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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

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Old Jan 7, 2024, 11:12 am
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Welcome to the 2024 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)

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2022-23 NEWBIE LOUNGE posts are here.
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The 2017 AA NEWBIE LOUNGE post thread is here
The 2016 AA NEWBIE LOUNGE post thread is here

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NEWBIE LOUNGE 2024: Ask AA newbie questions here - flame-free thread

Old Mar 15, 2024, 8:36 am
  #391  
 
Join Date: Dec 2014
Posts: 28
JFK T8 Lounge Access - JFKMEX

Hi - I will be flying this May JFK-MEX nonstop in J booked using AAdvantage miles and no OW or AA status. The JFK T8 lounge rules seem to require a PHD to decipher. Does anyone have experience with this routing and what lounge(s) will be available at JFK? The best I could figure out is:
  • Admiral's Club - Yes (bc qualifying OW international)
  • Greenwich - Maybe?
  • SoHo/Chelsea - Easy no
Was hoping to be able to access Greenwich. If not, there's always the PP $28 at Bobby Van's!

Thanks all.
LBLB4499 is offline  
Old Mar 15, 2024, 8:50 am
  #392  
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Originally Posted by LBLB4499
Hi - I will be flying this May JFK-MEX nonstop in J booked using AAdvantage miles and no OW or AA status. The JFK T8 lounge rules seem to require a PHD to decipher. Does anyone have experience with this routing and what lounge(s) will be available at JFK? The best I could figure out is:
  • Admiral's Club - Yes (bc qualifying OW international)
  • Greenwich - Maybe?
  • SoHo/Chelsea - Easy no
Was hoping to be able to access Greenwich. If not, there's always the PP $28 at Bobby Van's!

Thanks all.
JFK-MEX in business class comes with just Admirals Club access at JFK.
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JJeffrey is offline  
Old Mar 15, 2024, 9:17 am
  #393  
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Originally Posted by LBLB4499
Hi - I will be flying this May JFK-MEX nonstop in J booked using AAdvantage miles and no OW or AA status. The JFK T8 lounge rules seem to require a PHD to decipher. Does anyone have experience with this routing and what lounge(s) will be available at JFK? The best I could figure out is:
  • Admiral's Club - Yes (bc qualifying OW international)
  • Greenwich - Maybe?
  • SoHo/Chelsea - Easy no
Was hoping to be able to access Greenwich. If not, there's always the PP $28 at Bobby Van's!

Thanks all.
I think Admirals Club only. Bobby Van's is good but not great, and leave lots of extra time if that's your plan since they are S L W !

-J.
GW McLintock is offline  
Old Mar 15, 2024, 11:47 am
  #394  
 
Join Date: Aug 2009
Posts: 107
Originally Posted by Carolina2Cali
Depends on which airline, what month you fly, and what fare code... check the one you're considering here:
https://www.aa.com/i18n/aadvantage-p...r-airlines.jsp
Also someone made a website called LP Calculator which can be helpful
Thanks, I had already checked the AA website.

However, unfortunately it doesn't answer the question:

If I book an AA flight under AA flight number today for June 2024 and the flight is part of a QR or QF issued ticket, how does AA calculate the mileage credit for it?
Perisai is offline  
Old Mar 15, 2024, 11:54 am
  #395  
 
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,321
Originally Posted by Perisai
Thanks, I had already checked the AA website.

However, unfortunately it doesn't answer the question:

If I book an AA flight under AA flight number today for June 2024 and the flight is part of a QR or QF issued ticket, how does AA calculate the mileage credit for it?
Ugh good luck with Qantas, I hate them for mileage earnings, but love them for redeeming miles. If the ENTIRE flight is AA marketed, you should earn based on spend only including on the partner legs. Or are you saying there's a leg that's so far outside of the AA realm, it is somehow not even coded as AA marketed?
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Old Mar 15, 2024, 12:50 pm
  #396  
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Originally Posted by Perisai
Thanks, I had already checked the AA website.

However, unfortunately it doesn't answer the question:

If I book an AA flight under AA flight number today for June 2024 and the flight is part of a QR or QF issued ticket, how does AA calculate the mileage credit for it?
It should not matter who the "plating" carrier is: If the flight in question is both AA-coded and AA-operated, then it should earn based upon that portion of the ticket's pre-tax fare attributable to the AA segment. Exceptions exist for certain special fares. For example, I'm not sure how the AA portion of a round-the-world ticket would credit to AAdvantage.
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guv1976 is offline  
Old Mar 16, 2024, 5:34 am
  #397  
 
Join Date: Nov 2008
Location: Austin, TX
Programs: Free agent AAdvantage LT GLD
Posts: 227
When I try to login to aa.com on 2 different laptops and different browsers I get an error page saying the system is having trouble. This has gone on for 2 days. I doubt it is down for everyone as that would be newsworthy. I also have problems on my phone when on cellular data so I don't think it's my ISP. I'm guessing something is goobered up with my account but does anyone have suggestions for how to fix this? I'm going to call in later.

I also managed to put a flight on hold but when I try to pay there's no option for using a trip credit.
rayfes is offline  
Old Mar 16, 2024, 6:29 am
  #398  
 
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,654
Originally Posted by rayfes
I also managed to put a flight on hold but when I try to pay there's no option for using a trip credit.
I have seen this before as well for a held flight. You will need to call in, and an agent can apply the credit.
WannaTheater is offline  
Old Mar 16, 2024, 8:22 am
  #399  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
Join Date: Jun 2015
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Originally Posted by rayfes
When I try to login to aa.com on 2 different laptops and different browsers I get an error page saying the system is having trouble. This has gone on for 2 days. I doubt it is down for everyone as that would be newsworthy. I also have problems on my phone when on cellular data so I don't think it's my ISP. I'm guessing something is goobered up with my account but does anyone have suggestions for how to fix this? I'm going to call in later.
I was experiencing this the last couple days as well, though I could still use the app. I changed my password in the app and then I was able to login on the website as well.

Even though the change password dialog says "Any combination of special characters, letters and numbers" I can't help wondering if maybe they broke handling of certain special characters; pure speculation on my part but that's just what it feels like from the outside looking in as a software developer.

For reference, here's the error I was getting:



Using the built-in browser developer tools, the error console has this... 500 means something broken on the server side and generally is not used for auth failures.

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Zorak is offline  
Old Mar 16, 2024, 11:31 am
  #400  
 
Join Date: Mar 2024
Posts: 17
Originally Posted by rayfes
When I try to login to aa.com on 2 different laptops and different browsers I get an error page saying the system is having trouble. This has gone on for 2 days. I doubt it is down for everyone as that would be newsworthy. I also have problems on my phone when on cellular data so I don't think it's my ISP. I'm guessing something is goobered up with my account but does anyone have suggestions for how to fix this? I'm going to call in later.

I also managed to put a flight on hold but when I try to pay there's no option for using a trip credit.
I am having the same issue. App is working but not the website.
mozman is offline  
Old Mar 16, 2024, 4:13 pm
  #401  
 
Join Date: Nov 2008
Location: Austin, TX
Programs: Free agent AAdvantage LT GLD
Posts: 227
Originally Posted by Zorak
I was experiencing this the last couple days as well, though I could still use the app. I changed my password in the app and then I was able to login on the website as well.
That fixed it for me, thank you! I've had the same complex password for some time so I'm not sure why it became a problem recently but changing it to something simpler in the app now works on the website.
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Old Mar 16, 2024, 4:17 pm
  #402  
 
Join Date: Nov 2008
Location: Austin, TX
Programs: Free agent AAdvantage LT GLD
Posts: 227
Originally Posted by WannaTheater
I have seen this before as well for a held flight. You will need to call in, and an agent can apply the credit.
It's so strange. I wanted to book 2 one-way tickets and the first one I was able to book and pay immediately with travel credits. The 2nd one would not show me an option to use travel credits but when I called in the agent was able to apply 2 travel credits to the itinerary I put on hold. It involved an international city so perhaps that had something to do with it. Thanks for the suggestion!
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rayfes is offline  
Old Mar 17, 2024, 11:53 am
  #403  
 
Join Date: Sep 2003
Location: Los Angeles
Programs: UA MM | BA Silver
Posts: 7,214
Simple question, but a first for me. If replace my AA# with my BAEC# am I still able to pull up the reservation on the AA app? I assume it would not show if I am logged in under my AA account. Will it provide the same functionality to do SDC, select seats, etc? Thanks.
anc-ord772 is offline  
Old Mar 17, 2024, 1:49 pm
  #404  
 
Join Date: Oct 2012
Posts: 30
Confused on Partner ticket awards and booking them

Hello All,
Longtime flyer, but I have never done a partner award ticket with AA. I am an Exec Plat, so I thought this would be easy, call the Exec line, tell them I want a partner award from DFW to Heathrow, gave the dates, and I want business class. When I looked up the partner award list, it shows Partner awards for Business from US continental to Europe are 57,500 each way. But when I called in, the person who answered kept trying to tell me it was about 475,000 points regardless. I asked about the partner award chart and he did not seem to know what I meant and that it was not used.

Can someone walk me through how you ask for it, and how you find if there is award space available?

I'm flying DFW to London April 12th returning April 21st. I can adjust a bit if needed to find something but those are the preferred dates.

This might also sound silly, but I am also fine with flying to either elsewhere in the UK and finding a local hop, or fly to Paris and take the train back to London if that's the only way.

Any help is greatly appreciated.

I am presuming BA would be the partner in this case, but again, it doesn't really matter to me as long as it gets me there. If there is a Finair or someone else, that's fine, still biz class and nicer than being in economy.
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Old Mar 17, 2024, 1:57 pm
  #405  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,977
Originally Posted by anc-ord772
Simple question, but a first for me. If replace my AA# with my BAEC# am I still able to pull up the reservation on the AA app? I assume it would not show if I am logged in under my AA account. Will it provide the same functionality to do SDC, select seats, etc? Thanks.
You can certainly pull it up. You will need the PNR for the app to find it but then it will remember it. I haven't tried the functions that you mention but I don't see why they wouldn't work. It is possible that it can't do things that require your AA number but the app does know it.
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