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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jan 2, 2023, 10:33 am
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Last edit by: Prospero
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.

Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.
Link to aa.com Admirals Club, Flagship Lounge Access rules.
Also see Admirals Club rates increasing, new restrictions: 2019


PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan
=================end mod note===================


Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.

* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp

Traveling Flagship® Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)

The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link

On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."

Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)

First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.

All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)
● AA.com: Lounge Access Rules
● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
● AA.com: Reimaging our lounges
● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
● oneworld.com: Lounge Access Rules and Search Tool
● Wiki: Lounges
● FT: American Airlines LOUNGE DASHBOARD

For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
Admirals Club members - Qantas Club members
Link-->Guide to Admirals Club Members + Reciprocal Qantas Club Access
Note: Qantas Club access for Admirals Club members has CHANGED over time

As an Admirals Club annual, lifetime member, Citi® / AAdvantage® Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has changed over time:
Select Qantas Clubs when departing on the same day on a Qantas operated flight or an American marketed flight operated by Qantas. NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will (at 2016) begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to 2016 Australian Business Traveller article.[Edit may not be accurate at 04 Jan 2023]

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation:NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jan 22, 2023, 2:34 am
  #46  
 
Join Date: Jul 2009
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Originally Posted by psychtobe
Do I have to fly AA metal to access the AC? Or would AS metal suffice?
Yes, you'll have access. You need to be a departing or arriving passenger on a oneworld airline (or marketed and operated by JetBlue except the flights to/from Europe).
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Majuki is offline  
Old Jan 22, 2023, 7:35 am
  #47  
 
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Originally Posted by psychtobe
I'm getting the MC Elite cc so will have an AC membership.

Do I have to fly AA metal to access the AC? Or would AS metal suffice?

Example: arriving in NYC after an AS red eye, can I use the JFK AC?

Likewise, if I am flying AA metal can I use an AS lounge?
You would have access to the Alaska Lounge upon arrival at T7. You would need a same day boarding pass on AS or AA to enter T8 to access the AC, so a flight terminating at JFK on AS would not have AC access since you will not be permitted to enter T8.

James
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Old Jan 22, 2023, 8:19 am
  #48  
 
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Originally Posted by Flying for Fun
You would have access to the Alaska Lounge upon arrival at T7. You would need a same day boarding pass on AS or AA to enter T8 to access the AC, so a flight terminating at JFK on AS would not have AC access since you will not be permitted to enter T8.

James
that raises another question about same day bp. in this case i'm arriving on D+1 so no same day bp. will that present a problem for the AS lounge (or any AC in a similar scenario)?

now the question i should have asked was about EWR, since there is no AS lounge there. If I arrive at EWR, same scenario as above, will I have access to the AC?
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Old Jan 22, 2023, 8:30 am
  #49  
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Originally Posted by psychtobe
that raises another question about same day bp. in this case i'm arriving on D+1 so no same day bp. will that present a problem for the AS lounge (or any AC in a similar scenario)?

now the question i should have asked was about EWR, since there is no AS lounge there. If I arrive at EWR, same scenario as above, will I have access to the AC?
Generally no issue if you're arriving off an overnight flight.
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Old Jan 23, 2023, 7:18 am
  #50  
 
Join Date: May 2018
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Was flying in May BUF/ORD/HEL in J. Just got a schedule change to BUF/PHL/ORD/HEL. The BUF to PHL segment seats now shows in economy. PHL to ORD still shows first class. Will I still be able to access the AC in PHL? Also, what lounges will I have access to in ORD? Flying on AY10. Terminal 5 I believe.
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Old Jan 23, 2023, 7:31 am
  #51  
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Originally Posted by Murph25
Was flying in May BUF/ORD/HEL in J. Just got a schedule change to BUF/PHL/ORD/HEL. The BUF to PHL segment seats now shows in economy. PHL to ORD still shows first class. Will I still be able to access the AC in PHL? Also, what lounges will I have access to in ORD? Flying on AY10. Terminal 5 I believe.
Yes you can access any of the business class lounges along the way by virtue of your same day ORD-HEL flight in business class. Looks like all the BUF-PHL flights are ERJ-145's with no J.

At PHL you can access any of the Admirals Clubs, and at ORD you can use the Flagship Lounge in T3 and then whatever lounge AY has contracted with in T5. T5 is a dump though so I would stay in Flagship Lounge for as long as possible before heading to T5.

Edit: looking at the oneworld page it appears AY contracts with the Swissport lounge at ORD T5, which OMAAT recently reviewed as the worst lounge in the US.
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Old Jan 23, 2023, 2:44 pm
  #52  
 
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I'm pretty sure I know the answer to this but I want to make sure.. I'll be flying JAL F to Tokyo Haneda next month. Is it safe to assume I'll have access to the new joint lounges? I want to check out the Chelsea lounge prior to my flight. I'll be getting to JFK quite early to get something to eat inside Chelsea lounge, as the lounges I'm allowed access in terminal 1 aren't really exciting enough for me. Anyone know what the food is like in the dining room inside Chelsea?
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Old Jan 23, 2023, 3:24 pm
  #53  
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Originally Posted by xjaehyun
I'm pretty sure I know the answer to this but I want to make sure.. I'll be flying JAL F to Tokyo Haneda next month. Is it safe to assume I'll have access to the new joint lounges? I want to check out the Chelsea lounge prior to my flight. I'll be getting to JFK quite early to get something to eat inside Chelsea lounge, as the lounges I'm allowed access in terminal 1 aren't really exciting enough for me. Anyone know what the food is like in the dining room inside Chelsea?
Currently access to Chelsea is only for AA or BA F, not JL.

There is speculation that JL F will be included once they move over to T8, but that hasn't happened yet.

If you wanted to clear security at T8 anyways you should be able to access Soho, the "normal" oneworld F lounge, just not Chelsea.

And there are lengthy threads both here and over on the BA forum covering the Chelsea and Soho lounges with reviews, pics, menus, etc.

New Flagship Check-in, Lounges open at JFK

British Airways and American Airlines Chelsea Lounge - JFK Terminal 8

Last edited by JJeffrey; Jan 23, 2023 at 3:30 pm
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Old Jan 23, 2023, 5:39 pm
  #54  
 
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Originally Posted by JJeffrey
Currently access to Chelsea is only for AA or BA F, not JL.

There is speculation that JL F will be included once they move over to T8, but that hasn't happened yet.

If you wanted to clear security at T8 anyways you should be able to access Soho, the "normal" oneworld F lounge, just not Chelsea.

And there are lengthy threads both here and over on the BA forum covering the Chelsea and Soho lounges with reviews, pics, menus, etc.

New Flagship Check-in, Lounges open at JFK

British Airways and American Airlines Chelsea Lounge - JFK Terminal 8

Thanks for letting me know. Now I don’t have to waste any time going through security at terminal 8. I’ll just go to whatever lounge the JAL reps say I can go to.
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Old Jan 25, 2023, 9:22 pm
  #55  
 
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Originally Posted by xjaehyun
Thanks for letting me know. Now I don’t have to waste any time going through security at terminal 8. I’ll just go to whatever lounge the JAL reps say I can go to.
Until the big move to T8 in may, the JL F and OWE lounge at JFK T1 is the LH senator lounge, which isn’t anything too special. (pretty lackluster buffet at the time of the JL flights but it does have a decent tended bar)
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Old Feb 1, 2023, 11:21 am
  #56  
 
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Originally Posted by Mwenenzi
Blogger -->https://thepointsguy.com/news/qantas...s-club-access/

Would be a lot better if was in writing on the AA web site
Which is an issue because lounge agents at TPA were adamant that those with paid Qantas Club memberships could not access the lounge unless the card showed OW Ruby or Sapphire. They said it recently changed but the page they showed me with the rules did not have photos of Qantas cards with the Club notation at the top. Having something from the website with a date on it would go a long way.
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Old Feb 1, 2023, 1:02 pm
  #57  
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Originally Posted by MASTERNC
Which is an issue because lounge agents at TPA were adamant that those with paid Qantas Club memberships could not access the lounge unless the card showed OW Ruby or Sapphire. They said it recently changed but the page they showed me with the rules did not have photos of Qantas cards with the Club notation at the top. Having something from the website with a date on it would go a long way.
The 3rd party site is not authoritative and also is from several months ago. The lounge access agent seems to be correct in relation to the published information
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Old Feb 1, 2023, 1:50 pm
  #58  
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Originally Posted by MASTERNC
Which is an issue because lounge agents at TPA were adamant that those with paid Qantas Club memberships could not access the lounge unless the card showed OW Ruby or Sapphire. They said it recently changed but the page they showed me with the rules did not have photos of Qantas cards with the Club notation at the top. Having something from the website with a date on it would go a long way.
This is what I found at qantas.com:

Partner lounges

When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges. Simply present your Qantas Club card together with your boarding pass at the lounge reception. Both you and your guest need to be travelling together further that day on a flight marketed5 and operated by the partner airline whose lounge you wish to visit.
​​​​​​​
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Old Feb 3, 2023, 7:45 am
  #59  
 
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children over 2 count as a guest”

I have access to the FL with one guest. I am traveling with 1 adult and 1 2 year old. Is AA trying to say kids under 2 or kids under 3 do not count as a guest?
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Old Feb 3, 2023, 10:18 am
  #60  
 
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As the quote is written, then 2 and under are free.

LcS
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