AA flight canceled, nothing compensated, what my options?
Sep 12, 23, 1:42 am
#16
Join Date: Oct 2019
Posts: 247
Air travel is a mess with the planes 90% full there is nowhere to rebook when there is weather. At smaller airports it’s often DAYS later is the next available seat when a single flight gets cancelled. There’s just so little room to rebook people. The airlines didn’t create the weather but they do control the capacity to rebook reasonably. In 2023 the options are often unreasonable especially if your not an elite
Sep 12, 23, 6:49 am
#17
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,599
Travel delay insurance would definitely cover a hotel/meals for this weather-based cancellation. Canada and the US don't have a regulation that requires airlines to pay for "duty of care" like this for weather delays, like the EU and UK. If the delay is the fault of the airline, they often will reimburse, but this is not the case here given the bad weather others have mentioned. If you are on a business trip (you said it was booked by your company's travel agent), then your employer will pay for the hotel.
Sep 12, 23, 12:00 pm
#19
Join Date: Oct 2005
Posts: 652
Sep 12, 23, 3:40 pm
#20
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,871
That's up to the terms of the insurance but it does for both of the cards that I use for travel (Amex Plat & CSR). Read the terms of your specific card of course -- Amex Plat requires a round trip but two or more one ways that form a round trip are fine.
Sep 13, 23, 7:47 am
#21
Join Date: Jun 2001
Location: New York, NY
Posts: 3,695
The CEO does it the same as any other company--ensure that there's enough inventory to meet overall demand even if it results in some spoilage. That's why there's bread (almost) every time you go to the grocery store and enough turkeys that you can usually still buy one on Thanksgiving Day.
As a customer, I'm willing to pay the couple percent extra that the EU regulations cost. That results in much better aligned incentives for the airlines and is cheaper than having to buy private insurance for risks that the airlines could mitigate if they were on the hook for the costs rather than just pushing them into their customers.
Sep 13, 23, 3:56 pm
#22
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,871
The CEO does it the same as any other company--ensure that there's enough inventory to meet overall demand even if it results in some spoilage. That's why there's bread (almost) every time you go to the grocery store and enough turkeys that you can usually still buy one on Thanksgiving Day.
The CEO does it the same as any other company--ensure that there's enough inventory to meet overall demand even if it results in some spoilage. That's why there's bread (almost) every time you go to the grocery store and enough turkeys that you can usually still buy one on Thanksgiving Day.
If the weather is bad enough that trucks can't get to the store, good luck buying fresh bread. And even better luck asking for compensation from the store for not having bread.
Sep 13, 23, 4:51 pm
#23
Join Date: Jul 2023
Posts: 2
The CEO does it the same as any other company--ensure that there's enough inventory to meet overall demand even if it results in some spoilage. That's why there's bread (almost) every time you go to the grocery store and enough turkeys that you can usually still buy one on Thanksgiving Day.
As a customer, I'm willing to pay the couple percent extra that the EU regulations cost. That results in much better aligned incentives for the airlines and is cheaper than having to buy private insurance for risks that the airlines could mitigate if they were on the hook for the costs rather than just pushing them into their customers.
The CEO does it the same as any other company--ensure that there's enough inventory to meet overall demand even if it results in some spoilage. That's why there's bread (almost) every time you go to the grocery store and enough turkeys that you can usually still buy one on Thanksgiving Day.
As a customer, I'm willing to pay the couple percent extra that the EU regulations cost. That results in much better aligned incentives for the airlines and is cheaper than having to buy private insurance for risks that the airlines could mitigate if they were on the hook for the costs rather than just pushing them into their customers.
