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Just made EXP / Executive Platinum! Resources, ask questions, brag (pre-2017)

Just made EXP / Executive Platinum! Resources, ask questions, brag (pre-2017)

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Old Dec 19, 16, 1:39 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Just made EXP / Executive Platinum! Resources, ask questions, brag (master thread)

First, a hearty welcome to Executive Platinum status!

New Executive Platinum members, whether "self-made", via your Concierge Key nomination or made by AA offers, including challenges, to similar status holders from competing airlines, often have questions about how the program works.

Feel free to post your questions here, but also be aware many of your questions about American Airlines, AAdvantage and Executive Platinum status can be answered in these resources:
Link to What are Executive Platinum / EP / EXP benefits? Are they worth it? (consolidated) thread on FT

Link to AAdvantage Elite Status guide and charts on aa.com

Link to "FAQ: American Airlines and AAdvantage - Please check here first!" thread.

Link to the FlyerGuide American Airlines Wiki
For older posts, please see ARCHIVE: Just made EXP / Executive Platinum! Resources, ask etc. brag (master thread)

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Old Jan 1, 14, 11:18 am
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,690
Just made EXP / Executive Platinum! Resources, ask questions, brag (pre-2017)

I usually don't check the 500 mile upgrade box if I have a systemwide in play. I've had agents tell me in the past it's better to handle it that way, but I've seen others here do just the opposite, so don't know if there is a single answer to that.
tom911 is offline  
Old Jan 1, 14, 12:22 pm
  #2  
 
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Discoverist; Hilton Diamond
Posts: 267
Originally Posted by diver858 View Post
As I expect to pass 2 MM lifetime in 2014, earning LT PLT, my MR days are likely over, will be my only EXP experience.
Congratulations!

My guess, though, is that once you have had a few monfhs of flying as an EXP, you'll be hooked and do what you need to to requal every year, LT PLT or not.

--woodstock
JoeWoodstock is offline  
Old Jan 2, 14, 5:02 pm
  #3  
 
Join Date: Sep 2006
Programs: AA Exec Plat, BA EC Blue, UA Premier, HH Diamond VIP, Hyatt Platinum
Posts: 57
I cut it close in 2013

Flew LAX-SFO turnaround on Dec 31 to obtain the last 326 miles needed for EXP. Totally worth it! Now onto 2014…only 62K to go till I hit 3 million lifetime miles! Gotta have goals to keep the business travel fun...
sna2mil is offline  
Old Jan 7, 14, 8:37 am
  #4  
 
Join Date: Oct 2012
Programs: AA EXP, PriorityClub Gold, SPG Gold, Hertz Gold fivestar
Posts: 482
I reached EXP for the first time in December:
YTD Elite Qualifying Points 96,936
YTD Elite Qualifying Miles 100,512
YTD Elite Qualifying Segments 62

Last weekend I had my first experience flying as an EXP. Some of it was awesome, some disappointing.
* Flagship lounge in LHR doesn't seem to have a dedicated staff (there is a desk but it was unmanned). The normal staff in the AC next door are friendly but have messed up upgrades for me in the past so I was disappointed that the FL didn't have its own staff.

* My connecting flight from DFW was delayed. I called the EXP desk and pressed the option for a callback. I went to the bag recheck area and asked whether I could go on a different flight. The bag recheck staff at DFW said it was full, but put me on the standby list. The AC staff in terminal D also said it was full and I may not be able to travel in F (was traveling on a miles+copay upgrade). The EXP desk called back just after I finished my shower in the D AC said they could confirm me on that flight right away and offered me any one of 6 available seats in F ... Awesome.
ChrL is offline  
Old Jan 7, 14, 9:26 am
  #5  
 
Join Date: Feb 2011
Location: NYC
Programs: AA EXP
Posts: 14
First time EXP, qualified on 12/31 with HKG-JFK.

YTD Elite Qualifying Points 62,756
YTD Elite Qualifying Miles 104,818
YTD Elite Qualifying Segments 54

MR to PEK this weekend, already T-100, no upgrades cleared and waitlisted for SWU...
chiseenlow is offline  
Old Jan 7, 14, 10:52 am
  #6  
 
Join Date: Sep 2002
Posts: 544
Requalified again for EXP in early December. Still no email or anything from AA with congratulations. Has anyone else experienced anything similar?
CityFlyerNYC is offline  
Old Jan 7, 14, 12:17 pm
  #7  
 
Join Date: Oct 2009
Location: TUS
Programs: really nothing anymore
Posts: 331
Originally Posted by CityFlyerNYC View Post
Requalified again for EXP in early December. Still no email or anything from AA with congratulations. Has anyone else experienced anything similar?
I made EXP for the first time in mid December. So far no email congratulating me. More importantly my boarding passes correctly show EXP and I have 8 SWUs to show for the accomplishment!
catmndu is offline  
Old Jan 7, 14, 12:21 pm
  #8  
 
Join Date: Aug 2011
Location: DCA | DEN
Programs: AA EXP/2.9mm | Marriott LT Titanium 1.6k nights | NEXUS
Posts: 978
Originally Posted by CityFlyerNYC View Post
Requalified again for EXP in early December. Still no email or anything from AA with congratulations. Has anyone else experienced anything similar?
I requalified mid-December. Got the 8 new SWUs but that's it so far. I'm interested in how the new EXP tags look. Have seen a few pics posted here but have yet to see one on a bag.
AATrout is offline  
Old Jan 8, 14, 6:32 am
  #9  
 
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 2,779
Originally Posted by CityFlyerNYC View Post
Requalified again for EXP in early December. Still no email or anything from AA with congratulations. Has anyone else experienced anything similar?
I dont think they send out an sort of congratuations, either electronic or regular mail, it would be nice if they at least sent you an email, but what can you do...
fotographer is offline  
Old Jan 9, 14, 8:41 am
  #10  
 
Join Date: Jan 2006
Location: Chicago
Programs: AA Lifetime PLT (2 MM)
Posts: 94
Originally Posted by fotographer View Post
I dont think they send out an sort of congratuations, either electronic or regular mail, it would be nice if they at least sent you an email, but what can you do...
Yes, they do. They send an email with the subject along the lines of "you have reached a major milestone in the AAdvantage Program," usually a few weeks after qualifying. In my last several years of being EXP, this is the first time I didn't receive this email after qualifying.

Here's what they sent me in 2012:

"We are happy to welcome you to another year of American Airlines AAdvantage Executive Platinum® membership and benefits!

Your new card will arrive by mail in just a few weeks, but in the meantime I want to express my appreciation for your business. We are pleased that your status is now extended through the next elite membership year, and will work hard to ensure your loyalty is rewarded.

Along with your membership comes a range of benefits designed to make your travel more enjoyable. Whenever you wish to review your membership privileges, we invite you to access your Benefits Guide online at aa.com/aadvantageexecutiveplatinum.

As one of our valued elite members, you are especially important to us. Thank you for your support of American Airlines and the AAdvantage® program."

Last edited by ord_is_home; Jan 9, 14 at 8:44 am Reason: Added quote
ord_is_home is offline  
Old Jan 9, 14, 9:05 am
  #11  
 
Join Date: Aug 2012
Location: KHOU + KSFO
Programs: AA EXP | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 6,271
Originally Posted by ord_is_home View Post
Yes, they do. They send an email with the subject along the lines of "you have reached a major milestone in the AAdvantage Program," usually a few weeks after qualifying. In my last several years of being EXP, this is the first time I didn't receive this email after qualifying.
I received them last year as well. This year, they have a whole lot of issues with their IT system upgrade - wonder if this is somehow related?

or

[tinfoil]
Doug Parker is evil and hates the EXP status and will rename it. This is why they aren't advertising it anymore
[/tinfoil]
Antarius is offline  
Old Jan 9, 14, 1:08 pm
  #12  
 
Join Date: Apr 2012
Programs: AA EXP | US PLT | Marriott PLT Premier | IHG PLT
Posts: 168
1st time EXP here...

i booked a flight phl-dfw last nov. This will be my fist EXP flight. the flight is next week. i just logged on to see that i am now in 6A (S-80 plane). my question is how does AA notify me that i have been upgraded?
joejoe666 is offline  
Old Jan 9, 14, 1:16 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA PLT 1MM
Posts: 18,736
Originally Posted by joejoe666 View Post
1st time EXP here...

i booked a flight phl-dfw last nov. This will be my fist EXP flight. the flight is next week. i just logged on to see that i am now in 6A (S-80 plane). my question is how does AA notify me that i have been upgraded?

It's somewhat inconsistent whether I get them, but they're supposed to email. Here's an example:
American Airlines (AA) <[email protected]>
11/2/13
to NATE
American Airlines AADVANTAGE Automated Upgrade
To:
NATHAN EDEL

Record Locator: <redacted>

As you requested, the following flight segments have been automatically upgraded.

Carrier Flight Date Origin Destination Departure Time
------- ------ ---- ------ ----------- --------------
AA 219 05Nov San Francisco Los Angeles 8:10 PM

Flight AA 219 05Nov Seat 6F NATHAN EDEL

The appropriate number of 500-mile upgrades will be deducted from your
Electronic Upgrade bank for each segment upgraded at departure time. Each
upgrade is valid for up to 500 miles of travel. If you need to purchase
upgrades, you may do so at the airport or by calling AAdvantage Reservations
at 1-800-882-8880. You may also check your upgrade balance and purchase
upgrades electronically at a discounted price at www.aa.com or at the
Self-Service machine (during check-in).
nkedel is offline  
Old Jan 9, 14, 11:28 pm
  #14  
 
Join Date: Aug 2001
Location: SF Bay Area
Programs: AA EXP, UA*G MM, HH Dia, Hyatt Expl, MR Gold, IHG Plat
Posts: 4,344
When Awaiting Upgrade, Check In at T-24 or Later?

Looks like any complimentary upgrade that comes thorough for my Saturday flights may do so after T-24. So to maximize chances, is it best to wait to check-in until the last minute, or conversely check in right at T-24? Is there still some unpublished opportunity at T-4 to jump the queue?

AND, when turning around in 4 hours, does AA check you in for the entire round trip at one time?

Thanks....
Explore is offline  
Old Jan 10, 14, 12:01 am
  #15  
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Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA PLT 1MM
Posts: 18,736
Originally Posted by Explore View Post
Looks like any complimentary upgrade that comes thorough for my Saturday flights may do so after T-24. So to maximize chances, is it best to wait to check-in until the last minute, or conversely check in right at T-24? Is there still some unpublished opportunity at T-4 to jump the queue?

AND, when turning around in 4 hours, does AA check you in for the entire round trip at one time?

Thanks....
There used to be an advantage to checking in right a T-23:59. They fixed that; as far as I know, when you check in no longer has any effect on your odds of an upgrade, at least up to the point where they start wondering if you're going to be a no-show at about T-(45min)

On domestic flights, if your departure is within T-24 of the return, you can check in for both at once.
nkedel is offline  

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