Refund when canceling a QR flight booked as AA award on the day of the flight
Apr 17, 2023, 2:15 am
#1
Original Poster
Join Date: Apr 2015
Posts: 245
Refund when canceling a QR flight booked as AA award on the day of the flight
I had to cancel a Qatar flight booked with AA miles on the day of the flight due to a death in the family.
Will I still get the miles back? Do I need to call them since it was canceled literally hours before the flight?
I don't see the refund in my AA account even though flights on later dates that I also had to cancel are already processed.
Will I still get the miles back? Do I need to call them since it was canceled literally hours before the flight?
I don't see the refund in my AA account even though flights on later dates that I also had to cancel are already processed.
Apr 17, 2023, 5:37 am
#4
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Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,467
I had 3 QR-only awards last month that I had to cancel and none of the miles were automatically reinstated.
As noted just give AA a call, the fact that you cancelled 5 hours before departure doesn't matter.
Apr 17, 2023, 5:43 am
#5
Original Poster
Join Date: Apr 2015
Posts: 245
IME if the award contains AA metal flights then the miles will be automatically reinstated, however if it's just partners then most times not.
I had 3 QR-only awards last month that I had to cancel and none of the miles were automatically reinstated.
As noted just give AA a call, the fact that you cancelled 5 hours before departure doesn't matter.
I had 3 QR-only awards last month that I had to cancel and none of the miles were automatically reinstated.
As noted just give AA a call, the fact that you cancelled 5 hours before departure doesn't matter.
Apr 17, 2023, 5:55 am
#6
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
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Posts: 12,467
Aug 22, 2023, 8:29 pm
#8
Join Date: Oct 2010
Location: ATL
Programs: Shamelessly Gold at Flying Burrito and AirTrain A+ Elite. Turkish Star Gold, 100k at Flying Eskimo
Posts: 740
Changes/PenaltyBEFORE TRAVEL BEGINS - DAY/TIME CHANGES ARE ALLOWED WITH NO CHARGE. CHANGES IN ROUTING - EXCLUDING CONNECTING CITIES - ARE ALLOWED SUBJECT TO THE ORIGINAL AWARD VALIDITY - USD 150.00 CHARGE APPLIES. STANDBY IS NOT ALLOWED.
AFTER TRAVEL HAS BEGUN - DAY/TIME CHANGES ARE ALLOWED WITH NO CHARGE. CHANGES IN ROUTING - EXCLUDING CONNECTING CITIES - ARE ALLOWED SUBJECT TO THE ORIGINAL AWARD VALIDITY - USD 150.00 CHARGE APPLIES. STANDBY IS NOT ALLOWED. NOTE - NO-SHOW IN CASE OF NO-SHOW QATAR AIRWAYS WILL CANCEL THE ONWARD OR RETURN RESERVATIONS
-- IN CASE OF GATE NO-SHOW ON MAD AND BCN TO INDIA OR PAKISTAN VIA DOH FLIGHT FOR A CHECKED-IN PASSENGER THE FARES IS NON-REFUNDABLE PROVIDED PASSENGER HAS NIL CHECK-IN BAGGAGE.
Cancellations/Refunds
BEFORE TRAVEL BEGINS - MILEAGE MAY BE REINSTATED WITHIN 1 YEAR FROM ORIGINAL TICKET ISSUANCE DATE IF MILES HAVE NOT EXPIRED - USD 150.00 REINSTATEMENT CHARGE APPLIES.
AFTER TRAVEL HAS BEGUN - MILEAGE MAY NOT BE REINSTATED.
This is the rules associated with a Qatar Award I just booked. Is the USD150 fee a new thing?
AFTER TRAVEL HAS BEGUN - DAY/TIME CHANGES ARE ALLOWED WITH NO CHARGE. CHANGES IN ROUTING - EXCLUDING CONNECTING CITIES - ARE ALLOWED SUBJECT TO THE ORIGINAL AWARD VALIDITY - USD 150.00 CHARGE APPLIES. STANDBY IS NOT ALLOWED. NOTE - NO-SHOW IN CASE OF NO-SHOW QATAR AIRWAYS WILL CANCEL THE ONWARD OR RETURN RESERVATIONS
-- IN CASE OF GATE NO-SHOW ON MAD AND BCN TO INDIA OR PAKISTAN VIA DOH FLIGHT FOR A CHECKED-IN PASSENGER THE FARES IS NON-REFUNDABLE PROVIDED PASSENGER HAS NIL CHECK-IN BAGGAGE.
Cancellations/Refunds
BEFORE TRAVEL BEGINS - MILEAGE MAY BE REINSTATED WITHIN 1 YEAR FROM ORIGINAL TICKET ISSUANCE DATE IF MILES HAVE NOT EXPIRED - USD 150.00 REINSTATEMENT CHARGE APPLIES.
AFTER TRAVEL HAS BEGUN - MILEAGE MAY NOT BE REINSTATED.
This is the rules associated with a Qatar Award I just booked. Is the USD150 fee a new thing?
Aug 22, 2023, 8:31 pm
#9
Join Date: Oct 2010
Location: ATL
Programs: Shamelessly Gold at Flying Burrito and AirTrain A+ Elite. Turkish Star Gold, 100k at Flying Eskimo
Posts: 740
Speaking of which:
Child DiscountFREQUENT FLYER CHILD 02 OR OLDER - CHARGE 100 PERCENT OF THE FARE. FREQUENT FLYER INFANT WITHOUT A SEAT UNDER 2 - CHARGE 100 PERCENT OF THE FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS. FREQUENT FLYER INFANT WITH A SEAT UNDER 2 - CHARGE 100 PERCENT OF THE FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS.
Infant in lap is 100% of the fare? What is AA smoking?
Child DiscountFREQUENT FLYER CHILD 02 OR OLDER - CHARGE 100 PERCENT OF THE FARE. FREQUENT FLYER INFANT WITHOUT A SEAT UNDER 2 - CHARGE 100 PERCENT OF THE FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS. FREQUENT FLYER INFANT WITH A SEAT UNDER 2 - CHARGE 100 PERCENT OF THE FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS.
Infant in lap is 100% of the fare? What is AA smoking?
Jan 14, 2024, 4:55 am
#10
Join Date: Apr 2002
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