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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023)

Old Jan 2, 23, 10:33 am
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Last edit by: Mwenenzi
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.



Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.


Link to aa.com Admirals Club, Flagship Lounge Access rules.

Also see Admirals Club rates increasing, new restrictions: 2019

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE



The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.


Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)

=================end mod note===================

NOTE: The kduarte Lounge Access tool page has become unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes

American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights

American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp


Traveling Flagship Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) traveling on A321T aircraft only
LAX - Miami (MIA) traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)

First Class customers on Americans three class international and transcontinental flights will have exclusive access to Flagship Dining.
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

.
Admirals Club members - Qantas Club members

Link-->Guide to Admirals Club Members + Reciprocal Qantas Club Access
Note: Qantas Club access for Admirals Club members has CHANGED over time


As an Admirals Club annual, lifetime member, Citi / AAdvantage Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has changed over time:
Select Qantas Clubs when departing on the same day on a Qantas operated flight or an American marketed flight operated by Qantas.
NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will (at 2016) begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible.
Link to 2016 Australian Business Traveller article.[Edit may not be accurate at 04 Jan 2023]

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation:
NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023)

Old Dec 31, 22, 9:30 pm
  #1  
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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023)

Greetings and Happy New Year! First time poster here.

I am flying Flagship First to Australia on an AAdvantage Award ticket on the following itinerary and looking for clarification from the experts as to which lounges I will have access to...

JFK-LAX-SYD
SYD-LAX-JFK

Unless there are any lounge restrictions I am unaware of when flying Flagship First on a mileage award ticket, I assume I will have access to the Chelsea Lounge in T8 at JFK and the Flagship Lounge at LAX for the outbound segments? Are there any other lounges at LAX that I will have access to in the TBIT on this itinerary while flying Flagship First, and that you would recommend I should check out during my outbound 8 hour "LAX Appreciation" layover?

I will also be doing some Australia "hopping" upon arrival in Sydney on a separate Economy Class ticket booked on Qantas, so also wondering if I will be eligible for lounge access upon arrival in SYD from LAX? I am sure I will be in desperate need of a shower after such a long journey, so hoping I might have access to a QF or OW Lounge with shower facilities. Finally, which lounge will I have access to in SYD before departure to LAX in Flagship First?

Thank you in advance for all of the helpful advice - I am sure you can see that I am new to this forum, and while I did spend some time attempting to search the forums for answers to my specific questions, I have not been successful in finding the most current and accurate information.

Best to all of you for a safe and prosperous 2023!
flyinmiamicane is offline  
Old Dec 31, 22, 9:57 pm
  #2  
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flyinmiamicane Welcome to FT & Ozzie
Originally Posted by flyinmiamicane View Post
I am flying Flagship First to Australia on an AAdvantage Award ticket on the following itinerary and looking for clarification from the experts as to which lounges I will have access to...
JFK-LAX-SYD
SYD-LAX-JFK

Unless there are any lounge restrictions I am unaware of when flying Flagship First on a mileage award ticket, I assume I will have access to the Chelsea Lounge in T8 at JFK and the Flagship Lounge at LAX for the outbound segments? Are there any other lounges at LAX that I will have access to in the TBIT on this itinerary while flying Flagship First, and that you would recommend I should check out during my outbound 8 hour "LAX Appreciation" layover?

I will also be doing some Australia "hopping" upon arrival in Sydney on a separate Economy Class ticket booked on Qantas, so also wondering if I will be eligible for lounge access upon arrival in SYD from LAX? I am sure I will be in desperate need of a shower after such a long journey, so hoping I might have access to a QF or OW Lounge with shower facilities. Finally, which lounge will I have access to in SYD before departure to LAX in Flagship First?

Thank you in advance for all of the helpful advice - I am sure you can see that I am new to this forum, and while I did spend some time attempting to search the forums for answers to my specific questions, I have not been successful in finding the most current and accurate information.
Any AA or Oneworld status?

At LAX would expect you will also have access to the QF First lounge. Others will know better - confirm or deny.
https://www.oneworld.com/airport-lounges?location=LAX

Been to Australia - Sydney before?
No airport in Australia has an airline arrival lounge. Nor will you have access to international departure lounges. In AU international arrivals and international departures are physically separate.
SYD has a pay for access arrival lounge, operated by Plaza, land side after immigration. https://www.plazapremiumlounge.com/e...sydney-airport

Link--->Airport info SYDNEY (SYD) - amenities, transfers, transport
For the ""hopping" upon arrival in Sydney on a separate Economy Class ticket booked on Qantas" how many hours between scheduled arrival and scheduled domestic departure. Less than 3:00hr is a risk.

For AU domestic flights on QF, Oneworld Emerald or Sapphire status will get you (departure) lounge access.
Paid AA Admirals club membership will get access to the QF (departure) domestic lounges.
https://www.aa.com/i18n/travel-info/...membership.jsp

SYD departure --> https://www.oneworld.com/airport-lounges?location=SYD

Last edited by Mwenenzi; Dec 31, 22 at 10:29 pm
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Old Jan 1, 23, 6:41 pm
  #3  
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Join Date: Dec 2022
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Thank you for the reply and helpful information. This will be my first trip to Australia, and it appears I will not have any arrival lounge access. To answer your other questions, I do not have status on any airline as I am an airline pilot myself and usually leverage my flight benefits to travel by air. My wife is Executive Platinum with AA and I booked my flights using her miles. Unfortunately, I could not find mileage award redemption options on the same itinerary (she purchased her tickets and is flying AA MIA-LAX in Flagship Business Class on the 777W and connecting to a Qantas A332 flight in Business Class to BNE). I do not have an AC membership but do have Priority Pass membership through my Marriott Bonvoy Brilliant AMEX card. I will ensure I have more than 3 hours between my arrival and onward flight - what is the reason why you consider less than 3 hours a risk? Is it based on the time to clear Customs and Immigration, or something else I am missing?

Thanks again Mwenenzi and Happy New Year!

Last edited by flyinmiamicane; Jan 1, 23 at 6:44 pm Reason: update
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Old Jan 1, 23, 7:06 pm
  #4  
 
Join Date: Apr 2016
Posts: 40
As an AA Platinum (OW Sapphire), I have access up to 620 airport lounges worldwide. If I understand this correctly, I can only enter OW business lounges if I'm flying on a OW ticket outside the U.S.? Thanks!
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Old Jan 1, 23, 7:16 pm
  #5  
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Originally Posted by flyinmiamicane View Post
...... My wife is Executive Platinum with AA and I booked my flights using her miles. Unfortunately, I could not find mileage award redemption options on the same itinerary (she purchased her tickets and is flying AA MIA-LAX in Flagship Business Class on the 777W and connecting to a Qantas A332 flight in Business Class to BNE). I do not have an AC membership but do have Priority Pass membership through my Marriott Bonvoy Brilliant AMEX card....
For your wife's ExecPlat (OW Emerald) have a good look at the AA web site & QF lounge access rules. Not 100% sure but your wife may be able to guest you into QF lounges when on the same PNR.
Have a look at Priority Pass info, but I think will be of no use at SYD T1 international arrivals or T3 QF domestic.

For transfer info look at -->SYD Sydney Kingsford Smith International Airport inter-terminal transfer and connection information
Need a good time when on separate tickets
  • From 06:00 ~ 08:30 are a lot of SYD T1 international arrivals. Most are wide body. Have a look at the arrivals
  • Can take a long time or short time to process immigration. customs & bio security.
  • For T1 to T3 you need to take the QF free bus(after checking in bag drop), free airport T-bus or paid train. Terminals are ~4km apart
  • If your incoming flight is late, that eats into transfer time. If you are too late for next separate domestic flight that's all your problem (A credit card to buy a new flight if needed)

All the best for your time in Australia

Last edited by Mwenenzi; Jan 1, 23 at 7:25 pm
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Old Jan 1, 23, 7:20 pm
  #6  
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Originally Posted by DCBound2016 View Post
As an AA Platinum (OW Sapphire), I have access up to 620 airport lounges worldwide. If I understand this correctly, I can only enter OW business lounges if I'm flying on a OW ticket outside the U.S.? Thanks!
Correct: needs to be OW flight for lounge access on departures.

Those with OWS & OWE status from non USA airlines have lounge access on the same basis in USA
https://www.oneworld.com/travel-benefits#lounge-access
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Old Jan 2, 23, 12:26 am
  #7  
 
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if i fly sea-lhr-cdg all on BA in business using AA miles, what lounge will we have access to in lhr? what about in Europe?

how about if i were to have an AC membership by then ( I don't right now)?
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Old Jan 2, 23, 6:55 am
  #8  
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Originally Posted by psychtobe View Post
if i fly sea-lhr-cdg all on BA in business using AA miles, what lounge will we have access to in lhr? what about in Europe?

how about if i were to have an AC membership by then ( I don't right now)?
BA business class on SEA-LHR-CDG will get you access to any of the BA Galleries Club lounges at LHR T5 before your flight to CDG.

Being an AC member wouldn't really matter, and not sure what you mean by "what about in Europe"?
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Old Jan 2, 23, 8:34 am
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Originally Posted by JJeffrey View Post
BA business class on SEA-LHR-CDG will get you access to any of the BA Galleries Club lounges at LHR T5 before your flight to CDG.

Being an AC member wouldn't really matter, and not sure what you mean by "what about in Europe"?
thank you,

if I have an AC membership but am flying economy BA metal home from Europe-LHR-USA, are there BA lounges at LHR I can access?
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Old Jan 2, 23, 8:40 am
  #10  
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Originally Posted by psychtobe View Post
thank you,

if I have an AC membership but am flying economy BA metal home from Europe-LHR-USA, are there BA lounges at LHR I can access?
No. I am afraid ac is irrelevant in that situation.
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Old Jan 2, 23, 10:59 am
  #11  
 
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thanks again

the AC partner lounge page says I would have access to the T5 galeries lounge but only with a same day AA flight. so that means if my LHR-USA flight is BA metal, no BA lounge access, but if it's AA metal then I can access the BA lounge? That seems... ironic.
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Old Jan 2, 23, 11:11 am
  #12  
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Originally Posted by psychtobe View Post
thanks again

the AC partner lounge page says I would have access to the T5 galeries lounge but only with a same day AA flight. so that means if my LHR-USA flight is BA metal, no BA lounge access, but if it's AA metal then I can access the BA lounge? That seems... ironic.
The partner page you're referring to hasn't been updated since the LHR AC opened back up. Listing the BA Galleries Club lounge at LHR T5 is most likely just a holdover from when the JFK flights were still operating from T5. If you fly LHR-USA on AA metal then you can of course use the AC in T3.
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Old Jan 2, 23, 11:24 am
  #13  
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Originally Posted by psychtobe View Post
thanks again

the AC partner lounge page says I would have access to the T5 galeries lounge but only with a same day AA flight. so that means if my LHR-USA flight is BA metal, no BA lounge access, but if it's AA metal then I can access the BA lounge? That seems... ironic.
If you are flying through LHR and will be in business class, yes you should have access to the BA lounges at T5. I prefer the T5B lounge, as it is much more quiet, generally cleaner, and if I want a shower I've never had to wait. Most of the BA flights to the USA leave from T5B or T5C, so that lounge is easier to access, but you are welcome to use any of the BA lounges if you qualify.
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Old Jan 2, 23, 1:38 pm
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we are likely to be business to Europe but econ on the way home hence the questions. and we may but may not have AC membership

Last edited by psychtobe; Jan 21, 23 at 7:04 pm
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Old Jan 2, 23, 1:49 pm
  #15  
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There is an aspire and a plaza premium in T5 if you have access to either or want to pay before your flight on the way back to the US.
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