Business Extra, no credit due to segment exchanged? (Used fli
Oct 20, 2022, 7:34 pm
#1
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Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Business Extra, no credit due to segment exchanged?
I flew a 4 segment trip DFW-LHR-BER and return
Originally I received BE points for the first segment, flown on AA.
The others were AA Codes hard on BA
The other segment did not show up
I submitted a request for credit
Now it shows all 4 segments as disqualified due to "segment exchanged"
Part of the ticket was paid by flight credit, but since the original booking never got points, I don't understand why the new ticket would not get BE credit?
Originally I received BE points for the first segment, flown on AA.
The others were AA Codes hard on BA
The other segment did not show up
I submitted a request for credit
Now it shows all 4 segments as disqualified due to "segment exchanged"
Part of the ticket was paid by flight credit, but since the original booking never got points, I don't understand why the new ticket would not get BE credit?
Last edited by mvoight; Oct 22, 2022 at 12:14 am
Oct 22, 2022, 12:15 am
#3
FlyerTalk Evangelist
Original Poster
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
