Apr 21, 2013, 7:01 pm
Last edit by: VFR
Airport Upgrade and Standby Order, Priority “PALL” List
Questions, Upgrade Anomalies, Issues, etc.
NOTE: Complimentary upgrades are now ordered based on (1) Status, (2) 12 month rolling Loyalty Points, (3) Time and date of upgrade request.Questions, Upgrade Anomalies, Issues, etc.
NOTE: As of 1 Jan 2017, your travel companion will "borrow" your PALL listing. Link.
Main PALL list codes. Passengers are ordered by code, then elite status, then other factors. Additional codes may be entered to designate other information, such as companions traveling together.
- OS# = Confirmed Economy passenger awaiting seat assignment.
- RF = Confirmed First Class passenger awaiting seat assignment.
- DSR# = Standby First Class passenger, confirmed in Economy. Usually used for involuntary downgrades of paid First passengers.
- VIP# = Passenger awaiting a SWU upgrade.
- MLG# = Passenger awaiting a mileage and copay upgrade. This may be the same priority as VIP, i.e. VIP1 = MLG1, VIP2 = MLG2, etc.
- UPG# = Confirmed Economy passenger awaiting a complimentary, or elite sticker upgrade. Within a status group, passengers are ordered by 12 month rolling loyalty points followed by time and date of upgrade request.
- RI# = Revenue involuntary standby passenger (bumped from another flight due to oversold condition or travel disruptions). Within a status group, passengers are ordered by check-in time.
- RV# = Revenue voluntary standby passenger. Within a status group, passengers are ordered by check-in time.
- RV = Non-status revenue passengers on voluntary standby, and certain staff travel.
- D% = Non-revenue standby passenger (AA employees, family, and friends), where % is an additional number code pertaining to the type of pass and not related to elite status. See the Staff Travel / Buddy Pass Thread.
- VOL = Volunteer for bump to a later flight. Passengers are ordered by time of volunteering (first come-first served).
- DG = Passenger with involuntary (or voluntary) downgrade in class-of-service.
- RL = "Flat Tire Rule" passenger missing a flight through no fault of their own or AA (L=Late, in this case). Note that in some circumstances, AA may offer a confirmed seat on a later flight instead.
- -T = Through passenger - Addition of this suffix gives priority over other passengers in the same status group, overriding normal time-based ranking. This suffix is supposed to be used for passengers connecting from another flight.
C/o sensei:
The following UPG priority levels are now in effect:
- UPG1/VIP1 Concierge Key
- UPG2/VIP2 Executive Platinum
- UPG3/VIP3 Platinum Pro
- UPG4/VIP4 Platinum
- UPG5/VIP5 Gold
- UPG/VIP No status
Revenue Standbys are cleared in the following order:
- RIT (involuntary, transit)
- RI (involuntary)
- RV (voluntary)
- RL (late)
All revenue standbys are cleared before any non-revenue standbys
Older posts have been archived to this thread.
Airport Upgrade and Standby Priority List (“PALL”) Order (master thread)
May 7, 2017, 1:07 pm
#211
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,306
Is this true even if the companion is no status? They can't be added at the airport even be added to the list?
May 10, 2017, 4:12 am
#213
Join Date: Nov 2003
Location: VA
Programs: AA EXP, DL Gold, Hilton Lifetime Diamond, Wyndham Diamond, Marriott Platinum
Posts: 293
They've even done it while flying on award tix, even though they weren't supposed to.
It pays to be nice. 
May 10, 2017, 11:31 am
#214
Join Date: Feb 2015
Location: NYC
Programs: AA EP
Posts: 107
I saw your first post come in over email, with the chart image, but you may have deleted it? That chart is the most beautiful AA related graphic I have ever seen. I want to get it tattooed on my forearm to proudly show agents that don't assign RV to elite SDS.
I'm not sure where you got it from and it's not mine to repost, but I think it would be enormously useful to add to the wiki.
I'm not sure where you got it from and it's not mine to repost, but I think it would be enormously useful to add to the wiki.
Aug 14, 2017, 9:59 am
#215
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,230
I confirmed in F using an SWU for a domestic flight five days away. I thought the cabin would fill up, but doesn't appear to be doing so as quickly as I'd thought...
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
Aug 14, 2017, 11:09 am
#216
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I confirmed in F using an SWU for a domestic flight five days away. I thought the cabin would fill up, but doesn't appear to be doing so as quickly as I'd thought...
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
http://www.flyertalk.com/forum/ameri...wu-go-j-f.html
Aug 14, 2017, 1:25 pm
#217
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,306
I confirmed in F using an SWU for a domestic flight five days away. I thought the cabin would fill up, but doesn't appear to be doing so as quickly as I'd thought...
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
Assuming my original coach inventory is available, can I cancel my SWU, go back to coach and be added to complimentary upgrade list? If so, what's my priority based on?
It seems to be working ok, in that in July I did that and it worked out. But I don't know where I was on the list; cleared before airport. The bigger issue is that sometimes complimentary upgrades clear before SWUs once the window opens up (prior to airport control).
Aug 14, 2017, 2:06 pm
#218
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
This used to be problematic, as I think when you did that (prior to March), your date of request would be NA or something weird like that . When I did it, I was at the very bottom of a long ExPlat list even though my original complimentary request date was 6 months prior.
It seems to be working ok, in that in July I did that and it worked out. But I don't know where I was on the list; cleared before airport. The bigger issue is that sometimes complimentary upgrades clear before SWUs once the window opens up (prior to airport control).
It seems to be working ok, in that in July I did that and it worked out. But I don't know where I was on the list; cleared before airport. The bigger issue is that sometimes complimentary upgrades clear before SWUs once the window opens up (prior to airport control).
Aug 14, 2017, 7:59 pm
#219
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,230
Aug 23, 2017, 9:20 pm
#220
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,060
Aug 23, 2017, 9:26 pm
#222
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,912
You'll also see this often on 3-cabin (F/J/Y) aircraft (32T and 77W) where two different cabins worth of upgrade requests are merged onto a single list.
-FlyerBeek
-FlyerBeek