Do I get a hotel voucher for a passenger disturbance delay
#1
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Join Date: Dec 2014
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Do I get a hotel voucher for a passenger disturbance delay
I was booked on AA 185->6298 today going from jfk to lax to sfo. I booked it this way because I had a better chance of my upgrade clearing and it did.
after boarding a couple started fighting in y (with a small child, really sad situation) police were called and their bags were off boarded. I got rebooked onto Alaska 3346, but the delay was so long that I will miss that too. Will AA get me a hotel in LAX or am I on the hook for it?
after boarding a couple started fighting in y (with a small child, really sad situation) police were called and their bags were off boarded. I got rebooked onto Alaska 3346, but the delay was so long that I will miss that too. Will AA get me a hotel in LAX or am I on the hook for it?
#3
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#4
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Also while this wouldn’t be the right forum for this specific question, I booked two one ways with Amex Platinum Travel over the phone. I paid partially with previous credits and my platinum card. Would I be eligible for Amex platinum trip insurance? It requires round trip travel and payment via the platinum card, but does cover up to $500 in damages 2x per year.
#6
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#7
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I’m considering it, but coming from the east cost that would be a really late night for me…also I would need to call for it and I can’t do that inflight…maybe I could try asking Twitter.
i also checked bags btw. I assume the best thing to do is to request delivery of them in SFO to my hotel there?
i also checked bags btw. I assume the best thing to do is to request delivery of them in SFO to my hotel there?
#8
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I always feel like the airline should make the info about the people who cause these disturbances available to all the other passengers. They should absolutely be pursued civilly. Just feels like there are no consequences for their actions.
#10
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to answer the OP's question, the airline is under no (legal) obligation to provide a voucher, but it is likely that they will.
If they refuse, ask for a supervisor.
If they refuse, ask for a supervisor.
#11
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#12
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#13
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#14
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If it's not feasible for the airline to sue for the significant damages they've incurred, it certainly won't be for passengers.