JD Power Ranks AA 9th for Economy Passengers
Among others, AA ranked below Allegiant and Spirit in US airplane passenger satisfaction --ouch. AA also ranked only 4th in PE and 6th in Business--not a good showing. https://www.cnn.com/travel/article/j...lts/index.html
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Do you think AA management honestly cares about surveys like these?
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All the jokes about AA being worse than Spirit have suddenly become real. How sad.
Economy: #4 - Allegiant #8 - Spirit #9 - American (out of 11) First: #6 - American (out of 6) Enough said. |
Going for greAAt
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I guess "the schedule is the product" strategy may not be working out so well.
At least things are looking up, you can now buy Pringles in Y on a 6.5 hour PHX-HNL flight! |
JetBlue has premium economy?
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I'm surprised it's that high.
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"We're American Airlines, doing what we do best."
[Url] (Featuring an AA 747.) |
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J.D. Power's top US airlines for economy passengers1. Southwest Airlines2. JetBlue Airways 3. Delta Air Lines 4. Allegiant Air 5. Alaska Airlines 6. Air Canada 7. United Airlines 8. Spirit Airlines 9. American Airlines 10. Frontier Airlines 11. WestJet |
Originally Posted by angetenar
(Post 34241894)
Air Canada and WestJet are US Airlines :confused::confused::confused:
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Originally Posted by Antarius
(Post 34241985)
That's just CNN being lousy at their job. The actual ratings from JD Power are for North America. https://www.jdpower.com/business/pre...sfaction-study
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Originally Posted by angetenar
(Post 34242006)
Mexico isn't in North America anymore :confused::confused:
Aeromexico, Interjet, Volaris etc. Aren't part of their survey methodology. See here : https://hub.jdpower.com/travel-hospi...hsfp=538509823 This shows the danger of taking conclusions out of surveys and studies without reading the whole methodology. If someone read the CNN article alone, they'd make all kinds of half informed conclusions. |
Originally Posted by bchandler02
(Post 34241347)
All the jokes about AA being worse than Spirit have suddenly become real. How sad.
Economy: #4 - Allegiant #8 - Spirit #9 - American (out of 11) Enough said. It's why the Hilton Garden inn in [some town] can have a higher TripAdvisor traveler rating than the Four Seasons or the JR Marriott. The latter are certainly nicer, but they are also more expensive and America loves a value. (AA Y is awful BTW). |
Originally Posted by VegasGambler
(Post 34241447)
JetBlue has premium economy?
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