See Cost Summary on Manage Trip Page

Old Aug 24, 2023, 12:50 pm
  #1  
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See Cost Summary on Manage Trip Page

One feature I really have appreciated is the See Cost Summary on AAís flight management page. However, Iíve noticed a number of times it isnít available. I was hoping to get some answers as to why this is the case so that I donít waste any time in the future.

My understanding is that these are the situations in which it may not appear:

1. Immediately after booking, it may take up to 24 hours for the cost summary to be viewable.
2. Immediately after a refare, it may take up to 24 hours for the cost summary to be viewable.
3. After a schedule change by a partner, it may take up to 24 hours for the cost summary to be viewable.
4. Certain partner bookings made on AA may never have a cost summary attached.
5. Certain partner bookings made with a partner may appear on AAís booking management platform but naturally will not have a cost summary.

Am I missing any other situations in which this summary might not appear or reasons for a temporary disappearance? Itís the only useful way to sometimes calculate a future or past LP earning and I certainly donít want to waste an employeeís time looking up info in the case of temporary disappearances of the data.
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Old Aug 24, 2023, 2:22 pm
  #2  
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You can also try the receipts page using the ticket number if My Trips isn't showing it
https://www.aa.com/your-receipts/
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Old Aug 24, 2023, 6:11 pm
  #3  
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Originally Posted by javabytes
You can also try the receipts page using the ticket number if My Trips isn't showing it
https://www.aa.com/your-receipts/
Interestingly this doesnít seem to work for me in that initial 24 hour window or again after a ticket re-fare.
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Old Apr 29, 2024, 9:21 am
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Is there anyway to look up the mileage cost summary on partner award ticket book with AAdvantage? I tried manage flight, and receipt page https://www.aa.com/your-receipts/, I can only see cost in taxes and fees.
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Old Apr 29, 2024, 2:37 pm
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Originally Posted by shengwan
Is there anyway to look up the mileage cost summary on partner award ticket book with AAdvantage? I tried manage flight, and receipt page https://www.aa.com/your-receipts/, I can only see cost in taxes and fees.
Either look at the receipt that is emailed to you or look at your account ACTIVITY page that will display miles deducted
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Old Apr 29, 2024, 3:11 pm
  #6  
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Originally Posted by Bradhattan
Either look at the receipt that is emailed to you or look at your account ACTIVITY page that will display miles deducted
The actual email receipt doesn't even show the amount of miles used, it's extremely annoying. You have to look at the separate "Your Recent AAdvantage Award Redemption..." email to see how many miles were charged.
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Old Apr 29, 2024, 3:41 pm
  #7  
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Originally Posted by JJeffrey
The actual email receipt doesn't even show the amount of miles used, it's extremely annoying. You have to look at the separate "Your Recent AAdvantage Award Redemption..." email to see how many miles were charged.
Iíve started always holding it just so that email shows up with the record locator, flight details, and mileage price all in one place. If I am ready to buy I go ahead and ticket right away afterwards, but I never just go straight to purchasing anymore.
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Old Apr 29, 2024, 8:49 pm
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In addition to what others mentioned ó

When this happens and the airfare isnít insignificant, Iíve had the twitter team send me a breakdown after complex re-ticketing situations to make sure the fare details were retained.
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Old May 2, 2024, 5:49 pm
  #9  
 
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Originally Posted by JJeffrey
The actual email receipt doesn't even show the amount of miles used, it's extremely annoying. You have to look at the separate "Your Recent AAdvantage Award Redemption..." email to see how many miles were charged.
Ugh...not one but TWO emails to navigate....I now totally understand your frustration!
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