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'the DOT won't let us' check bags on two separate tickets

'the DOT won't let us' check bags on two separate tickets

Old Sep 19, 23, 6:47 am
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'the DOT won't let us' check bags on two separate tickets

senior AAgent at my local airport, telling me it's not possible to check a bag through on two separate (AAward) tickets.

look, if it's AA policy not to do that, just say so. that's fine. it's the lie I have an issue with, like if you invoke the DOT that makes it more acceptable.
realize there's nothing anyone here can do about that, I'm just venting.
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Old Sep 19, 23, 7:09 am
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Originally Posted by karenkay
senior AAgent at my local airport, telling me it's not possible to check a bag through on two separate (AAward) tickets.

look, if it's AA policy not to do that, just say so. that's fine. it's the lie I have an issue with, like if you invoke the DOT that makes it more acceptable.
realize there's nothing anyone here can do about that, I'm just venting.
Yep, AA policy since 2016. But it's laughable for the agent to suggest it's "DOT" policy driven as you mentioned, what a joke.
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Last edited by JJeffrey; Sep 19, 23 at 7:54 am
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Old Sep 19, 23, 7:46 am
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Originally Posted by JJeffrey
Yep, AA policy since 2016. But it's laughable for the agent to suggest it's "DOT" driven as you mentioned, what a joke.
It's not 'DOT policy' but it actually *is* DOT 'driven' in that if AA through-checks bags on separate tickets that is only one bag fee rather than two (and in some cases even sharing that bag fee).

It was a(n entirely predictable, and predicted) consumer-unfriendly response to what was intended as consumer-friendly regulation.
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Old Sep 19, 23, 7:53 am
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Originally Posted by gleff
It's not 'DOT policy' but it actually *is* DOT 'driven' in that if AA through-checks bags on separate tickets that is only one bag fee rather than two (and in some cases even sharing that bag fee).

It was a(n entirely predictable, and predicted) consumer-unfriendly response to what was intended as consumer-friendly regulation.
I guess 'driven' was the wrong word choice then for an agent making up things
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Old Sep 19, 23, 9:33 am
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Originally Posted by gleff
It's not 'DOT policy' but it actually *is* DOT 'driven' in that if AA through-checks bags on separate tickets that is only one bag fee rather than two (and in some cases even sharing that bag fee).

It was a(n entirely predictable, and predicted) consumer-unfriendly response to what was intended as consumer-friendly regulation.
Can you say more? What was the regulation that led to this?
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Old Sep 19, 23, 10:59 am
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Originally Posted by dblumenhoff
Can you say more? What was the regulation that led to this?
Same question here. How could the DOT (assuming this correctly means Department of Transportation) affect whether or not an airline decides to give you one free checked bag or two? Seems like nothing more than an excuse for AA to provide a customer less.
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Old Sep 19, 23, 11:17 am
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Did the marketing carriers differ on each ticket? If so, who were they?
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Old Sep 19, 23, 11:22 am
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Originally Posted by gmt4
Same question here. How could the DOT (assuming this correctly means Department of Transportation) affect whether or not an airline decides to give you one free checked bag or two? Seems like nothing more than an excuse for AA to provide a customer less.
I think the comment was in relation to the check bag fees, not the number of free checked bags.
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Old Sep 19, 23, 12:12 pm
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Originally Posted by Beltway2A
Did the marketing carriers differ on each ticket? If so, who were they?
nope.

both tickets issued through AA, first flight on AA metal, second ticket had two legs, first on AA second on JL. not possible to book this as one award, or of course I'd have done that.
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Old Sep 19, 23, 12:53 pm
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Originally Posted by Beltway2A
Did the marketing carriers differ on each ticket? If so, who were they?
Originally Posted by karenkay
nope.

both tickets issued through AA, first flight on AA metal, second ticket had two legs, first on AA second on JL. not possible to book this as one award, or of course I'd have done that.
Doesn't make a difference, if it's on two PNRs it would be a fluke if an agent agreed to through-check.
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Old Sep 19, 23, 12:55 pm
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Originally Posted by karenkay
both tickets issued through AA, first flight on AA metal, second ticket had two legs, first on AA second on JL. not possible to book this as one award, or of course I'd have done that.
Can't you have two award tickets in one PNR if an agent does it? I can never remember the answer to this. I know you can have two revenue tickets in one PNR if a TA handles it.
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Old Sep 19, 23, 1:44 pm
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Originally Posted by gleff
It's not 'DOT policy' but it actually *is* DOT 'driven' in that if AA through-checks bags on separate tickets that is only one bag fee rather than two (and in some cases even sharing that bag fee).

It was a(n entirely predictable, and predicted) consumer-unfriendly response to what was intended as consumer-friendly regulation.
Except most airlines didn't respond this way. AS will through check between any two tickets as long as all the airlines have baggage interline agreements with AS..DL will through check on two tickets between most of Sky Team. UA will through check to all of Star Alliance....The only other airline I know of that refuses to through check is HA.
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Old Sep 19, 23, 2:22 pm
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Originally Posted by Aliquot
Except most airlines didn't respond this way. AS will through check between any two tickets as long as all the airlines have baggage interline agreements with AS..DL will through check on two tickets between most of Sky Team. UA will through check to all of Star Alliance....The only other airline I know of that refuses to through check is HA.
This is American's policy and they were flying on an American ticket.
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Old Sep 19, 23, 3:37 pm
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This is an annoying change since 2016. I was shook as a AA flyer when flying UA and NZ on two separate tickets I was able to have my luggage checked the whole way thru!
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Old Sep 19, 23, 5:34 pm
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Originally Posted by enpremiere
This is American's policy and they were flying on an American ticket.
The gloom and doom .predoctions were that every ailrine would do this, but only two did. This, as you pointed out, is an AA policy decision. It was not caused by consumer protections.
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