No more printed Wine/Champagne/Port list

Old Dec 18, 2023, 9:50 am
  #1  
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Exclamation No more printed Wine/Champagne/Port list

On yesterday's LHR-JFK flight, the J menu no longer listed any Champagne, Wine, or Port. Instead, the menu says that “We invite you to engage with our flight attendants to learn more about the selection of wines available for your enjoyment.”

Such a poor decision on AA’s part. The FAs usually don’t know the wines, the label, or even the country of origin. It also slows the service down when everyone has to ask to look at the wines.

Interestingly, the wines and champagne were different than my JFK-LHR J flight a few days earlier.

Hopefully AA reconsiders this and starts printing them again.
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Old Dec 18, 2023, 9:55 am
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AA be like


But seriously, this decision is daft.
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Old Dec 18, 2023, 9:55 am
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Originally Posted by AA EXP DFW-LON
On yesterday's LHR-JFK flight, the J menu no longer listed any Champagne, Wine, or Port. Instead, the menu says that “We invite you to engage with our flight attendants to learn more about the selection of wines available for your enjoyment.”

Such a poor decision on AA’s part. The FAs usually don’t know the wines, the label, or even the country of origin. It also slows the service down when everyone has to ask to look at the wines.

Interestingly, the wines and champagne were different than my JFK-LHR J flight a few days earlier.

Hopefully AA reconsiders this and starts printing them again.
That is disappointing. I'd write in to AA stating this is not the best way for its guests to learn about the wines. And, if you do discuss this with an FA who cannot provide the information needed, that should be reported to AA as well.
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Old Dec 18, 2023, 9:59 am
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Originally Posted by AA EXP DFW-LON
The FAs usually don’t know the wines, the label, or even the country of origin.
They usually know the color. "So would you like the red or the white swill?"
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Old Dec 18, 2023, 10:02 am
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Originally Posted by notquiteaff
They usually know the color. "So would you like the red or the white swill?"
Joking aside, I have a feeling that the most common response to a passenger inquiring about the wines is going to be “red or white”

The cynical part of me thinks they’re starting to cost cut with the wine selection, and by not having the wines listed, it’ll be harder for people to realize all the wines have been downgraded
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Old Dec 18, 2023, 10:07 am
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Originally Posted by dw
The cynical part of me thinks they’re starting to cost cut with the wine selection, and by not having the wines listed, it’ll be harder for people to realize all the wines have been downgraded
Plus they can load whatever two buck chuck they can get their hands on without worrying about printing new menus.
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Old Dec 18, 2023, 10:09 am
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Same on a recent flagship transcon in J. I overheard a FA complaining about it to another FA, that it came through with no notice.

The rose sparkling wine served as PDB was surprisingly good. I figure AA doesn't spend more than $10/bottle so I would have loved to know what it is. Seriously, big thumbs down. I'm not a huge wine afficionado but I do like to know e.g. where the wines are from, if it's a blend, a blend of what, and I feel bad asking the FA these questions in the middle of meal service.
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Old Dec 18, 2023, 10:14 am
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Next step: Chicken or pasta?
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Old Dec 18, 2023, 10:23 am
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Well if AA is trying to de-value their J or F product . they are doing a great job..
I have noticed in my recent trips.. the better options in wine.. always somehow even are loaded, or they ran out
I see they are using the olive idea and probably saving money on printing
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Old Dec 18, 2023, 11:57 am
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I have to say that in my years flying AA I don’t recall seeing anything more than $10/bottle. Considering how low the standard originally was, I guess the menu cut back is not…that much worse.
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Old Dec 18, 2023, 11:59 am
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Didn't UA recently re-introduce wine menus? AA does a great job at cheapening and eliminating what they already have at the same competitors start to invest (or create an aura of premium) in the same thing. For example, seat back screens.

Sadly though, in practice, the entire wine list is almost always undrinkable anyway except the occasional champagne.
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Old Dec 18, 2023, 1:02 pm
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Their product is their schedule.
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Old Dec 18, 2023, 1:04 pm
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In F on LAX/JFK at the moment and can confirm.

On today’s flight, we take pride in offering you an array of sparkling, red, white, and dessert wines. We invite you to engage with our flight attendants to learn more about our selection of wines available for your enjoyment.
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Old Dec 18, 2023, 1:47 pm
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They take so much pride in their offerings, they don't bother to print them.
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Old Dec 18, 2023, 1:59 pm
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My BA flight on the same route in the same class on 4th December, also did not have a listing of alcoholic drinks on the printed menu.
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