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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jan 2, 2023, 10:33 am
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.

Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.
Link to aa.com Admirals Club, Flagship Lounge Access rules.
Also see Admirals Club rates increasing, new restrictions: 2019


PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan
=================end mod note===================


Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.

* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp

Traveling Flagshipģ Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) Ė traveling on A321T aircraft only
LAX - Miami (MIA) Ė traveling on B777-300 aircraft only (through October 26, 2019)

The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link

On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."

Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)

First Class customers on Americanís three class international and transcontinental flights will have exclusive access to Flagship Dining.

All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)
● AA.com: Lounge Access Rules
● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
● AA.com: Reimaging our lounges
● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
● oneworld.com: Lounge Access Rules and Search Tool
● Wiki: Lounges
● FT: American Airlines LOUNGE DASHBOARD

For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
Admirals Club members - Qantas Club members
Link-->Guide to Admirals Club Members + Reciprocal Qantas Club Access
Note: Qantas Club access for Admirals Club members has CHANGED over time

As an Admirals Club annual, lifetime member, Citiģ / AAdvantageģ Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has changed over time:
Select Qantas Clubs when departing on the same day on a Qantas operated flight or an American marketed flight operated by Qantas. NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will (at 2016) begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to 2016 Australian Business Traveller article.[Edit may not be accurate at 04 Jan 2023]

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation:NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jun 6, 2024, 6:12 pm
  #1126  
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Yes to Flagship access at MIA. At LHR, if you arrive on AA you only get access to the AA arrivals lounge at T3. BA arrivals lounge is for T5 arrivals only
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Old Jun 6, 2024, 6:57 pm
  #1127  
 
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Originally Posted by wrp96
Yes to Flagship access at MIA. At LHR, if you arrive on AA you only get access to the AA arrivals lounge at T3. BA arrivals lounge is for T5 arrivals only
And the AA arrivals lounge is the better lounge anyway.
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Old Jun 9, 2024, 7:08 am
  #1128  
 
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Originally Posted by Mwenenzi
OW web site-->https://www.oneworld.com/airport-lou...s?location=CDG

Look out for

q uote:
"Access for eligible customers traveling on these oneworld member airlines only.
vs
q uote:
Access for eligible customers traveling on any oneworld member airlines
Sorry for asking what seems obvious, but I've seen so many that say these airlines only and they rarely include American Airlines, so just checking. Must say American OR any oneworld, correct? I'm Plat, or even if I were flying Business intl.
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Old Jun 9, 2024, 7:17 am
  #1129  
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Originally Posted by Lenflyer64
Sorry for asking what seems obvious, but I've seen so many that say these airlines only and they rarely include American Airlines, so just checking. Must say American OR any oneworld, correct? I'm Plat, or even if I were flying Business intl.
It depends, what airport and lounge are you talking about?

If it's a 3rd party lounge, like the current lounges at say CDG or ZRH, then you must be departing on one of the airlines specifically mentioned.

But if it's a oneworld lounge operated by a oneworld carrier, then you can be departing on any oneworld airline and get access.
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Old Jun 9, 2024, 7:11 pm
  #1130  
 
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Flying sfo to dfw to mex, owe/exp. I know I would get ac access at sfo if this was all on one reservation. But will I get access if sfo to dfw is a it's own reservation?
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Old Jun 11, 2024, 8:12 am
  #1131  
 
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Originally Posted by craig_2029
Flying sfo to dfw to mex, owe/exp. I know I would get ac access at sfo if this was all on one reservation. But will I get access if sfo to dfw is a it's own reservation?
Assuming same day yes youíre good. Separate res doesnít matter just be prepared to show both BPís.

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Old Jun 15, 2024, 4:09 pm
  #1132  
 
Join Date: Nov 2008
Posts: 50
Hello, I am flying IAH-ORD-BCN on an award J ticket. Can I:

- use the Admirals lounge at IAH?
- use the flagship lounge at ORD?
- access any affiliated arrivals lounges at BCN? I donít think AA has its own lounge there.

Thank you!
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Old Jun 15, 2024, 4:58 pm
  #1133  
 
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Originally Posted by royallyflushed
Hello, I am flying IAH-ORD-BCN on an award J ticket. Can I:

- use the Admirals lounge at IAH?
- use the flagship lounge at ORD?
- access any affiliated arrivals lounges at BCN? I don’t think AA has its own lounge there.

Thank you!
Yes to the first two.

There is a landside arrivals lounge - the Premium VIP Lounge. I do not think AA contracts with it, but I could be wrong.

Last edited by CMTinPHL; Jun 15, 2024 at 5:01 pm Reason: Updated info on Premium VIP Lounge.
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Old Jun 15, 2024, 7:07 pm
  #1134  
 
Join Date: Nov 2008
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Originally Posted by CMTinPHL
Yes to the first two.

There is a landside arrivals lounge - the Premium VIP Lounge. I do not think AA contracts with it, but I could be wrong.
thank you! I also have priority pass which gives me access to that premium vip lounge. I think that should let me in since itís labeled as an arrivals lounge!
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Old Jun 15, 2024, 7:29 pm
  #1135  
 
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Lax - jfk - hel - tos

Platinum Pro, Booked through AA award

where would i have lounge access? Would I have it at LAX?

LAX - JFK - HEL - TOS
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Old Jun 15, 2024, 7:50 pm
  #1136  
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Originally Posted by royallyflushed
thank you! I also have priority pass which gives me access to that premium vip lounge. I think that should let me in since itís labeled as an arrivals lounge!
Keep your expectations really low. It makes the Admirals Club look nice.

Unless you really need to stop in a lounge, don't bother.
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Old Jun 15, 2024, 11:16 pm
  #1137  
 
Join Date: Nov 2008
Posts: 50
Originally Posted by Antarius
Keep your expectations really low. It makes the Admirals Club look nice.

Unless you really need to stop in a lounge, don't bother.
yeah the issue is I arrive at 10am and canít check into my hotel til 3pm
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Old Jun 16, 2024, 12:10 am
  #1138  
 
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Originally Posted by royallyflushed
yeah the issue is I arrive at 10am and canít check into my hotel til 3pm
Possibly you can get an early check. By the time you get out of the airport and to the hotel it maybe be 12pm anyways and better luck some people have left. Also if your hotel has a pool/spa/gym etc with a shower you can always be allowed access there while awaiting your room to be ready.


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Old Jun 16, 2024, 5:18 am
  #1139  
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Originally Posted by RedElmo
Platinum Pro, Booked through AA award

where would i have lounge access? Would I have it at LAX?

LAX - JFK - HEL - TOS
At LAX ypu van use the AA Flagship Lounge in T4 or the QF F lounge in TBIT.

At JFK you can use the Soho Lounge (or Greenwich).

At HEL you can use any of the AY business lounges as well as the AY Platinum Wing which is an Emerald only lounge.

If you want to use the Platinum Wing then go after landing from JFK before clearing into the Schengen zone (it's located in the non-Schengen departures area where you will arrive).
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Old Jun 16, 2024, 1:12 pm
  #1140  
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Originally Posted by royallyflushed
yeah the issue is I arrive at 10am and can’t check into my hotel til 3pm
Gotcha. I landed at 6:30 AM and went there to sit for a little bit and do some emails; I was also in BCN for 14 hours and didn't get a hotel, so needed a spot to get situated.

t's a small room with coffee, OJ and some continental breakfast. This was about a month and a half ago, so relatively recent datapoint.

If I had a do-over, I would go with what happiest_at_40000 suggested, head into town and try for an early check in. If you can't, drop your stuff off and wander. Tons of cafes and stuff that are nicer than the lounge.
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