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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

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Old Jan 7, 2024, 11:12 am
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Welcome to the 2024 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)

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NOTE:
2022-23 NEWBIE LOUNGE posts are here.
2021 NEWBIE LOUNGE posts are here
2020 NEWBIE LOUNGE posts are here.
2019 NEWBIE LOUNGE older posts are here.
The 2018 AA NEWBIE LOUNGE post thread is here
The 2017 AA NEWBIE LOUNGE post thread is here
The 2016 AA NEWBIE LOUNGE post thread is here

Thanks for reading!

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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

Old May 18, 2024, 7:33 pm
  #706  
 
Join Date: Sep 2023
Programs: Diamond DL
Posts: 202
Originally Posted by guv1976
Same issue on both the AA app, as well as on aa.com? How about with an incognito browser?

If worse comes to worst, you may have to call AA's Italy reservations phone number.
hi
yes, same on the APP because when buying with MILES, it automatically switch to aa.com website but then in credit card details you change region to italy so it switch to italy website but from there you try buying with miles and it goes again in the u.s.a. aa.com so there is no solution, and now i undestand why i have more than 60k miles and never could use it
itamex is offline  
Old May 18, 2024, 9:55 pm
  #707  
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Join Date: Dec 2003
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Originally Posted by itamex
hi
yes, same on the APP because when buying with MILES, it automatically switch to aa.com website but then in credit card details you change region to italy so it switch to italy website but from there you try buying with miles and it goes again in the u.s.a. aa.com so there is no solution, and now i undestand why i have more than 60k miles and never could use it
I would put the desired award reservation on hold at aa.com (or on the app), note the record locator (PNR) code, and then either:

1. call AA Reservations in Italy during business hours at 02-3859-1485; or

2. if you have access to Skype or a similar service which lets you dial toll-free ("800") numbers in the U.S., call AA Web Support at any hour at (800) 222-2377, and ask for assistance.

Good luck!
guv1976 is offline  
Old May 18, 2024, 11:20 pm
  #708  
 
Join Date: May 2024
Location: BRN
Programs: AY+ GOLD, BA BLUE, SAS MEMBER
Posts: 59
Originally Posted by itamex
italy, i am italian so all my cards are italy issued
but when buying award it redirects me to the USA AA.com , then i have to change region for my credit card italy and it all starts over and over
I have more or less the same issue. It seems an issue with websites outside US. I tried many european website and was the same problem. I want to buy a ticket from AA but it shows me alway an error that there is an issue with the price.
BMarkus is offline  
Old May 19, 2024, 8:39 am
  #709  
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Join Date: Aug 2001
Posts: 9,803
Does anyone know for certain whether oneworld elites (non AA) have seat assignment, luggage, boarding benefits on AA basic economy tickets? It's not entirely clear from previous threads.
izzik is offline  
Old May 19, 2024, 11:26 am
  #710  
 
Join Date: Jun 2008
Programs: AA EXP, National EE
Posts: 114
Question

Originally Posted by guv1976
With AAdvantage Platinum status, you can select seats -- including Main Cabin Extra seats -- at time of booking for you and those traveling with you. Each of you will also get your free-checked-baggage allowance.

The disadvantages of Basic Economy tickets are: lower AAdvantage earnings rate, and no future travel credit if you cancel. (AA now offers future travel credit for Basic Economy cancellations for a fee, but that appears to be limited to wholly domestic travel on AA. Details here: https://www.aa.com/i18n/customer-ser...elbasiceconomy. )

Also, I'm not sure if your AA credits can be redeemed for BE tickets.

Edited to add: Make sure that you are flying on AA metal, or you might find that your baggage and seating benefits will not be what you were expecting.
As to the bolded part, would a flight that is “Operated by Envoy Air as American Eagle” count as AA metal?
Perdita is offline  
Old May 19, 2024, 11:47 am
  #711  
 
Join Date: Mar 2019
Programs: AA EXP and Marriott Titanium
Posts: 818
Originally Posted by Perdita
As to the bolded part, would a flight that is “Operated by Envoy Air as American Eagle” count as AA metal?
Yes.
Drwaz99 is offline  
Old May 19, 2024, 12:31 pm
  #712  
 
Join Date: Dec 2015
Programs: Hilton Diamond, UA Plat, Marriott Gold
Posts: 134
JFK Flagship Lounge: what's the deal with that nowadays? Seems like old post say it exists, but AA site says nothing of it. Some say Greenwich Lounge is the replacement? Is that accurate? Does Plat flying economy with OW partner get access? Any different access if flying OW biz?
saFlyTalk is offline  
Old May 19, 2024, 2:20 pm
  #713  
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Join Date: Feb 2001
Location: RDU <|> MMX
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Posts: 12,870
Originally Posted by saFlyTalk
JFK Flagship Lounge: what's the deal with that nowadays? Seems like old post say it exists, but AA site says nothing of it. Some say Greenwich Lounge is the replacement? Is that accurate? Does Plat flying economy with OW partner get access? Any different access if flying OW biz?
At JFK the Flagship Lounge was converted to the Greenwich Lounge in late 2022.

The access requirements are basically the same. As an AA PLT in economy you can access Greenwich if you have a same day flight on a oneworld carrier to a long haul destination. So if you're flying BA to LHR you would get access, but if you're flying AS to SEA you would not. Business class doesn't get you anything extra, same access to Greenwich.
saFlyTalk likes this.
JJeffrey is offline  
Old May 19, 2024, 9:00 pm
  #714  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,847
Originally Posted by izzik
Does anyone know for certain whether oneworld elites (non AA) have seat assignment, luggage, boarding benefits on AA basic economy tickets? It's not entirely clear from previous threads.
Yes, non-AA/AS elites do. Speaking from experience, and others in various FT forums have reported the same.
SpammersAreScum is offline  
Old May 19, 2024, 10:54 pm
  #715  
 
Join Date: Jan 2024
Posts: 16
Originally Posted by izzik
Does anyone know for certain whether oneworld elites (non AA) have seat assignment, luggage, boarding benefits on AA basic economy tickets? It's not entirely clear from previous threads.
Yes. Emerald from AS status. Get to select seat after booking Basic fares and Mileage tickets. Get the one bag free from Emerald status as well. Boarding group is higher, but I can't remember which group you get.
frozennorth is offline  
Old May 20, 2024, 9:18 am
  #716  
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Join Date: Aug 2001
Posts: 9,803
Originally Posted by frozennorth
Yes. Emerald from AS status. Get to select seat after booking Basic fares and Mileage tickets. Get the one bag free from Emerald status as well. Boarding group is higher, but I can't remember which group you get.
Do you get to pick MCE seat? I normally can pick MCE as emerald and get boarding group 2.
izzik is offline  
Old May 20, 2024, 9:56 am
  #717  
 
Join Date: Feb 2024
Posts: 70
Time for paid Hyatt stays to credit AA miles?

I finally reached AA gold status and had 2 paid Hyatt stays in the past 2weeks. How long does it normally take to see the miles credit to AA?

my accounts were previously linked
Whats The Points is offline  
Old May 20, 2024, 9:59 am
  #718  
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Originally Posted by izzik
Do you get to pick MCE seat? I normally can pick MCE as emerald and get boarding group 2.
Elites from only some oneworld FFPs get free MCE seats. Details here:

https://www.aa.com/i18n/travel-info/...abin-extra.jsp

(Scroll down to "AAdvantage® status member access.")
guv1976 is offline  
Old May 20, 2024, 1:40 pm
  #719  
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Join Date: Aug 2001
Posts: 9,803
Originally Posted by guv1976
Elites from only some oneworld FFPs get free MCE seats. Details here:

https://www.aa.com/i18n/travel-info/...abin-extra.jsp

(Scroll down to "AAdvantage® status member access.")
Interesting! I had no idea AA restricted to certain OW members.
Does this MCE benefit apply to BE? I'm asking because of this article (link) that says Alaska elites don't get MCE seats on BE fares.. but is it outdated? And if it's true, is it limited to AS elites?
izzik is offline  
Old May 20, 2024, 1:55 pm
  #720  
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Originally Posted by izzik
Interesting! I had no idea AA restricted to certain OW members.
Does this MCE benefit apply to BE? I'm asking because of this article (link) that says Alaska elites don't get MCE seats on BE fares.. but is it outdated? And if it's true, is it limited to AS elites?
I cannot give you a definitive answer, but I would be inclined to go with what is currently posted on aa.com.
guv1976 is offline  

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