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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jan 2, 2023, 10:33 am
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.

Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.
Link to aa.com Admirals Club, Flagship Lounge Access rules.
Also see Admirals Club rates increasing, new restrictions: 2019


PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan
=================end mod note===================


Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.

Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.

* Note that AA no longer offers a 30-day membership as of July 25 2016.

Executive card subsidiary cardholders have admission as well.

PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.

For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.

Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

The following exceptions apply: (in part; for the entire list, see here)

American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.

American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp

Traveling Flagship Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) traveling on A321T aircraft only
LAX - Miami (MIA) traveling on B777-300 aircraft only (through October 26, 2019)

The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link

On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."

Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)

First Class customers on Americans three class international and transcontinental flights will have exclusive access to Flagship Dining.

All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages, counter snacks and offered food items; free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.

Please see the following resources for full details on Lounge Access Rules: (and see below)
● AA.com: Lounge Access Rules
● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
● AA.com: Reimaging our lounges
● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
● oneworld.com: Lounge Access Rules and Search Tool
● Wiki: Lounges
● FT: American Airlines LOUNGE DASHBOARD

For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
Admirals Club members - Qantas Club members
Link-->Guide to Admirals Club Members + Reciprocal Qantas Club Access
Note: Qantas Club access for Admirals Club members has CHANGED over time

As an Admirals Club annual, lifetime member, Citi / AAdvantage Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has changed over time:
Select Qantas Clubs when departing on the same day on a Qantas operated flight or an American marketed flight operated by Qantas. NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.

Also note Qantas will (at 2016) begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to 2016 Australian Business Traveller article.[Edit may not be accurate at 04 Jan 2023]

Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.

Eligible Admirals Club members must present the following documentation:NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2023-24)

Old Jan 2, 2023, 1:56 pm
  #16  
Original Poster
 
Join Date: Dec 2022
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Posts: 40
Originally Posted by Mwenenzi
For your wife's ExecPlat (OW Emerald) have a good look at the AA web site & QF lounge access rules. Not 100% sure but your wife may be able to guest you into QF lounges when on the same PNR.
Have a look at Priority Pass info, but I think will be of no use at SYD T1 international arrivals or T3 QF domestic.


Need a good time when on separate tickets
  • From 06:00 ~ 08:30 are a lot of SYD T1 international arrivals. Most are wide body. Have a look at the arrivals
  • Can take a long time or short time to process immigration. customs & bio security.
  • For T1 to T3 you need to take the QF free bus(after checking in bag drop), free airport T-bus or paid train. Terminals are ~4km apart
  • If your incoming flight is late, that eats into transfer time. If you are too late for next separate domestic flight that's all your problem (A credit card to buy a new flight if needed)

All the best for your time in Australia
Thank you again, Mwenenzi - this advice is invaluable! Unfortunately for me, my wife is flying on a separate ticket directly to Brisbane, so her status benefits as an AA EP and OW Emerald will do me no good this trip. That is why I will need to purchase a domestic ticket for the SYD-BNE leg, and will heed your advice to give myself ample connection time due to the potential for Customs and Immigration delays as well as transit to the domestic terminal. I am very much looking forward to visiting Australia - all the best to you in 2023!
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Old Jan 3, 2023, 2:34 pm
  #17  
 
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Originally Posted by KARFA
There is an aspire and a plaza premium in T5 if you have access to either or want to pay before your flight on the way back to the US.
looks like PP gets us into Aspire how do those compare with the BA or AC lounges?
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Old Jan 3, 2023, 3:32 pm
  #18  
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Originally Posted by flyinmiamicane
Thank you again, Mwenenzi - this advice is invaluable! Unfortunately for me, my wife is flying on a separate ticket directly to Brisbane, so her status benefits as an AA EP and OW Emerald will do me no good this trip. That is why I will need to purchase a domestic ticket for the SYD-BNE leg, and will heed your advice to give myself ample connection time due to the potential for Customs and Immigration delays as well as transit to the domestic terminal. I am very much looking forward to visiting Australia - all the best to you in 2023!
If you book your SYD-BNE ticket with Qantas, you should be able to access the Qantas Business Lounge at T3 Domestic by way of the oneworld connecting flights rule with your inbound Long Haul First. I indicate should, but sometimes the lounge agents forget these nuances or even infer their own rules. Hold on to all boarding passes and e-tickets (make sure you have hard copy of everything) just in case.
  • Connecting between oneworld marketed and operated flights:
    • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
    • Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
    • You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
https://www.oneworld.com/airport-lounges
serfty is offline  
Old Jan 3, 2023, 5:59 pm
  #19  
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Originally Posted by serfty
If you book your SYD-BNE ticket with Qantas, you should be able to access the Qantas Business Lounge at T3 Domestic by way of the oneworld connecting flights rule with your inbound Long Haul First. I indicate should, but sometimes the lounge agents forget these nuances or even infer their own rules. Hold on to all boarding passes and e-tickets (make sure you have hard copy of everything) just in case.
Thank you, Serfty! I will heed your advice and hold onto everything in the hopes of having somewhere comfortable to relax before the short hop to BNE.
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Old Jan 3, 2023, 7:06 pm
  #20  
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Originally Posted by psychtobe
looks like PP gets us into Aspire how do those compare with the BA or AC lounges?
here is a relatively recent review. Some things may have changed such as QR code ordering

https://www.headforpoints.com/2021/0...ow-terminal-5/
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Old Jan 3, 2023, 10:21 pm
  #21  
 
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Originally Posted by KARFA
here is a relatively recent review. Some things may have changed such as QR code ordering

https://www.headforpoints.com/2021/0...ow-terminal-5/
not exactly a ringing endorsement!
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Old Jan 6, 2023, 10:40 am
  #22  
 
Join Date: Mar 2010
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Now that the JFK Flagship Lounge has been rebranded as the Greenwich lounge can you still pay for entry? There's no reference to this on AA.COM so I assume no. When I called AA the representative I spoke to didn't even know what I was talking about.

Separate question, also assuming no. Is there a way to upgrade a Flagship business flight to "plus?"
kindofabigdeal is offline  
Old Jan 6, 2023, 10:52 pm
  #23  
 
Join Date: Dec 2018
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Qantas Club member.

Have a bunch of flights through non-mainline airports and whilst I have the physical card and the link to the Qantas web page stating that I have access, I don't have faith that the outstations will be sufficiently versed in this rather unique method of access. Is there any AA web page or T&C where this is explicitly outlined that I could have in my back pocket?
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Old Jan 7, 2023, 1:35 am
  #24  
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Does qantas club membership give you oneworld status?
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Old Jan 7, 2023, 6:33 am
  #25  
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Originally Posted by ChurnieEls
Qantas Club member.

Have a bunch of flights through non-mainline airports and whilst I have the physical card and the link to the Qantas web page stating that I have access, I don't have faith that the outstations will be sufficiently versed in this rather unique method of access. Is there any AA web page or T&C where this is explicitly outlined that I could have in my back pocket?
There's really nothing out there other than the QF website/policy, etc.

But just out of curiosity what outstation(s) are you flying to that has an AC but is only served by Eagle flights?

Regardless I really wouldn't worry, the AC/QF Club reciprocal agreement has been around a while, the AC agents should be well versed in it, even at smaller AC's.
chrisny2 and KARFA like this.
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Old Jan 7, 2023, 12:50 pm
  #26  
 
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Originally Posted by JJeffrey
There's really nothing out there other than the QF website/policy, etc.

But just out of curiosity what outstation(s) are you flying to that has an AC but is only served by Eagle flights?

Regardless I really wouldn't worry, the AC/QF Club reciprocal agreement has been around a while, the AC agents should be well versed in it, even at smaller AC's.
Doing a segment run DCA-PHL-CLT-BNA-CLT-DCA with the bulk of the layover in BNA.

I've had no problems getting into DCA & CLT whilst I'll probably just duck into the Centurion in PHL, however BNA is where I'm on a 2hr layover.
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Old Jan 7, 2023, 2:11 pm
  #27  
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Originally Posted by ChurnieEls
Qantas Club member.

Have a bunch of flights through non-mainline airports and whilst I have the physical card and the link to the Qantas web page stating that I have access, I don't have faith that the outstations will be sufficiently versed in this rather unique method of access. Is there any AA web page or T&C where this is explicitly outlined that I could have in my back pocket?
Originally Posted by JJeffrey
There's really nothing out there other than the QF website/policy, etc.

But just out of curiosity what outstation(s) are you flying to that has an AC but is only served by Eagle flights?

Regardless I really wouldn't worry, the AC/QF Club reciprocal agreement has been around a while, the AC agents should be well versed in it, even at smaller AC's.
Blogger -->https://thepointsguy.com/news/qantas...s-club-access/
<snip>
A Qantas Club subscription could appeal to U.S.-based travelers because a Qantas Club membership includes access to the American Airlines Admirals Club — even for those traveling on domestic American Airlines-marketed and -operated flights with an AAdvantage number attached. Executive Traveller first reported this news.

As the information online regarding the Admirals Club lounge access policy for Qantas Club members was unclear, TPG reached out to American Airlines for a comment. In a statement, representatives from American said:

... we allow QF Club Card holders to access the Admirals Club when travelling on AA or QF-operated flights.
Would be a lot better if was in writing on the AA web site
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Old Jan 7, 2023, 5:09 pm
  #28  
 
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Yeah I'm up to date on the specifics from TPG/VFTW/OMAAT etc but would prefer to have some AA material I could pull out in the event of the BNA station being unaware.

It's very niche tbf.
ChurnieEls is offline  
Old Jan 8, 2023, 4:43 am
  #29  
 
Join Date: Jan 2018
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AA Lounge Access via Alaskan via JAL

So i nearly made the lounge attendants head explode today.

I was flying Alaskan from east coast to west coast no status with Alaskan or American. However I have Japan Airlines Sapphire status which gives me OneWorld Sapphire status.

She told me I wasnt allowed to enter because I was flying domestically on non-american metal and Alaska is not an international carrier

According to AAa criteria on their homepage

https://www.aa.com/i18n/travel-info/clubs/admirals-club-access.jsp

Non-AAdvantage oneworld Emerald℠ and Sapphire℠ members

Includes customers on all departing or arriving flights marketed and operated by American or a oneworldairline (regardless of cabin).*

I told her I was changing to an international flight on the West Coast and she said Oh, then its ok. and suddenly I could enter.

Plot twist - I was changing to a non-oneworld carrier.

So am i really not supposed to access the lounge or was the attendant at fault and making up excuses on the spot?
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Old Jan 8, 2023, 5:42 am
  #30  
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Non AA oneworld status on a oneworld carrier for any type of flight should get you in to an AC, and possibly a flagship of a oneworld emerald. So yes she did seem to be making up her own rules.
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