Going from Plat Pro to Exec Plat - Existing Reservation Questions
#1
Original Poster
Join Date: Feb 2004
Location: Washington DC
Posts: 98
Going from Plat Pro to Exec Plat - Existing Reservation Questions
I'm close to moving up to Executive Platinum and have several flights already booked. I thought I read somewhere that I need to contact AA for those reservations and have my FF number removed and put back in, or my status level would be what I had when I booked it.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
#2
Join Date: Jan 2016
Location: LAX/PHL
Programs: AA EXP
Posts: 292
I'm close to moving up to Executive Platinum and have several flights already booked. I thought I read somewhere that I need to contact AA for those reservations and have my FF number removed and put back in, or my status level would be what I had when I booked it.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
#3
Join Date: Jul 2009
Location: BLR
Programs: AA - EXP, Bonvoy Lifetime Titanium, UK - Gold
Posts: 1,224
Last time I moved through the ranks was when plat pro was introduced (lost exp to plat pro, and then within jan moved from plat pro to EXP) but didnt have to call and re-state number..
#4
Suspended
Join Date: Sep 2019
Posts: 2,094
Same here. I had bought some tickets when I was Platinum Pro but upgrades were processed based on the Executive Platinum timing once I became Executive Platinum. I didn’t have to call, either.
#5
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
Really? I'm going to hit EXP next week and I have 28 upcoming AA flights and like 12 AS ones. Please tell me I don't actually have to call in and get all of these switched.
#7
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
Last edited by nineworldseries; Nov 12, 2022 at 8:01 am
#8
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
I'm close to moving up to Executive Platinum and have several flights already booked. I thought I read somewhere that I need to contact AA for those reservations and have my FF number removed and put back in, or my status level would be what I had when I booked it.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
Is this correct, or is the system smart enough to assign the current status? Most concerned about the upgrade window.
TIA.
#9
Join Date: May 2009
Location: Mundelein, Il
Programs: Executive Platinum
Posts: 482
You 100% need to call in and have your bookings updated. I did not ever believe this before, and a few AA reps even told me that everything would happen automatically, but then I checked again with an AA rep on Twitter this week, and they said that my 34 upcoming reservations all reflected my Platinum Pro, not my new EXP status. So yes you have to call in and have the reservations updated. The EXP phone agent said that what needed to happen was to delete the FF# from the reservation and then readd it. It took about 45 minutes for 34 upcoming reservations.
#10
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,945
You can't remove a FF number from an AA reservation (at least not via AA.com... if there is a workaround, e.g. using another airlines website to look up the PNR, then I'd be interested to hear about it).
#12
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
Twitter DM is your friend here. Send them all the PNRs and ask them to remove your AAdvantage number and re-enter it for each one. They will message you back when it's done and you won't have to spend any time on the phone.
#13
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
Does anyone know if this applies to JetBlue reservations also? I just hit Plat Pro and might want to take advantage of same-day switch on an upcoming trip, which isn't available to lower tiers.
#14
formerly plenTpak
Join Date: Jan 2006
Location: Washington DC
Programs: AA
Posts: 130
Also can do this via chat feature in AA app. I requested them to delete, and then reapply my FF#. They confirmed the delete/add and did not ask any context. Took about 5 minutes for two upcoming reservations.