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Buying refundable (as in refund to orig form of purch) FC ticket on AA.com?

Buying refundable (as in refund to orig form of purch) FC ticket on AA.com?

Old May 17, 22, 4:04 pm
  #1  
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Join Date: Aug 2011
Location: St. Louis, MO, USA
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Buying refundable (as in refund to orig form of purch) FC ticket on AA.com?

Forgive me if this is covered elsewhere. I've searched, but I cannot find an answer to this question. Is it possible, or do I have to get in the phone queue and speak to an agent who may or may not get it right? If I have to cancel this one, I want my money back, not flight credit.

Thanks,

Derek
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Old May 17, 22, 4:06 pm
  #2  
 
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Yes, if all segments were booked under a fare class that is fully refundable, you'll get a refund to your original form of payment. Put the request in at prefunds.aa.com.
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Old May 17, 22, 4:14 pm
  #3  
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The question I have is how to buy a ticket like that on the website...
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Old May 17, 22, 4:22 pm
  #4  
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If this is for a domestic flight within the USA

go to https://www.aa.com/booking/find-flights?

In options - selevt Flexible Fare and Business/1st Class

you should then get business class and 1st class flexible and refundable (without a penalty) fares
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Old May 17, 22, 4:32 pm
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I cancelled a refundable fare on aa.com on Sunday, and got an email a few minutes later confirming the refund to my credit card.

You can select a refundable fare on the screen that presents the cost. On the same line as the date of travel over to the left is a tab with selections for lowest fare, or flexible. It defaults to lowest fare (non refundable) but is easily changed to flexible. You can toggle between the two. It shows main cabin and first flexible fares. Main cabin flexible is fully refundable and is a lot less expensive than the main cabin fully flexible fare. The main cabin flexible fares are not a whole lot more $ than the non refundable ones, so if you don’t want to be forced into a credit and your plans are not set in stone, they are a good deal……at least for the moment.
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Old May 17, 22, 5:42 pm
  #6  
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Originally Posted by iplaybass View Post
Forgive me if this is covered elsewhere. I've searched, but I cannot find an answer to this question. Is it possible, or do I have to get in the phone queue and speak to an agent who may or may not get it right? If I have to cancel this one, I want my money back, not flight credit.

Thanks,

Derek
Have you even tried to book the ticket? In most cases it should be pretty obvious now.
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Old May 17, 22, 5:55 pm
  #7  
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Originally Posted by ijgordon View Post
Have you even tried to book the ticket? In most cases it should be pretty obvious now.
I just did. The fare basis is an instant upgrade, but it was booked under First Flexible, so I'm taking my chances. I looked up the fare rules, and it still isn't immediately obvious what happens in case of cancellation. If worst comes to worst, I'll have to take an unexpected trip by May of next year, I suppose.
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Old May 17, 22, 6:14 pm
  #8  
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Of late I've been seeing a "make it refundable" checkbox on all ticket purchases. But I guess it wouldn't show up if the fare is already refundable.
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