Jun 13, 2013, 6:55 am
Last edit by: Prospero
Transportation Voucher, "MCO" FAQ
Transportation eVouchers
Link to aa.com eVouchers Terms and Conditions page
Link to aa.com eVoucher page
General Information
Glossary: MCO - Miscellaneous Charges Order
AA issues e-vouchers to those in US 50 states, US Virgin Islands and Puerto Rico as of 28 Nov 2019. Printed green vouchers are still used for those residing elsewhere at this time.
Transportation vouchers issued by American Airlines or American Eagle® are valid for travel on American Airlines, American Eagle and American Airlines codeshare flights (AA*).
These vouchers are also valid for travel on oneworld® itineraries (including oneworld affiliates that must be booked as a codeshare flight marketed by a oneworld carrier) where American Airlines or American Airlines codeshare flights (AA*) is the international carrier.
Note: For oneworld itineraries, international flights are defined as transatlantic, transpacific and flights to and from South America. Flights to and from Alaska, Canada, Mexico, Caribbean, or Central America are not included.
Travel agents may accept American Airlines vouchers (042/043) for full or partial payment for a ticket as an "exchange" document/ticket. If the voucher is less than the ticket the additional monies are collected. If the voucher exceeds the ticket cost an MCO will be issued for the difference as a residual indicating non-refundable and for American Airlines transportation only. Valid one year from date of issue ((you must encumber the voucher before one year has expired since issuance*). There is no change fee / ASC associated with using a voucher. Updated 18 Feb 2015.)
The original post, provided by member IceTrojan, has been placed here so members can edit and update as necessary. Information below has not necessarily been updated; be aware.
FAQ: AA Vouchers
Q. How do vouchers work on AA?
They are treated just like cash towards valid purchases.
Q. What can I use the vouchers on?
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling AAVacations at 1-800-489-4810.
Q. Can I use the vouchers for ANYTHING else?
No.
Q. Really?
Yes, really.
Q. Are there restrictions on purchasing airfare?
Unlike other airlines that place restrictions on certain fares/dates/times/routes, AA vouchers are just like cash, so you can use them to buy all fares that are available for purchase.
Q. How long do I have to use the vouchers?
One (1) year from date of issuance.
Q. I can't use my voucher in time. How can I extend the expiration date?
AA automatically extended the expiration of some vouchers in 2021. If your expiration date was between January 1, 2021 and May 31, 2021, the new expiration is March 31, 2022.
If you still need to extend the expiration, spend at least part it on any of its valid uses listed above. For example, pay for a cheap throwaway ticket, a speculative ticket, or a 500-mile upgrade certificate. Any unused amount will be sent to you as a new voucher with a new 1-year expiration date.
Q. What if I lose a voucher?
Sorry, you're out of luck. Treat your vouchers like cash.
Q. Can I use the vouchers to buy tickets for someone else?
While vouchers are non-transferable, you may buy a ticket in someone else's name, so long as you are the one presenting the voucher (either by phone or personally at a ticket counter/office). If someone else presents the voucher, the ticket MUST be issued in the name of that on the voucher.
Q. Is there a fee for using the vouchers?
It appears that ticketing at an airport ticket office is still subject to a charge of $30, unless you are EXP.
Note that if you are EXP, these "booking" fees are waived (and any Agent that tells you otherwise is wrong). (thanks SquareDanceGuy)
Note that if you have booked the ticket online and go to the airport to apply a voucher, there are no fees either, regardless of status. (thanks RogerD408)
Q. What happens to the taxes?
This depends on the type of voucher. The following voucher codes are exempt from some of the taxes: Basically, if you use these vouchers to pay for the whole cost of your fare, you will lower the overall costs as some of the taxes do not apply. (thanks uncle wiggly) If you make a partial payment with vouchers, then the associated taxes will likewise be reduced by the same proportional amount. (thanks marshall)
OU is the only voucher taxable, as it's issued against the unused portion of a ticket that has been exchanged (amongst other things). (thanks hillrider)
Q. What if the value of my vouchers exceed the value of my fare? Do I lose it? (thanks ffay005)
Unlike some* other airlines, you do NOT lose the residual value of your vouchers. If the residual value is more than $5, AA will mail you another voucher back as change, and this voucher is valid for one (1) year after its issuance. (thanks whynotfly) *golfmad added the word "some" based on post #440.
Q. How many vouchers can I use at one time?
According to one AAgent, nine (9) was the maximum number of vouchers accepted by the system.
Q. I bought AA tickets from a 3rd party (e.g., travel agent, internet travel site, Priceline/Hotwire). Can I use the vouchers retroactively?
No.
Q. How long does it take to process the vouchers?
After they receive the vouchers, AA will process them within 1-3 days, so it's really dependent on how long it takes the mail to arrive to Florida. AA reservations will accept the vouchers for a phone booking, if the reservation made is at least 12 days prior to departure. It's recommended that if you need to ticket within 2 weeks that you go directly to an Airport Ticket Office, which can process your voucher/s immediately.
Q. How do I apply vouchers to a reservation I have on hold on AA.com?
US: up-to-date in March 2021, UK: up-to-date in January 2022
American Airlines
M.D. 8A701
Fort Worth, TX 76155
USA
The return address for those in the UK and the rest of Europe, who have agreed to send their voucher(s) to AA in the UK, is:
American Airlines
100 Old Hall Street
The Plaza, 7th floor
Liverpool L3 9QJ
United Kingdom
On the envelope under the return address, write:
<Date of first flight, in DD Month format (e.g. 01 Jan)>
Attach a sticky note to the vouchers with the following details:
<First flight number, e.g. AA1234>
<Last name>
<Booking record locator, AKA booking reference>
(Notice: vouchers are not processed sequentially based on date of the voucher/s being received by AA, but rather on flight dates. Flights may show as "Ticket Pending" once the voucher has been applied, and at some time prior to flight (two weeks is usual) it will show "Ticketed" and you should be able to see your ticket number, beginning with "001", in your receipt from your itinerary at aa.com or in your e-Ticket. Also notice that you should photocopy your voucher/s prior to mailing them.)
Q. What if I entered a Business Extra number?
You will have to contact Business Extra to apply the vouchers. Their number is 1-800-433-1790, and they are available 5:00 AM - 12:00 PM, CT, 7 days a week.
Q. What if I live outside the United States and I want to use vouchers?
As the vouchers are in US Dollars, it's probably most convenient to call the US reservations number for a new booking denoted in US Dollars, thus avoiding any currency conversion, except any associated with your credit card. You can call your local reservations number or visit a local Airport Ticket Office (ATO). Beware that there's not a large network of ATOs.
In all likelihood, you will be asked to mail your voucher(s) to AA, so if time is of the essence, you should consider going directly to an ATO, who can process it/them immediately.
Q. How do vouchers work on AA?
They are treated just like cash towards valid purchases.
Q. What can I use the vouchers on?
- Airfare on American Airlines (inc. American Eagle), codeshares, and oneworld itineraries where AA is the international/"governing" carrier.
- 500-mile domestic upgrade stickers (at the airport only).
- Co-payments for upgrades or reduced mileage awards.
- Excess baggage fees.
- Special handling fees (e.g. checked pets), with a traveling passenger (i.e. not cargo).
- Change fees, provided an additional collection of the fare is also being made.
- In the UK, Belgium, Germany and France, vouchers are accepted for Net fares.
- In Switzerland, vouchers are accepted on Q and L class Net fares only.
- In Ireland, vouchers are accepted in Q, O and L class Net fares only.
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling AAVacations at 1-800-489-4810.
Q. Can I use the vouchers for ANYTHING else?
No.
Q. Really?
Yes, really.
Q. Are there restrictions on purchasing airfare?
Unlike other airlines that place restrictions on certain fares/dates/times/routes, AA vouchers are just like cash, so you can use them to buy all fares that are available for purchase.
Q. How long do I have to use the vouchers?
One (1) year from date of issuance.
Q. I can't use my voucher in time. How can I extend the expiration date?
AA automatically extended the expiration of some vouchers in 2021. If your expiration date was between January 1, 2021 and May 31, 2021, the new expiration is March 31, 2022.
If you still need to extend the expiration, spend at least part it on any of its valid uses listed above. For example, pay for a cheap throwaway ticket, a speculative ticket, or a 500-mile upgrade certificate. Any unused amount will be sent to you as a new voucher with a new 1-year expiration date.
Q. What if I lose a voucher?
Sorry, you're out of luck. Treat your vouchers like cash.
Q. Can I use the vouchers to buy tickets for someone else?
While vouchers are non-transferable, you may buy a ticket in someone else's name, so long as you are the one presenting the voucher (either by phone or personally at a ticket counter/office). If someone else presents the voucher, the ticket MUST be issued in the name of that on the voucher.
Q. Is there a fee for using the vouchers?
It appears that ticketing at an airport ticket office is still subject to a charge of $30, unless you are EXP.
Note that if you are EXP, these "booking" fees are waived (and any Agent that tells you otherwise is wrong). (thanks SquareDanceGuy)
Note that if you have booked the ticket online and go to the airport to apply a voucher, there are no fees either, regardless of status. (thanks RogerD408)
Q. What happens to the taxes?
This depends on the type of voucher. The following voucher codes are exempt from some of the taxes: Basically, if you use these vouchers to pay for the whole cost of your fare, you will lower the overall costs as some of the taxes do not apply. (thanks uncle wiggly) If you make a partial payment with vouchers, then the associated taxes will likewise be reduced by the same proportional amount. (thanks marshall)
OU is the only voucher taxable, as it's issued against the unused portion of a ticket that has been exchanged (amongst other things). (thanks hillrider)
Q. What if the value of my vouchers exceed the value of my fare? Do I lose it? (thanks ffay005)
Unlike some* other airlines, you do NOT lose the residual value of your vouchers. If the residual value is more than $5, AA will mail you another voucher back as change, and this voucher is valid for one (1) year after its issuance. (thanks whynotfly) *golfmad added the word "some" based on post #440.
Q. How many vouchers can I use at one time?
According to one AAgent, nine (9) was the maximum number of vouchers accepted by the system.
Q. I bought AA tickets from a 3rd party (e.g., travel agent, internet travel site, Priceline/Hotwire). Can I use the vouchers retroactively?
No.
Q. How long does it take to process the vouchers?
After they receive the vouchers, AA will process them within 1-3 days, so it's really dependent on how long it takes the mail to arrive to Florida. AA reservations will accept the vouchers for a phone booking, if the reservation made is at least 12 days prior to departure. It's recommended that if you need to ticket within 2 weeks that you go directly to an Airport Ticket Office, which can process your voucher/s immediately.
Q. How do I apply vouchers to a reservation I have on hold on AA.com?
- Call Web Services at 1-800-222-2377 or 1-918-832-1384 (6:00 AM - 2:00 AM CT, 7 days a week). In the UK, call 08-45-601-0619 (8:30 AM - 5:00 PM UK time, Monday-Friday).
- Give them the PNR and tell them you would like to apply vouchers.
- They will give you instructions on how to send the vouchers in.
- Pay any balance with a credit card.
US: up-to-date in March 2021, UK: up-to-date in January 2022
American Airlines
M.D. 8A701
Fort Worth, TX 76155
USA
The return address for those in the UK and the rest of Europe, who have agreed to send their voucher(s) to AA in the UK, is:
American Airlines
100 Old Hall Street
The Plaza, 7th floor
Liverpool L3 9QJ
United Kingdom
On the envelope under the return address, write:
<Date of first flight, in DD Month format (e.g. 01 Jan)>
Attach a sticky note to the vouchers with the following details:
<First flight number, e.g. AA1234>
<Last name>
<Booking record locator, AKA booking reference>
(Notice: vouchers are not processed sequentially based on date of the voucher/s being received by AA, but rather on flight dates. Flights may show as "Ticket Pending" once the voucher has been applied, and at some time prior to flight (two weeks is usual) it will show "Ticketed" and you should be able to see your ticket number, beginning with "001", in your receipt from your itinerary at aa.com or in your e-Ticket. Also notice that you should photocopy your voucher/s prior to mailing them.)
Q. What if I entered a Business Extra number?
You will have to contact Business Extra to apply the vouchers. Their number is 1-800-433-1790, and they are available 5:00 AM - 12:00 PM, CT, 7 days a week.
Q. What if I live outside the United States and I want to use vouchers?
As the vouchers are in US Dollars, it's probably most convenient to call the US reservations number for a new booking denoted in US Dollars, thus avoiding any currency conversion, except any associated with your credit card. You can call your local reservations number or visit a local Airport Ticket Office (ATO). Beware that there's not a large network of ATOs.
In all likelihood, you will be asked to mail your voucher(s) to AA, so if time is of the essence, you should consider going directly to an ATO, who can process it/them immediately.
Obsolete posts from 2014-2015 have been archived to: ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread.
Older obsolete posts from 2013 and before, can be read in: ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread (consol.).
Transportation e- and paper Voucher / vouchers / "MCO" FAQ and master thread
Feb 9, 2017, 1:43 pm
#376
Join Date: Aug 2013
Posts: 224
AA is such a mess - I'm picturing 85 year old women working on type writers processing the paper vouchers. Such an antiquated system.
I had an eVoucher issued to me as compensation for a mechanical issue on a flight. I use that eVoucher for a booking, but then cancelled the booking and got it refunded. The refund came on a paper voucher rather than back to an eVoucher, so now I'm stuck with a $45.35 paper voucher. I'd like to use it on a flight, but pay for the balance with a few AA gift cards. 2 calls to AA, and they say there's no way to use the paper voucher with a gift card - the balance must be paid with a credit card. Can anyone confirm that?
I had an eVoucher issued to me as compensation for a mechanical issue on a flight. I use that eVoucher for a booking, but then cancelled the booking and got it refunded. The refund came on a paper voucher rather than back to an eVoucher, so now I'm stuck with a $45.35 paper voucher. I'd like to use it on a flight, but pay for the balance with a few AA gift cards. 2 calls to AA, and they say there's no way to use the paper voucher with a gift card - the balance must be paid with a credit card. Can anyone confirm that?
Feb 10, 2017, 12:06 pm
#377
Join Date: Mar 2013
Location: HSV (formerly AUS)
Programs: AA MM (like it matters!) All of my flying was personal travel, and COVID-19 stopped that.
Posts: 223
I'm thinking it would be a good idea to give your Visa card bank a "heads up" on the possible problem, and ask them if they can see the charges yet.
If they see that the (apparently discrepant) charges have been filed, you want them to circle back and ask AA what's going on. They have a lot more clout than you do.
If they see that the (apparently discrepant) charges have been filed, you want them to circle back and ask AA what's going on. They have a lot more clout than you do.
Feb 10, 2017, 2:35 pm
#378
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
AA.com receipt rarely shows the correct amount. If this is where you are getting your info, ignore it. Your email e-ticket from aa should show the correct fare information. Tripcase should also show you the detailed and correct breakdown of your fare.
Feb 10, 2017, 7:24 pm
#379
Join Date: Aug 2003
Posts: 324
On my credit card page, when both transactions went from pending to posted, they posted at the lower price printed on the digital receipt AA provided. So, during the hold, I did benefit from ticket re-pricing in my favor.
Maybe AA's COBOL programs from the '70s are still hangin' in there doing a fine job!
Feb 10, 2017, 8:00 pm
#380
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
I see this happen when using tax exempt eVouchers - AA.com will authorize the full amount to my card, but the actual amount charged later will be the reduced amount.
Feb 10, 2017, 9:30 pm
#381
Join Date: Aug 2003
Posts: 324
Thank you ORD-DCA Flyer for adding useful information to the knowledge base.
Feb 10, 2017, 11:01 pm
#382
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
You should see in your E-Ticket Confirmation some text like the following:
Note: A tax-exempt eVoucher was used, which lowered the original total price of x.xx USD. Your savings were applied as follows: x.xx USD on the Credit Card ending in xxx.
Feb 11, 2017, 11:08 am
#383
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
DCA Experiences
Just wanted to add a small data point for DCA -- went to use 2 paper DV vouchers on an itinerary. As usual, some of the agents didn't know how to do it, and sent me to multiple counters before a pair of them worked on it for a while. Hearing them walk through it together made it seem pretty complicated.
Honestly, it's pretty low for AA to be using paper vouchers in 2017.
Honestly, it's pretty low for AA to be using paper vouchers in 2017.
Feb 11, 2017, 11:30 am
#384
Join Date: Aug 2003
Posts: 324
This is getting curiouser and curiouser. What you're saying is that there wasn't a fare change during the hold, rather that any payment made with an evoucher is exempt from taxes normally applied? So one effectively receives a discount.
On the E-ticket receipt, viewable on AA.com, I do not see a notice to the effect that a tax-exempt voucher was used. I only see that the fare was divided into two pieces- the part paid for with the evoucher, the other part paid with my credit card.
And to further confuse things, the part paid for with the voucher, shows a tax charge. The balance paid with a c.c. shows no tax due.
The originally quoted fare was $276.40. An evoucher worth $114.25 was used.
My VISA was only charged $153.58
Receipt Breakdown
Payment Type: Ticket Exchange - (E-voucher number) VISA
FARE / Tax / TICKET TOTAL
230.70 / 37.13 / $267.83
Payment Type: VISA $153.58
On the E-ticket receipt, viewable on AA.com, I do not see a notice to the effect that a tax-exempt voucher was used. I only see that the fare was divided into two pieces- the part paid for with the evoucher, the other part paid with my credit card.
And to further confuse things, the part paid for with the voucher, shows a tax charge. The balance paid with a c.c. shows no tax due.
The originally quoted fare was $276.40. An evoucher worth $114.25 was used.
My VISA was only charged $153.58
Receipt Breakdown
Payment Type: Ticket Exchange - (E-voucher number) VISA
FARE / Tax / TICKET TOTAL
230.70 / 37.13 / $267.83
Payment Type: VISA $153.58
Feb 11, 2017, 5:42 pm
#385
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Not 100% sure, but I know most times when you use a merchant voucher to pay for a product the taxes based on selling price are reduced. Most taxes view a merchant voucher as simply a reduction in selling price. So if the fare was $500 and you paid with a $100 off voucher the taxes that are percent based would be calculated on $400 instead.
Feb 12, 2017, 6:42 am
#386
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
You should see this thread's wiki.
https://www.flyertalk.com/forum/amer...solidated.html
https://www.flyertalk.com/forum/amer...solidated.html
Feb 12, 2017, 12:32 pm
#387
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
This is getting curiouser and curiouser. What you're saying is that there wasn't a fare change during the hold, rather that any payment made with an evoucher is exempt from taxes normally applied? So one effectively receives a discount.
On the E-ticket receipt, viewable on AA.com, I do not see a notice to the effect that a tax-exempt voucher was used. I only see that the fare was divided into two pieces- the part paid for with the evoucher, the other part paid with my credit card.
And to further confuse things, the part paid for with the voucher, shows a tax charge. The balance paid with a c.c. shows no tax due.
The originally quoted fare was $276.40. An evoucher worth $114.25 was used.
My VISA was only charged $153.58
Receipt Breakdown
Payment Type: Ticket Exchange - (E-voucher number) VISA
FARE / Tax / TICKET TOTAL
230.70 / 37.13 / $267.83
Payment Type: VISA $153.58
On the E-ticket receipt, viewable on AA.com, I do not see a notice to the effect that a tax-exempt voucher was used. I only see that the fare was divided into two pieces- the part paid for with the evoucher, the other part paid with my credit card.
And to further confuse things, the part paid for with the voucher, shows a tax charge. The balance paid with a c.c. shows no tax due.
The originally quoted fare was $276.40. An evoucher worth $114.25 was used.
My VISA was only charged $153.58
Receipt Breakdown
Payment Type: Ticket Exchange - (E-voucher number) VISA
FARE / Tax / TICKET TOTAL
230.70 / 37.13 / $267.83
Payment Type: VISA $153.58
Feb 19, 2017, 10:20 am
#388
Join Date: May 2012
Location: Philadelphia, PA, USA
Programs: Hyatt Globalist, SPG Platinum, Hilton Diamond, Marriott Platinum, AAPlatinum
Posts: 199
Data point:
Just used a $300 DV voucher to pay for a $128 ticket placed on hold at AA.com then redeemed at the airport. Agent was unaware that certain codes of vouchers had reduced taxes, she checked with her supervisor who also agreed that he had never heard of that. Ticket was issued in ~15 mins along with new voucher w/balance but I went at an off time and no one was in line for the counter.
After calling the Plat desk, they confirmed that DV would be a (partial) tax exempt voucher but only if booked and ticketed at the airport - if you book at AA.com and place on hold, all taxes will apply.
Just used a $300 DV voucher to pay for a $128 ticket placed on hold at AA.com then redeemed at the airport. Agent was unaware that certain codes of vouchers had reduced taxes, she checked with her supervisor who also agreed that he had never heard of that. Ticket was issued in ~15 mins along with new voucher w/balance but I went at an off time and no one was in line for the counter.
After calling the Plat desk, they confirmed that DV would be a (partial) tax exempt voucher but only if booked and ticketed at the airport - if you book at AA.com and place on hold, all taxes will apply.
Feb 19, 2017, 4:13 pm
#389
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Data point:
Just used a $300 DV voucher to pay for a $128 ticket placed on hold at AA.com then redeemed at the airport. Agent was unaware that certain codes of vouchers had reduced taxes, she checked with her supervisor who also agreed that he had never heard of that. Ticket was issued in ~15 mins along with new voucher w/balance but I went at an off time and no one was in line for the counter.
After calling the Plat desk, they confirmed that DV would be a (partial) tax exempt voucher but only if booked and ticketed at the airport - if you book at AA.com and place on hold, all taxes will apply.
Just used a $300 DV voucher to pay for a $128 ticket placed on hold at AA.com then redeemed at the airport. Agent was unaware that certain codes of vouchers had reduced taxes, she checked with her supervisor who also agreed that he had never heard of that. Ticket was issued in ~15 mins along with new voucher w/balance but I went at an off time and no one was in line for the counter.
After calling the Plat desk, they confirmed that DV would be a (partial) tax exempt voucher but only if booked and ticketed at the airport - if you book at AA.com and place on hold, all taxes will apply.
And there is NO rule that you have to book and ticket at the airport. And that has no been my experience of many years. I would suggest calling again and see if you get an agent that will help get the taxes back. But on a $128 ticket, that's not going to be much.
Feb 21, 2017, 1:40 pm
#390
FlyerTalk Evangelist
Join Date: Apr 2003
Location: PHL (and sometimes BKK)
Programs: aa/ua gold; mar titanium. SPG till I die.
Posts: 15,648
I call BS on all three of those AA agents. For the airport agents, just because they haven't heard of it doesn't mean it doesn't exist, especially since we know it does. If you should do this again, ask them to READ the instructions online and available to them.
And there is NO rule that you have to book and ticket at the airport. And that has no been my experience of many years. I would suggest calling again and see if you get an agent that will help get the taxes back. But on a $128 ticket, that's not going to be much.
And there is NO rule that you have to book and ticket at the airport. And that has no been my experience of many years. I would suggest calling again and see if you get an agent that will help get the taxes back. But on a $128 ticket, that's not going to be much.