Upgraded T-Mobile Internet on AA

Old Jun 23, 22, 4:26 pm
  #31  
 
Join Date: Jul 2011
Posts: 119
Originally Posted by BlooJoo View Post
Gosh thatís gotten be wrong, no? Otherwise, this is total false advertising.
I agree 100%... the press release seems to mention this was a new benefit with a start date of 6/21
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Old Jun 23, 22, 7:29 pm
  #32  
 
Join Date: Jul 2003
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Originally Posted by jimmyz1 View Post
I agree 100%... the press release seems to mention this was a new benefit with a start date of 6/21
Agreed. It's definitely misleading.
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Old Jun 26, 22, 7:43 am
  #33  
 
Join Date: Jul 2011
Posts: 119
Bad news.. no viasat

Bad news... on an AA a321neo w Viasat. No tmobile logon in sight! Poor form on tmobile's part. By giving a start date they implied something would be different but it looks like for now it's only GOGO.
Will keep trying
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Old Jun 26, 22, 7:48 am
  #34  
 
Join Date: Sep 2008
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Originally Posted by jimmyz1 View Post
Bad news... on an AA a321neo w Viasat. No tmobile logon in sight! Poor form on tmobile's part. By giving a start date they implied something would be different but it looks like for now it's only GOGO.
Will keep trying
I mean all of the press releases, media, even the splash screen on T-Mobile, literally say, and I quote, "On select flights to, from, and within the US--with more arriving soon." (emphasis added)
Source: https://www.t-mobile.com/benefits/tr...R4NFPP3TQ29942 (scroll down the page about halfway)

It never said, it will be available on whatever desired flight you happen to be on...

Regards
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Old Jun 26, 22, 8:11 am
  #35  
 
Join Date: Jul 2011
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Originally Posted by scubadu View Post
I mean all of the press releases, media, even the splash screen on T-Mobile, literally say, and I quote, "On select flights to, from, and within the US--with more arriving soon." (emphasis added)
Source: https://www.t-mobile.com/benefits/tr...R4NFPP3TQ29942 (scroll down the page about halfway)

It never said, it will be available on whatever desired flight you happen to be on...

Regards
Very true... it was more of a hope (especially with the "start" date). That said my dealings w tmobile have usually been more upfront with less ambiguity than other carriers.
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Old Jun 27, 22, 7:56 am
  #36  
 
Join Date: Sep 2008
Location: AUS
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Originally Posted by jimmyz1 View Post
Very true... it was more of a hope (especially with the "start" date). That said my dealings w tmobile have usually been more upfront with less ambiguity than other carriers.
As the old saying goes, "hope is not a plan."

I'm not sure how T-Mobile could be less ambiguous than saying "select flights" which literally means "not all flights." I'm not sure it's reasonable to assume they would provide a city pair listing of every single flight, on every airline. T-Mobile probably does not even completely know that information themselves.

Maybe they could have somehow messaged this better, but honestly, I'm delighted. AT&T and Verizon are both raising prices on customers, even on existing plans. T-Mobile is holding prices and adding significant and useful new features to existing plans, at the same price. Honestly, that is pretty awesome.

Regards
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Old Jun 27, 22, 12:42 pm
  #37  
 
Join Date: Jul 2011
Posts: 119
Another data point

Flying on an AA crj700 today... equipped w gogo BUT no way to signin via tmobile on the wifi access/plan page
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