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Airport Upgrade and Standby Priority List (“PALL”) Order (master thread)

Airport Upgrade and Standby Priority List (“PALL”) Order (master thread)

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Old Jan 4, 20, 6:29 am   -   Wikipost
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Airport Upgrade and Standby Order, Priority “PALL” List
questions, upgrade anomalies, issues, etc.

NOTE: Upgrade waitlist priority changes from 1) Status, followed by 2) Date of request to 1) Status, followed by 2) Rolling EQD earning for last 365 days on 20 May 2017. Link to FT thread.

NOTE: As of 1 Jan 2017, your travel companion will "borrow" your PALL listing. Link. AA's employee newsletter also gives a complete breakdown on page 5 here: http://c.hub.aa.com/email/arrivals/2...vals_final.pdf


Main PALL list codes. Passengers are ordered by code, then elite status, then other time-based factors. Additional codes may be entered to designate other information, such as companions traveling together.
OS# = Confirmed Economy passenger awaiting seat assignment.
RF = Confirmed First Class passenger awaiting seat assignment.
DSR# = Standby First Class passenger, confirmed in Economy.
VIP# = Passenger awaiting a SWU upgrade.
UPG# = Confirmed Economy passenger awaiting mileage, complimentary, or elite sticker upgrade.
.........Within a status group, passengers are ordered by date and time of original request.
RI# = Revenue involuntary standby passenger (bumped from another flight due to oversold condition or travel disruptions).
.........Within a status group, passengers are ordered by check-in time.
RV# = Revenue voluntary standby passenger. Within a status group, passengers are ordered by check-in time.
RV = Non-status revenue passengers eligible for voluntary standby.
D% = Non-revenue standby passenger (AA employees, family, and friends), where % is an additional number code pertaining to the type of pass and not related to elite status.
VOL = Volunteer for bump to a later flight.
.........Passengers are ordered by time of volunteering (first come-first served).
DG = Passenger with involuntary (or voluntary) downgrade in class-of-service.
RL = "Flat Tire Rule" passenger missing a flight through no fault of their own or AA (L=Late, in this case)
-T = Through passenger - Addition of this suffix gives priority over other passengers in the same status group, overriding normal time-based ranking. This suffix is supposed to be used for passengers connecting from another flight.
● Status indicator numbers UPG/VIP (#) = 1 = Concierge Key; 2 = Executive Platinum; 3 = Platinum Pro; 4 = Platinum, 5 = Gold; no number = no status (e.g. UPG2/VIP2 for EP).
C/o sensei:

The following UPG priority levels are now in effect:
  • UPG1/VIP1 Concierge Key
  • UPG2/VIP2 Executive Platinum
  • UPG3/VIP3 Platinum Pro
  • UPG4/VIP4 Platinum
  • UPG5/VIP5 Gold
  • UPG/VIP No status
UPGC is used for operational upgrades

"a notable difference is that SWU requests now have status levels other than just VIP1

Revenue Standbys are cleared in the following order:
RIT (involuntary, transit)
RI (involuntary)
RV (voluntary)
RL (late)

*Numbers corresponding to elite status will determine the order of the passengers within each category.

All revenue standbys are cleared before any non-revenue standbys

Older posts have been archived to this thread.

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Old Apr 26, 17, 8:17 am
  #181  
 
Join Date: Sep 2002
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Originally Posted by AAExecPlatFlier View Post
I don't believe so. Should be equal.
does that mean that Is be better switching my wife (no status) from SWU to 500 miles segment upgrades for a domestic flight. It would be we get to the airport (for a flight I'm also on), if neither of us have cleared already?

Has anyone done that? The one time I pulled a SWU, the 500 segment request didn't go back to the original date stamp (based on my position in the list).

Last edited by beachfan; Apr 26, 17 at 2:59 pm
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Old Apr 26, 17, 8:20 am
  #182  
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Originally Posted by beachfan View Post
does that mean that Is be better switching my wife (no status) from SWU to miles/copay for a domestic flight that I am on when we get to the airport if neither of us have cleared already?
What would be the logic for switching from SWU to miles + co-pay?
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Old Apr 26, 17, 2:58 pm
  #183  
 
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Originally Posted by JonNYC View Post
What would be the logic for switching from SWU to miles + co-pay?
My bad, I meant 500 mile segments.

Thanks, I'll correct my post.
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Old Apr 27, 17, 8:06 am
  #184  
 
Join Date: Aug 2004
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Situation ALMOST happened yesterday but thankfully didn't-

I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.

As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.

My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
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Old Apr 27, 17, 9:15 am
  #185  
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Originally Posted by chicagoflyer1976 View Post
Situation ALMOST happened yesterday but thankfully didn't-

I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.

As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.

My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
I'd say it depends at what time they make the call and where everyone is at that point. That said, seems to me #'s 2 & 3 should be upgraded ahead of 4. If they're seeing #1 may not make a cxn or something, I think they should wait to upgrade #4 .

The other day I was hoping a couple would choose not to split so I could slide up there but no dice for me!
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Old Apr 28, 17, 5:33 pm
  #186  
 
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Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.

I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?

The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.

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Old Apr 28, 17, 5:48 pm
  #187  
 
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Originally Posted by maewest View Post
Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.

I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?

The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.

1-5 standby for Y, 6 standby for J
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Old Apr 28, 17, 6:59 pm
  #188  
 
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Originally Posted by hiima View Post
1-5 standby for Y, 6 standby for J
I haven't heard that before. I thought that AAgents are supposed to do the list in order (based on prior communications I have had with AA when I've seen situations like that), with few exceptions.
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Old Apr 28, 17, 7:03 pm
  #189  
 
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Originally Posted by NYCommuter View Post
I haven't heard that before. I thought that AAgents are supposed to do the list in order (based on prior communications I have had with AA when I've seen situations like that), with few exceptions.
Well a passenger standing by for a Y seat being number 1 isn't gonna get a J seat.
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Old Apr 28, 17, 10:43 pm
  #190  
 
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Concur with this, whenever I'm on a paid biz/first fare and standby to go on an earlier flight, if F opens up and Y is still full the board will look as above. In some cases I won't even be on the upgrade list just standby.
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Old Apr 28, 17, 11:35 pm
  #191  
 
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Originally Posted by NYCommuter View Post
I haven't heard that before. I thought that AAgents are supposed to do the list in order (based on prior communications I have had with AA when I've seen situations like that), with few exceptions.
Standbys are listed in order of priority, not fare class, so an RI2 in Y will be listed above an RI5 on a J fare. But the RI5 will clear before anyone else if a J seat is open. Hope that makes sense.
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Old Apr 29, 17, 8:18 am
  #192  
 
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It can happen for various reasons explained in this thread. In your case the standby was willing to occupy a jump seat.

Originally Posted by maewest View Post
Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.

I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?

The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.

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Old Apr 29, 17, 8:57 am
  #193  
 
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Originally Posted by DCAstudent View Post
It can happen for various reasons explained in this thread. In your case the standby was willing to occupy a jump seat.
Willing? You mean certified?
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Old Apr 29, 17, 9:08 am
  #194  
 
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Originally Posted by hiima View Post
Willing? You mean certified?
Certified is a given, but not all jumpseat-qualified standby passengers are willing to actually take a jump seat. In this case, the passenger was indeed willing.
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Old Apr 29, 17, 9:46 am
  #195  
 
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So if I have this correct, if my no-status wife doesn't clear her SWU before it goes to airport control, then she will be pretty much last on the PALL list (with the possible exception of other non-status folks with SWU), even if I"m on the flight.

The list on this flight is often 20 folks long.
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