Codeshare Flight Cancelled
#1
Original Poster
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
Codeshare Flight Cancelled
I'm due to travel in August CDG - LHR - PHL - MIA - POS all in Business.
A few days ago I went online to select my meals and noticed a message
" Your flight changed. Please check back soon to see what changed."
Checked the itinerary and my CDG - LHR codeshare on BA isn't on the reservation.
So I assume it is cancelled as it no longer shows on BA either.
AA never called.
Being more than 14 days out I assume I'm not entitled to compensation. Am I correct?
The only option I can see is to go to LHR the night before which isn't the most convenient.
If I do agree to that, will AA pay for the hotel?
Just want an idea what to expect when I call reservations today.
A few days ago I went online to select my meals and noticed a message
" Your flight changed. Please check back soon to see what changed."
Checked the itinerary and my CDG - LHR codeshare on BA isn't on the reservation.
So I assume it is cancelled as it no longer shows on BA either.
AA never called.
Being more than 14 days out I assume I'm not entitled to compensation. Am I correct?
The only option I can see is to go to LHR the night before which isn't the most convenient.
If I do agree to that, will AA pay for the hotel?
Just want an idea what to expect when I call reservations today.
#2
Join Date: Nov 2009
Location: DTW
Programs: AA Exec Plt , Marriott Ambassador
Posts: 592
If you prefer, you can now call AA and likely get put on a CDG-USA-MIA avoiding LHR all together which given the current state of LHR I would do. Just tell them the BA flights don’t work for you. I’d research your preferred routing through one of AAs hubs directly connecting to MIA and ask for it. Should be a problem. HUCA if the first agent gives you any issues. Too bad the nonstop to MIA isn’t running as you would have been eligible for that flight as well.
#3
Original Poster
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
If you prefer, you can now call AA and likely get put on a CDG-USA-MIA avoiding LHR all together which given the current state of LHR I would do. Just tell them the BA flights don’t work for you. I’d research your preferred routing through one of AAs hubs directly connecting to MIA and ask for it. Should be a problem. HUCA if the first agent gives you any issues. Too bad the nonstop to MIA isn’t running as you would have been eligible for that flight as well.
So the problem is, all of the options are too late & I will not make it to my final destination same day as planned.
So leaving the day before and overnighting in LHR is the only option.
Seems AA doesn't want to pay for the hotel, and then change their mind and told me to go BA in LHR and they will give me a voucher.
I'm skeptical
#4
Join Date: Nov 2009
Location: DTW
Programs: AA Exec Plt , Marriott Ambassador
Posts: 592
Thanks for the advice!
So the problem is, all of the options are too late & I will not make it to my final destination same day as planned.
So leaving the day before and overnighting in LHR is the only option.
Seems AA doesn't want to pay for the hotel, and then change their mind and told me to go BA in LHR and they will give me a voucher.
I'm skeptical
So the problem is, all of the options are too late & I will not make it to my final destination same day as planned.
So leaving the day before and overnighting in LHR is the only option.
Seems AA doesn't want to pay for the hotel, and then change their mind and told me to go BA in LHR and they will give me a voucher.
I'm skeptical
#5
Join Date: Nov 2009
Location: DTW
Programs: AA Exec Plt , Marriott Ambassador
Posts: 592
Actualy, depending on the day of the week, I believe BA offers a flight into POS (plane stops in St.Lucia but continues on to POS), however, it's out of LGW. If you are willing to fly CDG-LHR, overnight somewhere near LGW, AA should put you on the BA onstop service to POS. Only caveat is if that flight is running the day you need to travel as its not daily. It's BA#2159.
#6
Join Date: Jan 2016
Location: UK and Belgium
Programs: BAEC Gold, Miles and More, Flying Blue, VA, Accor
Posts: 51
I'm due to travel in August CDG - LHR - PHL - MIA - POS all in Business.
A few days ago I went online to select my meals and noticed a message
" Your flight changed. Please check back soon to see what changed."
Checked the itinerary and my CDG - LHR codeshare on BA isn't on the reservation.
So I assume it is cancelled as it no longer shows on BA either.
AA never called.
Being more than 14 days out I assume I'm not entitled to compensation. Am I correct?
A few days ago I went online to select my meals and noticed a message
" Your flight changed. Please check back soon to see what changed."
Checked the itinerary and my CDG - LHR codeshare on BA isn't on the reservation.
So I assume it is cancelled as it no longer shows on BA either.
AA never called.
Being more than 14 days out I assume I'm not entitled to compensation. Am I correct?
#7
Join Date: Apr 2012
Location: STL
Programs: AA Lifetime Platinum
Posts: 504
Given the scale of the travel disruption this summer you might want to book your own hotel at LHR as far ahead as possible and worry about being compensated later. Right now for some dates it can be hard to find a last minute room close to LHR at any price. You may get AA/BA to pay for the room after the fact under the EU duty of care requirement which requires that they pay for accommodation and food if they disrupt your plans even if more than 2 weeks notice is given. I submitted hotel receipts to BA under the same circumstances after the fact and was reimbursed within 2 weeks but that was travel booked with and operated by BA. In any case, if a good nights sleep matters to you then you should proactively book yourself a room and argue for reimbursement later.
#8
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
Thanks for the advice!
So the problem is, all of the options are too late & I will not make it to my final destination same day as planned.
So leaving the day before and overnighting in LHR is the only option.
Seems AA doesn't want to pay for the hotel, and then change their mind and told me to go BA in LHR and they will give me a voucher.
I'm skeptical
So the problem is, all of the options are too late & I will not make it to my final destination same day as planned.
So leaving the day before and overnighting in LHR is the only option.
Seems AA doesn't want to pay for the hotel, and then change their mind and told me to go BA in LHR and they will give me a voucher.
I'm skeptical
#9
Join Date: Dec 2016
Location: Long Island, NY
Programs: AA EXP, Hyatt Explorist, Marriott Gold
Posts: 732
I am in the same boat: leg LHR-CDG (operated by BA) is no longer showing on my trip JFK-LHR-CDG in August.
Mind you, I will not call AA as I no longer need the flight to Paris.
Mind you, I will not call AA as I no longer need the flight to Paris.
#10
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,065
As you're certainly entitled to the refund, but if you want to stay on AA/OW carriers it would seem best option is to fly the long hauls the day before via ORD or PHL and then overnight in MIA to get to POS the next morning.
If you're a free agent, the AF nonstop CDG-SXM seems like a good bet, though a lengthy layover until the POS flight. There's also CDG-AMS-POS on AF/KL which seems like a nice option to do the long haul straight to your destination from Europe.
If you're a free agent, the AF nonstop CDG-SXM seems like a good bet, though a lengthy layover until the POS flight. There's also CDG-AMS-POS on AF/KL which seems like a nice option to do the long haul straight to your destination from Europe.
Last edited by PHL; Jul 10, 2022 at 9:06 am
#11
Original Poster
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
Actualy, depending on the day of the week, I believe BA offers a flight into POS (plane stops in St.Lucia but continues on to POS), however, it's out of LGW. If you are willing to fly CDG-LHR, overnight somewhere near LGW, AA should put you on the BA onstop service to POS. Only caveat is if that flight is running the day you need to travel as its not daily. It's BA#2159.
Given the scale of the travel disruption this summer you might want to book your own hotel at LHR as far ahead as possible and worry about being compensated later. Right now for some dates it can be hard to find a last minute room close to LHR at any price. You may get AA/BA to pay for the room after the fact under the EU duty of care requirement which requires that they pay for accommodation and food if they disrupt your plans even if more than 2 weeks notice is given. I submitted hotel receipts to BA under the same circumstances after the fact and was reimbursed within 2 weeks but that was travel booked with and operated by BA. In any case, if a good nights sleep matters to you then you should proactively book yourself a room and argue for reimbursement later.
That's a pretty good option as well but does Iberia require masks on board? If yes, not an option for me.
As you're certainly entitled to the refund, but if you want to stay on AA/OW carriers it would seem best option is to fly the long hauls the day before via ORD or PHL and then overnight in MIA to get to POS the next morning.
If you're a free agent, the AF nonstop CDG-SXM seems like a good bet, though a lengthy layover until the POS flight. There's also CDG-AMS-POS on AF/KL which seems like a nice option to do the long haul straight to your destination from Europe.
If you're a free agent, the AF nonstop CDG-SXM seems like a good bet, though a lengthy layover until the POS flight. There's also CDG-AMS-POS on AF/KL which seems like a nice option to do the long haul straight to your destination from Europe.
Last edited by BA2158; Jul 10, 2022 at 3:05 pm
#12
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,194
Have you checked using your BA confirmation code on the BA website / app to see if you have already been rebooked?
BA and AAs systems don't always update each other when there have been changes on the other airlines flights and schedules
I have a forthcoming BA booking but with several AA flights bookended with BA where AA dosen't have me arriving into LHR to take the AA flight and the BA itinerary shows flight times that have since been changed by AA.
BA and AAs systems don't always update each other when there have been changes on the other airlines flights and schedules
I have a forthcoming BA booking but with several AA flights bookended with BA where AA dosen't have me arriving into LHR to take the AA flight and the BA itinerary shows flight times that have since been changed by AA.
#13
Original Poster
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
Have you checked using your BA confirmation code on the BA website / app to see if you have already been rebooked?
BA and AAs systems don't always update each other when there have been changes on the other airlines flights and schedules
I have a forthcoming BA booking but with several AA flights bookended with BA where AA dosen't have me arriving into LHR to take the AA flight and the BA itinerary shows flight times that have since been changed by AA.
BA and AAs systems don't always update each other when there have been changes on the other airlines flights and schedules
I have a forthcoming BA booking but with several AA flights bookended with BA where AA dosen't have me arriving into LHR to take the AA flight and the BA itinerary shows flight times that have since been changed by AA.