No advance seat assignments in paid business class on AA's codeshares on JAL?
May 23, 22, 7:51 pm
#1
Original Poster
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA Silver, AlaskaAir, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,463
No advance seat assignments in paid business class on AA's codeshares on JAL?
Ummmm this is a new one for me: Called AA Reservations for seat assignments for my AA codeshare flights in June (R class, paid business class $2600RT so discounted but not free, bought on AA.com) JFK-SFO-NRT-CGK and return. SFO-NRT-CGK and return are all JAL codeshares.
AAgent read to me the following: "Passengers in G and R class are not allowed advance seat assignments; these are airport only, starting 24 hours before departure."
What!?
AA should disclose this on the booking page. I could have just as easily taken AA on the trans Pacific segments. In the end, I'm OK since I'll have a Sky Suite (777-300ER), even if it's a middle seat-- but this is not a good look for either AA or JL.
AAgent read to me the following: "Passengers in G and R class are not allowed advance seat assignments; these are airport only, starting 24 hours before departure."
What!?
AA should disclose this on the booking page. I could have just as easily taken AA on the trans Pacific segments. In the end, I'm OK since I'll have a Sky Suite (777-300ER), even if it's a middle seat-- but this is not a good look for either AA or JL.
May 24, 22, 1:05 am
#2
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,741
Shouldn't you be selecting your seats through JL? I'm not saying it will be allowed but generally I always select seats through the operating carrier.
Is there a chance that your OW status (do you have status?) will override this rule? It does on BA if you have OWE.
Is there a chance that your OW status (do you have status?) will override this rule? It does on BA if you have OWE.
May 24, 22, 1:17 am
#3
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Sapphire, Bonvoy Platinum
Posts: 16,132
Shouldn't you be selecting your seats through JL? I'm not saying it will be allowed but generally I always select seats through the operating carrier.
Is there a chance that your OW status (do you have status?) will override this rule? It does on BA if you have OWE.
Is there a chance that your OW status (do you have status?) will override this rule? It does on BA if you have OWE.
I'd like to select my seats for an upcoming flight. How can I pre-assign my seat?
If your flight is operated by Japan Airlines but marketed by American Airlines(i.e. American Airlines flight number [AA8404]) or other airlines(i.e. Malaysia Airlines flight number [MH9109]), please contact the marketing airlines for seat requests.
May 24, 22, 2:20 am
#5
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Sapphire, Bonvoy Platinum
Posts: 16,132
May 24, 22, 6:12 am
#6
Original Poster
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA Silver, AlaskaAir, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,463
Right, all seating for JAL flights bought under a codeshare are done by the marketing carrier. Except when you call the marketing carrier and get told that R class doesn't allow seat assignments.
BA also does this for their own Club/Business Class tickets booked in discounted classes; not sure if the same applies for codeshares or if AA warns you when buying a ticket.
BA also does this for their own Club/Business Class tickets booked in discounted classes; not sure if the same applies for codeshares or if AA warns you when buying a ticket.
May 24, 22, 11:48 am
#7
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 1,969
Interesting, bought a JL operated AA marketed flight, used the chat feature in the AA app and requested seats on all 4 of my segments from AA to JL, which reflected in my reservation the next day.
May 24, 22, 2:31 pm
#8
Join Date: Dec 2011
Location: DCA/IAD/SFO/SJC/JFK/NRT/LHR/BOS/etc
Programs: AA (EXP, 3 MM), Hyatt Globalist, Taj InnerCircle Silver, MLife Noir, former LHW-Aurelian
Posts: 354
May 24, 22, 3:08 pm
#9
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 10,579
I'd call back. I recently took JL booked through AA and the first agent said that they can't do it and to call JL. JL told me call AA. Called AA back and the new agent was able to assign them within 30 seconds.
May 24, 22, 4:00 pm
#10
Join Date: Sep 2016
Posts: 1,135
May 24, 22, 4:37 pm
#11
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 10,579
May 24, 22, 7:00 pm
#12
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 1,969
Jun 4, 22, 11:11 am
#14
Original Poster
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA Silver, AlaskaAir, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,463
Jun 6, 22, 9:28 pm
#15
Join Date: Nov 2008
Location: MIA
Programs: AAdvantage
Posts: 15
