FlyerTalk Forums - Issues upfaring existing itinerary

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Issues upfaring existing itinerary - Website quirkiness?

I mainly fly UA and DL so I am more familiar with their intricacies but I have a flight in July I am looking to upfare from Economy to Premium Economy as it is less than the price of purchasing the upgrades. I have done this in the past on UA and DL via their website by making a flight change and just selecting the higher cabin. I have been running into two different issues with this:

At first it wasn't even showing me my existing flights AT ALL. This seems to have resolved itself since I saw it last (4/9/2026)
Now that that seems to be "working" it isn't showing me the Premium Economy options for my flights, just business.
There is definitely Premium Economy space as I could book it as a new itinerary.

I guess as a last-ditch effort I could just cancel it, get a credit and then re-book into premium economy but that seems kind of....dumb. Am I missing something here?

https://cimg4.ibsrv.net/gimg/www.fly...bfdab353a5.jpg

Quote:

Originally Posted by st3 (Post 37715472)

I guess as a last-ditch effort I could just cancel it, get a credit and then re-book into premium economy but that seems kind of....dumb. Am I missing something here?

Just that AA IT is notoriously bad, glitchy, wonky, weird, etc. If PE isn't showing up trying to change flights online then you can either just call AA and have an agent make the upfare or cancel/rebook with a credit as you mentioned.