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Award Travel on RAM - schedule change

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Old Dec 9, 2022, 11:30 pm
  #1  
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Award Travel on RAM - schedule change
Hello folks -

I was ticketed by AA to travel on RAM JFK-CMN-NCE. RAM had a schedule change causing me to misconnect in CMN.

I called AA asking for the other options and the only alternative they are suggesting is to fly TATL on BA (and pay ridiculously high taxes). I have asked if they can put me on American metal (and there is availability but not at 57.5K level) and they have refused.

Do I have any recourse other than shelling out addition 1.5K USD for BA taxes?

Thanks a lot in advance!
Last edited by totallyi; Dec 10, 2022 at 12:45 am
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Old Dec 9, 2022, 11:47 pm
  #2  
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Have you contacted AT about getting it to rebook you on another flight from CMN-NCE?

If it won't rebook, then perhaps look at the price for a separate ticket for CMN-NCE
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Old Dec 10, 2022, 2:42 am
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Call again. AA can open up space on their own metal. Also check alternatives e.g. IB via MAD.
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Old Dec 10, 2022, 6:34 am
  #4  
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Thanks Dave and Erik.
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Old Dec 10, 2022, 9:23 am
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Update: called Singa call centre. AFter 4 calls and 3 hours - All resolved!
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Old Dec 10, 2022, 9:30 am
  #6  
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Originally Posted by totallyi
Update: called Singa call centre. AFter 4 calls and 3 hours - All resolved!
What did they do?
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Old Dec 11, 2022, 5:25 am
  #7  
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Join Date: Aug 2010
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They have put me on AA TATL, and BA intra-Europe.
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