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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

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Old Jan 7, 2024, 11:12 am
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Welcome to the 2024 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)

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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

Old Mar 17, 2024, 2:01 pm
  #406  
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Originally Posted by enichols22124
Hello All,
Longtime flyer, but I have never done a partner award ticket with AA. I am an Exec Plat, so I thought this would be easy, call the Exec line, tell them I want a partner award from DFW to Heathrow, gave the dates, and I want business class. When I looked up the partner award list, it shows Partner awards for Business from US continental to Europe are 57,500 each way. But when I called in, the person who answered kept trying to tell me it was about 475,000 points regardless. I asked about the partner award chart and he did not seem to know what I meant and that it was not used.

Can someone walk me through how you ask for it, and how you find if there is award space available?

I'm flying DFW to London April 12th returning April 21st. I can adjust a bit if needed to find something but those are the preferred dates.

This might also sound silly, but I am also fine with flying to either elsewhere in the UK and finding a local hop, or fly to Paris and take the train back to London if that's the only way.

Any help is greatly appreciated.

I am presuming BA would be the partner in this case, but again, it doesn't really matter to me as long as it gets me there. If there is a Finair or someone else, that's fine, still biz class and nicer than being in economy.
1) Partner award space in business at 57.5k can be very hard to find. Just because there are seats available for sale does not mean that AA or the partner carrier makes them available as award space.

2) There's really no reason to call, you can search and book most awards at aa.com (when it's working correctly). Even if you want to call to book you're much better off searching aa.com first yourself to get a feel for pricing and availability.

3) Most partner awards to Europe will involve BA, and using BA for the longhaul segment in business comes with hefty fees. For example searching aa.com, I do see availability on BA if you can go a day later DFW-YUL-LHR, and returning LHR-IAH-DFW. This is 115k miles total but with an eye watering $1793 in taxes and fees.
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Old Mar 17, 2024, 2:05 pm
  #407  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,937
Originally Posted by enichols22124
Can someone walk me through how you ask for it, and how you find if there is award space available?
The easy way is to check "Redeem Miles" in searching for flights. The pricing is now dynamic and reflects demand so instead of "no flights available" you get an offer for a lot of points. You will also pay much more for non-stop than for connections (you can get your DFW-LHR flight for less by changing days and buying a one-stop flight leaving at 5:00 a.m. for example).
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Old Mar 17, 2024, 3:22 pm
  #408  
 
Join Date: Oct 2012
Posts: 30
OK, I think that is where I am confused.
https://www.aa.com/i18n/aadvantage-p...ward-chart.jsp

What does the Partner Award chart even mean then?

If you look as you said, you don't get these appearing. I think you have to call in for those. But my agent seemed to be throughly clueless as to how partner awards work, so I thought I would ask.

Are you saying that those prices for those awards will appear in a regular award search on American? I've just not seen it before, and I didn't think, and it doesn't say that on the Partner page, that the partner award is also dynamic.

See my confusion?

Thanks.
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Old Mar 17, 2024, 3:45 pm
  #409  
 
Join Date: Sep 2013
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Originally Posted by enichols22124
OK, I think that is where I am confused.
https://www.aa.com/i18n/aadvantage-p...ward-chart.jsp

What does the Partner Award chart even mean then?

If you look as you said, you don't get these appearing. I think you have to call in for those. But my agent seemed to be throughly clueless as to how partner awards work, so I thought I would ask.

Are you saying that those prices for those awards will appear in a regular award search on American? I've just not seen it before, and I didn't think, and it doesn't say that on the Partner page, that the partner award is also dynamic.

See my confusion?

Thanks.
I may have misled you because I think you are right that partner awards are different and I haven't actually tried to book one lately. It used to be simpler!

ETA: I tried a search for November and then it shows partner availability so I suspect that what the partner award chart means is that there will be no availability unless it is cheap whereas AA seats may be available for a price.

Last edited by MADPhil; Mar 17, 2024 at 3:57 pm
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Old Mar 17, 2024, 4:15 pm
  #410  
 
Join Date: Oct 2012
Posts: 30
So the thinking is that if a partner has availability I will see a very different and low price on the search, I don't have to call this in to get a partner award?

Hmmm....so I guess award travel is just the extreme of either cheap Economy (57,000 currently to most of Europe) or very high business (475-500,000 easily for most biz, about 9 times higher than economy).

I always thought you had to call in for Partner, but I guess it doesn't work that way.
If anyone else has any ideas, love to hear them.

Thanks.
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Old Mar 17, 2024, 4:41 pm
  #411  
 
Join Date: Sep 2013
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Originally Posted by enichols22124
Hmmm....so I guess award travel is just the extreme of either cheap Economy (57,000 currently to most of Europe) or very high business (475-500,000 easily for most biz, about 9 times higher than economy).
As an example for J: 11/5 DFW-PHL-LHR 11/12 LHR-BOS-DFW 115,500 miles + $1,097.30 with PHL-LHR on BA. Nonstop on AA 168,500 + $330.80, no BA offered. You won't get low prices until close to flight time when you just might, for example next week DFW-LHR round trip non-stop on BA 115,000 and $1,782.70. Note that the co-pay on BA will always be high.
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Old Mar 17, 2024, 4:41 pm
  #412  
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Originally Posted by enichols22124
So the thinking is that if a partner has availability I will see a very different and low price on the search, I don't have to call this in to get a partner award?

Hmmm....so I guess award travel is just the extreme of either cheap Economy (57,000 currently to most of Europe) or very high business (475-500,000 easily for most biz, about 9 times higher than economy).

I always thought you had to call in for Partner, but I guess it doesn't work that way.
If anyone else has any ideas, love to hear them.

Thanks.
Here's an example of availability (on a different date) of the BA nonstop. You'll note the very high cash co-pay, which reflects the BA carrier surcharge which AA collects on redemptions for travel on BA metal.



Note that on some dates, the AA nonstop can be very reasonably priced in Economy, and even Premium Economy:



These days, awards on most -- if not all -- partners can be booked online. (I think that there might still be one or two partners which cannot, but all oneworld partners can.)

Note also that all AAdvantage flight awards are now fully refundable, so if you book something and then a better award (better routing, better departure date or time, fewer miles) should become available, you can cancel the original award and rebook.

Finally, unless you see a lower cost for booking a roundtrip versus two one-ways, it is generally advisable to book your trip as two one-ways. This gives you greater flexibility in the event that you decide to rebook in one direction only.

Last edited by guv1976; Mar 17, 2024 at 4:55 pm
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Old Mar 17, 2024, 5:56 pm
  #413  
 
Join Date: Oct 2012
Posts: 30
Hey, thanks!

I see, ok, so it's more to do with the timing.

That was very informative. Thank you all.
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Old Mar 19, 2024, 11:00 am
  #414  
 
Join Date: Apr 2008
Location: RDU
Posts: 5,288
Booked AA RDU-JFK as part of a JL trip. Booked by JL. December 24/ January 25. On return our 11:30am JFK-RDU flight canceled and automatic change was from 11:30 am to 9:30 pm departure JFK. But I called JL and they put us on 3:30pm to RDU.

In the AA iPhone app I still see our original flight. So was it canceled?

i know flights are canceled all the time. But is there any reasoning to this? And is it likely other flights will cancel pushing us back to 9:30 pm and an almost 12 hour layover?

We are in business/first and I think we have lounge access on the return. Maybe the Greenwich lounge?

Last edited by zitsky; Mar 19, 2024 at 11:07 am
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Old Mar 19, 2024, 11:21 am
  #415  
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Originally Posted by zitsky
Booked AA RDU-JFK as part of a JL trip. Booked by JL. December 24/ January 25. On return our 11:30am JFK-RDU flight canceled and automatic change was from 11:30 am to 9:30 pm departure JFK. But I called JL and they put us on 3:30pm to RDU.

In the AA iPhone app I still see our original flight. So was it canceled?

i know flights are canceled all the time. But is there any reasoning to this? And is it likely other flights will cancel pushing us back to 9:30 pm and an almost 12 hour layover?

We are in business/first and I think we have lounge access on the return. Maybe the Greenwich lounge?
It can sometimes take a few days for schedule changes and rebookings to fully flow through the different reservations systems, so not unusal if the reservation showing on AA's side is delayed in catching up.

And for flights as far out as Dec/Jan any schedule you see now is just a placeholder. There will be lots of further schedule changes between now and then so keep an eye on it.

In this instance the computer just auto-rebooked you on a later flight without putting any thought into it, you often have to call to get it fixed to better flights as you did. JFK-RDU is typically 4-5x daily with one consistently departing around ~3pm (this catches all the inbound European connecting traffic) so you don't have to worry about this getting canceled all together.

And yes, in business connecting from JL you can use the Greenwich Lounge at JFK.
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Old Mar 19, 2024, 11:57 am
  #416  
 
Join Date: Apr 2008
Location: RDU
Posts: 5,288
Originally Posted by JJeffrey
It can sometimes take a few days for schedule changes and rebookings to fully flow through the different reservations systems, so not unusal if the reservation showing on AA's side is delayed in catching up.

And for flights as far out as Dec/Jan any schedule you see now is just a placeholder. There will be lots of further schedule changes between now and then so keep an eye on it.

In this instance the computer just auto-rebooked you on a later flight without putting any thought into it, you often have to call to get it fixed to better flights as you did. JFK-RDU is typically 4-5x daily with one consistently departing around ~3pm (this catches all the inbound European connecting traffic) so you don't have to worry about this getting canceled all together.

And yes, in business connecting from JL you can use the Greenwich Lounge at JFK.
Thank you.

The auto changed us from 11:30am to 9:30pm. I had to call JL to get the 3:30pm flight. Yes I suppose there will be other changes.

i just cant understand why AA wants to make us suffer like this. Spending hours in a business class lounge, eating and drinking and reading. If we end up on the 9:30 pm flight after all this, why we might have to go into Manhattan!

Since were in NYC do you suppose AA will have the Times or WSJ in the lounge or do I need to hunt for it? Does anyone read newspapers anymore?
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Old Mar 19, 2024, 1:44 pm
  #417  
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Join Date: Dec 2009
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Originally Posted by zitsky
Since were in NYC do you suppose AA will have the Times or WSJ in the lounge or do I need to hunt for it? Does anyone read newspapers anymore?
I have not seen newspapers at any Admirals Club or Flagship Lounge since before the COVID-19 pandemic.
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Old Mar 19, 2024, 4:05 pm
  #418  
 
Join Date: May 2022
Posts: 238
Does a NRT-SFO-PHL routing on Saaver space violate any rules? I put a JAL NRT-SFO flight on hold and when I asked to add the SFO-PHL leg which I confirmed had saaver space available via BA, I was quoted a multi city price. I have done this before in the other direction through ORD so I know it is possible but wanted to see if there was some rule I was missing or if I should just try again
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Old Mar 19, 2024, 4:24 pm
  #419  
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Originally Posted by kodalip
Does a NRT-SFO-PHL routing on Saaver space violate any rules? I put a JAL NRT-SFO flight on hold and when I asked to add the SFO-PHL leg which I confirmed had saaver space available via BA, I was quoted a multi city price. I have done this before in the other direction through ORD so I know it is possible but wanted to see if there was some rule I was missing or if I should just try again
That shouldn't be any problem. Just a misinformed agent, HUCA. There have been lots of issues and troubles trying to add segments onto partner awards like this, many agents don't know how or say it's not possible.
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Old Mar 19, 2024, 5:55 pm
  #420  
 
Join Date: Apr 2019
Posts: 62
If there's no option to select a meal ahead of time, does that mean they simply don't offer more than one meal? Flying the LAX - BOS redeye route in business next week and the only thing I can find is dietary restriction options.
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