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Banned for life?!?

Banned for life?!?

Old Oct 2, 22, 1:08 pm
  #46  
 
Join Date: Nov 2011
Location: Boston, MA
Programs: AA EXP, DL Diamond, Hilton Diamond, Bonvoy Ambassador (RIP SPG), Aeroplan 75K
Posts: 632
Iím not going to comment on the OPís meltdown / behavior (this trip and in the past) as that has been covered at length.

The fatal flaw (other than spending 30+ minutes rearranging the cabin to suit your needs) seems to have been the disregard for T-15. In this situation, forego the bathroom, use it on the plane and get to the gate ASAP, especially given the dog and fact that LAX in general has less-than-accommodating gate agents. (Iíve had them give me a hard time / lecturing me for showing up at T-20 with an F ticket.)

It is good that the police officer de-escalated the situation, but why not just politely ask the gate agent or the FL agent to re-book you on the next flight. Even if it means splitting from your partner, you both arrive without issue.
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Old Oct 2, 22, 1:08 pm
  #47  
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 1,883
Originally Posted by Peter Snijder View Post
Pardon me for not realizing you were making fun of him rather than offering your sympathies for his situation.
LOL, I'm torn on this one, so I guess I'm doing both!
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Old Oct 2, 22, 1:26 pm
  #48  
 
Join Date: Mar 2012
Posts: 202
Grabbing the door was a very, very wrong move and a huge mistake. If you are willing to break security protocols in a fit of temper, and, make no mistake, that jetway door is a security door, you have labeled yourself a loose cannon. Whom they cannot trust to exercise self control.

You showed up late to the gate (and, yes, you were), engaged in a shouting match with a gate agent and tried to force your way onto the aircraft. I don't see the ban being lifted, especially if you caused other scenes in the past that were noted but you weren't sanctioned for.

Welcome to Delta or United. And control yourself so you can at least still fly on them.
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Old Oct 2, 22, 2:08 pm
  #49  
 
Join Date: Jan 2011
Location: STL/ORD/SAN
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Originally Posted by Brian143 View Post
As background, my partner and I fly frequently between LAX and BOS. American is our preferred carrier due to frequency and their lie-flat business class product.
...
In the meantime, I told my partner to go on ahead and Iíd meet him at the Admirals Club.
While there's plenty that doesn't make sense about the OP's story, I'm most mystified about why the OP and his partner, who were apparently ticketed in Flagship J, would use the Admirals Club instead of the Flagship Lounge!

It's never worth missing a flight for any lounge, but especially the Admirals Club.
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Old Oct 2, 22, 2:12 pm
  #50  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 7,055
Let me understand the row 6 thing. More legroom for the dog carrier once he got out of take-off prison? We traveled with a cat in a carrier and he was just fine under the seat in front of us - he couldn't come out during the trip anyway.

I'm not up on what's a Federal offense and what's not, but if trying to tamper with/open the secure door is one, I would think his ban might extend beyone just AA?
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Old Oct 2, 22, 2:25 pm
  #51  
 
Join Date: Sep 2012
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Originally Posted by Eujeanie View Post
I'm not up on what's a Federal offense and what's not, but if trying to tamper with/open the secure door is one, I would think his ban might extend beyone just AA?
Bingo. OP doesnít seem to understand he is incredibly lucky not to be calling a criminal defense attorney right now.

Trying to bust into a secure part of the airport falls into ďmajor red flagsĒ territory, no matter what other bad things happened to him that day.
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Old Oct 2, 22, 2:28 pm
  #52  
 
Join Date: Sep 2004
Location: YUL
Posts: 914
Non of the story matters at all, except that you made yourself late for boarding, by going to a lounge and going to the loo. When you arrived at the gate too late, and the door was closed, you did something no flyer should ever do. Then you were upset, and then you were escorted out. That is the only detail that matters, all the other stuff is just fluff that does not matter.

You need to board on time, you need to be responsible for that. You cannot behave badly when you do not present yourself before boarding is closed.

I agree that the best you can do is get your partner off the hook. Perhaps they can fly AA with doggo in the future, and you work out your own way there.
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Old Oct 2, 22, 2:50 pm
  #53  
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Originally Posted by Eujeanie View Post
Let me understand the row 6 thing. More legroom for the dog carrier once he got out of take-off prison? We traveled with a cat in a carrier and he was just fine under the seat in front of us - he couldn't come out during the trip anyway
Same legroom in row 6 as the other J class rows.
The only reason the OP was willing to spend 30 minutes arguing with the staff is that row 6 is closest to the pet carrier closet, and having to walk all the way from row 7 (a couple of feet back) would apparently be too burdensome.
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Old Oct 2, 22, 2:53 pm
  #54  
 
Join Date: Sep 2012
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In case anyone is curious, I looked it up:

https://www.law.cornell.edu/uscode/text/49/46314

Federal offense.
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Old Oct 2, 22, 2:55 pm
  #55  
 
Join Date: Aug 2019
Location: Bay Area, California
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Originally Posted by Brian143 View Post
Iím still curious about the rationale for not allowing in-cabin pets in rows 1 and 6 of the A321T. Is it really just a computer limitation with no practical basis?
Sucks that this happened to you, but good to see you understand your part in it. Years ago I was a United 1K and I had a situation with a power-hungry gate agent where I was very close to losing my temper, but rather than get banned I decided to ban *them*. Status matched over to AA and tried very hard to never fly United again. This happened in the late 90s and in moments of weakness I've flown UA 3 times since and all 3 were disaster reinforcing my resolve for another 5 years or so.

But I really am very curious why you were so determined to sit in row 6? You were told it was not allowed and while you didn't understand why that rule existed you knew that it did. Why not just go with row 7? Or split and ask to switch once onboard?
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Old Oct 2, 22, 2:59 pm
  #56  
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Wait, your partner was waiting for you at the lounge.... and you were running late... so the first thing he does when you get to him is go to the washroom, despite the fact that there's only MINUTES until boarding closes and he had all this time to go to the washroom while waiting for you? I question not just your decision-making in going for the door, but also your partner's...
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Old Oct 2, 22, 3:04 pm
  #57  
 
Join Date: Oct 2006
Location: DCA
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Originally Posted by AB Dada View Post
if they see you have a history of losing your temper with phone agents
This sounds entirely plausible in that the technology is certainly available and how customers treat phone agents is useful "intelligence" for American or any other airline. But do you have first-hand knowledge that "losing one's temper" with phone agents is regularly tracked, either via automated 'analytics' or manual agent notes? I have no reason to disbelieve this is happening, just genuinely curious to know about how sophisticated the airlines are in tracking this.
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Old Oct 2, 22, 3:18 pm
  #58  
 
Join Date: Mar 2015
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Gate and ticketing staff test my patient far more often, and I have lost my cool on occasion, but typically Iím response to their attitude.
This is where OP loses me.

Iíve never lost my cool with an airline agent. Not ever. Even when Iím internally frustrated. Even when the agent has a power trip. Even with the agent is downright rude.

Weíve all witnessed bad behavior from ground staff. All of us. I just canít imagine taking that extra step as a customer of showing anger toward ground staff. Itís just not a productive or respectful way of dealing with people in any scenario.
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Old Oct 2, 22, 3:20 pm
  #59  
 
Join Date: Oct 2005
Location: Reno, NV
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Just a thought - does anyone know if AA - UA - DL "talk to each other" about whom they've banned?

It's my supposition that they don't. An authoritative answer would be nice to hear from, though.

All the best, James
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Old Oct 2, 22, 3:21 pm
  #60  
 
Join Date: Jan 2019
Location: VIE/PRG
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I can understand trying to switch seats but I would never on a 5 hour flight when the seats are the same discussed it for over than 30 minutes.

Why do you go to lounge so close to last call?

Bathroom on the way to the gate when running late?

Nicely described your mistakes but you gotta pay for it.

Tbh nit much sympathy, too many mistakes and avoidable drama on your side..

PS: I ended up 4 year relationship a few days ago. Feels so good to travel alone again. Cost saving, stress free, time saving. Between DL an UA, consider also this
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