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"Airport Upgrade and Standby List" / Order, PALL List and issues (master thread)

"Airport Upgrade and Standby List" / Order, PALL List and issues (master thread)

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Old Jan 29, 19, 12:44 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
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Airport Upgrade and Standby Order, the PALL list
questions, upgrade anomalies, issues, etc.

NOTE: Upgrade waitlist priority changes from 1) Status, followed by 2) Date of request to 1) Status, followed by 2) Rolling EQD earning for last 365 days on 20 May 2017. Link to FT thread.

NOTE: As of 1 Jan 2017, your travel companion will "borrow" your PALL listing. Link. AA's employee newsletter also gives a complete breakdown on page 5 here: http://c.hub.aa.com/email/arrivals/2...vals_final.pdf


Main PALL list codes. Passengers are ordered by code, then elite status, then other time-based factors. Additional codes may be entered to designate other information, such as companions traveling together.
OS# = Confirmed Economy passenger awaiting seat assignment.
RF = Confirmed First Class passenger awaiting seat assignment.
DSR# = Standby First Class passenger, confirmed in Economy.
VIP# = Passenger awaiting a SWU upgrade.
UPG# = Confirmed Economy passenger awaiting mileage, complimentary, or elite sticker upgrade.
.........Within a status group, passengers are ordered by date and time of original request.
RI# = Revenue involuntary standby passenger (bumped from another flight due to oversold condition or travel disruptions).
.........Within a status group, passengers are ordered by check-in time.
RV# = Revenue voluntary standby passenger. Within a status group, passengers are ordered by check-in time.
RV = Non-status revenue passengers eligible for voluntary standby.
D% = Non-revenue standby passenger (AA employees, family, and friends), where % is an additional number code pertaining to the type of pass and not related to elite status.
VOL = Volunteer for bump to a later flight.
.........Passengers are ordered by time of volunteering (first come-first served).
DG = Passenger with involuntary (or voluntary) downgrade in class-of-service.
RL = "Flat Tire Rule" passenger missing a flight through no fault of their own or AA (L=Late, in this case)
-T = Through passenger - Addition of this suffix gives priority over other passengers in the same status group, overriding normal time-based ranking. This suffix is supposed to be used for passengers connecting from another flight.
● Status indicator numbers UPG/VIP (#) = 1 = Concierge Key; 2 = Executive Platinum; 3 = Platinum Pro; 4 = Platinum, 5 = Gold; no number = no status (e.g. UPG2/VIP2 for EP).
C/o sensei:

The following UPG priority levels are now in effect:
  • UPG1/VIP1 Concierge Key
  • UPG2/VIP2 Executive Platinum
  • UPG3/VIP3 Platinum Pro
  • UPG4/VIP4 Platinum
  • UPG5/VIP5 Gold
  • UPG/VIP No status
UPGC is used for operational upgrades

"a notable difference is that SWU requests now have status levels other than just VIP1

Revenue Standbys are cleared in the following order:
RIT (involuntary, transit)
RI (involuntary)
RV (voluntary)
RL (late)

*Numbers corresponding to elite status will determine the order of the passengers within each category.

All revenue standbys are cleared before any non-revenue standbys

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Old Jul 28, 08, 6:09 pm
  #46  
 
Join Date: Apr 2004
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Originally Posted by nrr View Post
Let me rephrase: why offer vouchers to put pax on a later flight, to open up a seat for me--a standby?
If they only needed one seat and a party of two or more travelling together volunteered, it would make sense to give the vouchers to the volunteers rather than deal with IDB. This would make the extra seats available to standbys like yourself.
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Old Jul 28, 08, 6:20 pm
  #47  
 
Join Date: Mar 2004
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Originally Posted by danosu77 View Post
Often they will board FIRST, EXP, PLT as separate groups since they often have 20+ EXP on a single flight.
Since (at least in theory) FIRST boards as a separate group, may I assume you are saying you have seen EXP boarded separately from PLT? And you believe this was done because there were 20+ EXPs on the flight?

Originally Posted by danosu77 View Post
If 1 or 2 flights are disrupted, it is very conceivable to have that many EXP's on a standby list.
Sure it's conceivable that 46+ EXPS could end up on a given standby list, but I don't believe it's routine... even at LGA.

Originally Posted by nrr
I was flying on 7/25/08 flt 750 dfw-lga, on arrival (from msy) i saw that my flt was cancelled.
This is weird. I just checked to see if I could decipher why your flight was canceled. flightaware.com says that AA Flt #750 on July 25 was diverted to JFK, but it doesn't mention anything about a cancellation. Strange, huh?
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Old Jul 28, 08, 6:29 pm
  #48  
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It's only too bad the OP didn't have a direct phone number to the gate; all of his problems could have been avoided.
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Old Jul 28, 08, 6:42 pm
  #49  
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Originally Posted by oklAAhoma View Post


This is weird. I just checked to see if I could decipher why your flight was canceled. flightaware.com says that AA Flt #750 on July 25 was diverted to JFK, but it doesn't mention anything about a cancellation. Strange, huh?
I was scheduled to travel on #750 dep from dfw to lga on 7/25 at 6:10 pm, on the monitor (and a phone message from aa) stated that it was cancelled. [how did it get diverted to jfk, if it never left dfw?] There was also a dfw to jfk flight that was showing cancelled. There may have been other cancellations earlier in the day (no longer showing on the monitor), since there were thunderstorms in the nyc area. The two cancellations alone would account for over 250 people, making the standby lists for all (but one) of the remaining flights going to 100+.
PS: i just checked aa.com, and it shows 750 as cancelled.
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Old Jul 28, 08, 6:49 pm
  #50  
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Originally Posted by nrr View Post
What are the rules for standby order? Are they officially stated on aa.com?
Didn't you search? Why are you asking us to?
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Old Jul 28, 08, 6:55 pm
  #51  
 
Join Date: Mar 2004
Location: OKC/DFW
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Originally Posted by nrr View Post
[how did it get diverted to jfk, if it never left dfw?]
It's probably me just reading something incorrectly, but fwiw this is what I found. (I'm not doubting you, btw, I just find this curious.)


AAL750
25-Jul-2008 B738/Q Dallas/Fort Worth Intl (KDFW) La Guardia (KLGA) 06:25PM CDT Diverted


AAL750
Aircraft Boeing 737-800 (twin-jet) (B738/Q)
Origin Dallas/Fort Worth Intl (KDFW)
Destination John F Kennedy Intl (KJFK)
Date Friday, Jul 25, 2008
Duration 3 hours 0 minutes
Scheduled Actual/Estimated
Departure 06:10PM CDT 06:25PM CDT
Arrival 10:11PM EDT 10:25PM EDT
Altitude 39000 feet


Originally Posted by nrr View Post
PS: i just checked aa.com, and it shows 750 as cancelled.
How do you check for a cancellation from days past on aa.com? I need to learn that trick.
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Old Jul 28, 08, 6:57 pm
  #52  
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Join Date: Jul 2003
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Originally Posted by jeffreyt View Post
Didn't you search? Why are you asking us to?
I did search aa.com, and nothing relevant came up (at least with how olci is ranked)--but on aa.com you sometimes find outdated info, as one does here on ft.
There are many times when i have read here on ft "facts" which were refuted by aa exp desk agents...who do i believe?
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Old Jul 28, 08, 6:59 pm
  #53  
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Originally Posted by Blumie View Post
It's only too bad the OP didn't have a direct phone number to the gate; all of his problems could have been avoided.
nice. maybe we could merge the threads.
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Old Jul 28, 08, 7:03 pm
  #54  
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Originally Posted by oklAAhoma View Post
How do you check for a cancellation from days past on aa.com? I need to learn that trick.
One day back "yesterday" is an option for tracking a flight on aa.com.
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Old Jul 28, 08, 7:08 pm
  #55  
 
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Originally Posted by oklAAhoma View Post
How do you check for a cancellation from days past on aa.com? I need to learn that trick.
Originally Posted by nrr View Post
One day back "yesterday" is an option for tracking a flight on aa.com.
Another option is aacargo.com where you can check for flight status up to one week back!
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Old Jul 28, 08, 7:09 pm
  #56  
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Historical Flight Report Results
Flight: (AA) American Airlines 750
Date: Jul 27, 2008
Status: Flight Cancelled
Duration: 3h 30m
Equipment: 738

From: www.flightstats.com [historical flight data]
This site can track flight info, at least a year back.
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Old Jul 28, 08, 7:50 pm
  #57  
 
Join Date: Mar 2004
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Originally Posted by nrr View Post
PS: i just checked aa.com, and it shows 750 as cancelled.
Originally Posted by nrr View Post
One day back "yesterday" is an option for tracking a flight on aa.com.
Yes, I know about the "yesterday" option. I was just wondering how to view prior to yesterday on aa.com.
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Old Jul 28, 08, 7:53 pm
  #58  
 
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Originally Posted by nrr View Post
I was flying on 7/25/08 flt 750 dfw-lga, on arrival (from msy) i saw that my flt was cancelled.
Originally Posted by nrr View Post
Historical Flight Report Results
Flight: (AA) American Airlines 750
Date: Jul 27, 2008
Status: Flight Cancelled
Duration: 3h 30m
Equipment: 738

From: www.flightstats.com [historical flight data]
This site can track flight info, at least a year back.
I believe I may have discovered the reason for my confusion.
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Old Jul 28, 08, 8:10 pm
  #59  
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Originally Posted by oklAAhoma View Post
I believe I may have discovered the reason for my confusion.
I think i should have said "i was scheduled to fly on 750...", i couldn't be flying on a cancelled flight, as my original statement implies,--but in any event 750 was cancelled. [how did it get diverted to jfk?]
There was a flight from dfw to jfk which was also cancelled, departing within an hour of 750.
I re-read my post--yes the fly date was 7/27/08

Last edited by nrr; Jul 28, 08 at 8:43 pm
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Old Jul 28, 08, 8:53 pm
  #60  
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Check in time still matters for standby , both voluntary and involuntary.

The PALL list for the flight that the OP got on had 86 passengers on it , so while he may have been number 46 on the list, does not mean he was number 46 for a seat. There were only 3 actual voluntary standby passengers on the list.

On this particular flight, passengers 1-10 were OS , passengers 11 and 12 were the two volunteers, passengers 13 through 52 were listed for an upgrade , passengers 53 -62 were revenue interupted passengers , passengers 63 -65 were revenue voluntary passengers. Everyone else on the list was a non rev and didnt make it on the flight except some jump seaters.


On this particular list, the OP ended up as number 53 on the list, but was the number one passenger on the interupted standbys due to his elite and through status, so he got the seat and the others didnt .

Out of the the other revenue interupted passengers , they were all listed by check in time, even if it was the check in time from the day before.

As for the volunteers, they did have two but didnt need them as there must have been some no shows or misconnects .

Last edited by jrhone; Jul 28, 08 at 9:15 pm Reason: correcting numbers
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