main expiry thread---->https://www.flyertalk.com/forum/amer...an-flying.html
Click to open the wiki
Mwenenzi is offline  
Old Apr 3, 2019, 9:45 am
  #388  
 
Join Date: Aug 2016
Posts: 30
Phone call from American - miles expiring

Received a voicemail stating they were from American Airlines and miles of spouse would be expiring in two days and they could prevent this and extend them for 18 months for $60.00. They gave an 866 291 3578 number. Fortunately, this was true and I did not realize it. I logged on and donated miles to a cause and miles expiration was extended 18 months. Just wondering if this was a scam or was it really American Airlines. I called the number and it answered Advantage customer service but I did not go further.

I was very happy to receive the alert as they would have expired but wondered if this was normal for American Airlines and also if the account could have been hacked in any way. They knew name, number of miles and date of expiration.
Spoodles is offline  
Old Apr 3, 2019, 10:04 am
  #389  
JTK
 
Join Date: Apr 2006
Location: New York
Programs: AAdvantage EP
Posts: 368
A quick reverse search on Google shows that this is an AAdvantage Customer Service number. Should be ok.
JTK is offline  
Old Apr 3, 2019, 10:07 am
  #390  
 
Join Date: Aug 2016
Posts: 30
Thank you - I should have done that... impressed that they called!
Spoodles is offline  


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