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Do I get a hotel voucher for a passenger disturbance delay

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Do I get a hotel voucher for a passenger disturbance delay

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Old Jul 15, 2022, 7:04 pm
  #1  
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Do I get a hotel voucher for a passenger disturbance delay

I was booked on AA 185->6298 today going from jfk to lax to sfo. I booked it this way because I had a better chance of my upgrade clearing and it did.

after boarding a couple started fighting in y (with a small child, really sad situation) police were called and their bags were off boarded. I got rebooked onto Alaska 3346, but the delay was so long that I will miss that too. Will AA get me a hotel in LAX or am I on the hook for it?
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Old Jul 15, 2022, 7:15 pm
  #2  
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Small claims suit against the couple who caused the delay!
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Old Jul 15, 2022, 7:16 pm
  #3  
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Originally Posted by TomMM
Small claims suit against the couple who caused the delay!
lol yeah right. Anyway I know you don’t get a hotel for weather, you do for mechanical, I’m just not sure about this one!


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Old Jul 15, 2022, 7:20 pm
  #4  
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Also while this wouldn’t be the right forum for this specific question, I booked two one ways with Amex Platinum Travel over the phone. I paid partially with previous credits and my platinum card. Would I be eligible for Amex platinum trip insurance? It requires round trip travel and payment via the platinum card, but does cover up to $500 in damages 2x per year.
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Old Jul 15, 2022, 7:25 pm
  #5  
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I know that my Amex Insurance does not require the purchase of a round trip ticket, just that I have purchased travel that creates a rreturn trip
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Old Jul 15, 2022, 7:28 pm
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Originally Posted by donotblink
I got rebooked onto Alaska 3346, but the delay was so long that I will miss that too. Will AA get me a hotel in LAX or am I on the hook for it?
Why not take AS 3305?
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Old Jul 15, 2022, 7:36 pm
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Originally Posted by aacar
Why not take AS 3305?
I’m considering it, but coming from the east cost that would be a really late night for me…also I would need to call for it and I can’t do that inflight…maybe I could try asking Twitter.

i also checked bags btw. I assume the best thing to do is to request delivery of them in SFO to my hotel there?
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Old Jul 15, 2022, 7:54 pm
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Originally Posted by TomMM
Small claims suit against the couple who caused the delay!
I always feel like the airline should make the info about the people who cause these disturbances available to all the other passengers. They should absolutely be pursued civilly. Just feels like there are no consequences for their actions.
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Old Jul 15, 2022, 8:13 pm
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Were you the passenger causing the disturbance? If so, then yes-courtesy of the local jail.
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Old Jul 15, 2022, 8:30 pm
  #10  
 
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to answer the OP's question, the airline is under no (legal) obligation to provide a voucher, but it is likely that they will.

If they refuse, ask for a supervisor.
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Old Jul 15, 2022, 8:56 pm
  #11  
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Originally Posted by Mr. Vker
Were you the passenger causing the disturbance? If so, then yes-courtesy of the local jail.
lol, the passengers that caused the disturbance were escorted off the plane by the police.
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Old Jul 15, 2022, 9:02 pm
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Originally Posted by donotblink
lol, the passengers that caused the disturbance were escorted off the plane by the police.
I'd point out to AA those passengers are getting lodging and food!
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Old Jul 15, 2022, 10:17 pm
  #13  
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Originally Posted by Mr. Vker
I'd point out to AA those passengers are getting lodging and food!
I’m currently getting free food at the flagship lounge, ticket was endorsed to United Airlines
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Old Jul 15, 2022, 10:57 pm
  #14  
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Originally Posted by OskiBear
I always feel like the airline should make the info about the people who cause these disturbances available to all the other passengers. They should absolutely be pursued civilly. Just feels like there are no consequences for their actions.
The police were summoned and they were thrown off the aircraft; with a likely trespass order preventing them from flying AA any time soon.

If it's not feasible for the airline to sue for the significant damages they've incurred, it certainly won't be for passengers.
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Old Jul 16, 2022, 6:12 am
  #15  
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Fighting on the plane? You sure this flight wasn't leaving out of MIA?
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